Let me start with I am not a fan of the dentist but this office has left me feeling quite the…read moreopposite. from the hygenist to all the staff - everyone was friendly and professional. This office was great to deal with as my initial visit was somewhat of an emergency and I was seen the same day and left the office with the appropriate care needed. Returned for follow up care and cleaning and was again impressed with the professionalism the staff exhibited. I would add that this office has some cutting edge high tech equipment.

This is our go to dental office for our whole family. They are always friendly and on time and in…read morenetwork with our insurance. I highly recommend Dr. Valiente and her staff.

My mom first took me here when I was 13, I believe. I got my implants here due to lack of adult…read moremolars when I was 18. I just got my wisdom tooth extraction today at age 24. I absolutely hate the idea of pain and discomfort so that is why I still come here nearly a decade later. I don't live in my hometown anymore and I've moved to all sorts of places in Florida. I have tried different dental practices. None have made me feel comfort the way this office does. I don't think their pricing is unreasonable. You are paying for professionals who are compassionate. It just irks me how people can complain about a small business when it's evident, at least to me, that they have amazing talent. I have and would still drive 3 hours to come back to them. Obviously that's not sustainable if I move too far away but I promise I wouldn't do it if I didn't think they were worth it. So, believe what you want but you will have to experience it for yourself.

From the first telephone contact, I felt that this office was going to give me the best…read moreprofessional results. Everyone with whom I came in contact, was extremely pleasant and proficient. S. Elgabalawy was the hygienist and the dentist was Hiba Alrubaye. I thought that they spent a lot of time with me and that they would spend even more if they felt the need. Everything they did was most comprehensive and seemingly detailed. I trust and highly recommend them to take care of most of any dental needs. If anything is beyond their scope of knowledge, they are first to admit that you contact another specialist for which they will provide recommendation. Your good health is their first concern.

We just had not so great experience with Dental Care of Southern Palm…read more My 22 y/o son Was brought in for a simple follow up to check wisdom teeth extraction and suddenly their doing X-rays, starting a cleaning and planning about an additional $1000 worth of work and he was only there for a follow up. He texted me for assist to help pay for the X-rays that weren't even supposed to have happened that day. So very shady. Taking advantage of a young man or still in college or anyone for that matter so terribly wrong.

Too many Dr changes in the first 2 years. The new Dr wants to charge for fixing previous Dr…read moremistakes? Previous Dr did crown and I have had problems ever since, new Dr wants to charge me again to fix that? My son started Invisalign and made down payment only for new Dr to want to start over and charge again? 3 partials, none right. I do not recommend new Dr.

Dr. Labelle has been my dentist for a few years now and I have been to the office several times…read more Front office, staff and back office staff are both highly skilled and very friendly. The office has all the latest equipment, more than I have seen in any other dentist office in one instance I had a molar that needs to be extracted. Dr. LaBelle did that without any need to send me to a specialist. In another instance I needed a cap which Dr. LaBelle also did with excellent results. They take my insurance and have made no effort to upsell me or send surprise bills. Hghly recommended.

They told me that they take my insurance UNTIL they sent me a SURPRISE bill!…read more Service was fast, and ok... Both me and my Husband had to go back a second time to get a filling REDONE, which they did do. Also, I feel misled... They told me what to pay, and THEN IN ADDITION they charged even more a few months later. Expensive ++

I was hesitant to try based on some reviews. I personally had such a good experience. They were…read moreright on time, friendly, and very professional. I had a tooth that has been hurting for over two years. Multiple dentist couldn't find anything wrong. Came here once and they found the issue and fixed it immediately. Would absolutely recommend and will definitely be going back.

I've been going to this office since they open their doors. I would say approximately 10 years…read more They called me at 10:05 AM and left a message reminding me of my appointment. They said they would cancel it if I didn't get back to them. I called back in less than two hours, left a message confirming my appointment. Left work early got to the office for my appointment and they said they canceled it.

The welcome, attention and care I received from Aberdeen Dentistry Family has been impeccable. I…read morewas referred by my orthodontist Dr. Petrover (I have invisaligns) and had already received a new tray. I came to Dr. Krawatsky with lots of concerns and apprehension. But Dr. K has been working with my orthodontist to assure the choices being made are the best for my needs. My cleaning was with Michelle who was efficient, gentle and so sweet and personable. She armed me with knowledge and the tools to help me have a successful next visit. (I have my homework cut out for me) Dr. K did my crown and two cavity fillings. (Boy I sound like a hot mess) Dr. K was so gentle, caring and her precision and attention to detail was amazing. I never felt pain or discomfort. When she herd, I had a concert to sing at, she skillfully changed up our original procedure so as to not have me drooling during my concert. (Thanks for that Doc.) And through all this Dr. K and her team NEVER made me feel unfixable. I need a lot of work and Wendy was instrumental in keeping me aware and organized with all the costs and coverages that needed to be addressed. I have always had anxieties going to the dentist and as a result I never went as often as I should have. I have never been more excited about where my smile is going. This is an awesome team and I invite you to check-out Aberdeen Dentistry. It would be a winning decision! Thank you for all you do! Valerie S.

I want to start off by saying I have never left a negative review for any establishment on social…read moremedia or any other platform but I feel obligated to warn people of this business and their unethical practices. They will recommend procedures and then tell you that your insurance doesn't cover those services (which is untrue) When I visited this office for the first time 4 months ago I was very unhappy with my experience. I was told that my insurance did not cover 2 services that were recommended by the hygienist and when I questioned it because I was pretty positive they were covered I was told by the front desk staff that "insurance never covers these procedures". I declined the recommended services because I had a gut feeling I was being told wrong information. When I got home I reviewed my insurance policy to confirm those services were covered 100% I called later that day and spoke to Josline (the office manager) I was told that she would look into it and get back to me. She called me back shortly after and apologized and said her staff has certain protocols which were not followed and she takes full responsibility and continued to apologize. I said it was my first time as patient there and I was very disappointed.Josline then said (on our phone call) please come back and you can get your 2 services and as an apology I will not bill the 2nd service (fluoride treatment ) to your insurance and it will be free of charge. I was hesitant to come back but Josline sent me a quick text message the next morning again apologizing and saying she's very sorry and please let her know when I'm ready to schedule to come back. I thought the apology was genuine and the kind gesture to comp the fluoride treatment so I decided I would give this office another chance. I explained that my schedule did not allow for an immediate appointment but next time I come in I will gladly take you up on your offer. Yesterday I was back for my 2nd appointment (a cleaning) and the hygienist recommended a fluoride treatment and then proceeded to tell me it wasn't covered under my insurance. After I pushed back (thinking to myself here we go again )it was looked into further and surprisingly it was then covered. When I checked out at the front desk and spoke to Josline about her saying she wouldn't bill it to my insurance ( I have an allowed amount each year for covered services and I didn't want it to go towards that) she had printed out a text message that she sent me the day after my last appointment 4 months ago as a follow up to her phone apology and because she didn't mention the free fluoride treatment in the follow up text she acted like she never said it and handed me the printed out text with her apology and just said it doesn't say it on the text so she wasn't going to honor it. I told her we spoke about it on the phone at length while she was asking me to come back and give them another chance but she was not interested in anything I had to say. I am disgusted by the behavior I received yesterday. We had a clear and concise conversation about how she planned to rectify the mistake via phone and because it wasnt on the short text message that she sent the day after our conversation she was not willing to honor it. Just to be clear you lost a new client and any potential referrals over $30 It is in no way for me about the small dollar amount but more about unethical billing and when I tried to give them a second chance they not only tried to bill me again for covered services but then doubled down on it by refusing to comp the service I was promised as they rudely handed me text messages which were about 1/4 of our communication about this matter. I don't know if you they were overwhelmed yesterday but the customer service I received was by far the worst I've received in all my years

I went in as a new patient for a check up. They took a lot of x-rays and I liked all the…read moretechnology. This was a thorough exam. Although I hate going to the dentist, they made me feel very comfortable. They have horrible cell phone service, which was upsetting so I missed a few important calls while I was waiting. I may be back to do some dental work so I will keep you posted, but so far everything was nice.

Update 2 - this office did now properly refer me out. Just unfortunate that initially they said…read morethey had no resources. They contacted a local dental school to get a list of resources... something they can more easily do then me the patient. I still do not recommend them for challenging cases. Update. premier dental group should call back when you are trying to follow up with the oral surgeon/sedation dentistry referral. Met with Dr Greene, he said come back to see the sedation dentist person. Yes! This person said that if I wanted sedation dentistry that I needed to do it in a hospital. Could he or Dr Greene help with this? NOPE! Based on the fact Dr Greene never returned my calls. No one said I must get my cleaning and exam in a hospital (limitations with opening). Only said needed to complete sedation dentistry in A hospital. Desperately wanting a cleaning and exam I called and requested an appt. They said when would you like to come in... I said what's your soonest. They said today 7pm. I took it. I just wanted a cleaning and exam. Cleaning went well... Raphael very kind and did the best he could... what everyone had been doing 20+ years. Dr Lupu comes in asks how can she help me. Said I was here for cleaning and exam. She said notes indicated this should be done in a hospital and made no effort to do ANYTHING. Whatever! Got my teeth partially cleaned and learned... this office has poor communication and more. Such is finding care in such w FL. HIGHLY DO NOT recommend. Unless you are in perfect health and need NO assistance.

Excellent doctor and staff; everyone I dealt with was extremely kind and helpful. The practice is…read morevery clean. They took me immediately for a root canal. I am going to switch my whole family here

I recently attended what was described to me as a "working interview" at this office…read more Unfortunately, the experience was very disappointing and unprofessional. I was told I could arrive at 9:00 AM when the office opened. Upon arrival at 9:15 AM, I was immediately told I was late, even though I had been instructed to come "starting at 9 AM." I was also questioned in an unprofessional manner about my attire, despite not being informed beforehand that scrubs were required for the working interview. At no point prior to the interview was compensation discussed, nor were the expectations, duration, or payment terms explained. I was asked to return home to change and come back, without any prior agreement regarding pay or work hours. Later, I was asked to attend another location on a different day for several hours, again without previously discussing compensation details. As a dental assistant with three years of experience, I believe working interviews should be clearly communicated, respectful, and transparent regarding expectations and pay. Professionalism and respect for candidates' time are essential. Unfortunately, my experience did not reflect those standards.