When I went to this location the employees had absolutely no idea how to help at all. I was needing…read morehelp to look for light bulbs for my lamp and when I mentioned the kind I was looking for, they had no clue what I was talking about. That's not all, they really weren't speaking in professional or friendly moods either so it is clear they do not like to speak to anyone. I would avoid this Home Depot at all costs because there are so many other locations out there and other hardware stores with better service.

Home Depot's truck rental system is completely nonfunctional. Are they really in the truck rental…read morebusiness? Yesterday I reserved a cargo van at the Prescott Valley Home Depot; they took a $150 deposit. Today I went to that store, presented my driver's license, and was told I first needed to scan a QR code on my phone (!!??). Then I received a text, with a magic number. Then I typed the magic number into something called "CLEAR". Then CLEAR had me take a selfie. Then present my license to my phone camera; CLEAR repeated "try again", but eventually CLEAR got it. But then it demanded the back of the license. So again I showed it to the camera. This time "No document detected" ... over and over and over. So I handed my phone to the HD employee: "here, you do it - I could have applied for a mortgage in the time this is taking". The HD employee tried and tried, always failing, until CLEAR apparently crashed (blank blue screen). BTW this is a recent Samsung phone (not an antique), with a very clear & legible license, with good store lighting. I gave up - I said "here, look at the photo on the license, then look at me - it's obviously a match". The HD replied that he can't verify it himself. I asked if he could override the CLEAR step - no. I asked him to call his manager - he said he couldn't override CLEAR either. So I said call the president of Home Depot; he said he couldn't override it either. Apparently even the Pope would not be trusted to simply look at my license, then look at me, and confirm it's the same person. I asked, what can we do? He said, nothing can be done - he could not rent me anything. If CLEAR is no important to national security at Home Depot, then perhaps Home Depot should have equipment at the register that can scan a license under controlled conditions, not relying on the customer or the customer's technology. I had people waiting for me to bring a truck for a move today. And I drove across town to this HD for this rental. You took a $150 deposit from me. And wasted a lot of my time an patience. Fortunately, there was a U-Haul not far from there, where I got a truck and did my move, quickly and easily, for less $ than the HD estimate. As far as can tell, HD does not really want to be in the rental business.

Stopped in to see Dan based on the reviews here and he was quite helpful. No sales pitch. Our need…read morewas simple - local native plant that needs no love and still grows. He turned us on to Apache Plume. Jury is out to see how it goes.

The BEST nursery in the area! Amazing products, prices AND service! Dan is a pleasure to chat with…read more Such a cute little spot and so fun to roam around and see all the beautiful plants, including houseplants inside. My favorite is the espaliered apple tree!

We purchased two large trees in May 2025. One is a deodora pine. The other was clearly marked and…read moresold as a Japanese Maple. When the leaves fell this month it is clear the maple leaves had no real fall color. The tree was mismarked. It's too late to change the nursery error. We were helped by Karen at time of sale. She helped us pick the actual trees and explained each one. Again the maple tree was not tagged correctly. I see the nursery is moving to Dewey in 2026. The Dewey location has been a huge disappointment every time we have stopped in. The store sells a mismatch of wilted produce. Last corn season the corn was full of worms!! We are pretty much done with Mortimer. The new phone recording sounds delightful but I'm afraid it's a pipe dream. Do yourself a favor. Save the gas. Go to Watters in Prescott. Yes more expensive and YES you get what you pay for.

We went to Mortimers looking for some roses and small shrubs. We were shocked at the condition of…read moretheir plants. Many were either dead or dying and most were in dire need of water. Many trees and other plants had fallen over, and no one seemed to care. Very disappointing.

I had 2 deliveries. Both drivers called to inform me they were on their way. They were punctual…read more Dropped the rocks in designated spot. I'm happy with the rocks too. Thank you.

I had a delivery last week. I spent $1,200.00…read moreThe truck that delivered left HUG grease spots on my driveway. I have tried to get them out to no avail! I called to complain and never received a call back. I would not use them again or recommend them to anyone. Just beware of their customer service.

An outstanding repair shop that has been in business for over 40 years, Kevin has restored my XG-25…read moretiller/ cultivator to better-than-new condition. He does small engine repairs on most brands and I highly recommend this shop. Ed ODonnell

I have known these owners since I was a teenager. And they are very helpful and he will let me…read moretry to fix something and give me guidance before I have to take it to him. I wouldn't go anywhere else.