Jasmine groomed my dog and she was so attentive and sweet. the groom was great and she helped to…read moreexplain what the add ons were. highly recommend!

I took my dog to Pet Supplies Plus for grooming, and afterward she began limping and would not put…read moreweight on one of her paws. When I took her to the vet, I was informed that two ingrown toenails had been removed during her grooming appointment. My biggest concern is that no one told me this happened. If a procedure was performed or there was an issue with my dog's nails, I should have been informed when I picked her up. Instead, I was left wondering why my dog was suddenly limping and in pain. I understand that accidents and unexpected situations can happen, but communication with pet owners is extremely important. Had I been told about the ingrown toenails and their removal, I would have known what to expect and how to properly care for my dog afterward. I'm disappointed by the lack of communication and hope management addresses this issue so other pet owners are fully informed about anything that occurs during their pet's grooming appointment.

They were able to fit me in last min! did a great job! my dog got the fluffy 1 cut, he's adorable…read morenow!! lol will be coming back monthly for my doggie grooms!

PAY ATTENTION TO DETAILS ‼ The first time I brought my schnauzer there to be groomed it…read morewas a nice experience, the only complaint then was that her eye lashes were cut after I specifically asked them NOT to be cut. But because the overall grooming by Tracey was good. I accepted their apology. Her lashes are still growing out. Today I took my dog back to be groomed specifically asked again NOT to cut her lashes! When I pick her up I notice that one is much longer than the other . The owner calls me to apologize and relay that the groomer Sheldon said " he was very mindful of her lashes and they were uneven from before". I don't believe that at all! It's too obvious (see the pictures) that he cut it and doesn't want to admit it. I love to support black women owned businesses but the lack of accountability is not cool. And oddly she was okay with losing a customer.

The whole reason I wanted a mobile groomer was because my dog gets anxiety. This is my second time…read moreusing her and she's great!! Having anxiety, he can be difficult at times. She didn't complain, in fact she was very sweet about it. He tried giving her kisses when I showed up so I know she was nice to him. He also has very sensitive skin and she worked well with it. She used a sensitive skin shampoo, and she didn't irritate his skin at all. She's the only groomer I'll use!

From the owner: We have a small, cozy grooming salon that comes to you! Your dog will have 100% of our attention…read moreand won't be upset by strange dogs or people.

I can't say enough wonderful things about Kassidy at Preppy Pets Salon and Mobile ! She is truly…read moreexceptional from the moment we met her. She was patient, kind, and incredibly caring with my fur baby. It was obvious that she genuinely loves animals and takes great pride in her work. Kassidy took the time to make my fur baby feel comfortable and safe,and her gentle approach immediately put us both at ease. Her attention to detail was outstanding, and when my fur baby was finished, she looked absolutely beautiful smelled amazing and seemed so happy and relaxed as a pet parent. Finding someone you can fully trust with your fur baby is priceless and Kassidy has earned my complete trust her professionalism, compassion, and dedication truly set her apart. She goes above and beyond to make sure both Pet and owners have a wonderful experience if you're looking for a Groomer who is talented, trustworthy, patient, and genuinely cares about your fur baby. I highly recommend Kassidy. Thank you for the amazing job for treating my precious fur baby with so much love and care. We are so grateful and we will see you in 3weeks

Very nice very professional will use them again dogs looking great and beautiful highly recommended…read morethank you and keep up the good work

I took my MAS here for his first trim/grooming and it dis not disappoint. I am very pleased with…read morewith my baby's hair cut. I opted not to get a cologne after the bath, it was just a personal choice and they did not spritz him as instructed. The place is clean. The lady at the front desk was accommodating. I actually called the same day and fortunately they have a couple of open slot. The staff i spoke with were good. But the most important thing is that the groomer knows how to groom. I was scared that they would trim my dog's fur too short. TK's the name of the groomer. Good Job! My dog is very finicky with nail grooming and i was pleased that it was trimmed! I will be a regular of this place

I have been going to IPG for a while now I love their $10…read moreoff on Tuesdays and Thursdays I used to take my dog to another place but they brought up their prices so much but I like their prices here. Good reasonable price! Never disappointed on my toy poodle hair cut. Definitely like how they always communicate with me if my dog is matted, recommend every one to try this place out!! Here I have my dog dale and my sisters dog hashbrown. They both go to IPG

Been going here for a couple years to get my mini schnauzer, Dino, groomed. They typically always…read morehave availability even if I call the week of to book. Every experience has been great! Dino is usually done within 2-3 hours and he always comes home looking and smelling fresh! I get the schnauzer cut and never have any complaints! One time, Dino had an open wound and they cut around it so it wouldn't get infected. Highly recommend this place and Mary!

Update: Owner ended up responding with two text messages but according to her, we've been in…read morecontact many times throughout the ordeal. BEWARE***Kennel Cough Alert*** 12/10/2024 I dropped my dog off for the first time at a boarding facility here. I felt confident after speaking with the lady that works there that this would be a decent place for my furbaby. I did not have a great experience with the man that works there and to find out, he's the "General Manager". I dropped my, almost 2 y.o., dog off here from 11/30 - 12/8 as we were going on a cruise. Upon pick-up on 12/8 around 11:45am, I asked the GM how was Kingsley's stay, and he replied "good". I expected to hear more than just good as an update, but ok. As the GM brings out my baby, he is coughing and honking. I asked the GM about it and he "promised" that Kingsley wasn't sick but was pulling on his harness (not collar). I told him that in all the year(s) that I've had him, he's never made those sounds pulling on a leash. I asked him if he was sure and he stated the same thing. When I got home, Kingsley continued to cough, honk, sneeze, and try to clear his throat. Around 4pm, I called back to inform them that he's still making these sounds and there's no harness or anything on him. The GM said how it was impossible to be Kennel Cough, how they had a slow week, how there wasn't many dogs, etc. The thing is, Kingsley is unaltered, so he couldn't have the play time with other dogs anyway so it doesn't make sense. Kingsley also had soft stool with blood. I asked him if he had noticed or if any staff had noticed and he said no. This leads me to believe that they are not keeping a true watchful eye on the dogs to any degree. The GM says that him nor any of the staff heard Kingsley coughing or noticed blood in his stool. Kingsley was with them for 9 or so days and he did not arrive like that. I've never had any illnesses with him up until this point which I expressed to the GM. My rhetorical question to him was so this is Kingsley's 1st time coughing at my noon pick-up and bloody stool by 4pm and it's sudden onset?! That's ridiculous. The GM denied it and said how we couldn't prove anything without a vet's opinion as he is not one. He said after taking Kingsley to a vet, then we could have "the" conversation. On 12/9, I took Kingsley to urgent care and he, in fact, has Kennel Cough. They loved on him and prescribed him medication. I relayed the GM's messages to them to check for their medical opinion and they made it clear that it's impossible that his very first time showing signs of Kennel Cough and bloody stool was when I picked him up. I called Paws and Friends today, 12/10/24 around 5:30 pm, and confirmed the Kennel Cough to the GM. Did he apologize? No! Did he seem caring? No! His response was that Kennel Cough is not 100% preventable. I could understand that to a certain degree. My issue with him is the denial, suspected dishonesty, and the lack of accountability and customer service. I asked him if there would be any reimbursement for his medical care or even a portion of his stay, the GM said no. I feel that like paying for Kingley's vet care at the bare minimum could have righted this wrong. Quite actually, I would have been the upmost satisfied with a more transparent answer and wellness update upon pickup akin to "Hey, I'm not sure if Kingsley is ill, but we noticed this and that and we'd advise he'd be seen for these symptoms because ( ) isn't 100% preventable. But no, I received an Oh, he's just pulling on his leash, I promise he isn't sick. Oh, he just coughed once, that's not indicative of Kennel Cough. The service and treatment my family received is unacceptable and I cannot recommend Paws and Friends to anyone with pets. Also, I asked the GM if there was anyone that I could speak to besides him, a District Manager, the owner, anyone above him. Guess what, he's the end-all-be-all. In his words, the owner isn't really involved in the business. For boarding, I spent shy of $300 and for vet care, I spent about $280. **Message shortened for update space**

I have been taking my 40lb goldendoodle to Pearland barkway for grooming since 2021. They are now…read moreunder new management and they have decided to make some changes. Upon making my appointment I was not made aware of the new adjustments in price and charging an extra % to use credit. If I was aware I could have brought my debit card with me but I never use it so I don't carry it. Aside from that I picked up my sweet pup with a hefty price tag of $177.00! That is a bit more than a "small adjustment" to their rates! I absolutely will not be going back.

I want to start off by saying, I would still recommend Pearland Barkway and am still going to…read morecontinue grooming with them. We have taken are puppy to Pearland Barkway since his first cut and have gone quite a few times since. The front desk employees are always great and detailed, and today was no different. The reason I am leaving this review is just provide feedback about my experience and how I left feeling. When dropping off Lio, my boyfriend and I are super specific about how we cut his hair, because he's a poodle a mix and the cut usually defines that. When I was asked about the cut for today, I asked if we can just do the same as last time. The woman up front even went to find the sheet from a filing cabinet and called the groomer to the front to discuss it with me. She asked if I wanted a "4" all around and I said if that's what he got last time then yes. She copied a few notes from his last sheet to today's sheet. When I picked him up, I was very surprised and didn't even recognize Lio to be honest. I didn't say anything other greet him and give him some love, up until I asked if everything looked good. I said it was muncher shorter than what I expected and again she was kind enough to bring out the sheets and call the groomer out. I showed a video of what Lio looked like when he got his haircut a month ago to the groomer. She said this is what a "4" all around is and I replied I don't know all the terminology about grooming but this is not what he looked like last time. A second receptionist pointed out that his last sheet had notes on there that indicated to keep his hair long in a particular style that obviously were not taken into consideration. I told them, well his hair is gone and I asked well what can I ask for next time so that we can get what we wanted. They pulled out the sheet and made notes with me to ensure next cut would be better. Throughout this conversation, they weren't at all rude but I felt like the groomer realized she had made a mistake. She didn't apologize but said the last sheet had a lot of notes and made it confusing. I also felt it was odd to charge a customer before seeing how the grooming went. I wasn't expecting anything but offering some sort of refund or discount on my next cut seemed fitting due to how much hair they cut off of my puppy. I know in the future to provide photos and be EXTREMELY descriptive. I'm also going to request a different groomer next time we come in. I went ahead and uploaded two photos. One is from a month ago from his last cut and today's; I'm sure you'll see the difference.

I've been bringing my dog here for 3 years, and we love them!…read more We've used them for grooming, boarding, and doggy daycare. For boarding, they always send a cute pic or two to show how he's doing. My dog is always excited when we get here. They are easy to schedule, either online or by calling. If they call during the day with questions, they always start out by saying something like "This is ___ at Best Little Dog House, Louie is fine, we just had a question about...." Which is awesome if you're not expecting a call! They also do super cute enrichment activities and have themed birthday parties.

Sophia Dachs and Miss Finley totally love BLDHTX, Houston's 5-Star doggy daycare/cage free…read moreboarding, compassionate grooming and fun training facility that "gets" dachshunds. As soon as I pull into the driveway, they excitedly start saying, "Hurry up and park, Momma! Our teachers a d furriends are waiting for us!" When I open the back door and unfasten their seatbelts, Sophie and Finley almost jump right out of the car! At times when we have hurricanes and winter storms knocking out power, I am especially grateful that BLDHTX is available to provide a safe place for my girls-- generators, filtered water, hurricane strength windows. On hot and humid summers days, my girls enjoy the refrigerated cooling plat, and misting fans and lots of fresh water. Sophie has been coming for over 5 years, and Finley for over 2 years. I never have to worry when I leave them for a day or for a fun sleepover. Kudos to Kerry and Luke for their clean, safe, fun place for small pups to play! Sophie, Finley and The Momma love all of you at BLDHTX