I loved the facility, the trucks are kept clean and the staff did well in explaining the process of…read morebuying trucks. My issue was not having the FREEDOM to purchase the vehicle i wanted. Every truck i attempted to buy, was either sold or not available when time to buy was at hand. This includes trucks that were listed online as available, as well as trucks that i went to the lot to purchase and seen with my own eyes and test driven. They were clearly available for purchase. They were available until time to purchase was at hand per the sales rep. then they became unavailable all of a sudden, in favor of a truck the salesman thought i should purchase. usually one higher in price or perhaps one they needed to rid themselves of. I simply wanted to purchase some equipment. If your looking for a truck, they might treat you a lot different than they treated me, but then again they may not. I would like to follow up and see if people my race and creed suffer from the same treatment or is this just their mode of business practice. I wont say stay away because they have good equipment, and they might even favor you on this day, just wanted to share my experience.

I spent over $25000 on repairs on that junk truck the Volvo on my profile I bought new at lone…read moremountain $165000 never missed a payment but the truck i bought arrow was white Volvo .i have all my repairs receipts all the repairs was done at Volvo dealership. NTp warranty it's a joke .Arrow truck sales it not good place to buy a use truck especially if. they just show the truck picture and you trust them you will not believe it . Never ever ever ever buy a truck there by just looking on pictures the are big big big liars

Former employee and sad to see they closed up shop after all the years it was open. I'm sure one…read morereason was the rampant theft because when I worked there we dealt with people stealing all of our aluminum rims to recycle for less than they were worth. Hope there's another place for diesel truck owners to access parts and service for their Allison tranmission. Still remember the filter part number 29538489

I purchase an old 1 ton 4x4 Dodge Power Wagon from Acme many years ago. Although it was a used and…read moreold classic model, Acme stood behind the sale, even after 6 months when it developed a transmission noise. One call to Acme and they asked me to bring it in, then the gear shop at Acme replaced a bearing that had failed, all at No Charge to me! Bear in mind this was an old used truck! Commitment to excellence is the legacy of this company, now LKQ/Acme. In my book these guys are the best in the business!

I rented a box truck to drive from IL to TX. As soon as I left with the truck, I noticed one of…read morethe headlamps was out. Roadside assistance was used to get a repair. Though Budget was very slow to process the assistance, the young man, Pablo, came and assessed the repair. He was so helpful, got the correct headlamp and checked all the lighting to made sure I was safe for my long drive. I highly respect and appreciate Pablo.

one of the worst customer service experiences. DO NOT take your truck here for truck body repair,…read more100k+ repair ticket and body was still not painted to match hood. Appraiser confirmed but mistake was in handing check to body shop too early. A year later and truck still reminds me of the terrible experience Rick gave us. Greedy and imcompetent leadership from Dave(owner). If you do take it here for truck body repair make sure to look over your truck yourself. My dad had a stroke at the same time and was unable to see it personally before insurance sent out check. If you are a lawyer reading this please message me, i have pics,videos, and emails. Another body shop also saw my truck and agreed on the poor paint match.

I suggest not to come to Western truck center Stockton, Volvo dealership and go to Tec of…read moreCalifornia, Lathrop. Service manager at Volvo, Jordon charges $900:00 to start diagnosis for any check engine light, where as Tec of California of Lathrop charges hourly and they have a much better managements and turnout

I took my truck for service and told them to set the speed limit to 75 from 70. They held my truck…read morefor 3 days for this simple request. After 3 days they said they had set the speed on the truck to 75. But when I went to work on the truck I realized that the speed limit was still set to 70 and was never changed. I called them and they said they will take action using satellite and it will be done within 10 days. Today my request still is pending and it's been a month!