We highly recommend Ridgeway Mechanical Plumbing. Allen was our hero and fixed a major block this…read moreThanksgiving morning. He was so kind, professional and truly saved the day.

Please see text conversation. All I asked Chris was if he could pick up the water heater from Home…read moreDepot which he never answers then goes on to quote me prices. I spoke w the lady this morning who again quoted me $475 to install the water heater. I politely declined he services then he goes to say that he checked with you and you never said that ...calling me a liar. Unbelievable! I have worked with this company before and had the pleasure of working with Israel P who I initially requested but he was out on vacation. The lady was apologetic when I called back but unfortunately the damage was done. No one wants to be implied a liar when I am spending $1ks or have spent $1ks with the company. Went with another company who charged $500 to install the water heater and picked it up from Home Depot as well.

It's hard to find a high-quality, fair priced company to come fix stuff at your house. So when you…read morefind one, it's important to support them. I have found one in The Civilized Plumber. There are three plumbers at the company: Dale, Doug, and Art. They have different personalities for sure; I can see how some reviewers may prefer someone more affable or another who just gets down to business. I am happy to have all three. And the office manager Nina is impossibly helpful and friendly. Each time they come to my house, I feel like I'm going to be taken care of. They are much less expensive than the big guys and I they've never tried to sell me something I don't need. They also have taken the time to educate me a little on the way my plumbing works. I feel lucky to have found someone I can trust.

I contacted the civilized plumber for an estimate of work on a p-trap. The service would require…read morecutting the ceiling open which would in turn need a drywall install. When I reached out to schedule the service it went smoothly; however, when I asked about the information of the drywall installer this is when things took a turn. I was not responded to and had to follow-up multiple times. I then wrote the team to note it was frustrating to have to follow-up so much on a crucial part of the work. For some reason using the word "frustrating" apparently was not seen as polite and I was labeled rude. I tried to explain my view point but was prompted to cancel my appointment. I really wouldn't recommend using this business because it's quite unprofessional the response I received, and I also find it alarming that a customer can't voice a viewpoint. I think businesses should be open to feedback and work with clients to reach a solution or at least acknowledge the viewpoint especially if it is factual. My main concern with this business is I can't imagine needing to solution with them if something goes wrong on the job site. The team feels inflexible, insensitive, and unprofessional. There are a million and one service agents in Atlanta, I'd keep searching and not utilize this team. Customers deserve to have a professional communication dialogue.

Ayres replaced my sewer and water lines years ago. When I have a plumbing issue they are my go to…read more Excellent

Had water heater installed. They brought a quality heater, installed it quickly, and were…read morethoughtful in not damaging walls while going down stairs.

Requested a work order, never received. Agreed on price for repairs and attempted to raise it $400…read morefor no additional repair or parts. Waited a week to ask for payment. Then increased price with no reason. Argued with me and 2 toilets still are not working properly. Very dissatisfied.

After reaching out to about 4 or 5 plumbers who obviously have too much work to call me back it…read morewasn't until I called Standridge that things turned around for me. We had 3 toilets, 2 tubs, and a water heater replacement. He responded on a weekend and booked the appointment next day. He arrived during the window and even called ahead. He completed the work that afternoon. I wanted them to make some money so I agreed to their original quote which I believe to be fair for both parties. I highly recommend the Standridge team! - happy customer

I'm 85 years old and I've dealt with more than a few plumbers and plumbing companies in my life and…read moreI've never like one better than John Hazzard at Estes Plumbing. I like him and Estes because: 1. He's done excellent work on two separate jobs for me. 2. The company sent him right away. 3. Both jobs were done at a very reasonable price and you're shown the price for a job in a book before the work starts so you don't have wonder if the plumber's on commission or influenced by the value of your house. You'll like John. He's a slow-talking, quick-witted perfectionist with a sense of humor who loves the job he's been doing for 26 years and the company he's worked for 13 years, which also speaks well of Estes. So when John does the job for you as splendidly as the two he's done for me, take the time to write a few words about him on a review on Podium or the Estes website. It counts these days. His pride won't let him do it so I'm asking for him. Do it for John and the many people with plumbing problems it will help. Jeff F.

Stacey gave me an ETA and was on time. He diagnosed the water line installation for my new…read moredishwasher and completed it in a timely manner. His pricing was fair as well. I will use him again.

I had a very complex plumbing repair that needed to be done and it required some "out of the box"…read morethinking on Jason's part. We ran into many challenges along the way but came up with a solution that fixed the problem while minimizing the amount of disruption to our home. Jason & Jeffery were here on and off for three days until the job was completed at a price I could live with. I would not hesitate to recommend Omni Plumbing to anyone.

After a weekend away, I returned home on Sunday night to find my downstairs powder room toilet was…read moreleaking and had flooded my downstairs. I turned off the water to the toilet and called Omni (found them via a Yelp search). I'm 100% pleased with their service. They showed up right away and fixed the problem by replacing a supply line and valve. I told them that my insurance company wanted photos so they took photos at every step of the way and texted them directly to me. They also showed me all of the parts they replaced and explained the exact problem, so I could show them to my insurance adjuster. Jason and Brent were fantastic; professional, friendly, fast, and helpful. I will be keeping their contact information for future plumbing work.

Super experience with Zurn. They just replaced the plumbing works on two toilets, fixed a cold…read morewater bathroom sink handle that was non functional and cleared out a rather frightening clog from that same sink. Everything they needed on the truck. Randy and Alex were super pleasant, professional and courteous. Everything done in a timely manner all while handling a curious cat and yapping dog with ease and good humor. This was a same day visit. They were here within an hour and phoned ahead. Could not be more pleased.

ZERO STARS! If I could give zero stars I would. The most serious offense is that they installed a…read morewater heater improperly and we had a very serious gas leak. Kids slept over the garage inhaling gas for over a month. It didn't start well, they came out to service my water heater and after the service they couldn't get it back on. A week waiting for parts with no hot water. The expensive parts did nothing and we ended up having to purchase a new tankless water heater (our old one was only 5 years old) for THOUSANDS OF DOLLARS. The installation was clearly flawed, I called them and they acted like I was crazy and insisted there was no leak, I have the gas bill to prove it. Ended up having to call fire department a month later. I would think twice about using this company. If you read the reviews they have a horrible track record with water heater installation, do yourself a favor and go with another company, because even my attempt to talk to the owners went nowhere. Use them to unclog your toilet if you have to, nothing else.

I discovered I had an underground water line leak when I noticed my meter was still running with…read moreall the water shut off inside the house. My usage had spiked from about 9,000 gallons a month to 27,000 gallons. There was a pool of water in my front yard and I even had ducks showing up, which should tell you how bad it was. I reached out to a few plumbers in the area and Arrowhead was one of the first to respond. Derrick, the owner and a Master Plumber, came out to assess the situation. He was upfront about all the options, from a patch repair to a full line replacement, and explained the pros and cons of each without pressuring me into anything. He always took my opinion into consideration. The estimate was fair and clearly written. He sent the invoice via both text and email, and offered multiple ways to pay. The crew showed up on time Wednesday morning. They finished at a reasonable time, which seemed quick to me for a full water line replacement from the meter to the house. The workers were all really nice and professional. Before he left, Derrick was very thorough. When the job was finished I was excited and ready to use the water again. I tested everything and it was working as expected. It would have been easy for Arrowhead to just pack up and leave at that point, but Derrick took the time to make sure I was well equipped to check pressure and plumbing in my home. He actually found that I had toilets that needed to be rebuilt and were still running water. I had no idea they were leaking or even how to check for that. He made sure I was a more informed homeowner before leaving. I highly recommend Arrowhead Plumbing. Top notch company with amazing customer service. Derrick is knowledgeable, honest, and genuinely cares about taking care of your home. I expect to use him for any future plumbing needs. If you're in Gwinnett County, call Arrowhead.

Derrick Sr and Jr are both very professional and addressed issues quickly. We've had multiple…read moreprojects completed by them. Installing venting system through the attic for basement bath, replacing hot water heater, addressing both of our daughters plumbing leaks in their homes.