Our experience was overall very good, service, food, and atmosphere. However, when we were presented with the bill it showed a very high tip 25% was added automatically. We ordered from the summer special menu, no automatically added tip was stated on the menue. Our bill showed meal and tax total was $70.56 below that a line item 20% tip $16.52. The tip should have been $14.13 (20%×$70.56). I questioned the tip with the manager. He stated they based the tip on the meal price before the summer discount! We never even saw what that amount would have been, it wasn't on our bill. I argued they could not do that. He said do the MATH!! I signed the bill deducting the over charged tip.t The amount charged on my credit card was $87.17. The manager was a complete A--. He should be fired! I've never heard of anywhere charging a tip based on the price before the price you were paying. Luckily my credit company agreed with me. It wasn't the amount that bothered me so much as the audacity of the manager. He was the rudest person, should never be a manager dealing with public! read more

Spent our anniversary with Katie who was our waitress and the service, food and ambience was superb. Would do it again. I'm hungry.

If I could give this a zero I would. One star is too good for this. For background - me and my parents came here to celebrate me buying a house. We had reservations at 7 and arrived at 6:50 and were promptly sat immediately. We were sat in the back of the restaurant and immediately were overwhelmed by this horrible gas/sulfur smell. We immediately asked to be moved and were moved to a different table at the front by the door and the smell was gone. We were greeted by our waitress, I believe her name was Nicole, the moment we sat down and she took our drink orders. Our drinks came out pretty much immediately, and she took our food orders. Me and my step father got the 2 for $50 and both got wagyu flat iron steaks, both medium rare, his with fries and mine with au gratin potatoes. My mother got a burger with a baked sweet potato. About 5 minutes later she comes out with the popovers and house salad. The popovers were BURNT and black on the bottom. They tasted like char and none of us finished more than a few bites. We tried to ignore it as we were mostly excited for our steaks. About 5 minutes later, roughly 10 minutes after we were sat, a couple arrives at the table behind us. We end up waiting until 7:50 with NO sign of our waitress, no drink refills, never comes to check on us, no clue where our food is. About 15 minutes after that couple behind us was sat, they end up getting their food. Still nothing for us. She finally comes by and says, "I just checked on your food guys and it'll be out soon!" We were visibly and audibly frustrated at this point and she immediately snapped an attitude with us and was extremely rude. We continue waiting and our food ends up coming out at 7:56. I cut into my steak and it's RAW. Not rare, RAW. My step father's steak was ice cold and overcooked. His fries were also ice cold. Another thing, me and my step father ordered the same cut of steak. The Wagyu Flat Iron. My steak was skinny and tall, my step father's steak was flat and wide. they looked NOTHING alike. My mother cuts into her burger and it was overcooked and ice cold. She tries to eat her potato instead and the inside of the potato was stringy and had clumps in it. It looked like vomit and was extremely unappetizing. We call over the waitress and ask for the manager who ends up coming over about 5 minutes later, I believe his name was Mike. My step father explains our issues to him and he is dismissive, argumentative, and rude. I brought up the fact that a table behind us sat 10 minutes after us got their food and finished it already and he says that doesn't matter and overall was non-empathetic and rude. We ask him to take our food off the bill and that we just want to leave. It takes 10 minutes for the bill to be brought to us and it was by our waitress, not the manager. She says that the burger was left on and all our drinks. No sort of extra compensation or even a simple APOLOGY for our horrible evening. We express our frustration and the waitress once again begins being sarcastic, argumentative and rude. Me and my stepfather get up to leave the restaurant while my mom mother pays the bill. As me and my step-father are leaving, not paying any mind to her or anyone else, the waitress is behind us at the hostess stand and ANTAGONIZES us for NO reason saying; "I mean this is ridiculous guys, this is getting out of hand." My step father turns around and says "I agree, it is ridiculous. We had horrible service, our food was horrible, and we had to wait an hour to even be served." She starts trying to argue with him and we just turned and walked out. While my mom was inside paying, the waitress tried to walk away with her card so my mom followed her and asked her to leave her card if she was going to go to the back. The waitress does a sarcastic laugh of disbelief and says "What, you don't trust me with your card?" and gives the card back and walks away laughing. This was the most unbelievable, rude, horrible restaurant service I've ever had. I mean it seriously felt like I was eating at that vital "Dick's" restaurant where the staff is supposed to be ironically rude. I attached a picture of my raw steak that the manager apparently "didn't see an issue with." Feel free to eat here if you want to smell sulfur, be abandoned for 45+ minutes, interact with rude wait staff, and be served raw food! read more

Prime Serious Steak - raw steak - Seafood Near Me - Port Charlotte, Florida

First of all the hostess at the front and our server Alex were both very nice. The steaks and salads were good, and the boys enjoyed their meals (pasta and filet strips, NY strip and mac n cheese, and buttered noodles and fries). However, the panko crusted red snapper was too well done. Our main issue was that it smelled bad in the restaurant. We couldn't figure out what it was, but it was a musty smell or almost like the smell of some sort of gas. We sat for about 10 minutes without our server coming over or anyone bringing us waters. So we ordered right away, but the entrees did not come out for 45+ minutes. It was hard to get over the bad smell. They need to do something about that. read more

This is our fifth or sixth visit to Prime Serious Steak as we live in the Miami area. It's sad to read anyone has ever had a negative experience here because we have only ever had super positive experiences each and every time! We've been visiting this restaurant since 2018 and gave celebrated birthdays and anniversaries here! Our last visit was January 2026 to celebrate my husband's birthday. He enjoyed the prime rib which was cooked to perfection. I enjoyed the Mini Beef Wellington as an appetizer, since it's no longer offered on the main menu. I had it a few years ago. I also enjoyed a Filet Mignon Oscar style which again was cooked to perfection. The Strawberry Basil Martini was delicious and our server Lindsey was the best thus far! She's was super sweet and personable, very attentive and just fantastic all around! We've always been blessed with great servers and Lindsey was really a star! We were so excited with our meal that we forgot to photograph them! read more

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Food good but delivery slow server supper sides and soup cool steak perfect seats are close so there is not a lot of ambiance. You need to speak up to be hears. All and all best steak in town . They now take reservations and that shows help wait times read more

Unbelievable. Just incredible! Kelli ROCKED out our experience! My father in law is super selective and he didn't say a word through dinner. ;) Kelli paced us so nicely and was so professional and friendly. He was so polished and very comforting to my in-laws. He was a gem. We'll be visiting again in February and we'll be back again. The six oz filet was divine. Broccoli on the side. Another of Brussel sprouts for the table. Stuffed mushrooms were DIVINE. Our dinners came with salad made at the table. So much food! Huge thanks to Kelli - THANK YOU SO MUCH for a wonderful experience. We appreciated you! read more

Prime Serious Steak - My happy father-in-law. He told Kelli he'd take that loaded potato faster than the filet it was THAT AMAZING!!! - Seafood Near Me - Port Charlotte, Florida

Horrible. The steak was so overcooked and grisly I ate 3 bites. Twice baked potato choked me it was so dry. The salad was good. What a waste of money. My area sucks when it comes to anything resembling nice dining. I have been here years ago and it was a totally different experience. read more

We really enjoyed our Anniversary dinner tonight at Prime. Made a reservation online, started with a drink at the bar and (as always) the bar staff was friendly and entertaining. Once we were seated for dinner, our server Brian took over. He was attentive, knowledgeable and extremely funny. Dinner was delicious! Worst part was that I forgot my doggy box. We have consistently had a great dining experience at Prime! We will be back. read more

Prime Serious Steak - Happy Anniversary to us! - Seafood Near Me - Port Charlotte, Florida

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I'd give this establishment 5 stars had their parking lot lights were on. It's very dark. The reason they deserve 5 stars is the fact the Ambiance, Service & food was Amazing! The establishment has a very strong Black & Red decor. Very nice. From the walls having those color tones to the metal top tables with wood platters on top. All is signs of fine dining. The carpet has snags in it and could be replaced. But, you're not looking down while dining. The food was amazing! Specialty menus created by a Chef. Our waitress Crystal, was spot on! She presented the menu in a very professional manner. She added humor to her service and was very attentive as well. We tipped her very well as she took care of my wife, daughter, son in-law & myself. She made it a point to thank us for the tip as we were already in the parking lot about to enter our vehicle. She's awesome! Ask for her. We'll be back. read more

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Food was astounding - best steak I've literally ever had In my life and service was great - my only complaint was the patio seating wasn't available bc They didn't have a server For it on beautiful Friday night on a holiday weekend and inside seating was A little hot and stuffy Nd usually prefer outdoor dining anyway- but again the food was perfection. And service was great also! Will def return!! Highly recommend! read more

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We were a group of seven for dinner. We went about 4:30 because they don't take reservations. We love this place! Delicious large popovers delivered as an appetizer with regular and cinnamon butter. We ordered the onion loaf and calamari as a starter. The onion loaf is huge and easily shared. We all ordered prime rib. We thought all our ribs were slightly overcooked as we like more pink. So make sure to mention your pink level when you order. You get one side with dinner and they make a delicious salad table side with peppercorn dressing. Alli- our server - was friendly efficient, and quick service. It is a busy place so the atmosphere is loud but we were able to have easy conversations. Plenty of parking. Plan on taking home leftovers - the portions are large. read more

Food was good in general. We went for the 2 for $50. Lots of food. I understand it can be a little challenging to take the right temp on a thin NY strip, but you know, with experience and timing, you can definitely make it to the customer's preferences. We were asked, "How do you like your steak?" My wife chose rare, and I said medium rare. Unfortunately, both of us got pure raw meat. They didn't even make an attempt to cook them differently. We ate the steak because it still had a nice "coal flavor." I was just shocked someone at a steakhouse doesn't know how to cook meat. read more

It was 2:30 on a Sunday and chef said ok to the wago NY strip. Less than an inch thick but was still charged full price. I will order a burger next time since I have gift cards to use up. read more

Prime Serious Steak - Wago. NY. $59. Late lunch plus tip with $80 bottle Brought them home for pic. - Seafood Near Me - Port Charlotte, Florida

Great friendly service by Brittany made our experience. I appreciated the atmosphere and nice touches of the wooden platter, the knife board displaying steak knives and salad mixing presentation. The popovers and Caesar salad all The lamb chops were very tasty and plentiful, augratin potatoes and a side of Asparagus, with Béarnaise sauce. A perfect Cabernet juggernaut for me and a red sangria for mom with the salmon complemented our meals. Thanks GM Brenda for the nice welcome and remembering my mom. Nice dining experience all round. read more

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Glad to know that you guys are taking reservations now. I wish I had known that earlier lol but it was worth the wait. We waited an hour and got Cameron as a server. We've been to this location several times in the past and honestly, Cameron is the best Server that we've ever had pretty much anywhere in Port Charlotte that we've been to. He recommended the prime rib blackened, and he couldn't have been any more correct. Probably the best steak I've ever had in my life. He took care of my entire family at dinner and did a fantastic job.Cameron, if you read this, I'm gonna get you more on a tip when I see you as well I feel like I didn't give you enough when I looked at the bill. I didn't have my glasses on lol. Great job to everyone there especially Cameron and we will see you again very soon for the two 440. read more

Prime traditionally has great beef however tonight we got the filet with Gorgonzola pasta and the meat was overcooked and dry. Their homemade pasta, salad and popovers are wonderful but on this Tuesday night the chef wasn't paying attention read more

Garbage steak , everytime time, the floor, booths and "decor" are so damn dated. This place is like a trailer park steakhouse

Prime Serious Steak 6-11-25 Wow I can sum up this place in one word amazing, amazing, amazing. Well, that's 3 Words but it describes our experience we had there. We arrived on a Wednesday at 4pm when they opened to celebrate my wife's birthday. There were a couple people waiting outside to get in. Once inside the place was neat and very clean. I loved the Wine wall and the Butcher Shop. Our waitress Felicia was on the ball with taking our drink orders and answering any question we had about the menu. She came back fast delivered our drinks and took our food order. I ordered the Blackened 12oz Prime Rib med well; Fully Loaded Baked Potato and the Salad comes with all entrees. My wife ordered the Surf & Turf, (6oz Filet & 6oz Maine Lobster Tail) Baked Sweet Potato with brown Sugar and Cinnamon Butter and a side of Asparagus, the Salad came with it. They asked how she wanted her Lobster cooked she asked them to Grill the Lobster and the Filet cooked medium. For an appetizer I ordered the Lobster Bisque for the both of us. Our Bisque got delivered first to us. This Bisque was the best I have had in this area. Next time I am not sharing it as I will order one for my wife and one for myself it's just that good. Shortly afterwards Felicia delivered Popovers which is Puffy Bread to our table. I believe they had a cutting board on the table just for this bread. She also brough a cart to mix our Salad to our liking right at our table, what a nice touch. The Bread & Salad were fresh and very good. Our main food ordered came out at a reasonable time and looked amazing. My Prime Rib was done perfect, and the Loaded Baked Potato was just that. My wife's Surf & Turf looked very good. Her Filet was done perfect, and the Grilled Lobster was gilled perfect and very tasty. Her Asparagus was not over cooked it was great. All our food as hot and so good. Felica kept checking on us and made sure our drinks were filled. My wife ordered a Pina Colada even that was good. The Manager even stopped by to make sure everything was ok. Felica brought out a Happy Birthday plate which had a little Cake and whipped Cream on it for my wife. I tell you even that was good. Very seldom a place hit on all cylinders, but this place pulled it off, they hit it out of the park. If I could give this place 6 stars I would. I give this place 5 out of 5 stars for just a fantastic experience. WE WILL BE BACK! Follow Me On FB For More Reviews & Fun. Gulf Coast Terry read more

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We had a fabulous meal here this evening, our sons 40th BD! We had excellent service and the food was amazing, as always at any Prime!! The BD boy got the Tomahawk, a steak he will never forget!!! Fun fun night for the 5 of us! read more

Prime Serious Steak - Tomahawk Steak - Seafood Near Me - Port Charlotte, Florida

It had been awhile since we'd been to Prime, and I get it, like everyone else they're trying to save money, but part of the atmosphere was their table side salad preparation and presentation. I guess those days are gone, cause the server just carried out a bowl and put it on our plates, which was a smaller portion as well. The guys liked their prime rib and us ladies enjoyed our fish. The popovers didn't seem fresh and we didn't get bread plates to put them on so we were managing them on top of our salads. Overall, it just wasn't what it used to be. Maybe they will improve when it's off season, we hope. read more

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1st time visit here with a regular and it was quite enjoyable. Ordered a medium well ribeye (extra seasoning) with a side of asparagus and it was all delish. Had also ordered a sangria but I didn't like that. Service was lovely. All in all, highly recommended! read more

Prime Serious Steak - Med well Ribeye with side of asparagus - Seafood Near Me - Port Charlotte, Florida

I was going to write a detailed review of what exactly happened but honestly it's not worth my time. Server was terrible, inattentive and walked off several times without getting an answer from my husband about his drink or food order. Paid for a glass of wine we didn't drink and walked off, I won't waste my time giving business to places that don't know how to actually serve customers. read more

Prime Serious Steak - Seafood Near Me - Port Charlotte, Florida

From walking in the front door, before we even made it through the threshold the greeter asked us "how many in your party?" I was a little bit taken aback by that. We got attitude when we said we didn't want to sit by the front door but further into the restaurant. Then our server was short with us and disregarded the fact that I was even there with my wife, several times! We asked the server for water without ice and he brought my wife one glass again disregarding me, and left the two glasses of water with ice in them on the table and said "someone will drink these!" and walked off. At this point my wife was frustrated, and it being her birthday, she lost her appetite for anything on the menu. He then comes back several minutes later to ask her if she wanted anything else to drink and finally asked me if I wanted anything! So I kept it short. Malbec. He came back with the drink and later came back with their specialty bread and told us about the specials. And then walked away! He didn't ask us if we wanted a starter, or if we are even ready to order. After about ten minutes of sitting there looking at my wife's face of anger and frustration, I then decided we are going to leave. I got up to ask him for the check and told him that he had upset her and she didn't even feel like ordering and at that point he handed me a check for a glass of wine that I didn't even get to drink. Instead of offering to take care of it. Although everybody else seemed to be enjoying the atmosphere and their service, we unfortunately did not. read more

Being from out of town, we were in search of a good steakhouse with a nice wine and casual ambiance. Prime was perfect. We were seated right away and service was friendly and fast. The "poppers", a house made role with cinnamon butter melts in your mouth. Next came the house made salad, prepared to your liking, table side! Delicious. For appetizers we tried the mini beef wellingtons, Wow! The onion soup was very tasty but a little too much bread for my taste, & hubby s aged rib eye was the best. Price was very reasonable. Too full to try the dessert. Very impressed read more

Another great visit to Prime Serious Steak, we were told there was an hour wait but we were sat in about 20 minutes. Once again service was on point. Steaks came out as ordered even my Wellington which I was a little worried about was perfectly cooked. read more

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Very good food was a pleasant place to have a good steak. It was cooked perfect service was nice clean place

I haven't had steak in a while now .... So me and and my girlfriend wanted to try out a new restaurant. This steak was amazing the whole meal was amazing . As well as the service was top notch . And the food wasn't so expensive 10/10 will be coming back! read more

Prime Serious Steak - Steak - Seafood Near Me - Port Charlotte, Florida

Service was attentive and kind. Ambiance of the place is nice, we were out in a little corner which was great because it drowned out the noise and made it feel less busy. When we walked out, it seemed like a lot of tables are put close to eachother. My prime rib was your average prime rib. Nothing I didn't like and what I expected. French onion was amazing and so was the Caesar salad. Husband ribeye was little overcooked on the outside. Kinda gave a burnt taste. But wasn't unedible. Overall would recommend to someone! Just for the cost, a few things could be different. read more

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Don't waste your money. I previously gave them 5 stars. Not now. The popovers are usually served ice cold. If you want a steak medium rare, their definition is blood rare. This is not just on one occupancies, but after the third time of getting a raw steak, they have lost my business. When you send a steak back, everyone in your party is eating and you are staring at a cold popover. Not worth the money any longer. It all starts with the manager and she couldn't care less. Always the same, it was a mistake and she will take care of it. There is no reason to have to return a steak if it is cooked right the first time. read more

We had dinner at Prime yesterday. We arrived at 4 when they opened, perfect time! No wait, no rush and by 5 they were pretty well packed. We both had the petit filet and each was perfectly cooked to order. Our server, Hannah J, was a delight. Very knowledgeable about menu and menu items, attentive and fun. The asparagus with bernaise sauce was very good and the table side salad was delicious. The atmosphere was relaxing and we appreciated the special touches to the meal, the knife board and cinnamon butter with the popovers were a pleasant surprise. While not inexpensive, I think that the menu items were reasonably priced and a very good value for our meal, which we thoroughly enjoyed. We will definitely be back! read more

We were a table of 10 last night and the waiter was very good but the food for most of us was sub-par. Afraid we have found this the last few visits. The food took so long to come out and the steaks were overcooked and both orders of stuffed shrimp were so dry. I get this frequently and have never had the shrimp like this. It was a Saturday night and our waiter was so busy plus with how long it took for the food to come out we didn't send anything back. I was told by a few of our guests that the macaroni and cheese was very dry too. Something is going on in that kitchen lately and it's not good. Disappointing. read more

Food and service were overall very good. EXCEPT.... The $68 steak was ordered medium, came well done, no hint of pink. Manager's solution was to reduce the check by $16. Total check for four was $450 plus tip. Apparently the chef does not take pride in his craft, nor does the manager expect much from his kitchen staff. Server was great. read more

The ambiance was wonderful and our server was very attentive. The food was just ok. I am a steak foodie and I love filet mignon, and I expected better of the food here after reading reviews. The side of mushrooms were inedible. The salads were good and my husband enjoyed the bread. read more

This review is only about food, they overcooked my steak, undercooked my father's. He got a ribeye and I a New York strip. we swapped. Even after I thought the food was very average so they got an average rating. read more

Awesome food, Awesome service, Awesome ambiance and Awesome value!! 2 for $50 can't be beat!!....can't go wrong here. Will definitely eat there again when we are back in the area read more

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This has been my favorite steakhouse for five years. I had the worst experience tonight because of the manager. Bartenders are awesome. Usually eat there with no problem. I order a custom cut ribeye every time. Ate with friends tonight at a table. Same order. Took an hour for food. My $50 medium rare steak was medium well. Everyone at table was done eating when I got my recooked steak. When I cut it open it was obviously rare, but I wasn't sending it back again. Ate what I could, put most of it in by container to go. When bill came, manager said I'm taking off your drinks. $9. I told her it was not acceptable. The waiter told me she saw it was undercooked. We watched her chirping at him for telling us she saw it was undercooked. I tipped him well, good service. I will not be going back until there is a new manager. Awful experience at a formerly good place. read more

It was horrible. I do not recommend this place at all! First of all where's the customer service, like hello where is it because I don't see it. Second of all we tried talking to the manager he didn't care a single bit. like he is the manager I thought at-least he would be a nice person, but NOPE he was a horrible manage. We went through so many drink and never got bread we had to ask to get bread they should just bring it. and it took 45 minutes to just get bread. We had a reservation for 7:30 we got there at 7:20 and we left almost closed. We literally left almost at 10:00 like what is this service. And other people that came later that we did and left way earlier than we did. It shouldn't be like this because we had a horrible server some other ones were on Tract but this server was not. She had no communication, didn't even say sorry or anything. All she said is "I don't know why". in not a caring way. Like how rude, in my opinion I personally think that she should be fired because she gives horrible customer service. By the way her names Megan if anyone wants to avoid her. It took so long to get our food it basically took 2 hours. I used to like this place but not anymore. They give horrible service in general. So I recommend not coming here. read more

Steaks were excellent and cooked to order. The service was excellent as well. Not a big fan of the au gratin potatoes or the twice baked potatoes. Mashed potatoes were fine as well as the sautéed mushrooms. Would definitely go there again . read more

Dined there on a Friday evening! Food was awful! Prime Rib was tough an had no flavor! The Stuffed Shrimp was also tough and crabmeat stuffing was dry and tasteless! Was not a good experience at all! When I called to talk to a Manager he did not seem to care one bit! Don't waste your money there!! read more