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    Prescott Dirt

    3.9 (22 reviews)
    Open 7:30 am - 4:00 pm

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    5 years ago

    Great business. Response was quick. Pricing was accurate. Delivery was smooth highly recommend.

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    8 years ago

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    8 years ago

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    Ask the Community - Prescott Dirt

    Review Highlights - Prescott Dirt

    These two were total professionals, super helpful and friendly and dropped everything exactly where I wanted it.

    Mentioned in 2 reviews

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    People searched for Nurseries & Gardening 492 times last month within 15 miles of this business.

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    The Home Depot

    The Home Depot

    2.3
    (82 reviews)
    5.2 mi
    $$

    When I went to this location the employees had absolutely no idea how to help at all. I was needing…read morehelp to look for light bulbs for my lamp and when I mentioned the kind I was looking for, they had no clue what I was talking about. That's not all, they really weren't speaking in professional or friendly moods either so it is clear they do not like to speak to anyone. I would avoid this Home Depot at all costs because there are so many other locations out there and other hardware stores with better service.

    Home Depot's truck rental system is completely nonfunctional. Are they really in the truck rental…read morebusiness? Yesterday I reserved a cargo van at the Prescott Valley Home Depot; they took a $150 deposit. Today I went to that store, presented my driver's license, and was told I first needed to scan a QR code on my phone (!!??). Then I received a text, with a magic number. Then I typed the magic number into something called "CLEAR". Then CLEAR had me take a selfie. Then present my license to my phone camera; CLEAR repeated "try again", but eventually CLEAR got it. But then it demanded the back of the license. So again I showed it to the camera. This time "No document detected" ... over and over and over. So I handed my phone to the HD employee: "here, you do it - I could have applied for a mortgage in the time this is taking". The HD employee tried and tried, always failing, until CLEAR apparently crashed (blank blue screen). BTW this is a recent Samsung phone (not an antique), with a very clear & legible license, with good store lighting. I gave up - I said "here, look at the photo on the license, then look at me - it's obviously a match". The HD replied that he can't verify it himself. I asked if he could override the CLEAR step - no. I asked him to call his manager - he said he couldn't override CLEAR either. So I said call the president of Home Depot; he said he couldn't override it either. Apparently even the Pope would not be trusted to simply look at my license, then look at me, and confirm it's the same person. I asked, what can we do? He said, nothing can be done - he could not rent me anything. If CLEAR is no important to national security at Home Depot, then perhaps Home Depot should have equipment at the register that can scan a license under controlled conditions, not relying on the customer or the customer's technology. I had people waiting for me to bring a truck for a move today. And I drove across town to this HD for this rental. You took a $150 deposit from me. And wasted a lot of my time an patience. Fortunately, there was a U-Haul not far from there, where I got a truck and did my move, quickly and easily, for less $ than the HD estimate. As far as can tell, HD does not really want to be in the rental business.

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    The Home Depot

    The Home Depot

    2.3
    (78 reviews)
    6.4 mi

    I went to Home Depot on 8/21/26 to purchase over $750 worth of wood and roofing along with a Master…read morelock that I needed 2 additional keys for. I found all that I needed so I was happy about that but when I came to getting my keys made, I had an issue. I asked the nearest associate by the name of Leslie, near the key making machine for help. She acted rudely never saying a word throughout the entire key making process. She appeared to be "bothered" by my request. She found the right blanks and finished up with the first one when I asked to check the key in the lock I brought. Again, she seemed "bothered" by my request. When she finished the second key she wanted to bag it and again I asked to check the key. She rolled her eyes and again seemed "bothered". Both keys worked well and I told her "good job, thank you". No response, just turned and walked away. I get that people have bad days at work and maybe she had issues outside of her job that she was focused on. My suggestion would be that the people who are there to help customers who are spending hard earned money get better training when dealing with the public. I have been a loyal customer for years but have now considered going down the street to Lowe's. I ask that this complaint gets to the proper supervisor and something be done. I'm sure I will get the same canned response as all the other people who wrote negative reviews and that will justify my going elsewhere. Thank you for your attention to this matter. Charlie

    This home depot feels like any other home depot. Has the same products and prices as the other home…read moredepots. But the biggest problem is the customer service. Most of the employees at this location are very rude and grumpy or grouchy. They also sound like they have no clue how to help when you're confused or can't find what you're looking for. I wouldn't recommend going to this location unless it's the closest to you.

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    Prescott Dirt - gardening - Updated August 2026

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