I would highly recommend this company technician came out immediately luckily I was first in route to check my water heater only to find out it was extremely bad which had possibility for explosion also if ignited the leak could have cause carbon fiber dioxide poisoning . My only regret is that I didn't call them for inspection prior of moving in. . I would highly recommend you calling Premier router & plumbing. HIGHLY don't mess around with plumbing or heating on your business or home. 24 hours repair service for emergency If you are leasing a building ,purchasing a property ,home .Call them to thoroughly inspect your investment. Have them check your plumbing water heater,boiler the last thing you want to do is be in the position that I gotten my self in . PREVENT BEING IN THE BLIND ALSO HIRE THEM FOR REPAIRS . I am very confident that they will do a great job on repairs work is guaranteed. Value is great , they are prompt, efficient and very professional . Very happy now that they came out. #realestate #yelp #commercialplumbing #inspection#24houremergencyplumbing , #plumbing #boiler#drain #eliteplumbing #rooter&plumbing #commercialbuilding #homeinspection #watermain #emergencyservice #boiler#waterheater read more

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Friendly, knowledgeable and quality service provided to unclog a drain. Will definitely hire them again.

THESE GUYS ARE AMAZING!!!!! I had them replace my cast iron sewage lines and install a new tankless water heater. They stand behind their work and are always available to answer my questions about anything. I could not recommend these guys more. read more

On behalf of Martha Castrejon, I want to highly recommend Premier Rooter & Plumbing! I found this company through google after having a bad case of water leakage inside our house and after reading their great reviews that made them my first choice for contacting them. Mike and Ricardo gave us a top notch service by giving us all the details that we needed to know regarding our plumbing and drainage problems. They had a lot of patience answering our concerns, you could tell their years of expertise and exceptional customer service! Moving on, I want to emphasize how the crew in charge of our plumbing project, were very puntual, respectful, and professional! (Abraham, Eddie, Osvaldo, Jay, Daniel) By the end of this project, me and my family we were all very satisfied with their excellent work done in our house! read more

terrible I looked at ratings and have no idea how he got those came out through home Warrenty he did NOT PULL THE TOILET but said not to code and would not explain so was denied by home Warrenty! he said he could put flange and wax ring in for $400 just wanted to rip me off! got another plumber to come by and all approved and done! he also charged me then$100 plus the credit card fee I would really be careful on his practice and ethics! BEWARE!! read more

Job well done! Quick service, friendly and knowledgeable technician! Shout out to Abraham who replaced my very old water heater.

Fantastic! I will continue to call these amazing plumbers! We had hired them in the past for smaller jobs but we recently had them install a tankless water heater. They did a wonderful job. First, their quote was $3000.00 less than their high profile competitor. We installed a Noritz and everything was the same, same model/make and same installation. I have no idea why the other company's quote was so much more because the installation is fairly standard. I am so happy with the courtesy and respect from Mike who conducted the initial inspection/quote and Delbert and Eddie who did the installation. They were on time and finished early. Luckily there were no surprises. I would highly recommend Premier Plumbing. read more

I was desperate! Busy Saturday and my double kitchen sink was clogged and full of standing water - smelly water. I could not wait til "sometime next week". Premier sent Abraham out in a couple hours and he stayed til he fixed my sink, cleaned up the mess, gave some good advise and left me with a grateful smile. I will definitely keep this business card handy! read more

I can be a bit of stickler when it comes to services, especially when I get an unexpected bill but Reuban and his team were top notch. They were on time, walked me through the issue, worked around timing sensitivities with my tenants, showed the ways to fix the issue - up / down side without really pressuring me. They lined a significant amount of pipe and went under the house all within a matter of 48 hours. They even honored a year old quote. They also came out the same day for another property. All around good service and good people, thank Reuban and team! read more

The bad: I paid an exorbitant price for a relatively simple job, requiring cheap replacement parts, that two workers were able to complete in less than an hour total (including necessary travel to get parts) The good: the initial response and same day turnaround were very fast, interactions were professional, and quality of job was good. I'll probably explore cheaper options next time, if I'm not pressed for time. read more

Mike and his technicians took care of us. They did excellent work, were fair with me on price, were open, friendly and accommodating. We hope to never need a plumber again but if we do Mike is our guy! read more

Worst business ever. They lied about the price, and their workers are condescending and rude. Their work sucks too. My toilets clogged again after 3 flushes. Do not go with them. There are so many other plumbing companies in Chula Vista. Just avoid them!!! And no, I did not leave it for the wrong company. Premier Rooter & Plumbing is the awful company that took my money! read more

I had a clogged toilet Mike came out right away fixed that problem. Turns out I had a water leak under the slap. He directed me on the process start to finish, leak detection etc. He repaired the leak and installed my new vanity. It was a process! I am pleased. read more

Today I called to get an estimate on a job. The representative that answered the phone call didn't provide a name and just stated the name of Premier Rooter & Plumbing. I asked how he was doing and his was response was unprofessional. Due to his response I stated that I would be reaching out to another company and his response was "ok, great!". With the 5 star reviews I am very surprised this was the way the call went. read more

This morning my toilet was leaking I turned off the water valve. Soon as I got to work I call the company and spoke to Mike. Thank God he got me in today before the weekend. Ruben came to fix my leak, he had to leave to get the part. When Ruben came back he check my water pressure and it was 100 Rubin said it should be between 20-40. So I asked Ruben to fix the water pressure for me. Ruben took the time to stay. He had to go back out to get the part. Ruben came ack to finish the job. Thank you so much. Here is the before and after pictures read more

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IN ORDER: Called plumber Named Mike *I'm selling a condo they request to fix a DRIP in faucet. * MIKE quoted $49 ( maybe more depends on issue ) * after "inspection" he then said $260 for repair ( I DECLINED TO ACCEPT THAT CHARGE ) * I had the entire faucet swapped out $32 Home Depot * I called Mike back to INSPECT the new installation ( Mike stated he would charge $240 to verify it was installed correctly because he has to take it apart to ensure it's done the "right" way) ( I DECLINED HIS OFFER ) *** I called CASTILLO WORKE PLUMBING licensed **** * he arrived in less than 35 min and inspected the faucet checked hoses, hot water, cold water , checked the for faucet leaks and found NOTHING WRONG and he provided an on the spot invoice and charged me $60 FLAT. I told mike the make & model and all information needed before he came over. I UNDERSTAND certain repairs have expenses. This was a SIMPLE drippy faucet. I had a new faucet already pitches to save time and even with the new item he still wanted $270 even after it was swapped out for an INSPECTION * I RECOMMEND LICENSED plumber* " CASTILLO works plumbing" - he was fast, affordable and didn't try to make quick money with illegitimate repairs To be quoted for $250+ Then having a second plumber come and say the exact inspection is not only incorrect, but only charge $60 is not exactly ideal. Tech was upfront but also not entirely upfront as you can see from the receipts read more

Premier Rooter & Plumbing - MIKE saying faucet no longer works and cost for repair of inspecting new installation - Plumbing Near Me - National City, California

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After speaking with the manager and him breaking it down about how the employees need to be paid then later on he was trying to understand why his plumber was quoting me so high for other suggested fixes. I was told I would get 50% discount next time and would send me some sort of coupon which never happened. then later after reviewing the photos his plumber took, He suggested I find another plumber. I felt taken advantage of and upset still thinking about the experience I had. Don't get me wrong. They are great at talking but I would not recommend to my family and friends. read more

Get the job done swiftly! Ricardo is outstanding, communicates and follows-up constantly. Thank you for taking care of me hassle-free. Will use your service again read more

I had a leak ... called them .... They came out and fix my issue !! Replace my old cast iron ... and All bran new again read more

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Best company I've ever worked with! Ive used them multiple times because Mike and his team truly care about delivering honest, affordable, and quality work. Most recently, my shower head was leaking and they were able to fix it next day within a couple hours. Their pricing is competitive and fair. I would highly recommend using this company! 10/10! read more

The booking process was super fast and easy with Monica, and Abe was friendly and really knew his stuff (albeit a bit messy...didn't really clean up after himself with puddles of dirty water on my bathroom floor and in my sink). My issue was with the bill -- for other people (see other reviews) the initial $69 service fee was removed, but not for me; a 10-minute drain snaking cost me a total of $230. I was told it cost extra for "high rise" service (my building is technically a mid-rise), but no real reason could be given why, and that wasn't highlighted when I booked the service. I would like to recommend them to others in the future because the service was good, but I think I got overcharged making me feel like they don't want me as a repeat customer, which is why they only get 3 stars. read more

All the 5 star reviews for this company are no joke. These guys are legit honest people. I paid a fair price to have them snake a clogged washer drain pipe that other plumbers quoted 300$, 600$ and one even quote 30,000$ because they said it was uncloggable and required jackhammering and trenching. Call this guy Ricardo if you need a professional plumber who won't try and rip you off. read more

Premier Rooter & Plumbing - Plumbing Near Me - National City, California

If I could give 100 stars I would!!!! Ricardo and his team were so amazing, they truly exceed by expectations. I needed to make some repairs/replacements related to plumbing work under my kitchen sink in order to pass an inspection for my home. I called a few places to get quotes and estimates and everything was extremely pricey. I made an appointment with Premier because they do free estimates. Ricardo and his team called in advance, came early, and were incredibly professional upon arrival. When they inspected the sink, they realized that there was NOTHING to repair/fix! He said that because there was water damage on the cabinet floor, the inspector assumed it was due to a water spill on the floor and not necessary from the pipes. Ricardo said that his team wouldn't take advantage of the inspection and offered to write a report for free stating that there was no damage! This has taken such a huge burden off my shoulders. I was so nervous about the work that needed to be done and Ricardo really made an honest evaluation even if it meant less profit for him. He was also incredibly personable, super kind, and incredibly respectful. So important when you are asking strangers to come to your home! I will definitely be asking Ricardo to come do a comprehensive evaluation when I move into my new place. Thanks a million to your team! read more

I am definitely IMPRESSED! My initial contact was with Monica, she was very patient with my many phone calls as this was an unexpected interruption to a much bigger, already expensive, project. On the day of my appt, there were some communication issues BUT when I expressed my frustration, Mike acknowledged it, owned, and made it right! When Ricardo got to my house, he too addressed my concern and got right to work with his inspection. He was honest and thorough, describing the necessary work and his recommendations. His quote beat the next lowest by $1,000, his team started the work the NEXT DAY, and finished in three days, JUST LIKE HE SAID THEY WOULD! His team (ranging from 3-4 guys each day) were Salvatore, Ozzie, Delbert, Eddie, Martin, and Angel. Every one of them were polite, respected my home and cleaned up any evidence of work ever having been done. My neighbors who have yet to discover these issues (60 year old Cast Iron pipes) definitely will at some point and I have already recommended they call Premier Rooter & Plumbing! The interior pictures don't fairly indicate a before/after because, like I said, they came in the middle of a much bigger project. But the front yard? My neighbors were able to see for themselves the work being done and the end result!!! read more

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I'm impressed at the attention to detail. The crew was ready to install a tub that we purchase and they took the time to inspect the material before install. The tub we order was defective. Replacing the defective tub was more important to them then to finish, get paid and going to the next customer. I highly recommend this premier service. read more

Premier Rooter & Plumbing - Defective tub from Lowe's - Plumbing Near Me - National City, California

Had an emergency and they responded quickly with a lower price than other plumbers. They are thorough and will explain exactly what they are doing, going as far as using a snake camera to show you where exactly your issue occurred and help you understand the problem. They are flexible on payments for larger projects and extremely friendly. read more

Excellent service! They were very friendly, professional and knowledgeable. We had a slab leak underneath our house that was causing a section of our flooring to have a hot spot. It also caused our gas bill to spike because our water heater was constantly replenishing the leaking hot water. Ricardo and Del were the main representatives for the project. They explained the issue thoroughly and provided multiple suggestions on how to tackle the repair. The best option was to repipe the entire house with new plumbing lines that runs thru our attic instead of our slab. They were also able to add in a new water heater and filtration system without breaking the bank. Ozzy was the main technician onsite. He did an excellent job on the repipe and would always give us daily end of day updates. Highly recommend this company for their excellent pricing and friendly service. read more

Premier Rooter & Plumbing - New water heater and filter. - Plumbing Near Me - National City, California

Our roof began leaking, and our management company who outsources their emergency services to Asia (ugh) didn't mark our need as an emergency, and failed to notify Premier until the next day. I was of course upset by this, until Premier stepped into our place. They were extremely knowledgable, professional, thorough, and kind, and were quick to turn my frown upside down. They walked me through exactly what they were doing, and why they were doing it. It didn't feel like I had strangers in the home, but family. I asked for their business cards because I would like to recommend them to anyone in need of rooting of plumbing service in San Diego. Thank you again Jesse, and fam! P.S. Even our cat (@meowrieantoinette) approved! See photo. read more

Premier Rooter & Plumbing - Even our cat (@meowrieantoinette) gives Premier an A+ for their amazing service! - Plumbing Near Me - National City, California

The owner said my water heater was broken and I needed to replace it. I initially believed him that it would cost thousands to replace. But asked a friend for help and it ended up just being the hose connector that was broken. I fixed it myself for $15 at Home Depot instead. Either they are not knowledgeable or they are trying to take advantage to take your money. read more

It was great to have Ricardo and Ozzy out to deal with a sewer issue. The initial problem was diagnosed, and they returned right after the weekend to replace a part of the sewer line. Ricardo worked hard to get my business and then followed through with thorough, quick, and excellent work. Premier's communication is EXCELLENT. At no point did I need to ask about schedule, invoice, photos, or videos. Premier provided this information to proactively. Premier also responded immediately to my request. Ozzy worked really hard and efficiently to replace the pipe, and he always kept me apprised as to what the next stage was and how long it would take. Thanks! I'll be reaching out to you when I need it! read more

These guys were awesome. Del was very knowledgeable and went above and beyond in trying to help will my leaking issue. Showed obvious expertise and experience in the industry. I honestly don't think I'll look elsewhere for any of my plumbing issues. These guys know their stuff. read more

One of our walls got wet and water leaking observed. Contacted the company on Saturday and scheduled service for that Monday. The technician was courteous and professional, explained the work needed before doing anything and made sure we understood details and price. Very pleased with the service they provided, tech fixed the leaking and what we thought may be potential thousands were less than one thousand. We addressed the problem on time. read more

Ruben showed up right on time. He was going flush out the tankless water heater they had installed last year as the manufacturer recommends. But he quickly realized that we had a water softener installed and said there was no need to have it flushed out as the soft water doesn't have any scale build up. I really appreciate that. He could have just done it and I would never known the difference. That's why I have used these guys for years, at both my business and at home. Highly recommended! 5 stars! read more

I came home after a week away to find my garage with puddle of water. I contacted Premier Rooter and Plumbing and they were very responsive and attentive. Abe came to assessed the issue and was very helpful and thoroughly explained everything to me. I would highly recommend this company. read more

My adventure started with a leaky shower head on Friday. I called because they had all these good reviews and decided maybe this is a company I could trust to do business with. Too bad I cannot just fix my own plumbing! But anyway, got Mike on the phone. He was courteous and truthful when I spoke to him about the research I had done and told me he would get someone to me. Same day service (that was nice). Ricardo and Delbert show up at my door. I gave them the run down of my issue and before we even go inside my house Ricardo tells Delbert to check my water pressure. They told me that it was way high and was probably the issue that was causing my leaks and that I have to replace the valve in my garage. I didn't even want to show them the shower because I was already almost to $1,000 by this point in the conversation. Against my better judgement, I agreed to let them repair a valve I didn't have an issue with in the beginning (shame on me) My shower head valve was really difficult to remove. But Delbert hooked me up and I was glad because two previous plumbers I had look wanted to cut my shower which would have been more of an expensive headache. So Delbert changes my shower valve and my valve in my garage. Ricardo was telling me that my water was bad (and thats why it was hard to remove my shower valve) and I needed a system installed to make the water soft so I wouldn't have as much water damage. I won't even say what I was quoted, but I politely refused and he kept asking me and even asked my mom after I told him I wasn't interested. On the way out, when my services should be completed, Delbert notices my meter is leaking. My water meter was not leaking before the valve was changed. Then later that night, I went to take a shower and my water isn't hot - it's warm at best and I do not have the same pressure. I have two showers and my son complained his shower isn't the same. Sunday I call Ricardo and tell him my issue with the plumbing. He seemed busy because apparently some staff is off weekends. I told him my concern with the valve in the garage and I got the feeling he was offended because I said it was leaking after they supposedly fixed it. He told me that he would talk with me Monday and resolve my issue. It's Wednesday and I haven't heard anything. So now I am out almost $1400, my shower isn't functioning properly, my water meter is damaged and leaking and I am upset. I'd say try another plumber. Ricardo was charming but that isn't going to fix your plumbing issues. read more

Very quick response from first contact, Mike explained to me the steps that needed to do for my issue, and was very clear and quick to respond. Marco was very friendly, got the job done in a good time and was very professional. Had to replace a piece of a cooper pipe and the job was well performed. Mike is very professional and understand how business should be conduct by calling after the job was done to check how it all went and asking for any feedback for improvement. The only thing that they can improve on and I'm sure he will, after providing my feedback, is to improve on protecting surroundings before start working. Maybe placing mats on the floor to protect it will be a good start point. This is the only small improvement I have, everything else was really good. I will definitely use the service again if I needed. Thank you read more

7:30am I woke up this morning and found a drip coming my garage ceiling. After 30 min of detective work I came to the conclusion that it was probably a leak from the water heater pipes above. I called several places before them at 8:00 am and asked if they had availability that morning since I was attending a wedding at 1pm. No one was available until I called Premier. The said that they could get someone to at least asses the situation around 10am. They came and within less than an hour was able to find a hole in the copper pipes from the water heater and then fixed it as well. I told them how grateful I was that they were able to come within two hours of calling and they said no problem. I highly recommend them next time. read more

Update*** Mike called me and squared away what had happened which I was extremely grateful for. I was able to get a refund and he apologized for the miscommunication. I appreciated this since it showed me that he really cares about his customers and his business. So I wanted to change my review to reflect that. Thanks read more

Technician was very polite and respectful. They were good although the original quote was a little pricey, we were able to agree to an affordable price. read more

Very efficient and reliable! Job well done!! Thank you Mike and company! From Leo and Luz