just now New…read moreRecently, I lost my wedding ring which had never come off my finger since the day I was married In June of 1989. All I can say is that I was pretty distraught at the time because I never thought that I would be able to replace it exactly. Then I remembered great experience I had A few years ago when I had to resize some jewelry at this jewelry store. Luckily, my wife's rang was the same as mine so we took a few pictures And sent them to this jeweler and magically they were able to replace the ring with an even better model. All I can say is there is one word that tells all about this jeweler and that word is quality. Check out the picture below.and you will see what a great job they did helping me to replace this very important piece of jewelry that never came off my finger for nearly 35 years. All I can say is the ring that they made for me is better than the original and when they say they make custom jewelry, they don't just make regular custom jewelry. They make stupendous custom jewelry. That said, I am telling you go to the showroom and talk to Amina because she is a superstar. Before you buy any jewelry check out what they have to offer because everything they have is unique and of very high quality. I was very sad when I first reached out to them, but they may be very happy with the quality of product that they created from scratch. Check out the picture below for proof.

I'm truly sorry to write this review, but my patience is gone. I have had continuing issues with…read morepoor communication - calls and texts not being returned, prices not being provided, etc. It hasn't been just once or twice and it's unprofessional and uncomfortable to have multiple pieces of jewelry there and no one replying. Over a week ago I received apologies but it is still happening. It only takes a few minutes to reply - saying you are busy is not an acceptable excuse. Additionally, one item was not completely repaired the first time. Frustrating. It's disappointing to read good reviews and have this kind of experience. I've left another message and sent another text - PLEASE reply so that I know what is ready so I can pick up my jewelry.

From the moment you walk in, the experience is first class -- from the doormen to the sales team…read more I had the pleasure of working with Dave to purchase my first luxury watch, an Omega Speedmaster. As a first-time buyer, I truly appreciated the time he took to educate me on the history, movement, and details of the piece. I left feeling confident and well informed, not pressured. Since then, I've stopped in a few times, and Dave is always welcoming, happy to talk watches, and generous with his knowledge. On days he wasn't available, the rest of the team has been equally professional and accommodating. Lucas was excellent as well -- he took the time to walk me through several Rolex models and clearly explain the differences between them. He is always very welcoming and I look forward to working with him as well. I'm looking forward to continuing the relationship and, hopefully, purchasing my first Rolex when the call comes in. - JM

I wish I could give a 6 star rating! I went in knowing very little about the world of diamonds,…read moreKirk spent so much time with me and made sure I was comfortable and informed to make the best choice for myself and my future wife! He never pressured us in anyway and was an invaluable resource, I was thinking about buying online but after I met Kirk the first visit, I knew that I wanted his help in taking this exciting step! I really can't say enough good about him and how wonderful he made the entire experience. If you are feeling overwhelmed go see Kirk, and he will make sure you are taken care of and get the most perfect diamond!

A Touch of Midas is the best place to buy and get jewelry repaired. I trust David with jewelry that…read moreis extremely sentimental and he always finds a way to make it look even more beautiful than before

I am 52 years old. I have been familiar with Touch of Midas for 40 years, since the business began…read more My parents and then myself have always done business with Touch of Midas and are very familiar with the ownership and their family. I do not know the circumstances of the one other review here, but I do not believe for one minute that they refused to sell something to someone who was ready to purchase. Among jewelers, they are honest, they go out of their way for their customers, and I would never go anywhere else. If you want an array of quality stones, and jewelry or even something custom-made, Touch of Midas is the place to go.

Staff and owner are very kind and courteous. They are very…read moreknowledgeable and they are not trying to rip you off Don't waste your time going to the jewelers building. This is the place to go.

In a word everything! I was told a week to get a watch…read morerepaired and it was almost 3 weeks and my calling them 2 times before it was finally done. It's a small shop that seemed sketchy and I didn't get a good feeling from the start, wish I never went there.

Square One mall location beware! woman charged me 21.25 for a small clock battery and cracked my…read morescreen......I didn't notice the crack until after I got home....

Brought an OMEGA 9 (quartz) in for a battery change. just noticed he broke the crown and just…read morejammed the stem in when trying to adjust the time. Use at your own risk

I have recently had the pleasure of asking KB to work on both my engagement/wedding rings as well…read moreas a bracelet. Both father and son have been so incredibly helpful, polite and professional. If you need your rings cleaned, polished, repaired or adjusted, this is absolutely the place to go!

Rob has done several projects for me, including making two rings out of old jewelry repairing…read morejewelry making specialized necklaces to match another one and also doing two specialized necklaces and every time he hits a home run and everything looks absolutely gorgeous. I would go to nobody else.

This is the 2nd time I've had excellent, quality service from this jeweler. High quality and very…read morereasonable prices. Forget the big jewelers with the high overhead, the cost of which is passed down to the consumer. Highly recommend Simms.

Love Simms! I bought a ring in 1986 and went back there last month to enlarge it a notch, and I'm…read morethrilled to be able to wear it again. They are my go to jewelers.

My experience with the Burlington Jared started years ago when I got engaged to my wife I bought a…read morediamond from another Jeweler that shall remain nameless & after a consultation with one of Jared's demonologists This engagement ring was not up to par and not worth the money that I spent for it, So I ended up returning the ring and buying my engagement ring from Jared's as well as all my wife's Diamonds as well as some of mine for the past eight years. Fast forward to 2025 and upgrading my wife's diamond now to the biggest diamond I've ever purchased and to be honest the only true reason I made this purchase was do to the diligence of the Burlington store manager, I had floated the concept by her a couple of times sat down we the best diamond more carrots better color, better clarity for a Shockingly good price or at least as good as a 3 to 4 carat diamond could cost. I need to give a big thank you to Ms Janel Jurgen (Store Manager) for your assistance, your advice, your patience, your expertise, & definitely your sense of humor

I have never been to a Jared before yesterday. My engagement ring was purchased online from a…read morecompany that specializes in diamond alternatives. Stronger than cubic zirconia and as sparkly as real diamonds. One of my prongs is lifted/rough and I wanted to have it fixed, polished, whatever. I had made a 'repair' appointment online, and was hoping this could be done while I waited. After waiting about 15 minutes while the very snobbish employees waited on people making purchases (even ones that came in after me), I was welcomed and the woman went and got her 'tool' to check my diamonds. I told her they're not real, they're diamond alternatives. Well she told me they absolutely could not, would not repair this ring with it's cubic zirconia's. I again said they aren't CZ, they're an alternative but was denied any further service. So I went to another local jeweler, where they proceeded to examine my ring, repair the prong and clean the ring and my wedding band which also has 'diamonds'. I will never go into a Jared again, and will advise my sons who will be getting engaged soon to stear clear as well!

Awesome service and great and derailed work. Was professional and responsive to questions.read more

Meeting with Mr.Demello was a pleasure and his knowledge was impressive. He was helpful and…read moreprovided a very professional appraisal very quickly. I would definitely recommend!

I'm surprised by the negative reviews as I've had a nice experience with Kay Pee Jewelers…read more Negotiating jewelry prices is normal to me, even as an American, people do this at small shops all the time. Since we were under quarantine, the store was able to send pictures of the beautiful baby bangles my friend was looking for. We were able to discuss price, return policy, etc via email. The gentleman who helped us in the store was patient, friendly, and knew a lot about jewelry. He gave me and my friend plenty of time to browse and try on items. They also used facemasks and hand sanitizer, which gave me comfort during these times. Overall, I was very pleased with my experience and will return if and when I need high carat gold jewelry.

Horrible customer service. Brought in my pair of cubic zirconia studs in 22k gold 2 weeks ago for…read morerepair. Picked up after 3 weeks and right in the store one of the zirconiA studs fell out?? Obviously this tells one the quality of the repair. To add to my disappointment, the person told me that there was nothing he could do and this could have happened anywhere. He offered me solutions with a tone full of attitude as if he was doing me a favor. Never shop at that place. Horrible customer service, poor quality Jewelry and even worse workmanship. Even when I told them I shopped there often...didn't seem to care.