Mike came put me at ease and went through the process with me with clear instructions and what I…read morehad to do before the tenting to get ready. The crew came did their job very quickly and they spoke to me about the process and when I would be able to return. I happened to come by and see my house and they were there taking the sign and tape off. The driver said everything was good and I can get in. I didn't feel violated that people were inside my home without me there. Everything was as I left it. Nothing was moved opened or missing. I cleaned before I left and then I came back it was just as I left it. The company I had who didn't do the job was the total opposite and I felt like my house was dirty and violated everything was opened grass and dirt was everywhere and furniture was pulled out. Just not a nice feeling. I'm very happy with the outcome and the entire process. It was also a little less expensive wich is nice being a widow with very little income.

We set up a monthly service to treat our home, initially $200+ for a contract and $74 approximately…read moreper month. This came with an " inside guarantee". What that seems to mean is, if you have an issue inside that they would spray inside. Well I guess not. I called the morning they were due to come out again and Maria told me the employee would call me (so I could let him inside). That never happened. The exterior was treated only. I called back and obviously not happy ( not a good day for me), Maria told me that interior service would cost more. WTH! Wasted my time and money with them.

They're honest and very helpful in providing information regarding pest control. No pushy sales.read more

They do not show up, but still charge you. My property is gated and the only access to interior…read moreand our backyard is through the house. Five months in a row they did not enter my property, but still charged us for interior and exterior treatment which was never done. I had to complain multiple times, but they continued to do bill $160/mo without doing the treatment. Owner is a nice guy but unable to train his dishonest staff.

I have been using Bates now for several years and am so pleased with the results…read more Don is my service technician and one couldn't ask for a more qualified, reliable person. He's always on time, pleasant and very efficient. My ant problem solved.

Bates Exterminating sprayed our lawn on 7 Dec 2024 and unknown to me, they added green dye to the…read morespray. Green dye came off the paws of our neighbor's dog on Sunday. On Friday green came off on our dog's paws (had not been out till then). On Christmas day it is still coming off (see pictures). Bates refused to acknowledge it was a long-term problem and refused to do anything about it saying they were not responsible for anything done to our lawn as we had signed an agreement that they were not responsible. We have used their service for 32 years and never that problem before. The owner said he does not need to respond to a complaint filed with the BBB, which I had done on 13 Dec 2024. DO NOT USE THIS COMPANY, THEY REFUSE TO WORK WITH THEIR CUSTOMER.

Dear morde, three weeks already, I asked them to look under the mattress with me. I looked under…read morethe mattress with my son. Gentlemen said no, the source is coming from the kitchen. I decided to pull up the bunky board on the platform.And yes, invested with cockroaches.So I just threw out all my furniture.It's funny how you can't get through to anyone on a saturday.I am so mad.I do not recommend this company.Obviously they don't know what they're doing.Supervisor mark told me monday.He would have his experience guy of ten years.Come out and see if there's something the other guy is missing.Obviously he's missing it

Inspector Steve showed up on time and was very knowledgeable. He took his time going over the…read moreentire residence and provided me with a reasonable quotes. I hired Orkin and the first application is Next week. I'll circle back with a second review.

Although I didn't need services due to a Cuban Tree Frog problem, the company was quick and…read moreresponsive. Kyle came out to do an inspection and was kind and very knowledgeable. Thank you guys!

very professional, friendly and explained the process of getting rid of the ant infestation. So…read morefar so good. it has been a much better experience then i had with Massey. Seems to be working effectively.

We contacted nozzle Nollen when we found a dead rat in our back yard. They come to our house…read morepromptly and are returning regularly to keep us pest free. Prices are standard

I highly recommend Nozzle Nolan. Albert is always very knowledgeable about my yard. Especially if…read morewe are having problems or I have questions. He always knows how to fix it!

Once again Native Pest Management has surpassed my expectations!…read more Johnathan the technician that serviced my home today was excellent. He was polite, considerate, and friendly. I wish all companies in Florida were managed as well as this one. Excellent customer service and communication skills. Thank you so much for the great service.

Gustavo is wonderful!! I had my appointment scheduled for a…read morefew weeks now, and a few simple questions were asked of me. The appointment was confirmed and I received text updates 48 hours prior to my appointment. The morning of the appointment I received a message with an eta for Gustavo. He arrived, and was kind enough to slip on shoe coverings before entering the home. The process was quick, and he explained to me where he sprayed and what treatments he did. This had been one of the easiest companies for home service that I have dealt with. From customer support, to the actual appointment and service tech. Pricing was very reasonable and it was one of the factors when making my decision on which company to choose. I needed preventative care, and it was exactly what I got. Highly recommend, and Gustavo is wonderful, he even played with my dog for a min.

Very professional and thorough! Highly recommend. Matthew provided us with excellent guidance on…read morehow to take care of our pests!

We have had a great experience with Native Pest Management. They are dependable and we have no…read moreissues since using them. Michael has done a great job and explains what he is doing and anything we need to be aware of. We appreciate the friendly and great service from their team.