Fantastic to deal with. Old school business. Still get to speak to somebody. Everybody is fantastic!read more

Terrible customer service don't recommend. Go to elsewhere for your carpet needs. Literally…read moreanywhere else

We were looking to replace the carpet in our bedroom. We stopped in on store that has annoying…read morecommercials on TV. We found something that we liked. We always like to get a more than one quote, so I found Carpet Milks Direct. I had seen them before while visiting other shops in the same plaza. I was never impressed by the outside. This time I said what could it hurt carpet cones from the same place. We are very happy with our choice. John was very helpful in making our selection. Delivery was fast and the installation guys were fantastic, courteous and conscientious

Tony and Steve were great to work with! Excellent service and the installation crew were hard…read moreworking, efficient and knowledgeable.The job they did was outstanding. Thank you all so much. Our shower is beautiful. We would highly recommend Carpet Mills Joe and Peg Sharp

I can't get in touch with them as the number listed in non working. I have floors that are…read moreunfinished!!!

Florida Carpet & Interiors staff are very friendly and knowledgeable. Their prices and service are…read moregreat! I recommend them highly to my clients, friends and families. Roselyn Gross Keller Williams Realty of the Palm Beaches 561-628-3976

I cannot begin to compliment this business enough, mostly because of the integrity of the owner,…read moreTom. He stood behind a floor that was verified by an independent National Flooring test to be defective when the manufacturer would not. This was at great financial loss to him since he did not bill us for anything when tearing up and replacing a sizable amount of wood flooring. If you think, well he should do that because the floor was defective, think again. Most companies would have some kind of charge back to you. Tom took care of moving all our furniture, adjusting things that needed to be adjusted to compensate for the new floor and his installer Alex did a beautiful job and was so neat and polite and quiet. It is rare in today's environment to find a business owner that truly knows the meaning of customer service. I don't write reviews very often, but a business is only as good as the owner, and this one is great. Thannk you Tom and staff.

We had a flood in our home and needed to replace ALL our floors and carpets. We searched many…read moreplaces and received a lot of estimates. We chose Wellington Floor Specialists for many reasons, but the two most important were quality and knowledge. We decided to change the entire look of our home from tile floors to wood floors. Cathy, Tom and their team were FANTASTIC.They were clean, neat, and delivered what they promised.They are competitively priced, but their team of workers have such high standards. We replaced all our floors and carpets with WELLINGTON FLOORS. Yes, you can shop around, but quality is what you get with Wellington Floor Specialists.

I have had a very disappointing experience with Jack Walsh. As other reviews mention, they are…read morequite rude and will overcharge you by a lot and then argue about it; in my case even continue to bully me after I decided to move on to another vendor. An initial estimate of European wide oak for $175,000 or approximately $34 psft broken out by material and labor became a $360,000+ number that they refused to give any (material and labor) break-down or explanation on when asked. Instead they just got rude. I told the head of the hardwood flooring division that we would go ahead and bid out the project to others since he was not willing to answer any of our questions. Of course we found other people nearby that were delightful to work with in comparison to Jack Walsh, and provided real customer service and pricing transparency. Jack Walsh then contacted the wood flooring manufacturer and demanded that we are not allowed to buy the wood floor we selected from anyone other than Jack Walsh, essentially limiting our customer choice and violating fair business practices and regulations. They now claim they have a regional monopoly on selling Mafi wood floors, which, according to many other distributors of this brand we have contacted is of course a lie from a place that continues to bully and harass us after they weren't able to rip us off without any competing bids.

Really bad experience, carpet came in damaged. Waited two more weeks for second arrival upon which…read moreI was informed The freighting had damaged the carpet. Third time they are want to charge to move a bed out of room because they did it first time & had to come back. But it wasn't my fault they had to come back , the screwed up order 2 times.! Had order been correct first time.. they would only have to moved bed once! Bad customer service. Avoid JW

Small showroom but good selection of carpets and flooring. The salesperson was very helpful in…read moredeciding which carpet to get for a high traffic area. We setup delivery and installation and were out of the showroom in 30 minutes. Installation was done correctly and quickly. The installer was friendly and cleaned up.

Bargain Bob's SUCKS! Particularly Pete!…read more We are preparing to sell our home and needed to replace the carpet in two rooms. We went chose a carpet then before we left, we selected something different. Pete came out and measured; the team came out and installed the carpet which we had to prepare for before the installation. When I went to check their work...They installed the wrong carpet. I contacted Pete and shared a picture of the sample he gave me vs what was installed. He called me and told me that the carpet they installed is better than what we chose so he's sure it looks great. I told him it didn't, but it's irrelevant since it's done. Not even an apology. I told him I would like to confirm I paid for the carpet I wanted (which was cheaper) and not the carpet he gave us. He said he'll call me Monday he doesn't have the information. Never got a call Monday. So I followed up and asked for my receipt. Which shows we were charged for the carpet they installed. To which he replied with a whole new story "WE did not have enough of the other carpet. There's only 20 feet on it. I thought we had discussed that because I didn't pick a cookie dough for you". I told him I was highly disappointed with this entire experience. We did not talk about switching the order back, I also requested a call back...which didn't happen. And now there is a fictitious story and all the while not even an apology. I closed with "we will not be using your company for ANYTHING in the future." His response "I'm sorry for the disappointment you were shown some samples sometimes the rolls aren't large enough...I'll make sure when the next experience that I make it up to you...I can't remember the exact line of communication because I deal with a lot of different sales, but I've been doing this for 21 years and usually do the same thing every time if I did and I apologize....That is really nice carpet." Lost a customer Bob, thank Pete. I'll do my best to share this around so others aren't impacted the way we were.

Folks, JB Lewis is as good as it gets. They have been my…read morecarpet people for over 20 years in the Palm Beach area, and they are reliable, trustworthy, and most importantly, HONEST. Richard and Candace are the new owners, as Mr. Lewis retired. They are as good as he was, and just as professional. I love them. More importantly however, is the showroom has a wide array from which to choose, with all price points. I am a designer: I know great product. They have it, and they are wonderful to visit. Love this place!!!!

Great carpet company. Candice in the office and Richard in the field, you can't find a better team…read more They were recommended to me by a friend and I am so glad I took her advice. From the minute you walk in the door you feel like their most important customer. They were very attentive, listening to my wish list and selecting carpet that would work well and fit my time line for installation. The installation was finished today and I am so happy with the results. Richard and his team were very neat and organized.