1. Prestige Autohaus

    1. Prestige Autohaus

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    Walnut Creek, CA

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    Prestige Autohaus

    5.0 (50 reviews)
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    Services - Prestige Autohaus

    Auto brake repair

    Auto engine repair

    Auto general diagnosis

    Prestige Autohaus Photos

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    Recommended Reviews - Prestige Autohaus

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    Photo of John Y.
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    2 months ago

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    5 months ago

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    3 months ago

    Excellent service, friendly staff, quick turn around. Had breaks done and thermometer fixed on my Maserati. Highly recommend!

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    7 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    Photo of Nico H.
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    2 years ago

    Torsten is the best mechanic in town. Knowledgeable! Will explain all the process with the right price.

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Photo of Andrew G.
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    5 years ago

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    Photo of Martin C.
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    6 years ago

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    7 years ago

    Business owner information

    Photo of Torsten B.

    Torsten B.

    Helpful 2
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    7 years ago

    Business owner information

    Photo of Torsten B.

    Torsten B.

    Helpful 1
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    7 years ago

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    7 years ago

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    Torsten B.

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    5 years ago

    Great experience! I had my BMW brakes serviced and they delivered as promised at a competitive price. Thanks for the great service.

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    3 years ago

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    8 years ago

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    Photo of Torsten B.

    Torsten B.

    Thank You Sam. Pleasure to work on such a great Italian sports car.

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    Photo of Cody H.
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    4 years ago

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    8 years ago

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    Photo of Sean G.
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    6 years ago

    Reliable and honest, Prestige Autohause is a gem in Walnut Creek. I highly recommend making them your regular service team

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    4 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    11 years ago

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    Photo of Bob P.
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    6 years ago

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    5 years ago

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    Photo of Z S.
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    7 years ago

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    Page 1 of 2

    Ask the Community - Prestige Autohaus

    Review Highlights - Prestige Autohaus

    I understand that Italian cars are really Torsten's specialty but knew what he was doing w/my 911 and services other German cars too.

    Mentioned in 5 reviews

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    America's Tire

    America's Tire

    4.3
    (801 reviews)

    I dropped my car off here this afternoon because my tire pressure indicator went off and when I…read morewent to add air, I saw the screw sticking out of it. I didn't have an appointment but they said I could bring it in anyway. They were slammed. Everyone had a tire problem today at the same time. So it took them maybe 10 minutes to check me in. The team there was incredibly professional, and I was particularly impressed with their knowledge on other companies products and services as I listened to them on the phone. They checked me in, gave me an update on where my tread was and when I should look at replacing my tires, and told me they would text me when the car was ready. All of that happened exactly as they said it would. When I arrived, I wanted to pay for the repair only to find they had done it for free. Wow. Here is what disappointed me... the majority of the customers in that waiting room today were so rude to the staff. They exhibited impatience, lack of appreciation for how busy they were, lack of thankfulness that this crew was able to help them out in spite of being so busy, and lack of appreciation for the knowledge and professionalism of this team. This team deserved more respect than what I saw exhibited today. Shane helped me today and couldn't have been more professional, friendly, or helpful. I didn't buy my tires here, but I will need them in the Fall and I will come here without a question.

    This experience is only related to my visit today. I've already been a huge fan of America's Tire…read morein WC. I've been. A customer for years and I recommend the place to my friends and family. Today I came in without an appointment to have one tire replaced on my car under warranty. It's a work day and I drove in from Oakland so I didn't have loads of time to lose. They were clear when I dropped the car off that, because I'm a walk-in, I'd have to wait 2.5-hrs. More than I wanted to wait but I get it and I agreed to come back in that time. They also have a link that tells you when the car should be done which is also cool. I used that while I was out to sort out when I should head back to grab my car. The app at that link confirmed my car was going to be ready at the same time they told me earlier so I came back to pick it up. Once I arrived, I could tell the car hadn't been touched. They then explained they'd need the car for another 1.5-hrs. Completely ridiculous and a big downer for someone who had always been a loyal customer. I might change this rating someday but hoping this acts as a warning for others who attempt to walk-in to get their car serviced here. You can't rely on their estimated time nor can you rely on the technology they use to keep customers updated on when cars will be finished. Here's hoping they fix their workflow and fancy systems they use to "help" loyal customers.

    America's Tire

    America's Tire

    4.3
    (529 reviews)

    I came here this morning because there was a basil in my tire and I purchased my tires from them. I…read moreknew that they would be covered to repair. I was told that I did not need an appointment. I spoke with a person less than 5 mins walking in. He checked out my vehicle and told me that it would be taken care of within 45 mins. I had 3 ppl on front of me. I would suggest you go very early when they open at 8 am if you do not have an appt. They took care of my tire.

    I'm updating my previous 5-star review based on my most recent experience…read more I purchased four new tires for my truck, and what should have been a simple installation turned into eight trips back to the Concord store. During the original installation, two of my TPMS (tire pressure monitoring system) sensors were damaged. On my second visit, they replaced the sensors, but they still didn't report tire pressure. On my third visit, I was told everything was working and that I just needed to drive the truck until the sensors synchronized with the vehicle. After driving all weekend with no change, I returned for a fourth visit, where the sensors were reset, but I was told there was nothing more they could do. On my fifth visit, I explained that I was ready to take my truck to Toyota to have the issue fixed and wanted to know if they would cover the cost. Instead, they asked me to give them one more chance. I came back the next day for my sixth visit, and after calling their technical support line, the technician finally discovered the real problem--they had installed the wrong TPMS sensors. Because they were too busy to fix it that day, I had to return yet again. On my seventh visit, after waiting over an hour before my truck was even taken into the shop, the correct sensors were finally installed and everything worked as it should have from the beginning. When I got home, I realized one of my hubcaps was missing. Fortunately, they had it, but that meant an eighth trip back to the store. The biggest disappointment wasn't that mistakes were made--mistakes happen. It was that no one in management took ownership of the problem. By the third visit, the store manager should have stepped in to ensure the issue was resolved instead of having me make repeated trips. To make matters worse, I overheard the manager referring to me as "the guy who keeps complaining about his tire sensors." After eight trips to correct problems that began during their installation, I don't think my frustration was unreasonable. The one employee who deserves recognition is Rene. He took the time to investigate the issue instead of making another guess, and he ultimately discovered that the wrong sensors had been installed. Thank you, Rene, for doing what should have been done much earlier. Unfortunately, this experience erased the confidence I had from my previous visit. I can no longer recommend the Concord store and will be taking my business elsewhere. I am giving 2 stars because of Rene without his help this was a zero start experience.

    Prestige Autohaus - autorepair - Updated July 2026

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