I always have a great experience at this location . I come here for my binding needs , and they…read morehave never let me down . They're usually really good at doing it the same day , but today , it took at least 5 minutes . I was in and out if they're so quick , and I'm always so thankful they can bind my items in less than an hour . They have at times said to come back later that day, but it's still same day service ! The binding is always so good ! and the cover sheet they use is such great quality ! & don't get me started on the price !!!! The customer service from everyone that has helped me has been great , I don't have any complaints about this location . I 100% recommend anyone come for their binding needs!

I wanted to say what a pleasant experience it was coming in to ship out a package. Ethan (I think…read morethat's his name) was such a sweetheart, absolutely polite, and helped me with my package which I had haphazardly thrown together at last minute. I was concerned that my package was lost because the tracking had not updated but he took the time to help me figure out what happened and was honest about what he thought the issue might have been. Thank you, Ethan! (BTW package made it fine!)

Title: "The Last Customer" -- A Lesson in Rudeness at 4:49 PM…read more I have, over the years, encountered all manner of inefficiency and discourtesy in public service. But today, at precisely 4:49 PM, in the United States Postal Service branch in question, I was treated to a performance worthy of its own cautionary tale. I stood in line, letters in hand, prepared to send out important correspondence. Ahead of me, a woman -- the "last customer," as the clerk rather theatrically declared -- was being helped. I waited. Seven minutes passed. Seven minutes of absolutely nothing. No acknowledgment. No "we'll be right with you." Just the looming presence of a large clock and the even larger certainty that I was being ignored. The clerk, a big white woman with a demeanor that could charitably be described as abrasive, informed me -- without so much as eye contact -- that she would not be serving anyone else. Not because the branch had closed. Not because there was a system outage. Simply because she had decided that she was done for the day. In business, there is a difference between policy and petulance. The former is respected; the latter earns you a review like this. If the USPS is content to have its staff turn away paying customers with open rudeness before the posted closing time, then perhaps the leadership should make that their official policy. At least then we'd all know the rules of the game. Until then, I'll take my business elsewhere. And I suspect I won't be the only one.

Recently, I have been going to the post office to send certified mail almost every month. The…read morepurpose of sending certified mail is to ensure that my letters are received by the recipient, as l can check the tracking number. Unfortunately, today I encountered a middle-aged white woman who has been working there since 2020. She used to help me send letters before, but I could strongly sense from her eyes and facial expressions that she disliked me. I always held back and didn't show my annoyance. But today, the service she provided for the certified mail really made me angry. As everyone knows, certified mail has two identical numbers, one on the letter and the other for the sender to keep. This white woman insisted that I write the same address on the part I keep, but there was simply no space to write all of it... This is wrong. She was targeting me and making things difficult for me. Before, it was never necessary to do this... Her attitude seemed fine, with a smile on her face... but she was actually very bad. In the workplace, only your professional ethics and knowledge are needed. Please keep your emotions and a calm mindset at work. If you don't like dealing with people, you can change your job. thank you

Such great timing to stop by the UPS. After stopping by another UPS store and Staples I was happy…read moreto find this UPS open. I needed to print documents and mail them off. The energy was so good. Those two ladies were so nice to engage. In the last 30 minutes it got really busy and they worked their way through that line. Will now be my store of choice for these needs.

I come here every once in a while to drop off an Amazon return. All I need is a receipt. I prefer…read moreto do it with a person so I know it gets taken care of. But every single time I come here I get that older lady who always snaps at me "you know you can do this yourself over there at the self serve?" The first time she did this, she added "we had a big training the first day we got it" You know what, no one was at your big training. So every single time I come in I get this lady and every single time she snaps at me "there's a self serve right over there." Why does this lady not want to do her job? Can anyone explain this to me. Why do I have to get snapped at every time I come here? So today I go there, there's another lady there, a blond lady and I give her my amazon return so I don't have to deal with the angry old lady.What does she do? She gives it to the angry old lady. "Do you know there's a self serve right over there you can do this yourself." "Yes. I do know." She stands there for a second and realizes I just want her to do her job. For the love of God can someone at the store tell this angry old lady to stop snapping at people and just do her job?

Stopped by the Pinole Post Office on Friday around 1 PM to send some mail to my aunt. This is the…read moreonly post office in the city, so I expected a bit of a wait. There were only two women working the counter, and the wait ended up being about 5 minutes. Given the circumstances, things moved along reasonably well. The woman who helped me was actually very nice and helpful, which made the experience easy. Customer service was good, and I appreciated her patience. That said, this location could definitely use more staff, especially considering the time of year and how busy it can get. Overall, it was a good experience. I'd recommend this post office and would return.

They have a nice little parking lot in the trees. It helps create a peaceful tone. The line was a…read morebit long and slow, the staff were friendly and helpful though. When I got to the counter she thanked me for my patience and apologized for the long wait. Good customer service in terms of treating people kindly and doing a good job. Once a second staff person came in, the line went pretty fast. Overall maybe a 10 minute wait.

We had some last minute land related paperwork that needed to be settled on a Sunday morning. My…read moresiblings and I were looking for a place but being that it's Sunday there was barely anything open. Luckily, we thought of yelp and we were able to find Elias from mobile notary management. It was around eight in the morning when we called and he said he would be available at 10 AM. We needed six signatures and he was able to accommodate all of us for the documents. He managed to answer our questions, explained the services he provided ie apostille, notary. After all was said and done, he did his job and left. However, we siblings screwed up on one of the papers, we called him an hour after he left to explain that we needed him again. He was gracious enough to help us and drive back to my brother's house and redo the process. If you ever need mobile notary, choose this business. Elias is fast, quick, knowledgeable and 100% helpful.

When you work with someone that makes it their business to make sure your business is handled well,…read moreit's in your best interest to keep those people in your circle. Elias is that guy. Prompt response, thorough work, and great to be around. He helped us with getting some docs signed and delivered, on short notice, but was still early to our appointment. Can't recommend him enough!

I give Marie in the print area 5 stars. She was short-staffed, being the only one in the…read moredepartment, and juggling the print area with a line 5 people long, the UPS desk and answering phones. She stayed cool and professional. I took off the one star for Staples management. They advertise same-day delivery of print orders and yet don't maintain or cross-train employees so that the promise can be fulfilled. I expected better from Staples as a corporation but was thrilled with Marie's handling of my order.

I dont know what is wrong with the employees but I do come here often for amazon returns and to…read morebrowse. Employees are rude, unfriendly, dont greet you and it just feels like you're a bother for having them do their job. Unfortunately I will have to think twice about coming here.

Needed Bijaya's service for a patient of mine in the hospital. He came to bedside within a couple…read morehours, was professional, fees were reasonable. Overall, great experience.

Great service! Bijaya is knowledgeable and was able to help me with my notary that I needed. I…read morewould recommend him with complex notary needs. Thank you

They do amazing job. They clean my clothes from my flight for my long trip and they did amazing…read morejob. They're great and they are very good people.

Park Lake Cleaners provides outstanding professional cleaning and alteration services. They…read moreconsistently demonstrate courtesy, reliability, and a strong commitment to customer service. I also appreciate their convenient location and the attention to detail they apply to each garment, ensuring items are handled with care and completed to a high standard.