Their communication was exceptionally thorough. I canceled my appointments due to an emergency…read moretwice, and they remained patient and immediately rescheduled. I highly recommend their service. Thank you, O5, for delivering top-notch, prompt service!

The specific questions they ask in order to know how to help me…read more I was able to have someone come over in the morning . Cameron was professional & he took care of the issues I had with both of my shower heads. I will be calling them in the future with anymore projects. Fast reliable help.

Great service came the same day, and problem was fixed within 1.5 hours. fair price also.read more

We had an awesome experience with Andres!!! We had got a few quotes for local plumbers to get some…read moreplumbing done at our house and Andre's was the most affordable with good reviews! The company explained everything great from the plans to the start and end dates, the work was quick and communication was great! We will definitely recommend them to friends and family in the future! We appreciate them so much!

I can't say enough good things about David. I was expecting a repair bill for my gas fireplace, but…read morethey took the time to check everything and found it was just air in the gas line. They were honest, patient, and didn't try to upsell me at all--in fact, they didn't charge me anything. That kind of integrity goes a long way. I'll definitely be calling them again in the future.

I called this plumbing company because I had two toilets with issues--one flushing slowly and the…read moreother frequently clogged. The technician they sent was polite, which is the only reason this gets two stars, but he definitely did not seem experienced. He appeared unsure in his explanations which didn't inspire confidence. He recommended cleaning out the main sewer line as the "least expensive" option and said he used a camera, but he never showed me anything. The inspection was extremely quick, and he came back saying there was "good news" and no clog. I'm not even sure anything was actually done. I was charged $300 for this. After that, he said it would cost $700 or more to remove both toilets and auger them--something he couldn't even do that day and would require rescheduling. This made the visit a complete waste of time. I would not have scheduled the appointment if I had known it would need to be rescheduled anyway. It makes no sense why he didn't remove the toilet and auger first before doing a main sewer clean-out, especially since I wasn't having overflows anywhere else in the house. After he left, I called another plumber who told me the clog was most likely in the toilet itself and that cleaning the main sewer line was unnecessary and likely done just to charge more. I ended up plunging the toilet myself, and after several tries, it unclogged and the problem was completely resolved. If I could fix it myself, why couldn't the plumber do that in the first place? Very disappointing experience and not worth the money or time.

Matt & Freddie came to my sisters house to see why the tub/ shower was leaking out onto carpet…read more They checked everything thoroughly. So pleasant ! Put some silicone around faucet in tub. They were great. The conclusion: User error causing water to spill onto floor and get soaked up into carpet!!!!!!!!! Yikes. I will definitely use them again.

Their work is first rate. The value is very good. This company came to my home. Did the required…read morework in a very professional manner. They cleared the drain waste pipes they showed me the problem with their video camera. They determined the city pipes were the problem. Waste backed up into my home because the city pipes had a belly. I complained to the city and they sent out a team to look. I'm sure nothing will come of it but now they are aware of the problem. If it happens again, I will take it to small claims court. Great service!

It's very hard to find an honest plumber with fair prices. Pete and his team have proven several…read moretimes to be a group of plumbers who are knowledgeable, prompt to provide service within the day or day after, and with fair prices. And that is very hard to find with plumbers. Also what I love is that Pete gives you a fair set price before hand without any last minute surprises like other plumbers do. All these 4 characteristics make Elite Plumbing Solutions to be a 5 star company.

When I put out the request in Yelp for estimates on a new hot water heater and install, Pete and…read moreElite Plumbing was not only the first to respond but also ended up with the most competitive bid. I pinged him multiple times to ensure I wasn't missing any hidden cost or fees. He replied quickly and thoroughly to all my questions. The estimate seemed too good to be true plus I had also seen some mixed reviews on Yelp so I wanted to be sure I did the extra due diligence before making a decision. Not all plumbing jobs are the same and things that happened during the big Texas storm early in 2021 I had to take with a grain of salt. After confirming all the details with Pete and researching more online, I trusted him and his team with the job. As a bonus, his team was ready to start work the very next day so we got it on their schedule. Communication throughout the engagement was great. They showed up in the window they gave me. They finished the work fast, efficiently and professionally. Everything went smoother than I even expected and I was very pleased with the work and overall experience. I can't vouch for all of their services but if you need a hot water heater installed, I can definitely give them the thumbs up! I'll consider them in the future for other plumbing jobs that might spring up too.

Alec Carrillo was most professional and knowledgeable. He was extremely thorough in explaining…read moreissues regarding our plumbing problem. We will certainly have him back again

Quick response time, arrived in a timely manner, very professional and informative about issues…read more Will definitely be first if any other issue arise! A good value and reasonably priced! Thanks again!

I have to say this was the best experience I have ever had with a plumbing company. They answered…read moreall my questions and gave me some great advice on things that did not even pertain to my water softener. Above and beyond in every way and the price I pain was very fair. Thanks to Ruben, Carlos and Jack H. I will not only use them again but I will recommend them to anyone needing plumbing service.

Very professional, great work and fast. Jennifer responded right away, Jacques explained all my…read moreoptions and the project was completed the next day! Will definitely recommend them to neighbors and friends!

Had a water leak behind dry wall on the opposite side of our bathroom. Called Big City and they…read moresent out Cris Shelton and James the very next day. Cris had to cut out drywall to make the repair. He found he needed a piece of equipment not on his truck so he had to return to the business and then come back. As he made the repair he talked to us letting us know what he was doing and why. Cris was friendly, courteous and professional. Great rep for the business. Would highly recommend using Big City Plumbing.

Great experience with this company. Been using them for a couple years. Felix and Paul came out…read moreyesterday for service check, and were exceptionally kind, courteous, professional, patient and explained everything to me. Plan to continue using Big City Plumbing for services and repairs.