Very friendly service. Very knowledgeable and not pushy. The facility was very clean and well…read moremaintained.

I'm sharing my experience so others can make a fully informed decision before committing…read morefinancially. I purchased a Thermage package and financed it through Health Care Finance Direct (HFD.) During my first treatment, the provider began at lower energy levels and gradually increased the joules, explaining that higher settings are necessary to achieve therapeutic results. As the energy increased, the pain became extremely intense. I could not tolerate the recommended joule levels required for optimal results. Because of the discomfort, the settings had to be reduced to a lower level. I later learned that lowering the joules meant the treatment would likely not reach therapeutic effectiveness. I did not immediately complain. I understood that Thermage results take time, and I waited approximately 3.5 months -- the timeframe I was told results would begin to appear. After waiting the full period, I saw no visible improvement. At that point, I reached out to express my concerns. I was told that the treatment can feel "spicy" and that pushing through higher energy levels is often necessary for best results. I did not appreciate that I was told by a representative to just push through the pain. However, the pain at those levels was not something I could physically tolerate, but after the treatment was done they ran away with my money. To make matters worst, if you get any loan through LaserAway, the financial bank will side with LaserAway as they state they have not authority to overturn their decision. Even after I there were no results and the pain was intolerable. High way robbery. I ultimately decided not to proceed with additional treatments because I could not endure the energy levels required to achieve meaningful results. LaserAway cancelled the remaining unused services and issued a partial refund, but I was still held responsible for the cost of the initial treatment -- even though it could not be performed at therapeutic levels due to pain tolerance and resulted in no visible improvement after the full waiting period. My concern is not simply that "results may vary." My concern is that patients should clearly understand before purchasing that optimal results may require tolerating significant discomfort at higher energy levels, and that if you cannot tolerate those levels, you may still be financially responsible even if no results occur. If you don't have a high threshold for pain, I strongly recommend asking very direct questions about: * Expected pain intensity * Required joule levels for results * What happens if you cannot tolerate those levels * Financial obligations if results are not achieved Make sure you are fully comfortable with both the physical and financial commitment before proceeding. I would post photos but you'd be looking at the same leg...

Liz from guest relations is so cool! She gives off and very warm and comfortable vibe to the…read morecenter. She is very informative and helpful. She is so sweet and yet very professional.

I love my specialist, Princess. She asks if the wax temperature is okay with me. She is friendly…read moreand professional. I would recommend people see her for their waxing needs. She asked if I needed any more product which I'm good with what I already have at home. I rescheduled my appointment a couple of times since work has been hectic. I'm glad the receptionists always try to give me the available times for Princess.

I came in today, 6/4/26 at 3pm, and I always go here to get my eyebrows done and they always did it…read morewell. I never had a designated person that does my eyebrows because they always did it well. Today, someone else did my brows and I don't recall them ever doing mine but I had high expectations since everyone who work(ed) here were good. But this lady messed up my eyebrows. As you can see, one is thinner and one is thicker. I came in for a clean up and it doesn't even look like they cleaned it up. She also didn't ask me if I wanted aloe vera, she just put some without asking. I've been going to this place since 2021 and every time someone did my brows they asked if I would like some and I said yes every time. Not only that, after she put aloe vera, she continued to do my eyebrows.

I have given this so many chances but this was my last straw. The technician did not do a clean and…read morethorough job cleaning my brows but she was extremely aggressive and reckless treading my eyelids to where I lost patches of skin. I was bleeding and had to stop mid session due to being in so much pain. The photo is two days after the appointment so you can see scabs healing over the open wounds. They do not care about their craft and they definitely do not care about their customers. BE AWARE!

I get facials by Jillian regularly and absolutely love my appointments with her! I've decided to…read morefinally take care of my skin and invest in it. Jillian is super knowledgable and I trust her completely! Definitely recommend!

Jillian is a real professional, she asked the right questions prior to getting started and took…read morespecial care in the process of applying lashes. I've been to a few salons in this area and this salon is a perfect marriage of top quality professionals and affordable products. 10/10 will recommend Jillian and the salon to friends, I am considering coming here for hair care services as well.

I recently had an incredible experience with Mia at LashMe, and I couldn't be more thrilled! I…read morearrived for my appointment just 5 minutes early, and to my delight, Mia was already there waiting for me. She promptly checked me in and guided me to the facial room, where her warm and welcoming demeanor instantly put me at ease. Throughout the entire process, Mia was professional and informative, explaining each step of the facial and the reasons behind her techniques. It was clear that she genuinely cares about her clients and their comfort. She took her time, ensuring that I was comfortable every step of the way, which made a significant difference in the overall experience. I have had facials at other places before, but this was the first time I felt truly satisfied with the results. Mia's expertise and attention to detail really set her apart. I can't recommend LashMe and Mia highly enough! If you're looking for a top-notch facial experience, look no further!

1. Upon my arrival, check-in was smooth and I was offered a complimentary beverage. It would have…read morebeen a nice touch if my technician had introduced herself before the session began -- I ended up asking her name just as we were getting started. A warm introduction would have made me feel even more welcome. The Head Spa table had a unique design with grooves to accommodate the massage rollers, which was a bit of an adjustment for me until I found the right position. One helpful tip for future guests: the leg portion can be lowered to make getting on and off the table easier, mine was up and made it a bit uncomfortable getting on the table. For anyone with lower back sensitivity like myself, having the legs slightly elevated during the session could make a big difference. My back felt a little stiff by the end, and a small adjustment like that would have made the experience even more comfortable. The music selection was lovely and really set a relaxing atmosphere. There was some ambient noise from the front desk and neighboring stations early on, but it settled down as the session went on, allowing me to fully unwind and enjoy the experience. The session itself was genuinely wonderful -- no complaints at all! As a first-time head spa guest, I would have loved a brief walkthrough of what to expect before we began. A little orientation would be a great addition for newcomers.

Amazing service! Emily the nail tech did exactly what I wanted and treated me so well, I highly…read morerecommend this nail salon!! :)

I went here Mother's Day Weekend on a Saturday. This was my first time patronizing this location…read moreand I will say that it is an experience I will not forget anytime soon. I called the day before to schedule an appointment and the guy who answered the phone was very professional, took my name and helped me work out a time that was best for me and my mother to come in the next day. The next day when I arrived, we were quickly ushered to sit in our chairs (for a pedicure) and even given water as we were able to enjoy the massage chairs. The staff doing our pedicures were very friendly and attentive to doing exactly what we requested. The aesthetics of this shop is very pleasing as the shop itself is clean, neat and orderly. They also have a myriad of options for nail polish colors. I ended up selecting a gel nail polish, which at the time of writing this review, a month later, is still intact on my toe nails. (I know - I need another pedicure soon. lol) I will say the price was a little bit costly compared to other places I have been, however, that may be because we selected one of the highest packages. Either way, my mother enjoyed the shop and even upon leaving the guy at the register, welcomed us to come back by giving us a 10% off our next service coupon. I will say due to the friendly staff, the clean environment and all of the safety protocols that they take to make sure that you get a clean experience, I would definitely visit the shop again. It's definitely worth the visit.

This review was written nearly a year prior to posting. I had saved it in my drafts & forgot to go…read moreback and actually post it. So just know that the services described occurred nearly a year before it was actually posted. ---------- I came here for the first time a few weeks ago. I asked for natural looking acrylic nails. I've never had acrylics, so granted, I wasn't exactly sure how to express what I wanted. But I said I wanted them to look natural & not too long. He suggested square so I agreed, but when he checked with me, I said I'd like it more rounded. He did a little, but not much. I also asked for ombré as the lady next to me had it done & it looked nice. I think he didn't want to actually try because while he did it, it didn't look nice and he let it stain all around my nail bed. I wound up filing them down at home to be more the shape I wanted. When they needed filled, I went elsewhere & they totally listened & did what I asked. Today, I came here again for a quick pedicure. I asked for the #2 because I have some calluses I need worked on. The girl I got today was half asleep. There was very little effort put in at all. She barely scrubbed my calluses at all. Then when she went to put oil on my feet, she squirted out a ton of nail polish remover directly into my foot & ankle. And she didn't even say anything or rinse it off. She just grabbed the oil and put it on top & rubbed it all in. That was the final thing that made me feel like I needed to write this review. I've come here because it's close to my home & it overall has good reviews, but neither of my experiences have been worth the money I've paid, I don't feel. So unfortunately, I won't be coming back.

I went to a high end nail salon to get builder gel for my first time & was not pleased with the…read moreoutcome. I did love how long the builder gel lasted so I called X-Nails to see if they offered it & thankfully they did. I came in and was sat with Eva. I showed her my inspo pic & we quickly chatted how I was unhappy with my previous set. She took her time and asked me if I liked my nails after every step. I loved her attention to detail and SO HAPPY I came here. I finally found a place I can go to regularly and it's near my house.

I've come here a few times now. I've only done the regular pedicure polish services. The place…read moreoffers a complimentary drink with your service you book. You also have a choice in florals for your pedicure. I booked my appointment on line. They do have walk ins. The place is quiet and calming. Clean too.

I ventured towards gel manicures, tore up my nails. Only did 4 sessions, pay attention to your nail…read morebeds. I didn't know how bad it could be. I'll stick to regular manicures once my nails recover.