Primary Mechanical had been servicing our air conditioner unit for the past five years - always at a reasonable price, and always with integrity. They ensured we never had issues and were always prompt to respond.
Here's where they go above and beyond any AC company in metro Phoenix:
1. While selling our house questions arose on the 11th hour regarding our A/C in the inspection report.
2. Gorge, the technician who had been servicing our unit for the past five years, and Brian, the owner, were able to stop EVERYTHING they were doing and address the concerns of the buyer via their real estate agent. Brian took the time to call the agent and explain the technicalities of the unit and the split that the inspector raised concerns about. For reassurances, Gorge spoke to the agent, myself, and the buyer's agent through a 3-way call explaining the our A/C unit's results.
3. Our house sold, but my family owes it to Primary Mechanical. They were there when we absolutely needed them. I really don't know of too many companies in any sector of business that could have delivered the type of customer service within such a short amount of time.
These guys are the real deal. It's absolutely astonishing that they only have two reviews on Yelp. read more