I took my uniform here and when I came to pick it up, they said it was picked up 2hours ago and…read moredidn't know who they gave it too or anything. I had to repeatedly ask questions and see what I can do about it because the worker was basically just trying to leave it at that. Thankfully the person came back the next day realizing it wasn't theirs and I was able to get my uniform back but that was no thanks to the workers. I truly believe if the customer never came back I would have never got my uniform since they couldn't even tell me who they gave it to.

Very satisfying the machines really cleans your clothes great always someone available to help you…read moreand it's always very clean overall parking right at door a few eating spots are steps away just a great laundry day at dependable on DOT AVE

This place seems to have a lot of potential but I'm fully shocked an disappointed from my recent…read moreencounter. I had clothes and bedding picked up from my house. I didn't hear from them for 2 days (I thought it was a 24 hour service). I called and was told it was bc my card didn't go thru; made sense bc I had lost my card. It was now Saturday and my stuff was waiting around bc they did not make me aware of the issue. I was told it would all be delivered Monday. I showed up to grab it myself bc I needed my bedding. I was then told my comforter wasn't ready and would be delivered a week from the drop off (I didn't order any special service for it). I get home and my comforter was in the bag... I have no idea what they were gonna deliver next week. I open up the comforter and it has bleach stains on it. Brand new comforter is ruined, time wasted, super frustrating. ~~ Update: They paid for me to pickup a new comforter at Target & refunded my original wash cost. Part of the issue was that I didn't have the correct colored bags at pickup. They may be more 'dependable' when the system is understood and followed

Wonderful staff, an excellent tailor and quick service. The location can be a pain but so is…read moreeverything about East Milton Square.

I brought a bridesmaid dress in to get altered and the alterations ended up being more complicated…read morethan expected. However, my alterations were finished quickly and I am amazed with the seamstress's work! My dress fits perfectly and the staff was so pleasant and professional throughout the whole process. The seamstress took the time to explain her work and what alterations needed to be done which I really appreciated. She put so much attention and care into her work and it shows in the final product. I will definitely be coming back for any alteration needs I have in the future.

Extremely disappointing experience I am extremely…read moredisappointed with the level of customer service at this laundromat. A customer arrived at 8:46 PM to pick up his clothes, even though the business hours clearly state that the laundromat is open until 9:00 PM. Despite arriving before closing time, he was refused service without being given a reasonable explanation. What was even more concerning was the employee's behavior toward me. Rather than handling the situation professionally or explaining the reason for refusing service, he became disrespectful and told me to "shut up you fu****." Customers should never be spoken to this way, especially when they are simply trying to receive the service advertised during the business's posted operating hours. There is a significant difference between having a policy and communicating that policy respectfully. If customers are expected to arrive before a certain time for clothing pickup, that information should be clearly posted. Refusing service 14 minutes before closing and then responding disrespectfully is unacceptable customer service. I strongly recommend that management review how customers are being treated and whether the posted hours accurately reflect the services actually being provided. Unfortunately, based on this experience, I would not recommend this laundromat. The issue was not simply the refusal of service--it was the complete lack of professionalism and respect shown to the customer. This is really unprofessional.

I dropped off my father's suit because there was a stain on his pants. The attendant said that it…read morelooked like a superficial stain. Either way I was going to have them try it. I knew they wouldn't go as far as to damage the fabric as they told me as such. When i went in today to pick up the pants I was told they got as much as they could without destroying the fabric. I asked if that meant they could not remove the stain. I was told no. I took the pants to the card & lo-and-behold, there is no teammate of the stain to the untrained eye. Either they said they could not remove the stain because they can see it better than I or that is their way of CYA'ing. The pants look brand new. Thank you dependanle cleaners!!

This Laundromat/cleaners was calm and clean, something I value when my necessities need to be…read morecompleted. It had great prices. For .37 you get 10 minutes of drying time! Amazing! The large washing machine that I used was like only $5 and change. It is a few blocks from a plaza that has Asian restaurants, liquor store, dollar tree, Dunkis. I had a great experience there and would definitely go back to that one or try out other of their franchise locations that may be closer to my home.

The workers here have always been so nice and helpful. I havent had a bad experience yet and have…read morebeen coming here for a while. They still use quarters unlike majority of laundromats that use cards.

I ignored the reviews and went anyway out of urgency. It wasn't worth it. A very uncomfortable…read moreexperience - which included service lacking in integrity. Rude and un-honest thieves. Will not be back.

Was at this location a few times the last few weeks because of the overwhelming amount of laundry…read moreand it's just easier to go get it all done at once!! It was 100 degrees today ! The place was so cool ! But that's not why I'm giving five stars! The lady with long dark hair who works there (sorry didn't get your name ) has always been so pleasant and nice ! Today i was over heated felt faint and dehydrated! I asked if she had water she went to look , no , had none , ten minutes later she comes in from the gas station Nextdoor with a cold bottle of water for me !!!!! THIS is what customer service is about! THANK YOU SOOOO MUCH ! Your kindness meant so much to me !!! Hope you or your boss sees this !

in the washing wonderful but the dry is a are too much money and they don't get hot. I usually…read morecould drive some clothes for $1.25 which is 6/4 I've done spent about six or seven dollars trying to these clothes. I'll wash it but I won't

This family is so nice its a pleasure to bring in my laundry…read more Walkable from my old apartment, this dry cleaners is local right on Centre Street. I never had a problem in the 5 years I used their service. Once, I had a shirt come back not fully pressed and they redid it for free. They also hem and do tailoring.

I've been using this cleaners for about 4 or 5 years and have not had issues with the quality of…read morecleaning. I read reviews about how they are closed at times when their hours say they should be open, but I didn't pay a lot of attention to it. Then it happened to me. I needed to pick up some clothes for an upcoming event and took an Uber down there after work to make sure I arrived with plenty of time to spare at 4:10 pm. They were closed. It was very inconvenient. When I asked the next day why they were closed they didn't offer a reason or an apology. Will not be going back.

I have used them for some time mainly because I am lazy and they were convenient. After bad service…read morea year ago, they apologized and delivered the garments they had failed to clean. Recently I had some garments for tailoring. I went into the change room as they asked, but midway through being pinned a man came in who wanted elbow patches on his sweater. The woman left me without apology or explanation and went and helped him! I said nothing and went to change into the next garment. I stepped out and the tailor and another assistant were finishing up with typing in clothes from clients who had left. I waited. A man then came in and the tailor served him - while ignoring me. The other woman went to the back. I waited. The first man left, and another man came in and again, the tailor served the new male customer. I waited and then said, "this is the second customer you have served while I am waiting." He arrogantly didn't even turn, she said nothing. I went in and changed. She came and tried to hug me. I said nothing and walked out. Awful, awful service at very high prices. I went down the road to an elderly couple who are wonderful tailors. Half the price and far better service and tailoring. I will never go back to Lewandos, overpriced, rude...

worst wash & fold ever! was told clothing would be ready next day. 24 hrs later I went to pickup my…read morewash which was not ready. two workers started folding my wash. Had to wait awhile. this was inconvenient. Also A chemical smelling cloth was folded in with my laundry. everything has a strong chemical odor . I will definitely NOT be back here with all the dry cleaners in Needham. I do not recommend this business .