I would not recommend buying a car from here especially if you live in RI. Manny counted out business days on a Calendar to me as if I was a pre-schooler. The kicker is I had already explained I understand how business day works. He also tried to use his sales associates to corroborate what he said to me as if he would tell his boss he is wrong in front of a customer?!? Manny also told me he wouldn't lie to me as if a used car dealer would admit they are a liar. Bizarre. In synopsis, if you have an IQ less than 70 you might want to shop here because Manny will be able to count with you and repeat himself multiple times. However, if you are a normally functioning person I urge you to shop elsewhere for your own sanity. read more

Untrustworthy business. Put a deposit down on a vehicle on a Friday, and was speaking with a salesman about the vehicle throughout the weekend as I was using my own bank for financing so I had some paperwork I needed to put together. Was unable to get in contact with this salesman come Monday so I went in to finish up some paperwork. Upon walking in the door I watched the manager(who shook my hand on Friday congratulating me on the purchase) in his office send out a salesman to speak with me. This salesman told me the car was sold to someone else and it was probably because I didn't have large enough deposit and I am just a young man and I probably don't have that great of credit compared to this other customer who was described as an older gentleman with money who bought and left with the car on the same day. I expressed how this didn't make any sense because not only did I have a deposit down on the vehicle, no one ever contacted me to let me know someone else was looking at the car. Come to find out later this vehicle they still have in stock and a full story was made up to not sell me the car. My guess is because I was not financing through the dealership they didn't want to sell me the car. The sad part about it all is the manager who I spoke with on Friday did not even have the decency to talk to me himself he sent a salesman who was uninvolved to lie to me about it. Was luckily able to find a vehicle elsewhere for a much better deal. I would avoid this dealership at all costs, unfortunately some not so great people involved. The salesman Chris on the other hand is great I had purchased a vehicle with him before and everything went smoothly. read more

Went there to look at some vehicles, was greeted by Chris. He did a great job. Show me a few vehicles we went a couple of test drives really took the time to see what I wanted. It was a good experience overall. read more

This dealership is NOT the place to go if you want a reliable vehicle that the dealership stands behind. I helped my daughter purchase a vehicle from here and an extended warranty that they said would cover everything. within a few weeks there was an issue with the transmission. She brought it to them several times to have it fixed and they were very unprofessional and rude to her. They also refused to give her any paperwork for the repair work that was done! The issues with the car continued so We finally brought it to a trusted repair shop and between the engine and transmission issues it would cost us over $7000 to repair it! While we still owed $12000. Needless to say we took a loss on this car and junked it! She only had the car a little over year. Lesson learned. I will NEVER recommend this place to anyone. read more

I will never purchase another vehicle or send anyone else to Prestiege Auto Prestige Auto Mart, Inc.The car I purchased in March is a lemon!!!! It was in the shop 3 times before the motor was replaced!!!!! I had a hard time getting a rental when the motor was being replaced because I was told that they weren't going to help me because I left a negative review. Wanted to trade it in and was told that I needed a co signer, which I didn't need to purchase the car. Talked to a few different people who led me in all directions, couldn't answer any questions and are very rude. They make it sound like they are doing you a favor by allowing you to purchase a car. Left a message to talk with the owner 2 months ago and nothing. Now I am stuck paying for a junk car!!!! read more

they get there cars all over the country looking for great deals I guess for them not for you. bought 2018 Pacifica in July 2023 and right after the 3 month. warrantee is up $3000 repair engine work..steer clear. Salesmen were not the issue its the poor cars. read more

Had a really positive experience with Rob M! Great and friendly salesman. We weren't sure exactly what we wanted but had a very tight budget. He was super helpful and made something work out for us! Thanks!! read more

I went in looking for a nice reliable car. I'm young with not so great credit. Chris and Miguel did everything they could to get me into a car. I wasn't expecting anything special. Well, I walked away with a beautiful 07 Camry. They were both very friendly and professional and funny. I had a great time being there. 100% would (and have) recommended this shop to people. I love my Maggie May (that's my cars name) read more

Do not even step into this auto dealership! We bought a 2011 Honda CR-V last summer, but that was only after threatening to walk out when the manager changed the price. Now, after my husband has driven the car only 1,000 miles, during which we've heard a few squeaks, we have had to pay a few thousand dollars to make repairs of several problems. Lesson learned: we should have had our mechanic look at the car before purchase. Bottom line: sleazy management read more

Got a 2014 WRX from these guys. The car clearly had some aftermarket work done to it. Probably previously had a tune. Then flashed back to stock before Prestige got their hands on it. Not their fault. So about 50 miles into picking up the car the check engine came on and read a few codes. This was because of the bolt on parts and stock ECU did not mesh. Engine timing was off. It needed another tune. So I had to spend an extra $1100 of parts and tune to get it to run correctly. Again not their fault, they might of had no idea. They are not a tuning shop. I had got a good deal from them for about 2.5k under market value. And only with 15k miles. I dealt with Mike and it was pretty easy. 1 visit and 3 phone calls later, I picked up the car. They even over-night'd my title to my town clerk to register my car after a miscommunication between Mike and I. Only downside that I've experienced with these guys is that they had told me that they had done a fresh oil change and had the next oil change at another 7k miles. I did the oil change myself once I got it home, it was a quart low and very dirty. They clearly had not done an oil change and just slapped a 'next service due in:' stick on the windshield. All in all pretty easy experience. 3 stars just for lying about an oil change. Cmon now. UPDATE: 1/19/2020 It's been 4 months since owning the car. Every week day since I bought this car I have gotten anywhere between 2-5 cold calls from 3rd party extended warranty companies regarding my Subaru that I purchased from these guys. They will sell you information and the calls will never end. read more

I stopped in randomly to look at a vehicle that I saw while driving by. A very nice gentlemen by the name of Cory came out to help me. He answered a number of questions and took me inside to get some additional information for me. Inside the show room was a very nice 2011 BMW X3. I asked him to get some information on that suv as well. Cory was great. I asked them give to me an idea on a trade in for my current car. The "manager" took my car for a drive and took my registration as well. Cory told me it would just be a moment because the "manager" was putting my info into the computer and checking NADA to get a value. He asked me while I was doing that if I wanted to be as accurate as possible and did I want to go ahead and fill out the paperwork for a credit check. I told him that I was ready to do that until I knew what I would be getting as a trade on my own vehicle and after I could get an insurance quote. Cory went back to his manager and came back saying that the manager didn't want to give me a "guess" on my trade in because he didn't want to be wrong. They wouldn't even give me a trade in value because I was unwilling to sign a credit application. It was immensely unprofessional and I think it may also be illegal. I won't be stepping foot on this lot, or either of the other two lots owned by this company. I don't recommend anyone else wasting their time either. read more

This place is horrible. (0 STARS wasn't an option) The price on the internet was suddenly reflective of a $3,000 down payment, once I expressed interest in the car. I talked them down to within $1,000 of the "posted" price and bought the car, because my daugter liked it. Since then, we have had multiple issues with the car, which they either knew about and chose to ignore, or weren't thorough enough in their inspection of the car before putting it up for sale. They did fix one issue, but I had to leave the car back in RI for several days. The next issue they ignored and still have not bothered to respond to a certified letter I sent them. Totally unprofessional. Really scummy place. read more

I don't know what there is not to live about this place. I went somewhere else before coming here and the other place which will remain unnamed wouldn't even let me see the car I wanted with their upsells. I came to Prestige Auto Mart in Taunton and asked to see a Nissan Pathfinder, and guess what they showed me: not one, but two Pathfinders! The one my wife and I chose was beautiful and drove great. Chris in sales, Miguel in financing, and the other gentleman in sales whose name I forgot, took care of me and of my new vehicle like one would a king. They gave me just enough financing that my own bank would not. And I am not at all untrustworthy with money, so it was not predatory lending. My bank just said that I had little credit because I pay all of my bills cash!!! I have not a single complaint about this place and am going to refer everyone I know to this place. And I'm a man of the ministry so I cannot tell a lie. read more

If I could give this shop less than 1 star I would. Unbelievably unprofessional. I drove 45 minutes out here for a car that I reserved to be told the car sold just minutes before I arrived. They never called to tell me and then aggressively pushed me to purchase other cars in the lot without letting me leave. Very rude employees. read more

I financed a 13 hyundai elantra. I loved the car on the test drive, and got it. Afterwards, there were THREE problems with it, including starter problems, adjustment problems, AND the brakes. I had them do the brake pads, only to find out a month later that more was needed to this car. Poor dealer, id you have bad credit, this is not the dealer to go to, take business elsewhere, or you WILL be ripped off. Never Again They fixed the starter, A few months later, it started having problems again. Thanks. read more

This place is the worst in all facets. The only reason I dealt with them is because I wanted the truck that they had. Worst buying experience in every facet-rude salesmen, and slowwww service. And if you believe that the price of the vehicle is what is in the advertisement, the asterisk next to the price adds 3000$$!!! Got me on that one read more

DON'T BUY A CAR HERE! If this review isn't proof enough, check out their reviews on the Better Business Bureau! This place is a complete nightmare. Exactly 1 week ago today I purchased a 2014 vehicle. The check engine light came on before I even reached my house. I called them and they said the earliest they could see me was Friday-fine. The car was brought to them on Friday and they explained that there were two things wrong, one of which could be replaced they just had to order a simple part. I was then told I was going to be called on Monday to schedule and appointment to bring the car in. Come Monday, I received no call and I am still driving a car with issues that I JUST purchased. On Tuesday, I am driving this wonderful vehicle on the highway when suddenly the vehicle completely lost power. Somehow i managed to move over to the breakdown lane and the car began working again in a few minutes. FURIOUS at this point, I called them and was told the earliest they could take the car was Thursday. (My suspicion is that they were going to try and ride out the lemon law mileage hoping I'd drive it and it would not be their responsibility anymore). Not to mention, I was also told they never ordered the part on Friday. After speaking with a manager, I was told that "things like this happen when you buy a used car"-which I do not dispute in any way, BUT things like this SHOULDNT happen not even 1 week after purchase. Come to find out the service guy also KNEW that the issue could cause a power outage and still sent me home with the vehicle on Friday. He's lucky I didn't get in a major accident, thats all I have to say about that. Fast forward to today, the car is "fixed" and I call my loan company to pay off the loan of the vehicle. The loan company then informed me that I supposedly bought an $1,800.00 warranty that was offered to me at the dealer. False. I was told that my car loan was going to come with a 2 year warranty at no extra charge. Not once was I ever informed that I would be charged any sort of figure for this warranty. Making sure I wasn't crazy, I called my co-signer, and friend who were with me when I purchased the vehicle and both also stated that I was never informed of this $1,800.00. I am waiting on a call from a manager now but I don't anticipate it is going to go anywhere. Save your money, save your time, save the stress. Buy your car somewhere else. read more

Share review Embed review Write an update Edit review 5/13/2020 3 photos Wow. Why didn't I read these before I did business with this place last week. The details are endless of the sham service I encountered. I take responsibility for calling them and asking specifically for a Honda CRV. And sure enough I got a photo of a bright white gleaming 2016 CRV. I was promised it was CLEAN - I asked over and over again as that was really important to me. I have to take a ferry ride to get to the mainland so it was important to conduct as much business as possible in advance. So...for a four year old CRV with 51,000 miles (trust me I question even that now) it seemed like the perfect deal. OMG. I showed up to find a cream colored car, NOT a gleaming white one. And the first thing I noticed were the dirty streaks on all four sides. Hmmm. But when I opened the door I could not believe the stench of wet dog and what one other person described as urine. The salesperson came out with a can of "new car smell" spray and tried to disguise the stench and was quickly washing the small wiry dog hair off the dashboard. Ok. So I was going to have to foot the bill to have the car professionally cleaned. I traded in my 2007 CRV and finally left feeling very dissatisfied. Not like I should have felt with a new car. I drove a couple miles up the road and discovered the AC did not work. It was a very warm day. I drove it back and they stuck it in the garage and it was soon becoming apparent that there was definitely something wrong. There was no record of the work - if any - this dealership did on the car. Upon reading the car fax I questioned why did they own the car for a full year before selling it? No specific answer. And the finance manager when I asked what service they performed mentioned "tweaking the AC". Ugh. It wasn't looking good. They knew I had a boat to catch to get home. They pumped the AC or charged it and it was mildly cool until I was on the highway for 15 MINUTES and blowing hot air. And then the fun began. They absolutely refused to take my calls or to return my calls. Someone I had not dealt with the entire day named Joe told me my problem and I would have to deal with the service department. So with no alternative I tried to make an appointment and was told it would be at least a week and a half before I could get it in and they might not have the part. After all, as mentioned, it was COVID - 19 and they were behind. Mentioning that I had just BOUGHT the car gave me no clout whatsoever. THAT WAS NOTHING COMPARED TO WHAT WAS DISCOVERED WHEN I FINALLY REACHED HOME. My son in law went under the car to see about the AC and discovered the entire undercarriage was completely corroded. And upon inspecting the engine going down one layer underneath the shiny new covers they installed the entire engine was completely white with corrosion and all the bolts were incredibly rusted. THIS CAR HAD BEEN IN OR CONSTANTLY EXPOSED TO SALT WATER!!!! I live on an island and have been through 13 years of N'oreasters with pounding surf and driven through salt spray over and over. My car is parked daily on a 35 foot stretch of sand between the ocean and the saltwater lagoon. My car in no way looks anything like how corroded and rusted this piece of junk was. BOTTOM LINE...THE SAME DAY I TOOK POSSESSION I CALLED AND WARNED THEM MY NEXT PHONE CALL WAS TO THE ATTORNEY GENERAL'S OFFICE, AND I WOULD BE FILING A CHAPTER 93A AND CONTACTING THE BBB. WITHIN 5 MINUTES I RECEIVED A CALL ASKING IF I WOULD LIKE TO "RETURN THE CAR THE NEXT DAY". And last but not least these men - these incredibly hostile, rude, I daresay misogynistic creeps managed to "lose" the $250.00 key that went with the car I turned in. They made no effort whatsoever to find it. They promised to call me the next day but that never happened. CAVEAT EMPTOR. For me, better late than never. Photo of Prestige Automart - Westport, MA, United States read more

My wife for and. Have been deal my this particular Used car dealership for about 10 + years. Staff is friendly pointed and focused on the costumer. We worked out payments that were affordable and within our budget. read more

We visited Prestige and were quite happy with the sales person. We checked out one more dealership but thought we could get the best deal at Prestige. We called the sales person to make sure we could get the price we wanted if we came back in. He called back after talking to a manager and said Yes, they would honor that price. I specifically asked him to confirm that we would get that price and he said yes. So we went out of our way to go back to the dealership. And then another manager (Miguel) comes over and says that there's no way he can offer that price. So were lied to. Not sure why they think this is a good ploy, but just be aware that they are not trustworthy. read more

Don't waste your time or money customer service sucks once they have your money they don't care anymore!!! Stay far away!!! Zero stars !!!

Right to the point." I walked into the dealership, Chris greeted me was very professional and to the point. I told him what I was willing to spend and they wasted no time haggling. 8:30 at night they had everything ready to go before the end of the business day. My Mom bought her first car at Prestige in westpot many many years ago and they are still doing an excellent job today. read more

Prestige Auto has three locations. I visited the location on the Seekonk, E. Providence line. They are all very unprofessional and have unethical behavior. Was not getting a fair deal at all. They tried to steal my trade. They also advertise false prices online. read more

my wife and I visited two of their locations Taunton and Westport ma. They are extremely rude and they are all liers! Nothing from their commercials are true. Financing is a lie! If they cant finance you the car is free? also a lie. STAY AWAY FAR AWAY!! The owner of this place used to own Fall River Ford. That place was a joke just like this place. They don't want to help you they only want you're money! read more

Good experience, willing to work with people who have all different types of credit. Would recommend to a friend!

My wife and I were looking at a Honda Fit at the Taunton location. As soon as we said we were actually interested in buying it, the saleman stated that it was actually 2K more than the add stated. Then they tried to get us to finance with them and stated our credit was bad, when it is deftiniely not. Would not let us leave, when we saw what was happening. Kept saying "what can I do to sell you this car" How about stop lying at every turn. Save your time and blood pressure. Do not go here. read more

Horrible horrible!!... very bad experience...said i was definetly qualified to get a car through them...i went from Boston to Rhode island for nothing...the car i wanted was sold!!...wasted all my time...plus after they ran my info. They said they couldnt help me lol...fraud!!! read more

I worked here and the place is Great I worked in Ep and in Taunton manny is a great owner and workers at the stores are great I don't think anybody is out to screw people there! So all these posts are Rediculous read more

I found a car on the website, sent an email and got a response from Leigh-Anne. I made it VERY clear that my son, who was the one looking had a budget and could not afford more. She assured me the car was available for his budget, according her manager, and we drove to the East Providence location. Keep in mind this is a 40 minute ride for us. Well, we get there, the salesman tells us the car was sold, and that he would never have sold it to us anyway, for the low price we could afford! I actually felt sorry for the salesman, he was embarrassed and could not apologize enough., especially when I showed him the emails from Leigh-Ann that assured us of the cars availabilty. As for Leigh-Ann, when I called her to complain, she was rude, accusing me of not even really going there, and dismissive. Bottom line folks, don't bother, sleazy operation. read more

TLDR - Offered us great deal, but changed their minds half way through and were incredibly rude, slimy dealer warning!! I came here recently with my partner to discuss and test drive a new car. We noticed that the online price of the car was good but wanted to do some haggling. To our surprise the dealer was happy to haggle with us about the price, bringing it down by 2K! So we were excited. We asked about financing and they brought out a list of repayment numbers but refused to tell us what the interest rate was, so we couldn't easily tell if they actually reduced the price or not. We then spent 30 minutes discussing this - ironically one of the topics was how we preferred to deal with a local dealer rather than carmax - suddenly after 40 minutes, the manager sat beside us - I felt the instant presence of a slimy dealer stereotype - after him speaking continuously for 5 minutes about himself - he said he wouldn't be able to reduce the price at all as the car was just too good. No problem if he said that in the first place, but offering us a cheaper price then not telling us the interest rate then cancelling the deal abruptly meant that we spent 40 minutes in that dealer for no reason. These guys have a reputation for a reason! Ironically we would have happily paid more than the online price, but time wasting is not cool! Sale lost! Tip - Go to CarMax, little pricier but much friendlier. read more

The one in Westport is a sorry excuse for a dealership. SCAMS! False advertising on prices, they charge 3 times as much for the value of the vehicle. I bought a truck here, it's been back in to be serviced over 10 times now. Good thing I purchased the warranty! The truck is a piece of shit. Worst mistake I've ever made. Stay far away. Use a different, good rated, dealership. read more

My girlfriend purchased a 13 Nissan Maxima there without me when she brought the car home I opened the hood only to find out the car was in and accident and repaired with poor body work. The grill was put back on with some Home Depot nuts and bolts that weren't factory and also the grill and bumper were a different shade of black. She had poor credit they stuck her with a 1000 monthly car payment. These people are no good they take advantage of people with poor credit and stick you with a 20% interest rate. Great job ripping people off!! Luckily she got out of that lemon and I purchased a car else where this time I went with her. read more

one of the most professional salespeople I've seen in a long time !! .joe Martin's is a great man someone you can trust your live with Manny ais a hard working boss that makes sure his business is running like a well oiled machine And really cares about customer service....and then there's Jeff ..part owner ....I'm sure one day we will see why he even still has a job there lol someone has to play the half brain on the commercial lol read more

If i could give this dealer ZERO STARS, i would. My fiance & i purchased a vehicle from this "dealer" 09/04 & so far it has been back at their shop a total of 4 times. First with the check engine light & now the transmission. I dont know about anyone else, but a vehicle is needed each and every day to get to work. At first when my fiance suggested them giving him a rental off their lot, the response was "we dont do that". It took my fiance to raise his voice to get any results. So he was given the rental & guess what...he had to bring the truck back this morning for transmission issues & was given another rental. Seems this dealer sold us a LEMON! BUYER BEWARE!!!!!!!!!!!!!!!!! I wouldnt recommend this dealer to my worst enemy! read more

Ok so I got a Ford edge there an they would not even nock anything off the price of the car.so then I was going to trade my old car in an they said 2000.00for ur trade but price never changed with my trade but take it for free ..not happy with them but I still got the car I wanted because I needed a car .I would think twice before u go there and get a car from them ...sorry if u do too.... read more

If it wasn't for yelp I would give no stars but you have to give one to leave a review .First lets start off by saying not professional at all, I bought my car from them it was good for the 1st month after that I almost died 3 times no lie. So my car would just stop on me in the middle of the st out of no where an 18 wheeler had to run off the road in order to avoid hitting me and another suv same thing also a car as well. I was startled scared and confused I called them crying I had to have it towed to there shop which I did. The quote on quote mechanic said he fixed it I picked my car up from them having it for 3 weeks, than guess what as soon as I got 2 streets over from my house the car clinked out again I called they told me to drive it to them I said because if it clunks out again and I cause an accident and hurt someone or myself you're not going to pay for it. I had it towed that same day and once again I was without a car now for 2 months total they had my car towed to infiniti dealer in westwood. They had my car for 1 week to call me and say come pick up the car I said what was wrong with it they said the vacuum line hose was out and they put it back in and I have to pay 410.00 wtffff so I called the dealer they told me that I am out of the 30 day warranty they give and I cant make a claim because it was not part of my extended warrant I was heated..... I said I need a new car they told me I need to have the car for at least a year in order to get a new one. Now the third month my car gave me hard clunk backing up I had 3 different auto shops look into it and guess what my transmission was gone how tf is it gone reallllllyyyyyyyyy. I called them and I had to use my extended warranty to get it fixed and ever since I've been having problems with this car and I only had it 2 years now and I need a rack and pinion on my car I replaced the whole front suspension.. the manger kevin is a big jerk and not helpful and his wife is very unprofessional and rude, everyone there sucks. now I'm stuck with this high car and cant even drive it its been sitting at an auto body I would neverrrrrrrrrrr go there if they was the last people on earth they don't know how to treat there customers never call you back and give you the run around like come on I know you buy the cars from auctions and flip them and sell them but if your going to do treat everyone fairly. In order to keep repeating and new clients you need to run your business better than what your doing . And still to this day all they say is oh well I can't help your out of the warranty not even you know what I know you've been having problems since you got the car let me help you and put you in something that's the same price no nothing basically I'm on my own.. and this is why your company will never prosper you just don't do people wrong and don't care nor help. you will miss your blessing that way. read more