Don't expect these people to ship your personal package. Had a labeled with adress and return on a…read moresmall box and they said they don't ship boxes like mine. I guess it's only big business with accounts.

We booked an appointment online for notary services at the Hercules office, and upon arrival the…read moreclerk told us the person was off for that day. He directed us to the Pinole location with no appointment needed, so we went. The clerk at Pinole said that the person was off and asked us to go back the next day. We called the next day before going, the person was still off. The online appointments should be taken off because it does not represent reality. The walk-ins don't work because they don't regularly stuff anyone for the notary services. Avoid to use UPS for this purposes.

It's not a bad Staples but not a good one either…read more The crazy thing is you can be standing in line for ten minutes - there's one cashier and someone calls - the person calling gets priority. The line gets put on hold, everyone waits until the person who's calling to ask about pens gets his question answered. If the person wants a lowdown on a every pen in the store, the cashier will help them over the people who've been standing there in line. It's just bizarre. The front cashier should not be answering phones. Clearly there are other employees in the store. Why this is allowed is a mystery and why there aren't always multiple cashiers working is also a mystery since I see employees just walking around the store. Came in for some padded envelopes the selection was awful, btw.

I absolutely love that you can make your Amazon returns here. They are always kind about it. It's…read morean easy l, seamless process. Right in the front of the store, and they provide you a confirmation receipt. This location is also great for school supplies, copies and printing needs. Definitely a good location!!

I always have a great experience at this location . I come here for my binding needs , and they…read morehave never let me down . They're usually really good at doing it the same day , but today , it took at least 5 minutes . I was in and out if they're so quick , and I'm always so thankful they can bind my items in less than an hour . They have at times said to come back later that day, but it's still same day service ! The binding is always so good ! and the cover sheet they use is such great quality ! & don't get me started on the price !!!! The customer service from everyone that has helped me has been great , I don't have any complaints about this location . I 100% recommend anyone come for their binding needs!

I wanted to say what a pleasant experience it was coming in to ship out a package. Ethan (I think…read morethat's his name) was such a sweetheart, absolutely polite, and helped me with my package which I had haphazardly thrown together at last minute. I was concerned that my package was lost because the tracking had not updated but he took the time to help me figure out what happened and was honest about what he thought the issue might have been. Thank you, Ethan! (BTW package made it fine!)

I was looking for gift ideas for my wife, who already has everything. I've gotten custom paintings,…read morejewelry, clothes, spa days... you name it. I came across Leftside Printing as I thought about getting some custom clothing with a family image on it. I felt horrible asking their CSR a gazillion questions, but he was super patient and let me know what would work for our timeline and with my concept of the project. He mocked up a digital draft of what it would look like and within a few days my wife, kids and I had matching personalized shirts and now we're thinking of getting some hoodies made. We decided to all match on my wife's birthday and had a blast showing our united front to the world. I think the kids liked the gift more than everyone else... but I can see this getting used more often than all of the alternatives. The prices were super reasonable, and I couldn't be happier with the outcome.

I came in to get a graduation stole embroidery done. The guy at the front said they don't do them…read moreoften and they definitely don't do them on just one stole vs 10 or more. When I asked why he said that "if we mess up there's no way we could refund you a new one or get one back to you in time". I clearly was confused as to why his first thought was they it would get messed up. Then he said that the machines could mess it up and it wouldn't be enough time to get a new one. I relayed to him that I was coming with 6 weeks anticipation. So either they don't have reliable machines or their work is not up to standard. Makes sense since they don't have very recent reviews on the internet. Will definitely recommend friends and family elsewhere. I wanted to support local and this is their business model? Let's see how long that stay in business if they are not doing small jobs due to the unreliability of their machines or their knowledge. Seems that they are going back to a few years ago with terrible reviews here.

Such great timing to stop by the UPS. After stopping by another UPS store and Staples I was happy…read moreto find this UPS open. I needed to print documents and mail them off. The energy was so good. Those two ladies were so nice to engage. In the last 30 minutes it got really busy and they worked their way through that line. Will now be my store of choice for these needs.

I come here every once in a while to drop off an Amazon return. All I need is a receipt. I prefer…read moreto do it with a person so I know it gets taken care of. But every single time I come here I get that older lady who always snaps at me "you know you can do this yourself over there at the self serve?" The first time she did this, she added "we had a big training the first day we got it" You know what, no one was at your big training. So every single time I come in I get this lady and every single time she snaps at me "there's a self serve right over there." Why does this lady not want to do her job? Can anyone explain this to me. Why do I have to get snapped at every time I come here? So today I go there, there's another lady there, a blond lady and I give her my amazon return so I don't have to deal with the angry old lady.What does she do? She gives it to the angry old lady. "Do you know there's a self serve right over there you can do this yourself." "Yes. I do know." She stands there for a second and realizes I just want her to do her job. For the love of God can someone at the store tell this angry old lady to stop snapping at people and just do her job?

Thank you Replica Digital Ink :)…read more Very easy to use the website to order some cardstock postcards I needed. Website allows payment by card but you can also do cash (you go in store and they then give you an override code to make the order on the website). I was able to get 50 printed out in roughly 2 days. Prints were great quality with good color for ~18.5. I picked up in store, but just know you call at the door to get your order. Would recommend for your printing needs!

Everyone over at Replica Digital was a joy to work with. They provided feedback where requested and…read morewere always faster than expected on turn around. Thank you again and again!!

Love the new self service station for labeled packages. Employees are very courteous and…read moreknowledgeable. They are always available to help you with any issues.

I took a package to this location Saturday, I was there for a while because even though two people…read morewere helping me, clearly they didn't know what they were doing, the package had and old label and they scanned the new label, old location was pinole and the new location where I wanted the package to go was Calexico CA, I received 3 text messages saying that FedEx had the package Monday I received a message saying that my package was ready to be picked up at the pinole store where I took the package, so I called FedEx talked to 6 people, all of them didn't know what they were doing but the last one told me that even though they are FedEx, they can't talk to the individual businesses I called walgreens (fedex is located inside walgreens) and I talked to a very nice person and explained that the package is supposed to go to Calexico CA, she said okay A few minutes later I received a call from the manager Mary Grace saying that the package was at the location, I try to explain that the package is supposed to go to Calexico CA and she said that the packages was there and she was super rude talking over me, she didn't even let me explain, basically she didn't care, did I said that she was super rude, actually she was extremely rude I when to pick up the package and had to take it to another FedEx What I learned of this experience is that fedex don't care and won't help you The second is that is if I want to be mistreated even though is not my fault , I should go to walgreens at 2750 Pinole Valley Rd Pinole, CA 94564 United States and ask for Mary Grace

After receiving a terrible quote from another sign company, I turned to Yelp for help and I'm so…read moreglad I did! Marrisa from SignCo USA reached out, and everything was a breeze from there. I got a fast and reasonable quote for both the sign and installation, exactly in line with what I had hoped for given the size and type of sign I needed. I called in my payment, and they got right to work. The whole team was great to work with very professional, efficient, and friendly. Curtis, the installer was awesome! Man of many traits. He made sure the sign was installed exactly how I wanted and did a clean and professional job. I'm really happy with the final result. A huge thank you again to Marrisa and Curtis! I'd definitely buy a sign from them again.

Local sign shop, mostly an in-person business but you can send files via email in addition to USB…read morestick. Their main thing seems to be a couple of industrial scale color vinyl printers, pen cutters and coatings. They can do a lot with that. I was able to get stickers made with very precise cuts, fast and correct, with UV coating.