Took my 2018 4Runner in to have a new set of headlights installed. They also had to redo the…read moreterrible wiring job that a previous shop did on my old headlights. They did an amazing job!! Chris was super helpful from the very beginning and Jimmy (the tech that did that work) did a fantastic job!! They were super quick and I couldn't be happier with the end result!! I would highly recommend them to anyone that needs electrical work done. Keep up the great work!!! Thanks!!

Customers beware: this establishment unfairly hikes prices, assuming ignorance of the true costs…read moreinvolved. They mistakenly presumed my lack of knowledge regarding part and labor pricing. Exercise caution when seeking a quote from this place.

I love my '02 VW Jetta wagon and was have maintained it well. But when the transmission conked out…read moreI was afraid it might be the end of the road. So much is computerized these days and good parts for older cars can be tricky to find. Maybe it was time to let it go. I wasn't sure what to do. Since my regular mechanic liked Car Life, and I trusted him, I decided to go through with the repair. A new transmission might be expensive, but its cheaper than buying a new car. I am so glad I trusted Car Life. They stood behind their work and got my car shifting as smoothly as when it was brand new. They were more than fair. They were honest. They kept their word. And they did good work. And my car was "good to go" ahead of schedule. Should I ever have problems with a transmission again, I won't hesitate to return there.

As a women I am not educated enough about cars especially transmissions. I have a 2013 Honda fit…read morewith 88,000.00 miles and was told by W.... services that I would need a new transmission costing $6,000.00. I not sure if the car is worth it. On top of that I had to pay them $200.00 just to have them assess it. I called Jeremine at Car-life and had the car tolled to his shop. He called me in a day during the thanksgiving holiday to tell me the transmission service charge will be $700.00!!. I am so thankful to have a honest person in today's world. Don't hesitate you will be in good hands.

GET A SECOND OPINION! I got my state inspection this past week. I was failed for a nail in my tire,…read moreand told it was not repairable. I was given an estimate of $250 for the new tire. I let them fail me, and went to my independent mechanic. Who plugged it for $20. I am a young lady, and want to share so that other young ladies like me aren't ignorant of these mishaps.

I bought a 2023 Jeep Grand Cherokee Limited back in April. Car looked decent for the most part. It…read morewas used so I didn't expect everything to be pristine. Come to find out, I took it to the Jeep dealership after having a concern about the brakes and washer fluid. Turns out, that was the least of my concerns. The car had 3/4 tires of the same size. The oil was black as the color of the car. Mind you this is shortly after purchasing the vehicle. There were screws missing. The brake pads were beyond worn which explained the shaking when beginning to brake. The rotors were "horrible" as the Jeep advisor stated. The motor in the washer fluid had to be replaced. These are all things that existed when the vehicle was sold to me outside of my knowledge. I'm not sure how this vehicle passed inspection with all of these issues. All of these issues listed costed me about $1,300 at the Jeep dealership for a car I recently bought. Long story short, I can't believe Honda. I have relatives that are customers there but I wouldn't recommend it if they are normally selling vehicles like this. And of course, they don't care once you buy the vehicle. It's all about money, just like everything else. So part of me isn't surprised. But in a nutshell, I had to leave a review. Please explore other options before making a permanent decision here.

I bought a new truck and wanted a spray in bed liner but didn't want to pay 700 plus dollars on it…read moreI looked and looked and all the prices were very close to the same 700 dollar price. I found Hampton Roads Protective coatings on Google and requested a quote for my truck and within 2 days I had a response and a quote. I found the price to be amazing and scheduled for my bed liner to be sprayed in, dropped my truck off and the finish product was amazing I loved the service price and customer service the staff was amazing. Not to mention his dog bullet was great Highly recommend !!

Dropped my truck off after hours. It was ready the next day. Chad did a great job. Liner looks…read moreamazing and he was 20% cheaper than any other quote I got. Highly recommend.

We've been regular customers for the 4 years we've been in Norfolk. We follow the VW recommended…read moreroutine maintenance schedule so we're comfortable with our car's proper aging progression. They know that we see the vehicle as our terminal car and do all that's needed to keep it going in top notch shape. They tell us on in advance if unusually expensive unusual work on the schedule will be coming up in the near future which helps us budget and avoid sticker shock. Carrie, Adam and Curtis are great to work with and Daryl, their certified VW mechanic, does the outstanding work on the car.

Coastal Import Repair is a gem. The owners are good people and the repairs, analyses, etc., are on…read moretarget. They have gone "above and beyond" and finish the work quickly. We're so lucky to have them here in Ghent.

I brought in my 2003 Magna that hadn't run in about 22 years and Mike made that thing purr like a…read morekitten again. I filled out the appointment details online but didn't hear back from them so I called and one of the mechanics told me "I'm too busy to pay attention to that online BS just bring the bike in and we'll look at it". They are busy and it took them about a month to get the repair estimate but once I gave the go ahead they were terrific about keeping me updated about the status of the work being performed. After Mike got done working on it and I took it down Tidewater on the way home the bike ran like brand new. Of course it helped that I had drained the tank before putting it into storage. Real old school, reliable way of doing motorcycle maintenance.

*****Racially profiled and accused of stealing during a test drive. *****…read more I came in to look at an ATV, I had already been in contact with CAMERON THE GENERAL MANAGER about a month before this. My jeep was in the shop so I wasn't able to buy one then. I went in and talked to CAMERON THE GENERAL MANAGER, he showed me the ATV and I asked if I was able to test drive the ATV. He asked for my license and I gave it to him. I rode down their road for maybe 4 seconds. I was trying to do a U-turn only to see CAMERON THE GENERAL MANAGER, chasing me down on a dirt bike and yelling something. I went into the main road to turn around and at this point he is right next to me. He cursed at me to "turn the fuck around" and I told him that's exactly what I am already doing.... We get back to the dealership and he asked me "so what did you think?" I said what was that about, did you think i was trying to steal this? He said "you never know" I asked him if people have come here to steal before he said "well they tried but i chased them with my dirt bike." I told him I'm not sure how many thieves text you from their personal number, drive their personal vehicle, and give you their license before they would steal something. I'm wondering if those same thieves were just people that requested a test drive like me. I asked for my license back and left. He did try to claim he was chasing me because I was in the main road, but he was flying down the street before I even turned into the main road so I know that is not true, it's an excuse. Extremely embarassing . I do not adivse you to buy here if you are a person of color.

I recently got my car looked at in New York by our family mechanic and the wheel baring which I…read morepaid for months ago to be fixed was still not. I paid over 2k for a simple fix and a state inspection. I just don't believe they did a good job with looking into my main concern. Then the cherry on top was one of the clerks saying "we have to make a police report" wish I would have had my car towed to another place!!!'

The team at Princess Anne Automotive were able to get me in and diagnose my car issues quickly…read more Professional and friendly customer service made a stressful time easier to navigate. I appreciate them and would highly recommend.

I had service completed at Priority Acura today, including an oil change, tire rotation, and brake…read morefluid flush, and I had such a great experience that I felt compelled to leave a review. My service advisor, Brendan, provided excellent customer service from start to finish. This was my first time visiting this location since I originally purchased my vehicle from Vandergriff Acura, where I also received outstanding service. I was honestly a little nervous that the experience here in Virginia wouldn't measure up. Thanks to Brendan's professionalism, communication, and attentiveness, my worries were completely put at ease. He made the entire process smooth and pleasant, and I truly appreciated how well I was taken care of. Because of this experience, I will definitely continue getting my vehicle serviced at Priority Acura in Chesapeake. Great customer service makes all the difference!

I brought my vehicle in for a rear subframe recall and trusted that the work would be completed…read moresafely and according to manufacturer specifications. Unfortunately, after the repair was completed, I discovered multiple bolts and nuts were only hand-tightened and had not been torqued to the required specifications. Considering this involves critical suspension and subframe components, this was a serious safety concern. Because I no longer had confidence in the quality of the work performed, I chose to take the vehicle to another shop and pay to have the repair inspected and corrected properly rather than return it to the facility that performed the original work. Mistakes happen, but leaving safety-related components loose after a recall repair is unacceptable. A basic quality-control inspection should have caught this before the vehicle was released. I hope management takes this feedback seriously and improves its workmanship and inspection process before someone gets hurt.