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Services - Prime Zone HVAC

Air duct cleaning

Air duct sanitization

Air duct filter replacement

2 More Services

HVAC installation or replacement

HVAC system maintenance

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All Duct Cleaning

All Duct Cleaning

4.9
(40 reviews)

I called on Saturday and they were able to come on Tuesday which I appreciated, because the new A/C…read moreis being installed on Thursday. Malik cleaned our ducts and vents and sanitized them. Sanitizing the individual duct/vents was added ($25 extra for each vent) to the originally quoted package which he said only includes sanitizing the main duct, but I wanted that done after seeing the mold build-up on the vent registers. He also helped taking out the moldy vent registers because it's probably better just to replace than trying to clean them. Overall, glad we did the cleaning, though I wish it was clearly stated the vent sanitizing was NOT included in the quote, because the quote just said "...air duct cleaning includes up to 15 supply vents and returns, two main duct per single unit, sanitizer (to prevent mold growth)..." A little update: Later through the check-in with the owner, the owner Nick answered all my questions, told me how to maintain, and that we won't need to do a cleaning again until a few years later. Also after hearing my concern about the mold on the registers, he said the registers needed to be thrown out and replaced, but the ducts behind the vents themselves didn't have mold so didn't have to be sanitized, even though it was my request to sanitize them. I was told main duct/trunk sanitization is what they usually do and individual duct/vent sanitization is not a recommended practice actually. He offered to refund the extra charge for the vent sanitization that I didn't need. I appreciate that honesty and accountability.

Cancelled on me the first day and came three hours late the next day…read more To clean my dryer vent the guy on the phone said it would be a 100-200 bucks. Turns out they charge $30 a foot and my bill was about $750. They were at least supposed to quote me before doing the work but they didn't. I spoke up and they apologized for not showing me the quote first and charged me 400. I paid. And now that I'm playing it out in my mind, I feel like this might have been all by design. I think I was just played big time.

LusoPro

LusoPro

5.0
(43 reviews)

Hired LusoPro to clean our HVAC vents and they did a great job…read more The technition came on time and was friendly, patient, professional, and thorough. Showed me before/after pictures of the vents and they look so much better. More importantly, we were considering another company that wanted to charge us double LP's rate and said that we had mold throughout our system, which sounded alarmist. The LP technition confirmed that we have mold on our vent covers only and not in our entire system. A much cheaper price for better, honest service. Will use again.

I can't believe I haven't reviewed these guys before…read more I first used them in 2023 after having some frustration with other companies to clean out the exhaust vent for my washer/dryer unit. The guy who came is named Vano. He was personable, considerate, warned me before he started to use the vaccuum ("I'm going to make noise!"), cleaned up after himself as well as dust that was on the floor, building up over the last year. He did the job well, and noticed that we do the laundry almost daily, so there's a rapid accumulation of garbage in the screen that catches all of the lint as the steam exits the exterior of our building... so he said that if we notice it getting clogged-up over the next 6 months, we can just call them to ask him to visit and clean the screen (it's very hard for us to access this screen safely) at NO CHARGE. That makes me feel like I would NEVER use another company for this service as long as these guys have Vano working for them. I am committed to these guys. They are simply 100% awesome.

1NewYorkHVAC

1NewYorkHVAC

4.1
(35 reviews)

Things began great with Chris. He showed up when he said he would. Diagnosed the issue, and…read moreprescribed the solution. He told me the shop would have to order the permanent replacement part, but he could install a temporary one. I paid him in full for everything, including his coming back in a week with the permanent replacement part. The problem is that last part never happened. He responded the first time I contacted him, telling me the shop never ordered the part, that he'd reordered it and would have it done that week. That was 6 weeks ago. He hasn't called or texted me back. Let me repeat, I've already paid him for the part and the installation. He's stopped responding to me. This seems out of the ordinary for him given his other reviews but this is unacceptable.

If i could give less I would...STAY AWAY...WASTE OF TIME…read more Truly disappointed. With a busted a/c unit in the nyc heat, one does not want to deal with an unprofessional and unreliable business. I am so disgusted with 1NewYorkHVAC that I am posting my first ever yelp review. This business in NO way should have 4 stars. After speaking with Chris on Wednesday, he told me to email him my address and model of my unit which I promptly did. He never responded to the email to confirm. I called him Friday afternoon to confirm our appointment for the next day. He told me he would call me that evening to confirm time. Not only did he never call, but never responded to any of my calls the following day. Not worth another moment of your time.

Prime Zone HVAC - hvac - Updated June 2026

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