I had a fantastic experience with this company from start to finish! Richard, the owner, responded to my inquiry right away and explained the pricing clearly and honestly. I truly appreciated his transparency -- no confusion, no surprises. Communication was smooth and professional the entire time. Brandon, the technician, was outstanding. He was polite, knowledgeable, and extremely detail-oriented. He could even identify a tiny 0.06 mm difference in the angle valve size -- absolutely impressive! He patiently explained everything to me and made sure the work was done carefully and efficiently. I feel confident the quality will last for a long time. If you need any plumbing work done, I highly recommend this company. I will definitely use their services again in the future! read more

Really impressed with this team. I requested install of a new whole house water filtration system and other related items. Extremely friendly staff and we received a really detailed project bid. Brandon completed our installation and it's so well done. Great communication throughout the installation process and Brandon spent the time educating us on how to use our system. Brandon is the type of contractor/installer you always hope you will get when you have a project completed. We will definitely use this company for future projects. read more

Called them for a bathroom pipe leak, Rich came right away to assess the problem. After diagnosing, he told me what exactly needs to be done and the cost which I agreed, he said a technician would come to fix the problem. After 1.5 hours. Brandon came and started working on the repair - cut out the drywall and replaced 3 copper pipes and fitting. He needed to remove the toilet bowl which he returned after the job's done, cleaned everything - was happy with the service and the leak was gone. After a week, Israel the drywall guy, finished the project and it was back to the way it was before, he placed caulking at the bottom of the toilet. Overall, I was satisfied with their service, and will call them again for future needs. read more

I had this team install an automatic leak detector in March 2025, and while the system is in, the experience was disappointing. The final invoice came out ~$1895, which was $700 over the original estimate. While I understand the plumber had to cut out and replace some existing parts to make the system work, that's a significant jump in price to not be warned about beforehand. Additionally, the cleanup was a bit lacking as I had to pick up some trash left on my lawn afterward. The work itself seems okay, but the lack of communication regarding the price increase is a dealbreaker. Had I known the final cost would be 35% higher than quoted, I would have gone with another company. I would advise to consider other companies before choosing this one. My home insurance company forced me to hire a licenced plumber, otherwise I would've done this myself as its a simple job if you do some research before hand. read more

Touchdown Plumbing & Drains - Moen Flo - Plumbing Near Me - Spring Valley, California

First, I want to say that I made an extra effort to log into YELP to write this review via my computer, and not my phone. I wanted to put in the effort, just like Touchdown Plumbing did for me. We had a main sewer pipe backup this last Saturday. The toilet began to bubble and then filthy dirty water started to rise up and wouldn't go down. I was so worried on who to call, since it was the weekend. I am so glad we Yelped Touchdown Pluming. Honestly, I looked at other companies but the reviews were just mediocre. Some companies were closed and others gave us an only evening availability and that was way to long to sit around without water and smelly sewer in the downstairs bathroom. Richard responded right away to the call and gave us a smaller window to work with. Brandon was the tech who came out and he was fantastic and very straightforward and honest. Turns out there was a tree root growing into our pipe underneath the ground. We would have never known this, without paying the extra for the camera service that looks inside the pipes. If you have never done this before, and want to get to the problem of what is really happening, I highly recommend this! Brandon came back a few days later to dig up the root and replace the damaged pipe. Brandon followed through with his word and did exactly what he promised, even coming back later that evening to give us a cap replacement. Hands down, use these guys, and if you can offer cash for any of the projects- then even better and you can see if they will work with you on price! read more

5-Star Review for Touchdown Plumbing Touchdown Plumbing truly lives up to its name -- they go above and beyond to score big for their customers! The owner, Richard, is an absolute professional and a genuinely honest person. When another plumbing company tried to take advantage of my mom by claiming she needed over $20,000 worth of repairs, Richard personally came out, did a thorough assessment, and showed her that only a small fraction of that work was actually needed to get her plumbing back in perfect working order. His honesty, expertise, and care meant the world to our family. Touchdown Plumbing is a family-owned business that treats customers like family too -- they're trustworthy, highly skilled, and dependable. It's rare to find a company with this level of integrity and craftsmanship these days. I couldn't recommend Touchdown Plumbing more -- if you want the job done right by people who truly care, Richard and his team are the ones to call! read more

Called for service the day prior and Richard responded the following day for a plumbing issue. Great service and reliable. Price that was quoted was what I paid. Would use again! read more

They did more work than we approved and then wouldn't honor fixing the work we did authorize and pay for. We are very disappointed. read more

Touchdown plumbing was great to work with. They came out to my home and fixed a plumbing issue I had in the front yard. They were fast to schedule me in and made the whole process so easy. Great attitude from the guys working and fully explained everything that was happening. Highly recommend to anybody looking for plumbing needs. read more

Great service. Brandon was very professional and knowledgeable. Did the great quality work. I would use Touchdown plumbing again.

The services we absolutely amazing. They responded within 5 minutes of my request and they were in my home less than an hour after that. They kept the work place neat and clean and were very respectful of our property. I will definitely use them if I need a plumber. read more

Great service, friendly, very responsive and competitive pricing. I Highly recommend them.

We had an issue with our kitchen sink and garburator. Rich was extremely polite, helpful and efficient at getting it replaced and fixing our kitchen sink leak. read more

I reached out to Touchdown Plumbing after a problem with my sewer. I was very impressed with their service. The prompt response was impressive as well. They were at my house within the next hour. Touchdown Plumbing was the second company I contacted for the sewer problem. The other company tried to charge thousands of dollars, stating it was already discounted. Touch down plumbing's pricing is also reasonable, so to speak. I will be using them for future plumbing problems at my house. Thank you Rich and to your kids for your help.. read more

Touchdown replaced decaying iron drains under the house and redid our bathroom. This project involved going through the slab and excavating a tunnel under the house to get at the old pipes. The bathroom was demolished and then completely redone with tile we picked out. 2-3 weeks of work was meticulously organized. Everyone was professional, competent, courteous and on time. Everything was kept tidy. I don't know how it could be done any better. Thanks! read more

Called these guys when the first guys said they couldn't snake our drain and would have to dig up our yard. Touchdown plumbing has Amazing service and quick responses. Rich came out and cleared our drain in an hour and provided us with a video to show us what was going on. Definitely will be using again! read more

We called to have technician come check out why our water lines were rattling. Richard sent out a crew the next business day & told us what the issue was. His crew showed the next & repaired the problem. The guys are very professional & they cleaned up very well after the task was completed. read more

Touchdown Plumbing & Drains - Plumbing Near Me - Spring Valley, California

Fast response. Better rates than most after shopping around. Had roots in the toilet and a blockage in the main pipe. Handled them both with ease. The roots blew my mind. They installed the new toilet I got and took the old one away. I didn't even expect that. Above and beyond. Will be using them again, but... Hopefully not for a while. read more

Touchdown Plumbing & Drains - Plumbing Near Me - Spring Valley, California

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It was a full on touchdown with touchdown plumbing. These guys are legit. I called them because I was having an issue with my water pressure. Had a previous company come in and install a pressure regulator and it worked for a little bit but then it came out of adjustment. I contacted the company that installed it and they came to look at it. They said they needed to come back to replace the part and that they would be back the next day. They came back the next day and they had the wrong part. Not happy with that answer we contacted the owner and he showed up to adjust the pressure regulator but what he ended up doing is relieving all the Pressure And turned it all the way down so I could barely get any water pressure. They said they'll be back in three days to fix it and that was not acceptable answer for me. Today I contacted touchdown plumbing and explain the situation to them and they were on it. They were at my location within a few hours and they assess the situation really quick. They realize that the owner of the previous company adjusted the pressure incorrectly. He came in adjusted everything and it works absolutely perfect now. Amazing customer service and very knowledgeable. We're looking for one of the best plumbing companies in San Diego looking further than touchdown plumbing. Thanks again guys, you're the best! read more

I had Touchdown Plumbing come to my restaurant to snake a floor drain. Joel arrived quickly and did a great job! I highly recommend them!!! Mark Wienerschnitzel in Spring Valley read more

Rich Sr replied quickly and gave me a modest quote. His son (also named Rich) came out and was professional, quick and fixed the offending pipe in our kitchen. He also noticed that while turning back on the water main that our water pressure was high (which can cause further damage in the pipes). So he offered to change the water valve and also the main valve to the shutoff (our house in 53 years old so most of the valves/connectors are old). They also gave us credit towards to the valve change out against what we would pay for the pipe repair. They're a great local, small business. I highly recommend them if you want to work with an honest plumber who doesn't try to upsell or overcharge. read more

Had a clogged main. Rich and his team responded quickly. Addressed the clog, determined the cause and fixed the problem swiftly. Great communication and the team always cleaned up at the end of the day and job. read more

Rich is always very responsive and reliable. After having previously done work, we had him come back out for a quote on a tankless water heater. He replied promptly and showed up promptly as well. He listened to what we wanted and provided a reasonable quote and even said he could install next day! They showed up the next day on time and everything went very smoothly. They limited the time the water was shut off and kept us constantly in the know. Rich took care of us, and no worries about the old tank leaking anymore! read more

Rich came to fix a slow kitchen sink, and was in and out in no time. With no mess left behind. Thank you Touchdown Plumbing.

I had sewer issues in the past due to roots, but always just had somebody come hydro jet. Figured it was time to address it, so ended up digging up and exposing my sewer main so I could have a plumber come fix it. I had Touchdown come out and they told me it would be $300 for a scope to see if more would need to be dug up and fixed. I said "will that be deducted from the job?" They said yes, so I said let's do it. They replaced what I had exposed and scoped AFTER and told me they would need to dig several more linear feet and replace it another day. (even though they could of scoped before and told me the extra work that needed to be done as there was a gaping hole put in the main from a previous plumber, who had no issue scoping all the way down). In the end I was still charged for scoping on top of the job. I expressed my distaste, but he tried to gaslight me saying he didn't say that. Guess he didn't care because that's money in his pocket. They also put the 45 degree clean out sitting RIGHT on top of the gas line running to my house when there was another 3 feet in both directions they could of put it. Seems like nothing good can come out of that in the future. I don't know if that's code but maybe the owner can respond? I'm giving an extra star because they have decent prices and from previous experience the owner seems like a good dude, but get a written quote from them in the beginning to avoid this nonsense. read more

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I called Touchdown Plumbing and they were at my house within an hour! I had 2 bathrooms backed up and out of use. Water coming in the middle of the floor. Thought the concrete floor was going to have to be jackhammered out... but Touchdown Plumbing to the rescue. It was a clogged mainline. They had it snaked and had my bathrooms up and working within 15 minutes. Thank you, Lisa Brown read more

Responded quickly late at night for an emergent toilet repair, and sent a plumber first thing in the morning. Professional and transparent about the repair details and cost was very reasonable. I will use Touchdown Plumbing again. read more

I called for service on my kitchen sink not draining. It was late in the day. I was feeling frantic after trying with a plunger with no success. Rich had a tech out at my home the next morning before 7:30. Steve was the tech. He was great. Found the problem, explained to me what it was and what he was going to do to fix it. Easy and fast. He cleaned the area up for me on the patio. I have used Touchdown Plumbing several times. Never been disappointed. Job gets done fast and professionally. Thanks again Touchdown Plumbing- you made the extra point from me. Prices always reasonable. Top notch work. read more

We will never use another plumbing company! We have had a year long plumbing saga and Richard and the Touchdown Plumbing team have been our saving grace. From fixing pinhole leaks to a full home repipe job, and most recently replacing our hot water heater - they have been fast, reliable, and affordable. I hope I don't have to see another plumber for another 5 years but if I do I will be calling TD Plumbing! read more

We called Touchdown Plumbing because we had two dripping showers and a toilet handle that was pointing up. They gave us an arrival window for our appointment. An hour after the arrival window closed, we called the office and they said the plumber told them he was running late. They said that he should have called us too which he did after we spoke to the office. It took him took 4 hours to do the repairs and cost $895. He told us there was no warranty on the work, but if there was a problem to call him directly and not the company because he guaranteed his own work. The next day we realized that he had reversed the hot and cold water in one of the showers and it was still dripping. We texted him to report the problems. He came back out in his personal car with a woman sitting in the front seat. He worked for a couple of hours and took at least one trip to the hardware store. He seemed so over his head that my dad asked him if he'd ever worked on a Moen before and he said he hadn't. That was worrying since they are a leading faucet brand. He eventually told us he was going to have his cousin come out to help. His cousin replaced the knob in one of the showers and stopped the dripping, but before he left I tested it and the hot/cold were still reversed. He said that was just how it was built which was untrue. Clearly this person had no idea either. We had to explain that he needed to take off the handle and rotate the cartridge 180. He did that and finally it was fixed. The next day, we saw that handle in the other shower handle had been put on upside-down, and the toilet handle was back to its weird position. We texted the original person again who said he was sending his cousin again, but after waiting an hour or so, we told him not to bother and that we were calling the office. The office was apologetic. They sent someone out that day and we haven't had any issues since. They told us that some of their "young guys" exaggerate their abilities. That may be true, but it is the company's responsibility to vet them. Had they shadowed this person on a few jobs, they would have quickly found that he was not a competent plumber. While the company made it right in the end, I believe they are irresponsible by not verifying the abilities of the people they hire. I would not trust them with future plumbing work. read more

Amazing service! I'm so grateful I found this company, which was recommended to me by one of my favorite contractors. They found the root of the problem, fixed everything in a few hours and everything looks and works perfectly now. They literally solved my massive plumbing issue in a day and I highly recommend them. read more

We've had an issue with our cast iron plumbing for years. Every time we unclogged it, it'd been a temporary fix. It finally got to the point where we could not unclog it ourselves. Rich came over the next morning and had a plan of action within 30 minutes. He suggested digging holes in areas that were going to create less restoration. Thank goodness because we had just installed new flooring. Our other issue was that we had a planned vacation a few days later so we couldn't oversee any of the work. He was ok with it and assured us his employees have worked in similar situations before by letting themselves in, closing up and making sure the dogs were taken care of. We trusted Rich right away due to his personality and his knowledge; we didn't feel the need to get other quotes or 2nd opinions. Unfortunately, once they broke into the foundation they found that other services would be needed. Rich texted with details, pictures and suggestions. We didn't feel pressure to proceed but understood it was best to get everything fixed since the plumbing was already exposed. By the time we got back from our week vacation, we had new plumbing. They spent the next couple days restoring and we got to meet his crew. They were all very professional and consistently working. They greeted us when they arrived and updated us when they left. Once the job was fully complete, it's like they weren't even here. My 72 year old mother in law dog/house sitted while we were gone. Her review: they helped with the dogs (4) and helped take out the trash on trash day. They updated her daily and showed her the new plumbing being ran underground. She said it was really cool to see. She felt safe and comfortable with all the workers especially Mark. read more

I reached out to Touchdown Plumbing & Drains because my toilets did not flush everything consistently and had to get plunged regularly. Rich came out to diagnose the issue and let us know that our 20 year old toilets had to be replaced. Rich gave us a fair quote and we agreed. His employee came out and was professional and completed the work fast and well. Now I don't have to worry about my toilets being backed up! Thank you Rich and TD Plumbing for a good well done. read more

OMG! I am so so glad I found this company though a neighbor. We had a scary clog in our home and called a few different vendors. Some weren't available immediately and some seemed unfriendly on the phone. I got in touch with Rich and he was super helpful in sending someone over within the hour! Other vendors weren't available until later that night. The technician Nate was sent over and very friendly and knowledgeable. He checked every possibility to locate the problem and fix it. He offered different options and was communicative from beginning to end. I was very happy with their service. The prices were fair and I felt better supporting a mom and pop business than a big company, which I've done in the past and have easily been quoted tens of thousands of dollars. I was then followed up by the owner Rich the next day and was blown away by how much he was looking to make sure that the service was conducted and to offer solutions for the future if things got crazy again. Most definitely recommend and will now only use them as my preferred plumber. They definitely have received a Touchdown from me! Thank you Nate and Rich! read more

Responded quickly and arrived within the promised time frame. Michael Sandoval was knowledgeable, professional, fixed our problem and made recommendations. The price was very reasonable. Highly recommend. read more

Best plumbing service I've ever used...honest, reliable & great crew. Job went smooth as silk!! Rich is great QB for the team! read more

Touchdown Plumbing & Drains - Their truck on my street - Plumbing Near Me - Spring Valley, California

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I had TDP replace my triple handle shower faucet a few months back. They were efficient and always very responsive. Recently the handles got tighter (not sure why) so I called Rich back and he had someone out right away to get them dialed back in. I really appreciate the responsiveness and professionalism, and will definitely use them again. read more

Well our old house decided that the plumbing needed to be fixed, so we tore out the kitchen and front yard to replace a sagging pipe due to defective grade. It was backing up and cause damage inside the house. Our insurance covered it thank god and after searching for the right company we found TDP. Not only were they 1/3 cheaper then the big name(Rooter Hero-rooter rip off) they are local and family owner and awesome. Rich came to the house did the inspection and moved on to the work. Him and his team kicked ass in 5 days and had the kitchen ripped out and pipe replaced and working great. He was communicative, professional and made the whole thing so much less stressful then it could have been. We recommend this company 1000% percent! You can see I was standing in my kitchen! ‍ the house is back to normal and our sewage is back to 100%. Thanks To Rich and his team! They did all this during this crazy pandemic, masks gloves, social distancing, they covered all the bases! Hire these guys and support an amazing Team! read more

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"Buy a house" they said! Haha We had a big issue with our kitchen sink and couldn't use it because there was a break in the old pipes. Rich and his team came out and went over some options and we decided on a plan to run new lines through the exterior of the house. Mark put in a lot of hard work as well as lil Rich and the rest of the guys, cutting cement, digging, getting everything hauled away Rich was constantly checking in! We are so grateful for Touchdown Plumbing! They came out right away, and the work was done within a few days! The whole team was very professional and worked extremely hard. They are honest and thorough! We will not hesitate to refer them to anyone who needs their plumbing done right! read more

Touchdown did a great job from start to finish. Easy and quick communication, fair pricing, and everything with the job itself went very smoothly. We'll definitely look to use them again on future projects! read more

Touchdown Plumbing & Drains - We had some old cast iron pipes in our crawl space and Touchdown replaced what we needed done. - Plumbing Near Me - Spring Valley, California