Well- I have mixed reactions to this company. They definitely did a good job . First and foremost this is what you need to know about this company. My problem with this company is definitely the communication. I had a team of very hard workers. They arrived early and some arrived on time. Still a good thing. I was unable to talk to these hard workers since they did not speak English. I had to contact the production manager who was NOT on site and then somehow he contacted the 5 workers. One of the workers swept the garbage into an open hole on my roof- he thought he was sweeping garbage into my attic and in fact was broomimg all debris directly on the roof of my car. Putting garbage in my attic is NOT acceptable at all and pushing it onto my car was even more unacceptable. I lost my cool. I sent photos and video and angry messages to the owner, salesperson and office and expected a response. I did get a response and within a couple of days they had a car detailer come out and remove the wood, dust and rock debris off my car without further harm or damage. " They thought they were sweeping it into the attic!' Was their response and I directly told them that putting garbage into my attic was no more acceptable than sweeping it on top of my car. I was very very upset but within three days they did clean my car without scratching the paint. They had an open top garbage truck parked flush with the roofline and literally 3 feet from the hole the guy was sweeping the garbage into. This was lazy and seriously cheesed me off. I'm happy now that they fixed it. The other things I did not like is the crew went over my roof to drop into my backyard to clean up. They didn't speak English so they never tried to tell me they needed access to my backyard. My K9 told me they were back there. I have signs up for no trespassing because I don't know if my 120 pound K9 would attack or not. ( my other dog would have definitely bitten strangers in my yard) I am thankful that my dog barked at me then took me to the back door to look outside. This dog has amazing instincts. She knew to let me know instead of biting the men. I would have preferred to have been told to open the back gate instead of the men taking the chance on getting bitten. Safety is my number one concern . The dog and the car were two serious infractions in my opinion. These would cause me to not hire them again unless I was guaranteed good communication. I'm hoping the roof has been installed ok because I am not able to get up there myself. The project manager has not come back to look at the roof installation- this is very concerning as well to me. I had put in the agreement that the roofers would replace all the trim that had dry rot but they did not even try to replace the trim that is next to the roof. This bothers me as well. I was going to pay $180 .00 per board and then pay extra for the hours it took to replace the trim. The job has been over for 8 days and I have not heard back from the office to see if they are going to finish the contract agreement and replace the trim. The communication really wasn't to my liking . I'm happy the job is over and my roof is supposed to last with 130 MPH winds and hopefully last 25-30 years. Of course I won't know until I can actually talk to see about the finished product. The team of guys were self sufficient. They plugged in a microwave into my front electrical plug in and had coolers for their lunches. I was extremely concerned about the guys getting overheated on the roof. I made several attempts to communicate my fears of the guys getting heat stroke or heat exhaustion and the project manager told me these guys could stop at any time they needed and I wasn't to worry about that. He told me his guys were 'professional!' I just worry about safety whether it's getting bitten by a very strong K9 or the heat since it was triple digits and zero shade on the roof. I can't say that I would recommend this company again because I still haven't heard from them to ask my questions. The roof seems to be ok but again I'm unable to get up there and look at the finished product. read more

Thank you to prestige roofing you guys are amazing. Very professional, on time and reliable. I had five different companies come out to give me my roof estimation and Jack came out. He was honest and had a map of my roof to show me where is leaking. Got my quote in a couple of days. Everyone show up early and on time every day. We got it done in just a few days and the price is better than all the other four companies thank you so much our house is so much cooler now absolutely recommend Prestige roofing. Rose S. read more

Offered me a free inspection due to their mistake and then went back on their word. Garrett the inspector guy was great. Office. Terribly managed. I called for an inspection and first girl told me there was no charge and booked the wrong appointment. Sent Garrett to inspect, and told me after that there is a $300 charge. They told me due to their mistake they will not charge me for the next inspection. I had to cancel that appointment because it is a medical building and tenants would not like the inspection come inside the building at certain days/times. I told them I had to call back with a new time since I had to get the new date confirmed with the tenants. I called to reschedule and they said they will no longer give me the free inspection because I canceled. The supervisor who offered the free inspection won't even speak with me and had another person in the office speak for her and tell me it is now $300. Now I have to find someone else right before my deadline. Very unprofessional. read more

Phone call: Me: do you sell individual roof tiles? P: yes Me: do you have a standard desert Orange (ish) 90 degree edge tile for home types and colors built in the 80s? P: yes we do, we have them all, come on down. Me: be their in and hour. .............. Arrived in an hour Me: good morning, we spoke On the phone (brought broken tile example) I need 10 of these. P: we don't have those Me: thanks for the customer service of not carrying what you say you have. CUSTOMER SERVICE ON PHONE- 4 HONESTY OF PRODUCTS ON THE PHONE - 5 ACTUAL PRODUCTS and customer service - 1 This place is a dump. Stood in the lobby for ten minutes waiting to be helped while the service rep felt up and hugged his (all male) staff for 5 minutes (sausage fest). Avoid this "PRESTIGIOUS" roofing company. read more

Prestige Roofing - Did not speak with Brett I believe. Some other person but his is a pic of the BC I took. - Roofing Near Me - North Las Vegas, Nevada

We recently had our roof completely re-done and so glad that we used Prestige Roofing. We started calling the roofers in June and we had a total of 5 estimates; some were obvious rip-offs. With those 5 companies we called, one of them didn't even do a physical inspection. They used google map satellite pictures (is it some kind of a joke or what?). One of them said they were extremely busy and couldn't do it till October (Right!). Guess they don't like to re-roof in the summer heat in July, August and September (hahaha!) Prestige sent someone out and climbed the roof in the middle of July to inspect the roof. Then a report was sent via email with all the details laid out. I asked them if they would match other company's estimate which was about $1,400 cheaper. They read the other report and pointed out that the other company would only install one layer instead of two layers of felt; they would also re-use the existing flashing metals instead of giving me the new ones. And that's why Prestige can give me a 10-year warranty vice the other guy's warranty is only 5 years. Make a long story short. Prestige gave us the best and the fairest estimate. Their workers are very courteous and professional, they cleaned up daily before they retired for the day; their foreman came by virtually daily to monitor the progress. On the day the project was done, the foreman came to do a walk-thru inspection. One thing you don't want and don't need is a company send a gang of workers over and rush everything in 3-days. Prestige sent the same two workers daily; Juan is the senior guy. He has been re-roofing for the last 15 years with the same company. I'm glad we got him working for this project as he was very precise and accurate. With this new roof, we know we have one less thing to worry about in the next 20 or 30 years. We've already received compliments from our neighbors on the nice roof we have now. One of my neighbors said he might go with Prestige next year when he is ready to re-roof. If you want to re-roof, my advice is to seeks several estimates. You can almost gauge which company is fair and professional by the initial contact and face-to-face meeting during the roof inspection. Although Prestige only gave me a very small courtesy discount for being a veteran, but their work and professionalism mean more than anything else. Keep up the good work. Kudos! read more

I was hoping to add to the 5-stars rating of this company because I had work done by them 4 1/2 years ago and was very satisfied with the service and price. They replaced 10 tiles on my house back then and, coincidentally, I now need 10 tiles to replace broken and missing ones. The cost to replace 10 tiles was $426.00 4 1/2 years ago. I was told by Benjamin, the guy that Prestige sent out last week to inspect the roof, that I need to replace 10 tiles. Earlier today, I received an estimate from Prestige of $1,306 for the work. I called them for an explanation of why it costs almost three times as much to do the exact same thing that they did 4 1/2 years ago. I wanted a breakdown of parts and labor. They sent back an email that included the breakdown of charges for the work done in 2016 and the estimate for the work I need done now. "In 2016, Labor: 4 hrs. @ $85/hr., 1-man crew, 10 tiles @ $8.48 per tile." The breakdown for the estimate they gave me today included: "Labor: 8 hrs. @ $125/hr., 2-man crew, 10 tiles @ $16.93 per tile!" They have to be kidding. This doesn't even make sense. read more

Happy with the company and their services. We got multiple quotes from at least 5 companies before calling Prestige - not necessarily the cheapest but most accurate with regard to what needed to be repaired. Person providing quote saw more things than the other companies. This is the only company that provided a one year guarantee on their work. We prefer our home to be in top shape and quality is more important than a shoddy repair job. Glad we didn't give up in getting quotes. Would hire the again. read more

Asked for a quote. Came by the house for measurements and waited over 5 days with still no quote. I called them and they told me next day, Still no quote. I will not use this company. If it takes this long for a quote for gutters, why use them. read more

Had a house that suffered a terrible fire and I needed to have a tarp installed to keep the monsoon rain out of the residence. I called Alex and she had Jack meet me at the home to check out what was needed. I received a great quote from Jack and hired them to do the work. If you need any sort of roofing work done call them. Great team read more

Good solid work at the end. It takes them time to produce a quote because the estimator is on the road all day and writes his quote when he gets to it. Something got to change on that side of things. Get a quote coordinator if you are that busy. It takes away from the experience and cost the company business. I almost went with a different company because of this, but it was the most accurate quote I received. Not necessarily the cheapest but I was ok with that. Also lack of clarity on when the job would be done, or completed when it got started. Even to pay the bill I had to call to request it. Communication overall needs to greatly improve. But again, work itself got done to my satisfaction. read more

Prestige Roofing just finished my roof yesterday. My satisfaction started with the estimate. I had 5 companies come by and 4 of them told me I was missing a tile by my skylight. Benjamin from prestige told me a tile had slipped and he glued it back in place. The price was also good so I went with them. Benjamin and Benjamin Jr. Did all the work on my roof. They did excellent work. They worked on the roof for a week and we're always on time and professional. The work looks great and they left the work area spotless. I highly recommend this company . read more

Had someone out to check my roof and inside my attic for some leaks after we got a bunch of rain in January. It took weeks to get someone out for the initial estimate which was understandable based on the weather we were having. I figured a lot of people had issues with leaks. The actual appointment was fine. The estimator located the two minor areas that needed to be repaired and advised my husband we would receive an email estimate. I called the following Monday to inquire about the estimate and was told ours was almost done. I waited until that Friday before I followed up again. This time, no one answered the phone and I left a clear voicemail with my name, address and phone number. It is almost two weeks since our initial appointment and I still have not heard back from anybody either by phone or email. Evidently our job was too small for this company. Will be contacting a different company instead. read more

We hired Prestige roofing for job to replace our home's roof.. They burned our home down. Total loss.. Workers admitted to accidently starting fire. Company never admitted to it. Their Insurance Company dragged out settlement with our home Insurance Co. for almost 3 years... I have nothing good to say about Prestige Roofing.. Beware... read more