I can't say enough about this company! Their customer service is top-notch!…read moreTheir staff that comes out to do the work is very professional and timely! I have used them multiple times for many projects and have been happy every time

Used Floor Coverings International in Redmond for a large job in March that included:…read moreExtending hardware floor up stairs and in hallways Refinishing existing floors Installing carpet Installing painted wainscoting and upgrading the baseboards DO NOT USE THIS COMPANY Here is the list of the good, the bad and the ugly, The good: The carpet installers were good and did a nice job. It would have been even better if the company had suggested ordering a larger piece of carpet along with the foam pad so I could understand the experience I was ordering. The installers did a nice job with the installation of the handrail on the stairs; they came up with an innovative approach to the handrail that takes a jaunt along the wall. The stairs in general look nice MaryAnn who was the project manager was generally good to work with-she helped us with the stain on the hardwood floors The bad: The installers decided to install the wainscoting before they sanded and refinished the flooring, which then caused the installers to use a smaller sander next to the wainscoting which left striations in the flooring, and, left stains on the wainscoting. The installers seemed as though they thought they were finished and the team sort of complained about me complaining about the lack of attention to detail and quality. The owner the company seemed to have a lot of personal emergencies that arose during the job and was not there for the three+ week job. The foreman was barely onsite and didn't give his team the feedback they needed to do the job properly We provided a list of work we wanted done and materials we wanted on the transition points, and floor squeaks we wanted fixed, but that information was never transmitted to the installers. So, the job was not exactly what I wanted when it was completed despite the very high price. The installers were supposed to work from 7:00 a.m. to 7:00 p.m. but never worked those hours; most often they worked from 10 or 11 until late at night. It would have been better if we had laid out the wainscoting together in advance of the installation as I was promised the foreman would do, but that never happened so we made decisions in real time which was not optimal The owner talked me out of the 5.5 inch baseboard that I wanted which was my bad. I went with 4.5 inch baseboard which is too short. MaryAnn seemed to lose track of how much we had already paid and was going to overbill us by almost $10k until I reminded her that we had already paid $10k before the team started the job. The ugly: We rented pods for our belongings and gave the keys to the foreman on the first day they were onsite; the team was going to see if they could fit more belongings in the pod. Somehow, the pods were never relocked at that time. Around the 7th day I noticed the pods were unlocked. When I inquired as to why the pods were not locked the team couldn't come up with an answer as to what happened. We then purchased a second set of locks and locked the pods. Fast forward to today and we are continuing to realize the thousands of dollars of belongings that can't be easily replaced, and the sentimental items that can't ever be replaced, are missing. We are angry and heartbroken that the installers either contributed directly to the loss of our belongings, or indirectly by their carelessness of not locking the pods. When you read the reviews note that the two positive reviews are from employees. If I had to do it over again, and I wish I could, I would not have hired this company. In response to the response from Floor Covering International: If it were true that the lead talked to his team every day and/or was onsite everyday that would be an even worse performance. If he was that in touch with his team why would they have installed the wainscot before sanding and staining the floors? It doesnt make much sense particularly since they didn't protect the wainscot when they sanded and stained the floors. You didn't address that the installers never showed up on time; they showed up 3-4 hours late every day. You didn't address that the transition points are not what I asked for, particularly upstairs as they lead into the bonus room; I asked for carpet at the transition, you didn't address that the squeaks were not fixed, even though you took notes as such during the walkthrough of the house, and the lead never showed up to work out what the design of the wainscot would be before they started the job. I disagree that I asked for lots of changes. But I do find it sad that the team was going to leave the rotting wood in the bathroom and that I had to pay $1000 extra to have that issue fixed; they were going to install new hardwood directly over the rotting wood. If the team had done such a great job than when the owner finally arrived there would have been little to do; instead the team spent two days bringing the work up to standard (based on what could be fixed). I could file a police report for sure,

We have a large area of hardwood flooring to refinish, I contacted 4 contractors and decided to…read morehire Northwest Flooring to do the work. They are family-run business (Serhii, his brother and family members do all the work), Serhii is a great communicator and he responded to my detailed questions in writing very clearly while some other contractors don't care to spend that time/effort. Their pricing is also pretty fair. During the project they worked hard and kept the schedule as promised. During the process some unanticipated issues came up and they showed flexibility and willingness to change the scope of the project and schedule accordingly. They are detail oriented. After we had them reinstall all baseboards there was one place we were not quite happy, they came back and fixed it. The end result was beautiful and it had been a great experience working with Serhii and his family crew! Northwest Flooring is definitely at the top of my list for any of our future hardwood flooring needs!

We got a quote that could not be beat by other small businesses or large companies. The project…read morefinished ahead of schedule (yeah, which never happened with others) and the finished floor was amazing looking. We decided to go with this company because of a friend's recommendation and she said "they know their stuff" and she's absolutely right. Highly recommend.

I contacted George about refinishing our floors and redoing a portion of the dining room floor. He…read morewas able to come out the same day to give me a quote and from the first visit was a pleasure to work with. George gave a number of different suggestions based on our floors, layout, family (we've got young children), and budget and we were able to figure out something that met all our needs. To be honest, I didn't bother calling anyone else after getting his quote because it was clear that George is honest, deeply knowledgeable about his craft, and cares about the work he does. He and his crew were able to work in our project to meet everyone's schedules and they did beautiful, careful work. Beforehand we did a walkthrough to confirm what they would be doing. (At this point we decided to also refloor the tiny laundry room. It didn't cost much and totally worth it!) Throughout the project George kept me updated via text and photos and was super quick to reply to my questions. Our floors look fantastic and I 100% recommend George and EC Hardwood flooring.

George and his crew from Eastern Europe really know how to install and finish both hardwood and LVP…read moreflooring. They did a FABULOUS job on multiple rooms and areas for me. Their pricing was very competitive; I had obtained 4 bids for this job. George is very accessible by phone or text, and is in close contact with his clients. I am very glad I chose E C Hardwood Flooring, and I highly recommend them to you for quality workmanship, completed in a timely manner, with great clean up too!

They went ahead and got the patch fixed (plus other stuff that actually happened after the project…read morewas already done), nice work, thanks for the quick reply!

E&A Pro Flooring came to our rescue when our general contractor ghosted us, leaving our home…read moreremodel in disarray. I initially contacted them to look at tile for our project, when David and Enzo arrived I was very pleased to discover they did much more than that. They provided a bid to do almost everything to get our house livable, and while we didn't choose them for every line item, we were happy to hire them to do almost everything. David and his team were nothing short of amazing. In just 6 weeks, they transformed our house from an empty shell with painted drywall into a livable home. Their craftsmanship was outstanding - they replaced the subfloor, walked us through acclimating our hardwood floors, installed both LVP and hardwood throughout, helped organize the design and installation of steel railings, and even frameless glass shower doors. Despite my eagerness to speed up the process, they maintained their high-quality standards. They also installed trim and doors throughout, ensuring everything was complete just in time for us to move in before our rental lease expired. Without David and his crew, we would have moved into an incomplete and unsafe home for our 4.5-year-old. We're extremely grateful to have found E&A through Yelp, and I can't recommend them highly enough. They went above and beyond, and this 5-star review is well-deserved

European Restoration completed a shower remodel that turned out perfectly, exactly how we wanted…read moreit. The installer was polite and made adjustments where needed, in a timely manner. They finished on time and within budget. They were also attentive and careful near our brand new rugs and hardwood flooring. If given the opportunity, we will hire them again.

My house had water damage which caused damage of my flooring and kitchen cabinets. Among few…read morerestoration companies, I decided to go with European Restoration. Slav seems to be a great guy to work with for this project. My house currently has tenants living there. Slav is very flexible to work with my tenants schedule and mine. So far the experience is good. We just signed the contract; and are looking forward to the good work from European Restoration. Will update here along the project.

They were really nice to us and helped us find the best matching tiles to our bathroom. We could…read moretake home samples and they seemed to be in close coordination with our installer the whole way.

My wife and I went in to look at tile. The staff was extremely unhelpful and acted like they were…read moredoing us a favor. The associate actually made a face when asked to help us. After this experience we went to Floor and Decor in Woodinville and saw what a helpful and friendly staff is like. Stay away from CFM Redmond, there are many other places you can get better service.

Drew was the first to respond, and reached out immediately over call. Quickly got us into the…read moreschedule, and helped us with a smaller remodel.

Such a great experience from start to finish. We remodeled our kitchen during COVID and every step…read moreof the way the crew was wearing proper PPE. The company is tech savvy and are happy to correspond electronically, they even have an app for sharing project progress and pictures. Not only were they professional when it came to COVID regulations, they also left the worksite constantly clean. Like actually clean. Basically as they were demoing, I could hear the vacuum running almost simultaneously. They laid out special cardboard to protect the floors and also were mindful of the cabinets that were previously painted. Finally they were really great about letting us know immediately if any changes to the plan needed to happen. 10/10 would go with them for any kitchen or bath remodel moving forward. Loved their work and them as a company. Work they did: lower center island to one height, moving the outlets on the island, new sink and fixture, new countertops and backsplash.

Gina, Sandra, and the team at Fantastic Floors were amazing to work with. They never oversold and…read moreinstead thoughtfully guided me to the flooring of my dreams. The transformation completely elevated my home x 1000. Yuriy did an outstanding job with the installation. He was friendly, professional, and incredibly helpful in navigating the unexpected issues that popped up along the way. I would wholeheartedly recommend this dream team to anyone looking to level up their home with new flooring.

Purchased laminant flooring from Sandra who also lined up a crew, (Yuri) that did top notch work on…read morethe install. Contractor friend who was gonna do the install, (strict HOA regs kept him from qualifying) was really impressed by the prep and attention to detail. Couldn't be happier with the whole experience.

We had JP Tile out to redo the tile on three walls surrounding a shower in our home. We were…read moreextremely happy with the work they did - Joao Paulo had a great eye for detail, was very helpful in explaining the options to us as we were planning our project, and made the whole thing easy. They showed up on time, worked really efficiently, and left our place super clean - and most importantly, we think the walls look fantastic. (Ignore the ugly gold trim in the photo - our new faucet handle didn't arrive on time, that is on us) Communication was great and very easy (mostly via text with JP's partner Gleisiane, who was also out helping on most days). The cost was also extremely fair. My wife and I are really happy, and will definitely use JP on future projects. For what it's worth, we thought the two of them were just very kind people - a nice plus when you have people in your house for multiple days on end.

JP did an incredible job he remodeled 3 out of 4 bathrooms, replaced our fireplace tiles,…read morehung/wired my TV & speakers, added new pendants and chandeliers, replaced lights over my bathroom mirrors. He took his time and was careful & thorough. He did an incredible job and everything looks great! It's been almost a year and I haven't had any issues with his work. I fully trust him and would 100% recommend him to anyone doing remodeling work.

I highly recommend European Hardwood Flooring. In our initial reach out, we engaged with Daniel who…read moreprovided an estimate on resurfacing 450 square feet hardwood floor. He was professional, prompt & communicative. Pricing was very reasonable, so we decided to move forward. It was 5 day job performed by Jose and his assistant. Jose was highly skilled, experienced & knowledgable with the flooring. It felt as though they treated this project as their own home. They were timely, communicative & very thorough with each step of the process. It's very rare a company would go above and beyond, which European Hardwood Flooring did. For example, we originally had a small piece of a baseboard missing prior to the project starting. Since we had extra baseboards, Jose asked and helped us fill in the gap as he was putting them back on (was not originally in scope). It just shows they care & have pride in their work. The hardwood looks so much better now, and we are so glad we went with European Hardwood Flooring for this project. I would highly recommend this company for hardwood flooring needs.

Replaced our carpets with hardwood floors. Called them for two different jobs. Excellent work…read more Accommodating as I asked them to screen the rooms to catch dust. Helped with making furniture hardwood friendly. Gave a precise timeline when the floor can be used. Seamless transition. Highly recommend them