Lucas and Autumn were really great all around. They were professional, thorough, and very easy to…read morecommunicate with. First they explained the entire process and asked if we had questions. Then proceeded to pre-clean all the vents with a HEPA Festool. They realized that one of the ducts was disconnected and even crawled under the house to reattach it for no extra charge! They showed us how the negative air machine works and the filter they use in the negative air machine before - and after carefully exiting with the dirty ones. Later we were able to inspect them outside! There were playing cards, a pine cone, and a massive, disgusting amount of dust/grime among other things. They uploaded a bunch of before and after pictures of the ducts along with the invoice and sent an email after they left. We are so happy we both chose to get the ducts cleaned and chose Better Air Northwest to get it done!!!

I recently used Better Air Northwest for a full cleaning of the HVAC ducts in my 5200 square foot…read morehome which hadn't been professionally cleaned in over three years. I was impressed by the process from start to finish and the noticeable difference in air quality afterward. The scheduling process was easy and transparent. I called on a Tuesday, and they were able to fit me within two weeks. The office staff clearly explained the pricing structure (which was fixed based on the size of the house, with optional add-ons like dryer vent cleaning) and sent a confirmation text the day before. The technicians, Andreas & Cody, called me 50 minutes before arrival, right arrived pretty close to the promised time. I knew there was construction down the street so I figured they would be delayed due to stopped traffic. The two arrived in a well-marked truck and was immediately professional. They took time to explain the negative pressure vacuum system they use, which involved hooking up a large hose to the main duct trunk near the furnace. They wore boot covers inside the house, which I appreciated. The cleaning itself involved systematically sealing off all registers and then using powerful air whips into each vent to agitate and loosen all the debris. They showed me the incredible amount of dirt, dust, and junk they removed from the main trunk--it was genuinely shocking and visually compelling. When finished with the vents they took on the dryer. The lint cleaned out of the vent and the filter was surprising. I expect the drying cycles will be quicker with a clean system. The entire process took approximately 5 hours. Once finished, they sealed up the access holes they created cleanly. There were only two rooms where they forgot to move furniture back in place. The immediate difference was significant: the air in the house feels fresher and less "stuffy," and the HVAC system runs noticeably quieter. I am confident that the removal of years of dust and allergens will benefit our household, especially during allergy season. Better Air Northwest delivered exactly what they promised: professional service, clear communication, and excellent results. I highly recommend them if you are looking to improve your indoor air quality.

GREAT JOB by A+ carpet cleaning!! We are pleased with the results. Carpet had not been cleaned in 8…read moreyears. When my neighbor saw it, she said it looked brand new!! Mike was very professionally ,efficient and on time. Directions beforehand were clear as all as questions afterwards. Would definitely use again! Mary

Outstanding Service from a True Local Family Business! I…read morecouldn't be happier with the service I received from A+ Carpet Cleaning. As a small, family-owned business local to the Portland area, they truly go above and beyond for their customers. From the very first phone call, Chantal was professional, friendly, and incredibly helpful. She responded to my follow-up email promptly and with the same level of care. When I explained my situation, Mike (the owner) personally squeezed me into his already busy schedule for the very next day -- even driving out of his way to my home in Sandy. The travel fee was more than worth it for the quality of service I received. I had a particularly tough biohazard pet stain (not urine, but still a real challenge). I had already tried cleaning it three times myself with a home carpet shampoo vacuum with zero success. Mike assessed the situation right away, recommended the perfect combination of services and products for my specific issue, and completely resolved it. The results were incredible -- the stain and odor are completely gone. A+ Carpet Cleaning delivered excellent, professional work from start to finish. If you're in the Portland area and need carpet cleaning you can trust, look no further. I highly recommend them and will definitely be calling them again!

Like most folks, there are some household maintenance that we don't really think about, like really…read morecleaning out lint. Who do you call? Dryer Vent John of course. He first asked me questions to see if I really needed his services. Per my answers, he really didn't see an issue. But I made an appointment just to make sure. John was super nice and answered all of my questions. The outside vent cover was super old and brittle and he replaced it. I was watching everything he was doing so I could learn. He pointed out some things to keep an eye out for, but with my setup he said that I should never need service. And if anyone said so, he'd be skeptical. I told him that's why I had his number in my phone. He provided a lot of value with the information he was sharing with me. Trustworthy and all around nice guy. I highly recommend his services.

we called Dryer Vent John to completely replace our old system. I left a message and almost…read moreimmediately got a response back. I provided the information regarding our situation and was given an appointment date for 2 days later. At that time I also received an estimate and was told it may come out a bit more or less depending on what the technician found. Tech Cady arrived as scheduled and did an excellent job removing the old and installing the new. it took about 90 minutes and came out to $100 below the estimate. We give Dryee Vent John an easy 5 stars! we would give more if they were available! Very HIGH RECOMMEND this company! Tom and Terri Walker Estacada

We had a great experience with this company! I sent out request on yelp for a request to have our…read moreair ducts cleaned. I had responses right away but Matt and his wife seemed to be the most reponsive and willing to answer all questions. Matt showed up right on time. Super friendly and professional. When I bought my house six years ago in my contract they were to have the air ducts cleaned. It appears that the house has never had that done as he found stuff from construction. The house is 19 years old. We have already referred him to friends! Thanks again!!!

Called for a dryer duct vent replacement after Henco HVAC quoted me a four figure dollar amount!…read morePower Vac rep Mary called within seconds of me registering my work request through Yelp. Brian and Jayden showed up the next day and replaced the whole thing for a LOT less!! They were fast and very personable. This is a local family business too. I highly recommend them.

They were on time, very professional, super polite and amazingly efficient! They did a fantastic…read morejob cleaning our ducts and will definitely use them again!

James was great to work with, very friendly and had a lot of helpful advice. He took care of…read morecleaning our air ducts and dryer vents pretty quickly, and all at a very reasonable price.

Really impressed with this company. I was able to get an appointment fairly quickly for duct…read morecleaning. Pricing was transparent and communication was excellent, and the technicians called when they were on their way and arrived right on time. While inspecting the ducting, they discovered a section that needed to be fixed. My home warranty would cover that fix, but only if I use their approved contractor. So I couldn't have J&M Services fix the duct nor clean the ducting that day. They ended up only charging me for the dryer vent cleaning that they were able to complete that day. They were very honest and helpful, and I will definitely be calling on them again for their services. Highly recommend!

I don't write many reviews but this company is excellent. I had a gas pipe ran to the island to…read moreswitch to a gas cooktop rather than electric. They showed up on time, scheduled the inspection with the city for the next day, and did an amazing job at a good price. The inspector said they did a great job with this and I can sign off no problem. Easy and smooth!

TERRIBLE!!!!!! DON'T USE THEM!!!!! I waited in their window for 3 hours and they did not show. I…read moretried to call them 6 times and they kept telling me every time that the tech will call me. He didn't. then I asked to speak to a manager. they said the manager will call me. They never did. Called the next day to ask to speak to the manager. still have yet to receive a call. Also asked them to call me to reschedule. NO CALL BACK. after 8 tries. over four days. They charged me $99. for a service call, but it shows up on my credit statement as a subscription to premium Home Service for a year subscription!!!!! Then, if you don't call to cancel, They will charge you every year!!! This is a bait and switch!!!! There are a lot of reputable duct cleaner companies out there and THIS IS NOT ONE OF THEM!!!!!

Contacted them online and they responded so quickly to my request and very quickly they had me…read morescheduled for an appointment right away. The technician arrived promptly for the appointment and talked with me about what was needed and got right to work. They cleaned the carpets for me in a quick and efficient way, with much respect. I look forward to utilizing their other services in the future. Highly recommend!

We have used AA Carpet Cleaning to clean tile, carpet and Air Ducts on our personal home and…read morerental properties. The owner, Boris, does an outstanding job every time. I am a real estate agent and with confidence refer Boris to my clients, knowing that he will take great care of their needs.