Good pizza, solid food, and affordable. With a plethora of mediocre options in the FS area, this one is the only one that really stands out. Significantly better than it's main competition, Little Enrico's. read more

Real bad. The pie was not good whatsoever. In a town like Franklin square i have no idea how they survive. The garlic knots were also gross. The sodas were warm as if they weren't refrigerated whatsoever beforehand. This was for a delivery no more than 5 blocks away. read more

I love this place. I was visiting family and went here for dinner. The food was phenomenal true traditional Italian. The owner Pina is an amazing lady. She was out with all her tables talking laughing and even dancing to some amazing entertainment. We ordered a variety items. The pies are amazing. Appetizers entrees all of it. I wish we had a place like that in my town. read more

My favorite pizzeria. Run by an Italian family it is as authentic as it gets. The staff is friendly and the food is great. I've been going there for 14 years and I don't get tired of the place. Good never gets old. read more

Amazing and accommodating staff!! I was there for a party and let my waitress know I was gluten free, they went above and beyond to accommodate me! The food was so delicious!! Highly recommend! read more

I got a salad with grilled chicken and it was inedible. It literally tasted like perdue chicken straight from the bag. Never again.

Amazing pizza. Get the margarita slice or the regular slice.

I used to love their pizza, the last few times we went here the pizza just didn't taste the same, I think they may have changed their ingredients, such a shame..... read more

My absolute favorite FRIED CALZONES. I posted a review. But since then I ordered something new - bacon calzone! Great fried calzone make a delish lunch or snack. So very good. FRIED Calzones are crispy, never greasy. Busy family owned pizza / restaurant. Food is always good. read more

This place use to have great food. After today, I don't think am ordering anymore. Is been a few months since my last order, but today was a really bad experience. Something definitely change. Hope they fix what ever is happening. read more

Looooove their regular pie and their chicken Cesar salad. The dressing is delicious and I love how their croutons are flavored.

Pizza was easy to fold the had a taste that made you want to eat more. I think this is a really good place especially for pizza. It is also nice that they have a gluten free menu. They also have Ice cream truffles which sound delicious. I do wish they had vitamin water tho. It is also across from a pottery place so after hard work at a table stretch your legs and get something to eat it doesn't have to be pizza. :) read more

I've been coming to Prince Umbertos on and off for about two years now. I work in the area and it's convenient to get to. The eggplant parmesan happens to be very good however the general attitude of these gavones is not pleasant. Nobody's smiling and it feels like I'm on trial every time I walk in the door. read more

Seriously there Sicilian pie is amazing!! And I am one picky highly critical person in a good way :) I have also dined in many fine restaurants and have eaten the best of the best pizzas! Since i live in Franklin square and considering i grew up in Astoria born in Europe I know my food lol delivery out here sucks big time! Prince umbertos never disappoints me and it's all about the sauce! And they have seriously amazing sauce (atleast to my liking and my opinion) considering I get heart burn like no other and I never get it from prince umbertos so on that note you guys are doing a grade A job on your Sicilian pies!! :) yum! You guys know your sauce and to me that's a REAL Italian and I know my REAL Italians :) read more

This is one of my favorite Italian restaurant of all time. The food is amazing they have a variety of different food choices. You won't be disappointed eating here. read more

This place has been an institution in Franklin Square for as long as I can remember. In the Eastern Meat Farms parking lot . DO NOT confuse it with the many other Umbertos close to it in other towns( which are MUCH BETTER) I have been going to this place since i was in high school & to this day the owners still do not say hello to me..I thought it was just me until someone talked about it on facebook & dozens of us laughed when we found out it was happening to all of us & we were not alone. This place has GREAT PIZZIA & I would never take that away from them.I go in for the many different type of slices & suck up the poor customer service..Now they have some new guys working there & they say hello( I feel special) But I ordered a catering order for Christmas since I knew i was going to other stores in the same shopping center. I ordered a week in advance. payed in advance( never do that again) . Well I get there & there are at least 20 people waiting for their catering orders & they were already waiting 20 minutes or more. I told the guy I was going to the other stores to pick up my food & my order better be ready when I get back. 20 minutes later & still not ready/ IT WAS CHISTMAS EVE . WTH?? When I said i wanted my money backk ta-da My order was ready. They have been in business how many years & can not have the catering done on time on Christmas eve? When i left another guy who was there for over 40 minutes was asking for his money back.. It gets 2 stars for poor customer service & really just not being organized.. i could give other examples of the same type of things happening like that over the years but I thought this was pretty bad & I feel dumb for going back again & again when I should know this is going to happen. I hope the owners read this because with a few changes This place can be back to one of the great places around read more

Stay out of the restaurant section during the week! I went there last night with a few friends. We started off by ordering drinks from their martini menu. That turned out to be a disaster! We were told we don't have a bar tender to make such. REALLY? Nobody in the whole place could make us drinks? Our waitress wasn't pleasant either, you could barely understand her when she talked. There was ONE waitress for the night. Keep in mind there were about 10 other people in the restaurant total, who came in at different times. She went into the back and came back to us about 20 minutes later and said she would be able to make some of the drinks, so we ordered. We did notice her at the bar talking to someone on the phone I'm guessing walking her thru on how to make the drinks we ordered. After about 40 minutes we had our drinks. We then ordered our meal which took FOREVER to come! A couple who sat down after us had their meals before us. My friend ordered a pasta dish in pink sauce, they served it in cream sauce and we she questioned the waitress she said there is nothing she can do about it, basically she didn't want to be bothered. I ordered the chicken ala vodka and when it came out all it was, was a breaded chicken cutlet in pink sauce. I thought it would be served in a dish of pasta. Another friend order the fish dish with this "so-called" fancy potato side, this fancy potato was a potato croquette cut in half! Did I mention it took ONE and HALF HOURS before our meals was served to us? The service was beyond horrible and I will never go back to the restaurant part again! We spent 2 and half hours there before we finally were able to escape! read more

best chicken parm/lasagne pizza and i love their rice balls!!

great selections! from chicken Caesar salad pizza... to whole wheat pizzas. however just wished their great selections were consistently made. read more

I am giving this place 1 star and it's not because of the food. The food is good. It's the delivery guy they have who is a complete jerk!!!! He should be fired for the way he acted after the food was delivered. The only thing the manager could say was that if this happens again they'll address it. Really? They need to address problems with their employees better. They just lost a customer because of him. read more

Very disappointed. Poor service. Stuffed clams and mushrooms were 99% stuffed with breadcrumbs. Nothing was hot. Warm at best. Marinara sauce was EXTREMELY salty. Half of my mussels weren't even opened. Easy to do a LOT better, especially in Franklin Square. First time there will be our last. read more

I love the restaurant. I have gone there multiple times with family and friends and everybody has raved about the meals that they ordered. Last night I went with a friend who has to eat gluten-free. I was a little nervous about it since I Have never ordered from their gluten-free menu. My friend was impressed by the quantity of options she had on the menu and they hit a homerun. She loved it. They consistently put out a superior meal. I highly recommend. read more

I was very disappointed in the takeout food we orderehttps://slimages.macysassets.com/is/image/MCY/products/3/optimized/8257462_fpx.tif?op_sharpen=1&hei=434&$filterlrg$d. The lasagna was a soupy mess .- getting tired of paying for inferior food . The last order before that was way overdone pizza. I am not sure if they realize what is actually going out their doors.- need to find a better local pizzeria. read more

My fiancé and I ate here the other night, and the food is amazing! We both got entrees and wine and it was delicious! The waitress, Daniele was very attentive and very patient and made sure all our needs during that dining experience were met. The overall atmosphere was amazing, and it was very comfortable inside. The bathrooms must have been done recently since they are amazing as well! We definitely will be back! Overall experience was amazing! Thank you Daniele & prince for a great evening! read more

One of the best pizzerias around. Fresh, delicious, and authentic at a great price. If you're a warm blooded Italian, like me, then you know the value of a savory sauce. I strongly recommend the Brooklyn and Grandpa slices. read more

I feel the urgent need to forewarn the public that the reviews online for this restaurant are completely misleading and inaccurate. We were here for a late Sunday lunch... Prince Umbertos, located in a "middle of the road" shopping mall, is mediocre at the very best. The decor is old fashioned and boring... The staff leaves much to be desired (filling up the water glass for one person at the table and walking away before offering water to the rest of the people with half empty glasses... Offering ground pepper to one person and walking away before anyone else could ask for some, and not offering... Not bringing items that were requested such as cheese, refills, bread.. I could go on) the fish is over cooked, the steak is under cooked, the sauce is watery, the pasta is dry, the chicken looks like the frozen cubed chicken you buy at the grocery store... I'm going to stop here but please be warned: don't come here expecting to have a fantastic meal from a family style Italian restaurant. This place is a joke and very poorly run. Steer clear! read more

The vodka sauce here is amazing. The vodka slice is top 3 best slices of pizza I've had in my life. Forget anything else and just get a vodka slice....its that good. read more

My only place for pizza. The restaurant is fantastic. Lovely mood in there also. Food is great

I've been to the restaurant a number of times; with one exception, the service was beyond slow. The deciding factor was tonight (just got back from dinner) where the food I ordered was nothing like I wanted, and when the waitress was told, all we got was attitude. The owner was condescending about us (the customer!) without realizing I was standing two feet next to her, and never stopped at the table to ask what was wrong with the dinner. On top of that, it seems as if they only give priority to the regulars (mostly the owner's friends) and the other customers fall by the wayside. Will NOT step inside the restaurant again (which is too bad because it's very convenient to where we live.) read more

I love pizza and within a 3 mile circle of Franklin Square there are a few very good pizzerias and a lot of decent once with very few bad once. Each is usually good for a certain type of slice. Where prince umber is excels is in the grandma's and vodka slices. Excellent read more

Don't like their regular pie because the crust is not done well enough. Their white pizza is very good as are their pinwheels.

OMG this place is the best. The food is great the service and staff is great. The dessert is to die for. I go here at least twice a week.

I have been going to Prince Umberto for about 5 years. The food is excellent, from the pizza to the entrees. They have an awesome Chicken a la vodka and the best chicken marsalla I've ever had! The desserts are really good too. The owners are super friendly and they really make you feel welcome. I had my company christmas party in there and every single of my coworkers loved it! Highly recommended! read more

I grew up in this area but I've never actually tried Prince Umbertos until today, usually I would hit up King Umbertos or Martinos a town over in Elmont. We ordered delivery today off grub hub. My boyfriend opted for Lobster ravioli in alfredo sauce, and then was asked would you "like to substitute whole wheat pasta" and my boyfriend was thrilled because he was under the impression that the ravioli noodle itself would be whole wheat... Well all he ended up with was whole wheat penne in alfredo sauce, no lobster to be found anywhere in this dish... Not only that but the alfredo sauce was so bland, it had no Parmesan or buttery taste what so ever, tasted like it came straight from a jar. For myself I opted for the veal rolitini Marsala. Terribly under seasoned and again the mushrooms tasted and had a texture like they were from a jar. I was asked what I would like as a side to this dish (spaghetti, pasta, salad, potato crochet etc.) of course I wanted spaghetti thinking that I would have the veal Marsala topped on the spaghetti. Tell me why they gave me a separate container of spaghetti topped with marinara sauce?? Just doesn't make sense. Lastly we chose a stuffed mushroom appetizer to split. AGAIN... Not seasoned at all! Bland bland bland! The stuffing was mushy plain breadcrumb, you would think in Italian dishes you would not only TASTE the seasoning but SEE the seasoning as well, whether it be oregano, parsley, basil or whatever! Something! We were extremely disappointed in our meal, the entire order was less than par. I will not be ordering from here again, I'd rather pick up the same dishes from the Meat Farms deli next door and I would probably be more satisfied with taste and quality. Sorry guys, please step up your game, representing the name Umberto's I would think I'd experience better food. read more

Well after working eleven years in Franklin Square Ive finally decided to move into the neighborhood.....My good friend Tony is a regular at the Prince so now I'm hooked also to their delicious pizza and dinner fare.....Its a family run operation and they are real nice people too...They always make you feel comforatble and their only too happy to please you no matter what your desire....Ive dined there on several occasions recently and I'm always satisfied with anything I order...Chicken Francese and a side of Linguine with garlic and oil does it for me.....Pina always surprises with one of her fabulous desserts that she tries out on Tony and me just before she adds it to their dessert menu.....I love anyplace that truly feels like home when your dining with good friends around you....When your in the area this is a must for anyone that can appreciate great home cooked Italian food.....See Ya There....Ciao ......PHIL read more

The food honestly speaking is ok I thought the Grandpas pizza was amazing, so crisp yet the sauce and cheese sat on it so well, I cant describe it, Ive never really had pizza like that before, The sicilion pizza was meh and the margerhetta was nothing special. There dishes are also pretty good, I would highly recommend the shrimp parm, but I thought the coffees over here were amazing. So as far as food goes just ok even their Minion desert was just ok I would rate it 3 stars. Coffee was 5 stars definitely. But the thing that prevented me from giving this place 3.5 stars was the hospitality. Seriously I have never seen such attentive and caring staff and people in my life. I think the guy might have been the owner but he was amazing. I never had to worry about my drinks finishing, I was recommended amazing combinations with my meal. I felt so welcome in the restaurant that I cannot tell you and that alone made this nearly a 5 star experience. I feel that with just a bit more work on the food front this could be a 5 star yelp restaurant. Keep up the good work guys, I had an amazing experience. read more