Great place! The wait was short. I brought my mother here AFTER an almost-two hour wait at another…read moreplace that continued to put others in front of us (so much for the "two in front of you" wait). The front office staff were all friendly and helpful. We were even allowed to fill out forms the old-fashioned way with pen and paper! The NP was knowledgeable and very caring. We left in less than an hour with prescriptions waiting at the pharmacy.

If i could give zero stars I would. The PA Ramirez is absolutely no good, I've had extremely rude…read morevisits with not only myself but my kids and family. Horrible way of talking to patients, not prescribing any good medications.

This is the second time I've brought my son to this clinic! The service is the best--fast and…read moreefficient. The staff is very attentive and respectful! The clinic is clean. I don't speak English, but they communicated with my son in a very helpful and attentive way! 10/10

Was sent here for worker's comp injury and have been waiting almost two hours. No one has checked…read moreon me or bothered to say when I might be seen. Update: Looks like they monitor their Yelp reviews though. Within a few minutes of posting review, I was taken to an exam room by the receptionist. Within 30 minutes, they responded to my review. Unfortunately, I waited another two hours to be seen by a nurse practitioner who apologized for the long wait. She was the only one on duty, no doctor, and this was on a Friday afternoon which a staff member told me tends to be very busy. So bottom line is they care more about how they look online rather than staffing for the care of their patients. I'll go to the ER if I have another worker's comp injury.

The most kind & efficient Urgent Care service in Baytown with no question. It started with the very…read morehelpful & kind front desk to get the ball rolling then to Jennifer H & N.P. Aleen providing perfect bedside manners & efficient care.

WORST Urgent Care that I have EVER been to. did a DOT physical my left eye did not meet DOT…read morespecifications, AFC said to get paperwork signed by my eye doctor, which I did. Returned back to AFC and they do not know what to do about the paperwork, had me wait two hours, then give me another full DOT physical, which was not supposed to happen. So still here after 3 hours.

I had a trip to the ER today due to severe stomach pain. The doctors and other staff on shift did a…read moregreat job answering questions, reassuring me, and were incredibly kind. I hope I never have to go back, but if I did I wouldn't hesitate to come back here.

I was sick for a week and thought it was the flu. I went there and was amazed once again by the…read morecare team and the doctors. They did xray and I had bronchitis they gave me a steroid shot and antibiotics and today im doing so much better !!! Best care ever !!!!! I was there on Saturday December 6, 2026

I love this Medical facility. Everything needed to be done is here in one place. Friendly staff for…read morethe most part except check in clerk, one seems to be forced to be working there but other than that, great service, wonderful Drs. and nurses in the back. Labs are great and quick. I would recommend this place and I am so glad that my insurance is part of this facility.

Don't go here!!!!! Went in for Wellness exam and…read moreprescription refill. My refill was not called in. After 4 days of waiting and calling, still no prescription. The staff who answered was very unprofessional. As I was asking a question she hung up on me. I cannot believe a practice like this can stay in business.

Went into BMC on Baker rd. Last night for shortness of breath, dizziness, fatigue and much…read morecoughing. No one was in the bldg upon entry, taken to the back. V/s taken. Temp. Was fine. BLOOD PRESSURE HIGH. Rn working was nice enough, asked typical questions. By the way I've been a nurse almost 40yrs. Doctors walked in, looked like a train wreck who just woke up. No bedside manners!!!! Showed no concern. I have insurance and never been in a facility like this, I did see that they had all necessary equipment for CTs, Xrays, etc. I had No Chest Xray, I had labs , EKG, and UA but have no idea what the results were, no one not the RN or Dr. Terry springer discussed results with me. I had a breathing tx and IV with steriods which calmed the coughing. Dr. Came back in said I was treated for Bronchitis, given prescriptions to treat this. I'm still with Shortness of breath (SOB) - no xray, the one thing I really wanted! I'm still dizzy. Why have all this equipment and not do some more workup. And I have NO bill, have no idea what I was charged or what I may owe! I felt so tired and dizzy when I left, I didn't even ask. No one payed me any attention when I walked out the exam room to the front...I really believe the Doctor just wanted to be left alone, it was about 10p when I left and he barely picked up his head when I passed the station. I pray I don't have to go to another ER tomorrow, I think my mistake was I told them I have an appointment with my primary next week, I'm sure this lazy Doctor that , they can handle this.. No chest xray! Chest still tight, I'm amazed. This is why I've never went to these facilities. But the guys were at the back were kind.

I had been having abdominal pain since 2pm On Wednesday I was waiting for my spouse to get home…read morefrom work due to us having smaller children that require care from an adult. I arrived at the Baytown Methodist ER around 11:56pm I was there for a good 4hrs all they did was check my bp and the pain just kept getting worse I left AMA. I went next door to this facility around 4:50am I told them what issue was I was checkwd in and put in a room with in 5mins they did a full work up and a CT Scan and the results showed I had acute appendicitis. I am beyond thankful with their staff cause they started pushing pain meds and antibiotics. They got me transferred to a hospital so I could get surgery around 8am. Words arent enough to demonstrate the appreciation I feel at this moment. If i would've waited at the hospital's ER i don't know what could've happened.

I had one of the worst billing experiences of my life. Over $20,000 astronomical bill for basic…read moreimaging, an ER evaluation, and urine test. Then a 2nd bill for over $2,000. NOTHING about my visit justified these excessive charges. I have disputed them and no response. The services I received DID NOT match the severity level they billed me for and tests were performed without consent including a excessive $684 pregnancy test. Multiple CT scans done without informing me. These are predatory billing practices. I do not recommend this predatory billing emergency center.

Great ER everyone very helpful Mr mahamod the administrator came in and checked in on us as wellread more

The Doctor is terrible, they do not care for the patient just what insurance you have. If you don't…read morehave insurance forget about being seen. Do not waste your time.

Amazing service! I unfortunately had to visit Family First ER after being hit by a cement truck…read more The administration team, radiology tech, doctors and nurses were so pleasant. The night was really busy but I was constantly checked on, offered snacks and beverages and amazing care. Dr. Dean Moore was amazing and I can't remember the African-American nurse practitioners name but she was so gentle and informative! They made sure that I had my doctors note for work and even gave me copies of my x-rays on CD-Rom. Personalized care for sure. 10/10 would recommend!

15 minutes past my appointment time-- a simple drug test. There is no one else here except people…read morewho made appointments AFTER mine (I can see it on the app). It's dirty and the staff are rude. Will not be returning.

Wait time was very minimal and staff was very courteous. This was my second time here in 6 months…read more(different issues) and I have been happy with both visits. Definitely recommend them. If you want to get seen sooner, I recommend checking in on the app ahead of time.

I went and got a drug screen yesterday at this facility and the employee Paula was working and she…read moreis great! She is knowledgeable about the facility and her role there,pretty and friendly! I will recommend her and this facility to my Baytown friends..oh by the way I am a judgemental middle aged nurse..lol

Great customer service No wait Highly recommend this…read morebusiness Receptionist are amazing at their work No problem at all and very easy to make appointments