I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job…read morebecause there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again.

A change in ownership a few years ago ruined what was once a great business. I stuck it out for a…read morewhile, but when I went back with pants that had been hemmed and the seams unraveled after a few washings, the owner wanted to charge me all over again, because apparently you "can't expect the hems to last that long." They always had befor,e and they do at the place I go now at 97th and Greenwood. ;)

Julie is so so nice. Took the time to introduce herself and welcome me as a new customer. I had a…read moregrease stain on my favorite pair of dress trousers and she got it all out. It's not cheap but dry cleaning in general isn't. Her prices are fair compared to others but her service level makes me ok with driving a little further.

Do not have your men's dress shirts dry cleaned here because they consistently break the buttons on…read moreyour sleeves and blame you. Their pressing machines are breaking the buttons and they try to blame you for the breakage by hitting your sleeves on a desk or table. What a bunch of nonsense. This has never happened to me at any other dry cleaner.

I used this service at the end of 2023 and it left a bad taste in my mouth. My clothes were cleaned…read morewell but I felt so bad from the customer service I put it in the back of my mind so I didn't write a review. I recently moved to Los Angeles and found a new dry cleaners down the street from me that charged me half the cost for the same items which was refreshing. I thought of this place and wanted to leave a review to warn people how bad this was. These people were hostile, defensive, and greedy. They kept on hassling me about my clothes and texting me for approval for new costs. The texting person gave me an estimate and sent me like over 10 photos of my clothes to point out all the stains and hair that was on my clothes and repeatedly told me my clothes were wrinkled and very dirty. This was unnecessary and made me feel attacked and shamed. Like WTF?? I just wanted them to clean my clothes not pick faults with me! Instead, they acted like they were taking me to court! So much unnecessary stress and hassle for dry cleaners! They ended up charging me over $50 more than originally estimated because my clothes were oh so hard to clean and so dirty. Despite going over the original estimate, they still hassled and tried to guilt me for tip at the end saying they gave me a deal. What deal? Your services are super expensive! The tone they texted me was just so very rude it's like they didn't want me as a customer. I never fought them on the expensive costs but they were hostile from the start. I ended up going back to my previous dry cleaners, City Custom Tailor & Dry Cleaners in Belltown. They are not cheap either, but a little less expensive and they are chill. I do not think cheap dry cleaning exists in Seattle but this service sucks.

I reached out to this service over email because of an issue and received an incredibly unhelpful…read moreand unempathetic, less than a full sentence response back. Will not ever use this service just for lack of decent customer care. Edit: It's funny that the response to my review got more of an explanation than the email (which for the record was left at "Sorry there is nothing we can do with dye transfer.") My inquiry was not rude in any way and warranted a more thoughtful reply. It is absolutely within my rights to leave a 1-star review as a reflection of my experience with a business's subpar communication. If you look at the other low reviews for this business, you'll see a pattern of poor communication skills. Service isn't just left at the product. It goes all the way to effective communication, of which this business has none, other than to double down and defend themselves anytime someone has criticism.

Let me say right up front - dealing with staff was excellent. My rate reflects my decision to take…read morea precious hand-sewn cotton quilt to remove a tiny coffee stain. This is a 50-year-old heirloom where each piece has a story, and it is an ongoing project. Given there were signs everywhere emphasizing their no-strinkage safety with cotton fabrics, I stupidity trusted it. It returned shrunk, each tiny piece slightly smaller and buckled, therefore not matching the ongoing work at home, and many pieces ripped off. AND the tiny stain still remained. I had a near heart attack. Staff insisted they could "fix it". I returned take 2, stain still there, but quick shoddy repair of ripped pieces and they (kindly) insisted I did not have to pay for their mistake. Then, I spent 2 weeks at home re-calibrating to the shrunk piece, and another week removing ruined torn pieces (some were over a 100 years). Lesson learnt. NEVER take a vintage piece to any dry cleaner! A month on, I was still working on repairs.

Super great communication, quick service, and timely delivery and pickup. Highly recommend.read more

Amazing service. Always exceeds expectations. Hannah is the best at alterations and listening to…read morewhat you want while offering her suggestions.

Hannah does great work at a fair price and always with a smile. I have brought a few garments to…read moreher and am always pleased. Two thumbs up!!

If I could leave zero stars I would. I brought a very nice less than year old wool curtain to this…read moredry cleaner to be dry cleaned. They shrunk my curtain and while they did make multiple attempts to fix it (sometimes in a begrudging way), they refused to admit they actually laundered it and pay for it to be replaced. I complained to the BBB about them where they lied about our interactions and the initial condition of the curtain which was basically brand new and only had something spilled on it, hence me coming to them for cleaning. They took the unusual route of speaking to the BBB through a lawyer in what I can only guess was some attempt to intimidate me, where they accidentally admitted they laundered the clearly wool curtain that I told them on initial drop-off was dry clean only. Additionally in my first interaction I gave them an out, saying if they couldn't do it that's ok I'd try elsewhere, and they assured me they could. The owner essentially called me a liar, said the curtain was in a poor state when initially brought in (as if that matters), and accidentally admitted they ruined my curtain. I wouldn't trust this place to launder a gym sock. My whole complaint can be seen here: https://www.bbb.org/us/wa/seattle/profile/dry-cleaners/marion-dry-cleaners-1296-1000041473/complaints

Great service. I was pushed for time and James rushed my job through. I really appreciate the effortread more

I rarely need professional dry cleaning services. But after reinforcing the buttons on my college…read moreaged son's wool peacoat, I realized that it needed a major overhaul after sitting out on a chair for quite some time. I used my trusty Yelp app and looked at reviews for businesses located in both Seattle and Shoreline. I decided on Sunshine Cleaners in Seattle's Wedgwood neighborhood based on the solid reviews. It's helpful that they have an adjacent parking area since they are located near a very busy intersection and thoroughfare. I brought in both his wool peacoat and one of my dressy business jackets with intricate detailed threading. I was greeted promptly, items assessed, contact information collected, and a cost estimate stated as I was handed a claim ticket. I returned a few minutes after the stated date and time on the claim ticket a few days later. Note - I wasn't in a hurry and didn't need it expedited. Both items were ready on hangars and plastic covers as promised. The price was very reasonable, both items were undamaged and looked great! And bonus, without that distinct dry cleaning chemical smell I recall from items taken elsewhere years ago. Convenient, professional, prompt service experienced with my first visit!

Great, friendly local gem. My go to for alterations done well and quickly. A bit pricey, but well…read moreworth it!

They do a great job with dry cleaning. They were able to remove stains on one of my garments, and…read morethe result looked like new. Their service is very friendly.

Best tailor in town! I had a pair of jeans hemmed and a bridesmaid dress altered and they did…read moreAMAZING work!

Quoted me up the fxcking ass HAHA. I went to SURF drive in cleaners 5 mins down the road, where the…read moregave me a FRACTION of the price. Example she told me $60 for a dress repair he told me $16. (Yes I double checked I heard her correctly every time). It seems this lady would rather swindle people the first opportunity she gets rather than make a lifelong customer! Shame I'm so happy I found a good place with good people and good prices at the Surf Cleaners.

Good service, quality work, and a fair price!…read more The somewhat unusual zipper on my favorite reversible jacket suddenly stopped zipping (What good is a rain jacket if it doesn't zip up?), so I decided to try Greenwood Cleaners as they had been recommended by a friend. The lady I dealt with was very helpful, the work was done on time, and the charge was quite reasonable. So glad to have my favorite jacket fully functional again! Will definitely return the next time I need something cleaned or altered.

It's good to have a dry cleaner that you can count on, especially when I'm trying to keep my…read moresweater game going and they have a stain or two on them. Took a stained sweater here to be dry cleaned and happy to have this place nearby for that as I just walked it in. Attendant, presumably the owner was friendly enough. He took my sweater and told me it would be a week which seems to be the standard at these cleaners and alteration places. He handed me my ticket and off I went anticipating a fresh sweater. A week later that's what I got, a nicely cleaned and folded sweater in a protective bag. It ran about $15 which I agree with another reviewer is a tad high, but everything's going up these days it seems. The work shows though and will totally come back for further dry cleaning should the need arise.

Really great service. They did a beautiful job on my quilt…read more I really appreciated the care they took to keep it in great condition! Many thanks