Cancel

    Open app

    Search

    Priority Honda

    3.1 (204 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Priority Honda

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    16 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Priority Honda Photos

    You might also consider

    Recommended Reviews - Priority Honda

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    2023 Honda Sport Hatchback Next to my other Vehicles  that I've had for years...they have never been chewed on
    Christopher C.

    Totally Disgusting - Oct 2025 Just bought a 2023 Honda Certified Pre Owned Sport Hatchback 16,000 miles when we bought it... Dealership Lied about Being Pre Owned 181 point inspection Vehicle Tires Alignment was not completed they are now telling me it's needs Alignment which should of been done Certified Pre Owned now telling me tires are out of alignment vehicle requires Alignment - I've just bought the Vehicle 45 days ago... Me and my Wife Purchased ., ONLY HAD THE VEHICLE MONTH AND A HALF - 45 Days STILL UNDER BUMPER TO BUMPER WARRANTY Will not cover wiring under the hood Telling me rodents are eating the wiring SEEMS TO BE HONDA DEFECT ON THIS WIRING HONDA MADE OF SOY WIRING SOUNDS LIKE A OFFICIAL RECALL IS REQUIRED ON SOY WIRING... PUTTING IT BACK ON THE CUSTOMER ... DO NOT BUY FROM THIS DEALERSHIP TELLING ME TO FILE UNDER MY INSURANCE WHEN I'M STILL UNDER BUMPER TO BUMPER DISGUSTING....Wavy News 10 is doing the Report Today 11/26/2025... Yes, multiple class-action lawsuits have been filed against Honda over rodent damage to its soy-based electrical wiring, alleging the "environmentally friendly" coating attracts pests. The lawsuits claim Honda failed to warn customers about this susceptibility, refused to cover the damage under warranty, and instead profited by selling them special rodent-deterrent tape. However, several of these lawsuits have been dismissed by judges who ruled the plaintiffs' claims lacked sufficient evidence that the soy-based coating was a "defect". Keyy details of the lawsuits: Allegations: The core claim is that Honda's use of soy-based insulation makes its electrical wiring susceptible to damage by rodents like rats and mice. Honda's alleged failure: The suits accuse Honda of failing to warn customers of this issue and of refusing to cover the damage under its standard warranty, arguing it's not a manufacturing defect. Additional accusations: Some lawsuits claim Honda's sale of rodent-deterrent tape is a way to profit from the problem it created. Legal outcomes: At least one class-action suit was dismissed because the judge found the plaintiffs did not provide enough evidence that the soy-based wiring was a "defect". The judge stated that wires aren't inherently defective simply because rodents chew them, and that using rodent tape doesn't mean the wires themselves are faulty.

    Zander was amazing! He helped our family find the perfect car and made the whole process super easy. He was really easy to talk to and actually listened to what we wanted instead of trying to sell us something random. You can tell he knows what he's doing and cares about helping people. He explained everything clearly and made sure we understood each step, which I really appreciated. He was also just really down to earth and easy to relate to. We ended up finding a car that fits our family perfectly and stayed within our budget. If you're looking for someone who's honest, helpful, and actually makes buying a car enjoyable, definitely go to Zander.

    Honda Civic Sport Sedan Hybrid
    Julia Jules K.

    What an Amazing(doing the ditty dance) experience! Justin our sales guy, Ritchie the manager, Chris the finance manager, and Tony, the general manager made my husband and I truly feel like a Priority! There was no pressure, great transparency, and people who actually seem to care. These guys work long hours and stay late to help.What a blessing this place was to help and get me into a car after not having one myself for 5 years. I'd like to thank each and everyone of them and especially Justin and Chris who stayed late and went the extra mile. Also, Tony you have a great team with heart!

    Movie theater
    Breyona A.

    I do not like going to car shops because its always a hassle and it takes literally all day. However, I love going to Priority Honda because I get to atleast set up an appointment for my state inspection and does it for free. The comfort in the inside is awesome. They have a computer lap section with all apple macs, a comfortable lounge area with free coffee, and a movie theater. My go to spot is the movie theater! I was able to still be working and enjoying movies as I waited for my state inspection to be done. My only issue is even with an appointment set up, it still takes about 2 to 3 hours. My appointment was at 9:30 and my car was not finished up until 12:30 ish.

    The Manager of the priority Honda maintenance department according to him.
    Edward S.

    I had two leased Honda CRV from this location but when I had my two cars recall fixed one of my CRV had a finger print mark and like a liquid that flow driver side fender the guy who introduced to me as the maintenance Manager Tony Hanes tried to justify while I was explaining always cutting my explanation short and twisting my explanation. Instead of de escalating the situation. Very unprofessional

    Maria C.

    This may be a bias review, but we visited this location only because our family salesperson is present. Jeff! He is awesome! Jeff sold me my first car in 2000 and since then, my mom and I have been consulting him ever since before purchasing vehicles. My last vehicle I purchased from Jeff was back in 2010 I believe. But most recently, my mom worked with Jeff to purchase her newest vehicle. For the most part the process from start to finish was pretty smooth. Despite one hiccup, not Jeff's fault, but Jeff made sure he made the situation right. Once it was time to move to the financing area of the sale, my mom dealt with Linda. Linda is so personable and down to the Earth. I sat in during this interaction and it was a pleasant one. Overall, witnessing this dealership and the process to driving off the lot with a new 2022, I recommend you come see Jeff. I cannot vouch for any other salespeople. But Jeff is the man! Take care - enjoy life - have fun :)

    Email conversation with the Sales rep

    See all

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Terry T.
    422
    391
    22383

    8 years ago

    Business owner information

    Photo of Bart J.

    Bart J.

    Helpful 8
    Thanks 0
    Love this 7
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Russie T.
    715
    13
    7

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Alonzo was great at helping us trade in our car and buy a new car. would recommend him

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    I like the service department they are awesome!! Always good quick service. Would suggest to any one to use.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bart J.

    Bart J.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Outstanding service, paid attention to details, and return my vehicle in a timely manner

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ian S.
    1
    14
    8

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    We purchased a new Honda Hybrid CRV and our salesman was great. He got just what we wanted for us. He was courteous and businesslike.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of H D.
    7
    6
    2

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Great job again by the service team at Priority Honda. So glad we're a part of this family.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Great professional, courteous service. Very reliable and quick service. No waiting. Excellent communication.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kathi W.
    0
    61
    152

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Marley S.
    154
    17
    3

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Be prepared to wait. Even with an appointment scheduled we were told to wait over 1 hour 45 minutes just for a state inspection.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Great service center. I've used them from the purchase of my accord. Would highly recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sharon B.
    62
    56
    21

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Had to get my car service. Getting an appointment online was easy. Got there and service was excellent. Thanks

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 6

    Ask the Community - Priority Honda

    Review Highlights - Priority Honda

    I was not happy with the ride but thought I was just having trouble getting used to a CR-V after my Lexus.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Priority Toyota Chesapeake

    Priority Toyota Chesapeake

    2.2
    (296 reviews)

    BLUF: Trust Ellie. She exemplifies a young person that knows her job well, has excellent customer…read moreservice skills, and legitimately wants to help clients. She, and from what my family members confirm is a trusted Service Department, are why you should consider purchasing from Priority Toyota. Ellie is a remarkable young professional at this dealership. She is knowledgeable and will work with you regarding financial manipulations, warranty packages, and a variety of other incentives. Salesman Dylan is new to the profession, but he is honest and has the drive to succeed. His integrity stems from previous military service. I believe Toyota buyers bank on brand reliability. Thus, the decision regarding where to purchase is related to variables that don't all have tangible metrics. Price points between dealerships won't vary too much in a geographic area. Consider what business model they use for sales? How customer oriented are their policies (e.g., state inspections, oil changes, detailing, etc.) Priority Toyota is worth my time and money. I recommend you give them a chance. And ask for Dylan and Ellie.

    Had a great experience at the Priority Toyota service desk. Russ Pena and his team took really good…read morecare of my vehicle. He kept me in the loop the whole time with updates on status and when everything would be done. Over the phone, he broke down all the findings in a way that was easy to understand--what it meant, what needed attention, and what the costs would look like. He was also quick to respond to texts, which made the whole process smooth and stress-free. Really appreciate the level of service. I'll definitely be going back to Russ and his team moving forward.

    Lynnhaven Motor Company

    Lynnhaven Motor Company

    4.6
    (33 reviews)

    I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

    Regret buying a car from them. Upsold the car from its original price of $10K to $15K. Great…read moremilitary discount. They did not detail the car after purchase, and the car's AC died within a month. Went to a local JiffyLube for an oil change not long after, and they reported extensive corrosion of the battery. The dealership failed to mention corrosion and rust. Buyer beware. They will sell you a lemon and upsell you on it.

    Priority Acura

    Priority Acura

    4.0
    (70 reviews)

    I had service completed at Priority Acura today, including an oil change, tire rotation, and brake…read morefluid flush, and I had such a great experience that I felt compelled to leave a review. My service advisor, Brendan, provided excellent customer service from start to finish. This was my first time visiting this location since I originally purchased my vehicle from Vandergriff Acura, where I also received outstanding service. I was honestly a little nervous that the experience here in Virginia wouldn't measure up. Thanks to Brendan's professionalism, communication, and attentiveness, my worries were completely put at ease. He made the entire process smooth and pleasant, and I truly appreciated how well I was taken care of. Because of this experience, I will definitely continue getting my vehicle serviced at Priority Acura in Chesapeake. Great customer service makes all the difference!

    Yelp Review for Priority Acura - Chesapeake, VA…read more I expected better from Priority Acura, but my recent experience left me extremely disappointed. My wife and I were interested in purchasing a 2017 Audi Q7, and our original sales rep was actually a family member. Since he was new, his sales manager took over negotiations. That's when things started to go downhill. First, the sales manager had me sign a Carfax report that stated the vehicle had not been in an accident. However, after doing my own research through the National Insurance Crime Bureau (NICB), I found out the car had actually been in two accidents. This was a major red flag. Next, during our discussions, I noticed an issue with the headlamp. I made sure to tell my family member (the sales rep) to remember that the light was coming on during the test drive. When he brought it up to his sales manager, the concern was completely dismissed as just a "fully fictional light." The manager claimed the vehicle had passed their so-called 100-point inspection, but clearly, that inspection was subpar. The report even stated that the right turn light was not functional, yet it was working fine. So, what exactly did they check? What made things worse was the fact that the sales manager knew about the headlamp issue all along but deliberately withheld that information from us. When I confronted him, he admitted that his boss had reminded him to tell us about the problem before we left. When were you planning to tell us? That's when he finally revealed the cost to fix it--$7,000! And, of course, the dealership wasn't willing to cover it. Who sells a used car at full price, claims it passed a thorough inspection, and then hides a major $7,000 issue from the buyer? This was clearly a dishonest sales tactic--they only cared about making the sale, not about the customer. What makes this experience even more disappointing is that Priority Acura used to have a solid reputation under its previous ownership. I found out the last owner, "Church," is no longer there, and I know this would have never happened on his watch. The lack of accountability from the sales manager was appalling. Instead of owning up to his mistakes, he just brushed everything off. I was genuinely interested in purchasing this vehicle, but I refuse to do business with a dealership that operates like this. I also worry about my family member (the new sales rep) learning from a mentor who engages in these bad industry practices. This is not how you build trust with customers. The most painful part? We had an entire conversation about the Black experience, yet I feel like I was taken advantage of by someone who shares my heritage. That really stings. Buyer beware--Priority Acura does NOT prioritize honesty or transparency. Sales manager name is Rich. He only cares about his name

    Priority Honda - car_dealers - Updated June 2026

    Loading...
    Loading...
    Loading...