Walked in to "Rapid" Print to make a few B&W copies. The main person was in the restroom (fine) but…read morethere was another employee in the back corner completely ignoring me and the other customer (also there to print copies). The one time she acknowledged us, she said someone will be with us in a few minutes, then went right back to her computer. 5 minutes later, the main employee came out and helped us both.

They said they could print invitations but they could not provide the envelopes. They said they…read moreneeded print ready artwork. The Manager went away for a week and no one else could assist. When he returned he didn't look at the artwork. Needless to say we took the job to another printer who accepted the job with no fuss and completed it beautifully within 72 hours.

Rude old white ladies who are more concerned with their conversations then helping out customers…read moreproperly and no kindness or welcome too bad this is one of the only ups around town

I've been a paying customer at this UPS Store location for quite some time, maintaining a postage…read morebox here and expecting--at the very least--basic courtesy and professionalism. Unfortunately, every encounter with Betty, the manager at this location, is a test of patience. Betty is consistently rude, dismissive, and seems completely uninterested in providing even the most minimal level of customer service. Simple inquiries are met with condescension or eyerolls, and she often acts as though customers are inconveniencing her by simply existing. For someone in a customer-facing role, her attitude is shockingly unprofessional. It's frankly unacceptable that I, or any paying customer, should have to deal with this kind of treatment. A UPS Store should be a place where customers feel respected and supported--not belittled or brushed off. The other employees are great, and she could learn to take note. Management needs to seriously reconsider whether Betty belongs in a role that requires regular interaction with the public. There are to many other options to choose from if this is what can be expected.

i'm trying to start a new business and had no idea what I was doing as far as creating the label…read more They were very helpful and very Friendly Thank you so much Jared

Excellent service!, thank you Caleb!! I needed a digital…read morecopy of a photograph and it was beautifully done, I waited a very short time while they did it as well as cutting it to the size I needed. I recommend this shop for all your printing needs.

Highly recommend Melissa if you need anything embroidered! She did a very good job on my grad sash…read moreand has excellent communication skills and responds quickly. She sends a sample photo of placement before she starts.

If you looking for someone to do embroidery, check out Melissa. She pays attention to detail and…read morewill call you if something doesn't look right. Also she does a drafts to show you what it would look like for final approval. Melissa responds right away and returns your items very quickly. My kids are very satisfied with there soccer gear

This business is wonderful! We were in an absolute time…read morepinch! (Our fault not theirs) and they came in clutch for us. Printed in the last few moments to get the job done! The print was so beautiful! The staff was friendly and accommodating beyond all reason! If you want a local business who does quality work and takes pride and ownership please do business with this company! They are absolutely the most wonderful people! Great quality products! We will be using them in the future! :) Very happy customers! Price was great for the area! Very competitive!

Love it came out great and great value not like the other places I was getting quotes from…read more Will definitely come backk to get card and door hangers for my business

I'm a contractor and had been using another very large print company for years. A friend of mine…read moresuggested I try Crisp Imagining and now they are the ONLY print shop I will use. Not only is the staff incredibly friendly, the service is amazing. My first time in there and they made me feel like I had been their customer for years. At the large chain printer, I'm used to waiting at least an hour for my prints, usually much longer. The two times I went in I had my blueprints in hand in under 10 minutes. My last trip I only needed 2 pages and they were done in 2 minutes. If you looking for a place with great customer service and good pricing, this is the place!

I typically send them plans to print for work, but this time it was something personal! Roman did…read morean excellent job, my booklet looks exactly how I wanted it to look! They always deliver great quality and communicate if something does not look right before they print. My order was so small that he did not charge me either, what a blessing!!

Last few times I went here they were not as nice. Not rude, just no welcoming and no smiles. I gave…read morethem a few chances to see if they were just having a bad day. Nope. So I go somewhere else now. Too bad. A smile and welcome are so easy. It's honestly mandatory if you are dealing with the public. Oh well. .

BUYER BEWARE!!! I should have read prior Yelps, because I wasn't sure if my experience was an…read morehonest mistake or deliberate. Now I clearly see that it was deliberate. I sent an email PDF attachment, while in their store, to print today, and it didn't go through. So I tried to resend the entire email with the attachment, and it also did not go through. Thania suggested I go outside because their "network isn't great" and allegedly the only way to print was this odd system of going via email. Long story short, I drove home, parked in my driveway, and both items were "sent." Went back to store, asked for the 2-pg PDF print, and so far so good. Then I asked, "How much extra is it to print the one page email?" Thania DID NOT REPLY BUT SENT IT TO THE PRINTER. I got charged 75 cents for the three copies, and "Computer use per hour $2.99" So with tax, it was $3.81 for what should have been 50 cents, without my explicit agreement to print the actual email. I feel so scammed. Its not the money...its the PRINCIPAL...after I paid, I said, "I don't feel like I should be charged for the email because I only asked how much it was; I did not agree to it." Thania and her co worker, who were talking about someone's pregnancy, and babies, said, "Well -- we printed it." So, their attitude is definitely BUYER BEWARE. Eek! I tried to call and speak to the manager Denise Forest, and was told "They aren't in, don't know when they will be, you need to send an email." I can see from the replies to the MANY other 1-star Yelps that I'm not going to get any refund, empathy, or customer service; I'm going to be told again that they conducted the service, so I owe. Honestly, that's just a crappy approach to business and customers. Another painful and expensive lesson learned! If you are smart, steer clear of this place! (I'm also calling Corporate, but since this is locally owned, I'm guessing they won't care.) SMH. EEK. ****GREAT ALTERNATIVE: GO TO THE MURRIETA PUBLIC LIBRARY! **** They only charge $.15 for black-and-white copies, and $.65 for color. You can send an email from home to do it, or use the wireless icon on their website FOR ABSOLUTELY NO EXTRA CHARGE!!! So for me, that would have been 45 cents vs the $3.81 they sadly felt they had to rip me off for. (I get it, they are a business...but come on, no ambushing after the fact. Just advise up front! Geesh!) **Shared with my 3.5k Twitter Followers and 2.9k Bluesky followers, since UPS doesn't care, I have an actual duty to try to warn others to ask the price of UPS services FIRST, which should be told upfront to any customers they actually cared about.**

Where do I start... Mark is THEE guy when it comes to…read moreprofessional service. From handling my business cards i ordered, to uhaul truck rentals, this is the place to go. My experience with ordering business cards, he went above and beyond to make sure the quality and print was perfect. Our first set I thought was great! However he knew they could be better, so what does Mr. Mark do? He takes the time and effort to adjust the cut and print at no cost to me to get it pristine ! Do not order from Canva, come order from mark! 100/10 experience !

My husband went to this location last minute to rent a u-haul truck. Mark was extremely helpful and…read morevery nice. The entire process the rent and return was effortless and efficient.

Project Details: Single-color Embroidery on Polo shirts…read more TLDR: Things started great, but deadlines kept getting pushed back and ultimately the finished products were not of professional quality. I really wanted to find my go-to spot for all my merch needs because I have multiple clients/vendors with year-round requests, and I was delighted to meet Kolton as he was very knowledgeable and energetic when I first met him in the shop. He helped me source the type of shirts I wanted, even ordering samples for me to check out in-person, and I was pleased with his pricing as well. I could not have asked for a better start. Unfortunately, as you may have guessed from my rating, things started to go downhill once it was time for production. The common theme was inconsistency: 1) Communication was random -- via calls, texts, and voice messages, it was difficult to find out the status of my order. Twice I even drove to the shop before their closing hours so that I could find out in the flesh, but on both occasions the store closed early without any notice. 2) Deadline was delayed multiple times -- Kolton had informed me that he would be going out of town but ensured me that my order would be completed before he left. When the planned date of completion had come, I hadn't heard from him all day so I called near end of day to ask for a status update; he asked if he could get the order completed after his vacation because he didn't have enough time. Even though this was upsetting, I told him it was fine - we've all been there with deadlines, so I gave him another chance. Fast forward to his return from vacation, my order was still not done until a week after it was promised it would be completed. 3) Finished product was not professional quality -- I had ordered a simple single-color embroidery on polo shirts, and I was shocked to see the inconsistent stitching from one shirt to the next for nearly every single shirt. I figured with all the time that was spent on the job, that the shirts would come out amazing... but it looked as if he rushed throughout the entire process. They did not look the same as the initial sample shirts that were shown to me at the beginning of the project, so I felt misled. From seeing the majority of positive reviews for this shop, I am very confused as to why my own experience was much different even though I was respectful, remained patient, and the complexity of my request was quite standard and simple.

BEST Embroidery place in town! I needed to get my soft shell jacket done for work and kolton was…read moresuper helpful and very professional. I recommend not only everyone but all my fellow first responders as well! He did perfect on the text.

Raquel was awesome very polite and Proffetional. We set up an appointment and she arrived on time…read moremade the signing and filling out the paperwork a breeze minizing any headaches. Would deffnitely recommend for any notary services you need done right away that comes to you on your schedule!

Raquel is awesome; quick, very profesional and straight to the point. Thank you so much!read more