This was my 3rd move in the last couple of years. Both times previously the movers I hired broke…read moresomething. However this time with Royal Movers, that did not happen they stacked everything so neatly and properly even tying down heavy items to prevent sliding! This was a long distance move over 200 miles. They were patient and professional. With Flat Rates that can not be beat (and I did my research)!!! Definitely Recommending them to all my family and friends!!!

I moived during the pandemic into an apartment in Duluth, right near Peachtree Industrial and…read morePleasant Hill Road. I won't name the complex, because I am really upset at the decline of the quality of living there over the past 11 months- but basically I asked a bunch of companies to get me estimates for moving on Friday night, and I ended up going with Tote because they sent out an estimator right away, and also the price was reasonable. Luke reached out to me Friday night, and we texted about getting someone over quickly. First thing Monday morning he was in my apartment, COVID aware and safely estimating the cost of my move. They were not the cheapest, but from the professionalism and thoroughness of walking through my entire place- his estimate wasn't that far off from the final bill. Monday I chose to move, they came today. Two days. This morning Tyson and Dexter called me on their way to my apartment to give me a heads up. We walked through the apartment and the clock started around 9:40. Within 2.5 hours they packed up my entire place and loaded it. I had many items already packed and they did an amazing job getting it out of the apartment so quickly and professionally. Literally world class workers. Zak called me and wanted to check in on how things were going. We discussed insurance options, and I let him know I was very pleased with the team they sent out. I moved about 13 miles. On the way here I bought lunch, and we provided drinks as a courtesy since these guys were CRUSHING it today. They were done about 30 minutes after the 5 hour estimate- but that's not a big deal in my book. All in all- they moved a 3 bedroom apartment in 5.5 hours. The unloading was also Championship level because there are three levels in the house and they were accommodating to the places we needed items moved. My parents had several boxes from their move. The movers gladly offered to take them out of the garage and also the boxes of packing paper. It was tremendous, the extra effort they made to make sure we were happy. I can't thank Dexter and Tyson enough. I was VERY happy that my family was happy. I want to give a special thank you to John Magruder, who is the head of operations there. I had one item damaged, and he resolved it about 5 minutes ago personally to my satisfaction. It's 10 PM, and he answered my texts (I was expecting to talk tomorrow, but he was going on vacation and wanted to get this resolved ASAP). Sincerely, a great person to offer to talk tonight and get this completely resolved so he can enjoy his vacation and I can move on with my unpacking and settling in. AWESOME person. Tote handles local and national moving. I am going to recommend this company HIGHLY to anyone that needs a hand with their move. Support small business owners! Especially during these difficult times.

Let me preface that I hate giving poor reviews to small businesses...I understand that reviews can…read morebe much more important to them than they are to large chains... that being said, moving is typically a high anxiety enterprise and you need to know as much info about who you choose to move with as you can. I also feel that all actions have consequences, some good, some bad...this is the latter. I recently had an out of state move with a full pack that I had set up with Tote Moving & Delivery months prior. I called in frequently to make sure everything was on schedule and was always told by the owner that it was. They called to inform two days prior to the move that they were going to outright cancel the move as they had 2 employees out sick and one other who had a family member pass. I understand that things happen and I can be sympathetic but to have no backup prepared for an out of state move and/or to not even offer to move the date back was unacceptable and put me in a terrible, stressful bind. This ended up costing me thousands of dollars extra to procure a last minute mover. I was also not pleased that I had spoken to the owner all throughout the process but when it came time to give me bad news, that job was given to another of his employees. I asked the owner to contact me and he told me he was too busy covering for the workers that were out. My total move was to be over $8000 and that did not even warrant a personal call back in the owner's eyes? *I will say they did offer to have another company that they had a relationship with try and assist me but when I read reviews of the other company, they were flat out scary. They were rated extremely poorly and many reviews mentioned fraud and theft, so I did not consider using them. That did not even seem like a viable solution based on what my research came back with. If you use Tote, perhaps you will have a better experience...but just know that the potential for the whole thing to fall apart is there, it happened to me.

They worked in conjunction with Zippy Shell ...I highly…read morerecommend using this company...They were professional, organized, prepared with extra materials, and on time ...They worked extremely hard despite the summer heat and the 3 flights of stairs with a smile on their faces.... I would definitely use them again and recommend them... They were knowledgeable on how to pack the truck correctly and wrap my stuff up properly to avoid damage. They made my extremely stressful move seamless and any company that can do that is a 5 star company...

I attempted to call during business hours and schedule movers with Son of Sampson. My call went to…read morevoicemail but before I could leave a message, someone texted me from the number asking who I was. I texted back that I was trying to reach the Moving Services. I got no response. I tried calling again and someone answered the call and immediately hung up. I caught a brief second of sound and could hear people talking in the background. Very unprofessional! Apparently, new business is not a priority for them.

DO NOT USE - movers scratched entire stairwell of brand new house and now have to re-paint…read more Called/texted number multiple times for remediation and included pictures without a response. Clearly customer service is not their priority.

Cant say enough great thing at Karlos and Curt at Velvet Glove Delivery. They were kind,…read moreprofessional and very good at moving extremely heavy furniture in tight spaces without scratching anything. They were so nice and were a joy to be around. Highly recommend to anyone looking for professional movers in greater Atlanta area.

Worst experience ever!! Movers didn't finish the job. They showed up late, tired from the previous…read morejob. They showed up late. They came with a smaller truck than needed. Left heavy stuff in the first house and was to finish the next day. I mentioned to the owner that there were damages to the new home and he informed me that they weren't coming back to finish the job that we'd agreed upon. I spent the following day scrambling to get another company to finish their job. It was entirely stressful trying to procure a good, reasonable company at last minute. Premium prices now apply.

These guys are highly professional, always on time, and handle furniture with care! Made moving…read moreeasy and stress free. Any time I have moves in Atlanta I always work with them for my company.

This is an awful company to use. DO NOT trust them with your property it will be damaged and you…read morewill be missing items they will not return your calls or give you their insurance information to file a claim. Half of my household goods are missing no one will call me or discuss reparations for my items. Please do not trust them and go through what I have there are more reputable companies you can use.

- [ ] Let me start by saying I gave this company 2 times to make it right and each time it was a…read moreterrible idea. They fool you with the original customer service. They seem to be very professional with follow-ups via email and invoices. But that's it!! My move was scheduled the 18th January I was given a time window of 9-11 and was on a strict time line. THEY NEVER SHOWED UP! 1st I was told they were having issues with the truck @ 10am spoke to the "owner" he is RUDE! Told me it's not his fault and equipment issues are normal and took no accountability for anything. 10:30 he told me they got another truck and was on the way 11am the drivers called said they were on the way 11:20 still no show and I had to reschedule for the next day!! Next day come and these older disrespectful gentlemen showed up with attitudes. Talking bad about the owner and how he doesn't have equipment for them and they had to bring they own supplies and etc. They used profanity and were arguing with each other and overall took forever! Finally got the move done The move it self was ok the owner showed up apologized and assured me this was out of the norm and offered me $100 off my next move. Glad it was over I paid my bill and continue my day. As the last step was to move my bed and TVs into storage I figured I'd give them another try and use my $100 discount!!! BIG MISTAKE TOTALLY MY FAULT. The guys showed up and while friendly than the others they had no moving experience. When I reviewed the contract my discount wasn't applied! Called the owner he cursed me out, called me all types of names and came up with ever excuse not to honor the discount he provided. Explaining his financial situation and telling me he has kids to feed. But you offered me a discount so nothing I'm asking for is outlandish. He refuse to allow the movers to unload my things until I paid full price. After not waiting to go through the hassle I paid the full price. He showed up at the until very threatening and mean and intimidating! After it all he text me rude disrespectful remarks. See attached!! BAD COMPANY BAD BUSINESS. DO NOT USE THIS COMPANY!! HE IS RUDE, TREATS HIS EMPLOYEES TERRIBLE AND IS DISHONEST!!!

Joyce Van Lines gets 5 stars from me ! In the middle of the pandemic I had to move and the service…read moreI received was amazing . Same crew of hard working man both days and utmost respect to me and my belongings. They wrapped everything perfect , on time and extremely dedicated. The customer service rep responsible for the move was a blessing. Always there to answer questions and ensured I had the right trucks and man power to move . I would recommend this company if you want your move done right !

I've used Joyce for three moves. The first two went smoothly and came in at the price quoted. The…read morelast move (aka 'the last time I'll ever use Joyce Van Lines'), I requested a quote based upon a personal visit and estimate. Instead I was assured that the quote would be in the ballpark of my last move ($2800) and I even had two less bedrooms of furniture. Once Joyce came and loaded all of my furniture, I was told the charge would be $4800. Obviously they had my belongs and were in a position to charge any amount they wanted. They took $300 off but was still almost 100% higher than their estimate. Long story short, avoid Joyce Van Lines.

Thanks to Thomas for taking on my last minute move. He and his crew were professional and were able…read moreto get my belongings from one location to another in really good time. I would recommend them to anyone that is looking for movers in the last minute. Thanks again!