My teenage son chipped his front tooth last week and didn't want to go to school. He was desperate…read moreto fix it as soon as possible. I contacted Dr. Mirzaeian's office and the staff was friendly, was able to book us an apt. quickly, accepted our insurance, and sent us the link to have his recent x-rays sent to. The day of our apt, we were seen on time, Dr. Mirzaeian was detailed and explained our options, costs, and was able to take care of my son's chipped tooth the same day. I appreciated Dr. Mirzaeian's honest consultation and the time he spent with us. My son is very happy with the results and was able to return to school confident in his smile again. I'm very thankful to have found Dr. Mirzaeian and for the quality services he provided us.

Dr. Lovik is amazing I trust him with our family's dental health completely and Vida who runs the…read morefront desk area is always so helpful. If you are looking for a new honest , friendly, all around great dentist, this is the place the go.

I've been a patient here for over 10 years and the office staff is always friendly, the hygienists…read morewonderful and Dr. Asselin very thorough. Do remember to take a check as there is a very high fee to use a credit card for payment.

I've reported this office to the Dental Board of California and the BBB and I highly suggest anyone…read moreelse with a billing complaint do the same thing--and, judging by the negative reviews, there are quite a few. Are the dentists and hygienists amazing? Absolutely. Unfortunately, the billing department is horrendous, deceptive, dishonest, and all-around appalling. Like others have said, they lied and tricked me into authorizing services based on a small dollar amount they promised I would owe, which was vastly incorrect. Each conversation I had with staff following the incorrect billing amount resulted in inconsistent reasons, assuming I could get a response at all. I was a patient here for nearly 12 years and genuinely loved my dentist. When my insurance changed this year and they became out-of-network, I called billing on January 26th to confirm expenses for OON since paying a small fee might have been worth it to stay with my dentist. They took my insurance information and said they'd "run" it and call me back with a dollar amount. On January 29th, they called back and confirmed I would owe $0 for my exam and cleaning. I specifically reiterated this and they confirmed. At my February 11th appointment, when I found out I needed my 5-year x-rays, I told my hygienist I couldn't authorize them without knowing my cost given my OON status. She went to billing, returned with "$38" written on paper, and confirmed billing had verified it. I authorized solely based on that number. Then I received a bill for $254, which included fees for the cleaning, exam, and more than $38 for the x-rays. I immediately paid $38 online and left the remaining $216 unpaid. When I disputed it over the phone, Yesenia repeatedly said "services were rendered" and then claimed staff CANNOT give a dollar amount I'll owe and have NO way to do so. Yet they had. Twice. I explained this, and that I can't be held accountable for staff making mistakes, to which she explicitly repeated "services were rendered." I asked to speak with a manager who acknowledged the mistake, saying staff should never have given me a cost and that they can't, but that only my dentist could waive the balance. She promised a follow-up that never came. When I called back myself weeks later, a third staff member, Gabby, had no knowledge of my previous conversation and completely contradicted what the first two had told me. She stated that the staff had given me an "estimate" and it was my insurance's problem to resolve. (It isn't my insurance's problem. They covered 100% for my exam and cleaning and 80% for my x-rays. The problem is the billing department billed ABOVE that coverage limit and lied about what I would owe in order to get my money.) I told her that the manager a few weeks prior told me staff should NOT have given me a cost at all and that I was awaiting a bill adjustment decision. Gabby repeatedly responded with, "we gave you an estimate" and had no interest in listening or following up with the manager. As I was currently in the middle of a big life change, I couldn't afford to be sent to collections, and I paid the deceptive $216 I shouldn't have owed. I let Gabby know I'd be filing complaints. There is a very common thread in the 1-star reviews here and I beg people to listen. The billing department is filled with deception and a lack of empathy. Had they been honest from the start and told me that they couldn't give me a dollar amount, I'd have understood and canceled my appointment, as I can't afford extra medical expenses of that magnitude. I should never have trusted these people. PLEASE FILE YOUR COMPLAINTS WITH THE DENTAL BOARD.

for the life of me... i feel like i was ripped off for almost $200…read moreI had the delta dental paperwork in hand, went to pay them what i owed and they told me i owed more basically they wore me out and i just paid it, i could never understand why i owed more than what Delta Dental told me i needed to pay

I had a terrible experience here today and feel it's my responsibility to warn others about their…read morepricing and lack of professionalism. The red flags started immediately in the waiting room. I sat there listening to the front desk calling several other patients to reschedule their appointments last-minute, which signaled total office disarray. Making matters worse, the dentist didn't even show up to the building until 25 minutes after my scheduled appointment time. I was there for a root canal and crown consultation. After the exam, they quoted my out-of-pocket cost--after insurance--at nearly $2.500. The number felt extremely inflated, so I went to another dentist an hour later for a second opinion. Using the exact same insurance for the exact same root canal and crown, the second dentist quoted me $1,700 less than this office. It is shocking that they would try to overcharge a patient by that much. Between the blatant price-gouging and the total lack of respect for patients' time, I will never step foot in this office again. Save your money and go elsewhere.

From the phone assist with Jen, to the front desk to the hygienist, Genevieve to Dr. Gates.. I…read morecannot express enough the absolute professionalism & level of care this establishment has provided! Coming from out of state, I needed urgent dental care. Called around but OnCall Dental kept up with the return calls on helping me book my appt & offering diff payment options due to not having dental insurance. The next morning Jen got me in in 1.5hrs! The office is very clean, had good energy & aura about it. Genevieve is an absolute doll! Very informative, caring, attentive. Dr Gates is a magician! Great bedside manner & very thorough. Talked me thru every step. Tho I needed numbing 3x he & his team calmed me down from my fear of dentists... It's a big fear .. I frequent town often & will now only use this office. I needed other work done, I've already known this.. but due to financial & time constraints, I could only pay for one tooth extraction today. They were not at all pushy & never once did I feel like they were bullying me into buying services. They gave me options which I am looking into & will be working towards! Thanku for the amazing experience & I can't wait to start my dental journey with you guys. And to brag to everyone that it was Dr Gates, Genevieve, Jen & team who made me smile again!

I wouldn't have been writing this review but after waiting 2 months for my insurance to activate…read more Dr. Mirelez no longer excepts medical insurance to help patients with the cost with their dental surgery and transplant procedure. I understand the reason behind canceling but his office could have had the decency to notify all of his patients who were waiting for dental procedures that his office no longer took medical insurance for those services. I've seen Dr. Mirelez on so many commercials or infomercial and the way he talks speaks about being compassion and you would think he would have a little more empathy for patients who can't afford to pay for dental care and need that medical insurance to help pay for their treatment. Sometimes his office staff just needs to work a little bit harder to recover funds from the insurance companies! I cared for my chronically ill wife for 30 years took medical leave from my job for 12 years. That's what true patient care is!!! Now I needed dental care and was waiting for my medical and dental insurance to activate but to be let down by Dr. Mirelez and his office staff!

I always have a great experience with all the staff. The hygienist and doctor are professional and…read morethorough.

Great service, Kathy makes it pain free when she cleans my teeth. Very friendly staff and Dr. Ben…read moreis the nicest and my favorite dentist I've had in my 40 years of going to the dentist. I've had to visit the dentist a lot since I was 5 years old. He has made my implant process smooth and painless.

This was my first time coming here. I needed a new dentist so I checked some reviews and chose…read moreMilburn Dental. My experience was positive. I didn't have to wait long to be seen. Everyone was really nice and my appointment went well. I needed a deep cleaning so I made another appointment. I've experienced a long wait to get in for a cleaning at other places but I got an appointment for the next week. It's important to me to be able to get appointments when needed. They take good care of you here.

I do not trust them anymore. After Dr. Kim left I no longer like this place. The owner pulled on…read moremy filling in my teeth so hard to check my filing that he pulled it partially out. I heard from three other people that he has done this to them, this is so he can replace the filing. Unfortunately I no longer go to Milburn Dental. How sad that a dentist will purposely hurt you to get more money.

My new local dentist spot! I came across Shinkawa Dental based on all of the positive reviews…read more Finding a new dentist is something everyone dreads, but I am really happy with my choice to come here. I have had a few appointments already, and my opinion has not changed. Rebecca, the front desk receptionist who assisted me, deserves praise and recognition. She made me feel very welcome on my first day. She was cheerful and made me feel important as a new patient. They also gifted me a "Welcome!" goodie bag!!! How nice is that?? Priscilla is the dental hygienist who has assisted me a few times now. She is very polite, knowledgeable, and patient. I can tell by all of the happy employees that this is a healthy work environment. I have had the opportunity to see both Dr. Gerald Shinkawa and Dr. Nichole Shinkawa. Each of them was super kind, intelligent, and made me feel at ease. They are very efficient at what they do and make you feel appreciated for coming into their dental office. As a family-owned dental practice, they are doing a great job! The office is very clean and has plenty of parking in the shared lot. Don't be afraid to make the change--you will not be disappointed!

I needed to find a new dentist as mine dropped my insurance. I did my research and found rave…read morereviews for Shinkawa Dental. My first visit was today and the reviews and ratings provided accurate! The office is bright and cheerful decorated in blue, white and yellow. I was greeted upon entering the office and was introduced to all members at the front desk. I was given what was basically a pricing sheet for services the office provided as they relate to my particular insurance. I appreciated this to circumvent any questions or surprises. The dental assistant called my name, introduced herself, and provided an introduction to the practice itself. She showcased the accreditation of all three doctors (also father , son and daughter) as well as a photo walking the family. There was a little welcome gift bag in my exam chair with some small person hygiene items. The dental assistant took the time to ask about me and made me feel valued. The cleaning and exam was done by the patriarch of the practice. His mannerism and knowledge is precise and comfy at the same time. It was a great experience and happy to say that this is an an example of a door opening when another has shut.

This general dentist was not knowledgeable about post-root canal follow-ups. I also wasn't told…read moreabout the $150 fee or that I'm out of network. Dismissed me as someone who just googled my symptoms and was upset about what he told me. A more professional and gracious response would have been to acknowledge my concern instead of prove himself to be right.

Dr. Lent is an amazing dentist. I've been a patient since 2023 and absolutely love his office. His…read morechair side manner is like no other. He is very patient, understanding, and a perfectionist. He actually cares about his patients and his work is exceptional. My previous dentist of over 10 years made so many mistakes and did horrible work. Dr. Lent is very honest. He corrected all the bad and made sure I was happy. All the staff is great especially Vanessa. Amanda is the best hygienist. She makes sure my teeth are nice and clean. Thank you First Impression Dental. You always take care of my dental needs and I'm thankful for that.