Carmax of Stockton is incredible! I found a 2026 Chevy Equinox online, in Arizona. I paid to have…read moreit shipped to the Stockton dealership, and it arrived sooner than estimated. We went in and sat with Gordon to sign all of the paperwork, after taking the car for a test drive. The entire transition went smoothly, especially communications before our signing appointment! We also traded in my 2023 Chevy Equinox and we were pleasantly surprised about the trade-in value we got for my old vehicle! Because my new vehicle came from another state, it did not have a front license plate holder. Carmax contacted me to let me know when the part came in, and scheduled an appointment for me to have it installed. The Service Department put on the plate holder, and put my license plate on for me. They also wiped down the exterior of my car, and filled up my gas tank! While I was waiting for my car, I was in the lobby of the sales center. I was there when a majority of the staff were arriving to start their day, and the floor supervisor (I wish I would have gotten her name!) held a team meeting prior to the start of the day. OH MY GOODNESS....never have I heard such a positive, uplifting, supportive supervisor, than this person! She opened the meeting with kudos to her staff, congratulations to the team for other victories and goals, and then had each department provide an update if needed. I made a point to go up to the superivsor after the meeting adjourned, to let her know I was super impressed with her team leadership. She had the biggest smile and was a bit teary eyed for the appreciation I showed! Carmax of Stockton is superior in all areas of sales, staff, service, and professionalism!

Doing a car buy deal so far so good. Clean cars. Took a bit but got it done. They worked hard and…read moreput me in a great car. Totally recommend. Very thorough.

A couple weeks ago our truck broke down. They quickly came out and got me to safe location and…read morefinally out to the shop. It was the turbo , They had to order and finally got me back on the road. Luckily part came with 6 month warranty. The truck started with codes again and I had local mechanics take a look. The part is bad. I reached out to them today. Hopefully I continue to have a positive experience with them and they come thru for us. I will come back and give them the 5 star. 9/28/23 update Drove back (almost 3 hours) with bad part and they swapped out bad component and came back with "refurbished part) Taking to mechanic. Will keep you posted

Worst shop ever they always over charge I had annual inspection done 3 times with them and always…read morefailed when we took it to chp scale.

my husband and I went to O'Reilly on Thornton rd one evening. The staff were absolutely amazing!!!…read moreThe young lady took the time to check the codes and explain what they meant while the young man (I think his name was Dylan), checked and replaced the filter. I would definitely recommend O'Reillys on Thorton rd for your car issues

I popped into this location to look for tire chains after not finding them at AutoZone…read more Upon arriving to the parking lot, the store had a homeless man laying at the front door with various personal items in the walk-way to get through. When inside and speaking with the staff, you begin to feel like they are annoyed of you being there. Customer service is lacking and evident. I had a simple request to ask if they had any tire chains in stock and it resulted in an attitude from 2 male employees from what I assume was because they didn't want to check their inventory in the back. All in all, after them not wanting to look up my car in their system or assist in getting the right ones, I felt they could have handled the conversation piece in a better manner. I will not be returning to this location. Do better. Thanks.

I purchased my 2021 Chevy Silverado Trail Boss from Chase Chevrolet in Stockton. This was the first…read morebrand-new truck I have ever purchased, and it serves as my daily work truck. My wife and I worked very hard to pay for this vehicle, so writing a public review is not something I take lightly. Since shortly after purchasing the truck, I noticed movement in the driver's seat whenever I turned. At approximately 22,000 miles, I brought the truck in to have both the transmission and driver's seat inspected. I was told the transmission was operating properly and that no issues were found with the seat. The visit was covered under my extended warranty, and I was not charged. At approximately 82,000 miles, I returned to Chase Chevrolet due to additional transmission concerns and again requested that the driver's seat be inspected. Once again, no transmission issues were found. However, this time I was informed that the seat track required replacement due to a manufacturer defect. I specifically asked whether the issue posed a safety concern and was told it did not. The dealership ordered the part and completed the repair, but I was charged a $200 deductible. I explained that the issue should have been identified during my first visit and requested that the deductible be waived. I was told that I should have brought the truck back sooner. My concern is that I did bring the issue to the dealership's attention years earlier, while the vehicle had only 22,000 miles. Had the defect been properly diagnosed at that time, I likely would not have incurred the deductible or experienced the ongoing inconvenience. Unfortunately, I am now experiencing additional driver's seat issues that the dealership does not appear willing to take responsibility for. I live approximately four hours away, and I have lost work time, spent money on fuel, and made multiple trips in an effort to resolve a problem that I did not create. What is most disappointing is not necessarily the repair itself, but the lack of accountability and customer service. As a business owner, I understand the importance of standing behind your work and treating customers fairly. Being told that this situation is somehow my fault, despite documenting the concern years earlier, was frustrating and discouraging. I have always been loyal to Chevrolet and hoped for a better experience. My goal with this review is not to criticize for the sake of criticizing, but to share my experience and hopefully encourage a resolution. I invested over $60,000 in this truck and simply want the vehicle and customer service experience I expected when making that investment.

Love Chase Chevrolet! I've always had a great experience with Ernie Rodriguez (E-Rod). This is…read morethe second Silverado I have purchased (most recently for my son) and third vehicle in 11 years. My first call whenever I am looking for something new! Service has always been great from recalls to general maintenance, it has always been seamless.

Greatest representatives of all time. I've never been so grateful for a dealership from the top…read moredown. Thank you Bob for making me three year dream come true and fighting to get me the best rate possible, Miguel was amazing and helped me out with getting my hertz rental returned so I didn't have to drive out to San Jose, and Leo was just an absolute vibe with how chill and accommodating he was with everything. Worth flying out from Los Angeles for this because everywhere in So Cal was trying to have any deal make sense on their side only.

What an amazing experience! We shopped around at several dealerships before finding our way to…read moreStockton Dodge, and I'm so glad we did. From the moment we walked in, we were greeted by Billy, one of the sales associates, whose personality and genuine kindness stood out right away. I had my heart set on a Jeep 392, though it initially felt out of reach--even after an $18,000 discount. We tried to make the numbers work that first day, but it just wasn't the right fit, so we left without making a purchase. After sleeping on it, we decided to come back the next day with a fresh perspective. Even though the dealership was very busy on both days, Billy and the team still spent a great deal of time with us, answering questions and walking us through everything with professionalism and patience. With some adjustments on my end and help from the dealership, we were able to land on a payment plan that made perfect sense. I couldn't be happier with the outcome. A huge thank you to Billy, Ruben, and Tammy for making this such a smooth, enjoyable, and professional experience. Their customer service was truly exceptional. I can't recommend Stockton Dodge Ram Jeep enough!

I had such a great experience with buying a car from 303 motors. They were able to help me find a…read moregreat reliable vehicle for a great price.

Ask for Martin he is so helpful , my credit is blemished and not the best I was still able to drive…read moreoff in cute car that I look cute In okuurrr,Martin was even willing to be flexible with me on the payments , my only thing is forgot to ask them to detail the car and fill it with gas but I was pressed for time so I wiped it down and gassed it up myself , I was even shocked at my apr considering how horrible my credit is ,this is the perfect place for people who want cars with less than perfect credit repo included ,they don't up sell ,they're honest, and they're going to do everything they can to get you in a car, they even have an insurance agent who had pretty good deals so that you don't have to shop around , you won't be disappointed