If the owner (great guy) isn't there don't bother. Staff are condescending, socially awkward and…read morelack the most basic communication skills for working any kind of service position.

Super helpful and informed staff. I've done retail purchase, FFL private transfer and ammo…read morepurchases here for years. They are the best. Hands down. Not a big box store or some fly by night. Info is handled well and in a very timely manner. They're all about the training and right handling. If you're in the market for home protection, or just looking to hobby shoot / hunt, this is the place.

Good selection of firearms. Took my certificate test here and the staff is knowledgeable and…read morefriendly. Prices a bit higher than Turner's but the experience is SO much better than the Torrance Turner's. Ugh. The Norwalk Turner's is great however. If you don't want to drive there, CAP is the place to go.

All clean and beautiful, excelente administration. Best place to visit and get your supplies ready.read more

Course taken: Beginner Pistol Training Course…read more Summary: 2-day course. First day was in the office where topics were covered via PowerPoint presentation and Pete allowed us to do dry firing with airsoft guns. Second day was at the range for about 1.5hr where he taught us safe operation (i.e. grip, stance, aiming, accuracy, loading, unloading). Special remarks: Pete's dedication to gun safety and safe gun operation is apparent in the way he teaches. He is passionate about safety and an enthusiastic teacher which made the class fun. One of his most valuable strengths is that he was able to teach in a way that I could understand. (Side note: I am afraid of guns but took this class to combat that fear!) Pete was able to keep the class engaged, provided constructive feedback, and attention to detail. With his guidance and support, I was able to see a significant improvement in my grouping and decrease my fear of guns overall. Also, I made new friends in the class :) **I will be returning for other classes. Definitely recommend.

Such a good instructor, kept it entertaining. He's so funny!…read more I am taking the 2 day course , today was my first day and I feel great , learned a lot of new things. Time honestly flew by cause I was just so into it. Can't wait for the 2nd day!

I had a very disappointing experience with Walser's Gun Shop. I ordered ammunition from out of…read morestate (Kentucky), where no sales tax was charged, and had it shipped to Walser's for pickup. Upon arrival, I was hit with a laundry list of unexpected and questionable fees: 1. 10% Sales Tax - Understandable since I'm in California. 2. 11% Excise Tax - This is absolutely not supposed to be charged directly to the customer. Excise tax is a federal tax paid by the manufacturer or importer and is already built into the price of ammunition. Charging me this separately is either a mistake or outright dishonest. 3. $15 Transfer Fee - Understandable. 4. $1 DOJ Ammunition Fee - This fee is legitimate. When I asked why I was being charged excise tax, I got an explanation that didn't make sense. It seems like Walser's is either unaware of how excise tax works or deliberately overcharging their customers. I will be filing a formal complaint with both the ATF and the California Department of Tax and Fee Administration (CDTFA) to address this issue. Charging customers improperly like this is unacceptable. This experience felt like a blatant money grab, and I won't be coming back. If you value transparency and fair treatment, I'd recommend going elsewhere. Save yourself the frustration.

Great, local, family owned business with friendly, professional service. Will take their time to…read moreprovide options and information to help you make the right choice. We need more businesses like this and we should be doing all we can to help them thrive.

I went to this place because of the reviews but it turned out to be one of the worst experiences …read more I went in to get Trijicon sights installed. I bought Trijicon sights brand new, sealed in the box and handed it over to them. I went to pick it up after a couple days and before I took off I checked them and noticed that the rear sights were not glowing. I went back inside right away and let them know. They acted surprised like saying they had no idea what happened. I figured they make it right and just replace them for me as soon as possible but instead they decided to go thru the Trijicon warranty instead of owning up their mistake and getting me new replacements asap. I did not receive any communication as I waited about 2 months Before I decided to call the to get a status. NO CALL NO EMAIL for 2 months . When i did call after 2 months Ivan had the audacity to accuse me of giving them broken sights from the very beginning of the interaction. He said how do we know they were not broken and said they didn't have time to check them per their protocol. That was not my problem if they don't follow their own protocols. Long story short I told him to call me when my sights were in and that I wanted a full refund. Another month passed by and still I received no follow up, I ended calling Trijicon directly to get a status update and they let me know they had already shipped them out to the store. I didn't call and just showed up to pick them up and I got my refund. After 3+ MONTHS! This is not how you treat customers. You need to make it right for your customers if you damage anything they entrust you with. Would not recommend at all, don't take anything there. It's obvious they don't know what they are doing when it's comes to this type of work.

Portside is the go-to spot in the South Bay. The entire staff is incredibly accommodating and…read morealways willing to help. They answer questions without any of the condescension you sometimes encounter at other gun stores. Highly recommend!

You get a different experience at red rifle. Firearms are laid out on the table and you can go back…read moreand forth getting a feel for what is the best fit for you versus doing the one at a time thing. You don't feel rushed and the owner is super knowledgeable. They do have models in stock that are back ordered at the big box stores. Best part is Remington the giant floof you can pet while shopping

Amazing spot, my go to for guns and ammo, he's always helpful with any and all information that you…read moreneed!! Thank you Jack

the used to be really bad as far as waiting time to be helped ,but now that they have the new…read moresystem in place and the ability to set up an appointment it is way faster. their customer service is good as well.

This is the best Turners location HANDS DOWN! The staff is friendly and helpful. I've never had an…read moreissue with anything at this location! If possible ask for Kelani or Cristian for assistance, they're awesome! Because of my experience with staff here, I will ONLY go to this location going forward, and if you're reading this, you should do the same! And all the talk about long wait times is true, however, they now have appointments online you can make ahead of time! And you can join the waitlist if you're close! No more excuses or bad reviews!

Doing business with you was very easy. You made this an amazing experience! Thank you for listening…read moreand helping me! SoCal is an Honorable & Trustworthy business! Fast shipping! Excellent Communication and very knowledgeable!!! I can't say enough great things about these guys! They're Awesome! Thanks again, Jeff

Oliver is very professional and handled my order with ease. Will be using him going forward. Highly…read morerecommended

He was very informative and helpful about clarifying the advantages and disadvantages of each…read morechoice. Really cool how personal the buying stage is, would highly recommend Port Arms to anybody.

Excellent service, nice guy as well. Far more convenient and easier to deal with than any of the…read morelocal gun stores. Recommend highly.