Yosef is absolutely wonderful. Not only is he honest and personable, he is extremely knowledgeable…read moreand his prices are very fair. I have had 4 rings sized by him and they were ready in 2 hours! Wonderful customer service. Highly recommended!

you will be very dazzled at the selection in this store!!! we have had several transactions with…read moreMamadou and his Staff. Every purchase was wonderful - most fairly priced and excellent quality. We have also had 2 diamond rings reset and the work is perfect. we brought a sterling silver set that was part of an estate and they were very fair in the price to my offered. Bill and I are delighted to Reccommend them. This store has been established for over 20 years. they are trustworthy and the inventory is elegant.

Predatory. Owner quoted $200 to set a $5 temporary stone (CZ). Selling cases full of low rent…read moregemstones. Had to buzz us in. Yikes.

Made a custom pendant with a beautiful lab grown diamond with my wife, had amazing help and…read moreguidance. The process was efficient and the end result is beautiful! We love it!

Boston Bijoux is a jewelry store with exceptional pieces and outstanding service. The quality and…read moreselection are "breathtaking" but the service outshines everything! I often bring in my pieces for repair, and the customer service and workmanship are top-notch. Boston Bijoux is my "go to" place for everything jewelry. So happy they are in Acton.

Boston Bijoux is a gem! I recently purchased a pair of earrings and a ring that I absolutely adore…read more The selection is beautiful, and the quality of the jewelry is outstanding. What really sets them apart is their exceptional service. They replaced a missing diamond in my engagement ring and polished the ring so beautifuly that it looked brand new. The craftsmanship and attention to detail exceeded my expectations. Everyone was friendly, knowledgeable, and a pleasure to work with. I highly recommend Boston Bijoux for both jewelry purchases and repairs, and I look forward to returning in the future.

My fiancé and I recently visited Artinian Jewelers in Lexington, MA, and I feel compelled to share…read moremy experience. Twenty-five years ago, I purchased a gold setting from Artinian at the Jewelers Building in Boston (which they are no longer located in) for a diamond ring that had been passed down to me by my grandfather. The ring had a damaged setting, as my grandfather--being 'old school'--had cracked it while trying to adjust the size himself with a pair of pliers, fearing that jewelers would replace the original diamond (an old miner's cut) with a cubic zirconia, which was apparently a common practice back then. Despite this, I had a positive experience at Artinian and regarded them as a reputable jeweler, one I would frequently recommend to others and trust with my own jewelry. Fast forward to today, and the ring no longer fit me, needing resizing and the prongs reset. My fiancé also had a ring enhancer that was too small to wear with her engagement ring and needed resizing. We thought this would be a simple request, as ring resizing is a standard service for any jeweler. So, we weren't expecting to leave without knowing the cost of the repairs. However, we were surprised when Artinian asked us to leave not only the two rings for resizing but also my fiancé's engagement ring for them to "determine the size of the enhancer." This didn't make sense to us, as they had already taken measurements of the ring, and we were only requesting an estimate at that time. Nevertheless, we complied, leaving the rings behind and were told we would be contacted with estimates. Three days passed without any communication, and we grew increasingly unsure about whether resizing the enhancer made sense, as it depended on the cost. I called to inquire about the estimate and was told by a woman on the phone that she was unfamiliar with our job but would look into it and get back to us--presumably the same day. But no call came. For three days in a row, we called, each time being promised a callback with an estimate, yet no one followed up. My fiancé, now feeling uncomfortable without her engagement ring and growing frustrated, wanted to visit the store and get the rings back. While I had previous positive experiences with Artinian, she had never dealt with them before and was less forgiving of the poor service. She felt it was best to part ways with them and find another jeweler. At the end of the day, with still no estimate in hand, we visited the Lexington location. We explained to the desk staff that we had dropped off our rings for an estimate a week earlier, called multiple times to follow up, but had not received any response. One of the women behind the desk then informed us that estimates typically take a week. I questioned how long the actual work would take if estimates took that long. At that point, the goldsmith from the back suddenly stood up, angrily approached us, and said, "Go find another jeweler." He accused us of "barging in" and demanded that we leave the store. Clearly, there was no intention of offering an apology or taking responsibility for the lack of communication and poor customer service. The situation escalated when I asked to speak to the owner. The goldsmith quickly replied, "You don't need to know who the owner is," and insisted that we leave immediately. I told him that I would be sure to share my negative experience with my friends and family, and I asked him how this behavior benefited the business. He had no response. In a highly competitive industry, pushing customers away like this is a surefire way to harm the business in the long run. It became evident that the goldsmith was stressed and overworked, taking his frustration out on us, the customers. This is not a recipe for success. My initial visit to Artinian was based on a positive experience from many years ago, but it is clear that the business has changed since then--and not for the better. The current staff seems disengaged and has lost sight of why they are in business: to provide a service that makes people happy. Jewelry is purchased for special occasions, to celebrate important moments, and this experience completely soured me on Artinian. I will never return, and I encourage others to read this review and others that share similar negative experiences. It's important to carefully consider whether you want to trust your valuable jewelry to a business that clearly doesn't prioritize customer service or satisfaction. Upon reviewing other negative feedback, many of which share my concerns about poor customer service, I noticed that the Owner of Artinian has responded. However, rather than taking responsibility, the responses focus more on offering an explanation for why the problems occurred. When a customer reaches the point of leaving a review, an explanation feels irrelevant. Disenchanted customers like myself have already moved on, as there are plenty of other skilled jewelers in the area who value their customers.

I came to Artinian Jewelry in Lexington Center not knowing anything really about engagement rings…read more Brie worked with me to design a beautiful, unique ring. Brie was professional, patient, informative and steered me with a focus on durability. Brie's husband Michael crafted the ring skillfully and completed it for me right on time. I am very satisfied with my experience working with Brie and her husband and the outcome. Thank you Artinian Jewelers.

Came into get a new band for my beautiful two carat diamond that my husband bought 2 years ago…read more Jamie was absolutely fantastic knew what I wanted just on description and I had my previous time in my brand new band set and ready polished and waiting for me an hour and a half later. Thank you Jamie! If I could give more stars I would! The only place I will shop for quality jewelry.

Very attentive customer service. A clean well lighted space, as well. Staff was super helpful.read more

Amazing jewelry and great service.very friendly atmosphere and the owner and the girl that works…read morethere are very nice.also the prices are very reasonable.i highly recommend baubles

Brought two rings to them upon receiving a high recommendation from a close friend. Cost me $450 to…read morehave some gold added to a gemstone ring that is 30 years old and two prongs to be added to my Diamond wedding ring. Picked up my rings on a Friday and less than 24 hours later the stone fell out of my Amethyst ring and there is a giant space in my diamond between the stone and the ring!! Tried several times to contact via telephone and email, they haven't gotten back to me. Disappointed is an understatement! Not a reputable in my opinion after this experience. I have given them 2 stars out of respect for my friend but I will NEVER go back and will spread the word!!

Any jewelry my fiance owns that's worth anything comes from Adco Diamond…read more Aline designed my then girlfriend now fiance's promise ring 8 years ago back when we were just in high school. I was completely clueless before I walked in! Last year I knew to call Aline for my girlfriend's birthday. I sent her a picture of diamond earrings I saw at a popular chain store, Aline doubled the size of the diamonds, topped the clarity and color, and halved the price! This year I felt it was time to come in for an engagement ring. I brought my fiance in to meet Aline. Aline greeted us and immediately prompted my fiance to take her earrings off so she can get them cleaned for us while we were meeting with her. We picked the perfect setting and then we were educated on diamond clarity, color, cuts, and weights. Aline picked a line up of comparable diamonds slightly varying in size, color, and quality without telling us which was which and let me fiance's heart do the picking. Since I have proposed, my fiance has been over the moon. The quality of the setting and diamond are above par especially for the price! With all the stresses of planning a wedding coming up, we know we won't have to worry about who to get the bands from. We will definitely be visiting Adco Diamond! Aline has been there for every major step in our relationship. We intend to keep it that way for many years to come. I will discourage all my friends and family from visiting the big box stores. You're paying for just that; the name on the box! If you're wanting a gem expert who will take time and consult with you, visit Adco Diamond. The chains just don't give you the same level of service. Thank you Aline and family!

These two are amazing!! I was in the market for an engagement ring and I shopped around the diamond…read moredistrict for a while. As soon as I landed in ADCO I knew I was going to buy the ring here. Aline sat me down and gave me a full tutorial filled with honesty, relatability and professionalism- I bought the right ring on the spot. I am so happy I found this place and I will be coming back for bands and any other diamonds I buy, always.

Folks, this is not your "Jewelry store in the mall", nor is it a high-pressure commission jewelry…read moregiant. Elyse is a family business, and has been that way for generations. They do business by appointment, so you are the only customer in the store, getting individual attention. They make their products, so everything is individual. They take the time to educate you, so you understand exactly what you buy. They provide an independent appraisal so you know you got what you paid for. And their work is top notch so there is outstanding value, both in what you buy and in the workmanship of their work. They sell gold by weight so a fair price is guaranteed. The best part? You leave there feeling like you made new friends. Thank you Richard and Isabel... you guys rock. I would never go anywhere else.

Making big purchases is nerve-wracking. Making big purchases about things you know little to…read morenothing about is even worse! When my fiancé and I (at the time not yet engaged) decided we wanted to make the next big step in our relationship, the thought of meeting with a jeweler was daunting. Although we knew nothing about diamonds, we *did* know that we wanted to shop together, and we wanted to give our business to somewhere family-owned instead of a big box store. So we committed probably every faux pas known to jewelry-kind and walked into Elyse Jewelers without making any appointment, completely on whim. Richard and Christine were outstanding in every possible way. Not only were we completely clueless (AND had no prior appointment), but we really hadn't done any research or scoped out other jewelry stores. They took the time to sit with us and give us the best Introduction to Diamonds 101 primer we could've asked for. Everything from the grading scale to cost to distribution was highlighted. Richard was open and transparent, and not once did we feel rushed or pressured into making any purchases. Richard was open about how diamonds were priced and where Elyse Jewelers stood in the diamond-buying hierarchy. He took samples out to show us the differences in size and color and emphasized the importance of cut. By the time we were done being thoroughly educated, we were both positive we would be coming back to make our future purchases here (with a proper appointment of course). During our next visit Richard discussed designs and styles. I knew I wanted a particular look, but I was struggling to articulate it -- Richard was able to translate my idea into a custom design that perfectly fit what I had in mind! Each step of the process was really fun and exciting. Being able to see a paper sketch transform into a 3D rendered model and then into a wax replica was admittedly way cooler than my fiancé and I anticipated. Richard was very upfront during each step and reminded us that if we wanted changes or adjustments we shouldn't be afraid to speak up! My fiancé's proposal was wonderful and memorable to me -- at the same time, I think the experience of creating the ring together from start to finish was something really special for both of us. Knowing we had something designed specifically to complement the stone we selected and fit well with my hand goes beyond any expectations I had at the beginning. I felt like we were collaborating with an artisan instead of just another customer. We can't wait to go back and look at wedding bands!