We have been going to Priority Pet Hospital for 10+ years. We have done the puppy stages through the unfortunate sending to doggy heaven. Every experience has been awesome. From the front desk, email communication, to follow up phone calls to check on our dogs, to Dr. Burns treating our dogs like her own. My goodlendoodle loves to eat things. After her getting sick for several days, i called for her to be seen and they got her in that day! It is refreshing to know that this office and all their employees care for our dogs and are truly concerned for their well being. read more

The staff and Doctor at Priority Pet Hospital are kind, knowledgeable and professional. We definitely feel like our sweet fur babies are well cared for. read more

Dr burns is the best vet I've ever had and really cares about every patient. She will make time to see then in urgent cases and the staff is amazing as well read more

Great doctors and great staff. Compassionate people who really care about the animals and the owners. Treated us amazingly when one of our dogs needed to make the transition after 15 years. We also have found the prices to be very reasonable. read more

Priority Pet Hospital is not what it used to be. Unfortunately your pet is no longer the priority but seeing as many patients $$$ as they can fit in a day IS their priority. I had been a long standing customer but not any longer...and this was with Dr. Burns the entire time. SO disappointing!!! read more

We had to euthanize our beloved pug Mugsy on Monday. Dr. Burns was very kind and staff very helpful during this devastating time. The room had a couch and we were allowed to make Mugsy comfortable and able to surround him with love. Thank you Priority Pet Hospital for caring. read more

Both doctors and staff are great. I like that they tell you how much things cost up front so you can decide whether or not to go through with services. They are very gentle with our dog, since she gets very skittish there. They're good with keeping pets separated, so aggressive dogs don't cause a skirmish. And they follow up afterwards to see how your pet is doing. read more

The triage that is provided in this place is poorly and unethical. The Dr. was not present and all the decisions were made by their assistant. Poor service overall. Again, the Dr. never examined my dog(the dog never left my side) instead a vet tech was the one examining the dog and recommending what to do with it. read more

This is my second review of Dr. Burns. My cat Alvin has been her patient for about two years. I found out that he had resorptive teeth and needed to be put under to have radiographs, a deep cleaning, and possible extractions. He had lost two canines prior to this, had horrible breath and red inflamed gums that I could see. I was very nervous about the procedure. My cat is blind and had never been under general anesthesia before. I dropped Alvin off at 7:30 a.m. and her staff was nice enough to call me and kept me updated on his procedure. They called when he went in, when he came out, and when he woke up. He was ready for pick up by 2:30 p.m. and Dr. Burns had prescriptions for pain and antibiotics called in for me to pick up. My cat had four teeth extracted! Today is the fourth day post operative, and he is doing FANTASTIC. You couldn't even tell he had surgery. He even ate the first night he got home. Dr. Burns said he was in pain before this and I see now what a HUGE difference this made. I can't recommend Dr. Burns enough. I was debating taking him to a dental specialist but am SO GLAD I didn't. She is amazing. She is caring. She has cats herself. She loves dentistry. And most importantly she is amazingly skilled at her craft. If you are thinking about taking your cat in please go to her. Request her specifically. Cats have dental problems too and your kitty could be in pain and you don't even know it. By the way she even sent me home with pre operative and post operative x rays of his mouth to show me what she did. I LOVE THIS DR! Thank you so much! read more

Dr. Burns is completely wonderful. We had to put out dog Candy down a few months ago, and she and the staff was completely wonderful. The best vet we have ever seen, and I have horses so I see a lot of vets!! Her and the entire staff had excellent bedside manner, and gave us all the time we needed without us even having to ask. They did everything possible to make sure that we were ok and gave us honest opinions. The one thing she said that stuck with me was, "This is the ultimate act of kindness we can give our pets". It was so comforting. A week or so later, we received a sympathy card in the mail, it was so kind and supportive. When we are ready to get another dog, Dr. Burns will be my vet for sure. Thank you so much for treating our animals, and us, with such kindness. read more

My first experience with Priority Pet Hospital was at one of the most sad times of pet ownership. Our 13 year old Shih-Tzu, Oscar, needed to be put to sleep. Of course, it was not something I was looking forward to, but was dreading even more after several bad experiences in our past. Just a few days before, I had been talking to a friend, who sadly had to lay her sweet Bella to rest just a few weeks prior, and she told me about Priority Pet Hospital and Dr. Burns. She said they made the entire experience more bearable and she was right. We were greeted by the friendly staff and led into a private room. Dr. Burns met us in the room and was incredibly compassionate. Although emotional, the entire process was night and day to our past experiences. They proceeded at a pace that was comfortable for us and said we could stay in the room with him as long as we needed to... even after he was gone. I miss our sweet Oscar so incredibly much. But I felt the process was very humane and I truly felt like these people cared and at such a heartbreaking time in our lives, that was most important. They even followed up with a sympathy card where they took to time to hand-write a very sweet message. I plan on making this our vet hospital of choice. Our next visit should be a very happy one when we choose to welcome the next puppy into our home. Thank you Priority Pet Hospital. Your sympathy and compassion was very much felt and so very much appreciated!! read more

Did not realize I had not reviewed on yelp, but Dr. Burns and Priority Pet is a place you find and stay for life. My dog is so important to me and this is a place that realizes that. Dr. Burns has personally called me a few times with my concerns and walked me through them step by step. The staff there also really cares. I feel like I am in such good hands there, but also they try to do other options before the pricy ones (which my husband appreciates :)). We are 100 percent lifers, and are so grateful we found this gem. read more

Priority Pet Hospital has always gone above and beyond for us. We have been with them for years, and most of our experiences have had to involve last minute emergency appointments. Even when they have no availability they have been able to squeeze us in and Dr. Burns has never ever made us feel rushed, she gives full attention and concern every single time. She is so good about calling us to check on our dog and to talk through any potential options or outcomes. I can't tell you how much we appreciate your honest and realistic approach and advice to how to approach scary and overwhelming situations because she has saved us time and again from having to do or go through more than we need to. When our pup was very young and had a mystery illness that we didn't think she'd survive, Dr. Burns called me morning and evening every day, and let me stop on in when I needed to with her. The staff has always been so kind and the vet techs have always given special attention to our Lucy. They've always known how to handle her best, even when I wasn't sure how they were going to be able to do a certain procedure with her. It's a great team of very caring people. read more

Our family has been seeing Dr. Burns for about 3 years now. We have a Great Dane who is quite medically complex. Dr. Burns has been great! She is patient, easy to get a hold of and always takes the time to educate us on disease process as well as lots of treatment options. Her office is able to accommodate a big pup like our sweet girl. We had to leave her with Dr. Burns one day for x-rays and were relieved to see that they have a large dog area where she could stay comfortably instead of being crammed into a crate. The staff is also wonderful, always friendly, smiling and helpful. They have even helped load up our pup in our car when she wasn't feeling well. Dr. Burns has always been sensitive about cost associated to care and offers alternative options in treatment. We are happy we have found someone who puts the importance of our pets care as high as we do. Priority Pet is more than an accurate name, it's reflective in the care that Dr. Burns and her staff provide. read more

Been a patient for nine years with multiple animals. Unfortunately they have hired a new assistance Tiffany, very confrontational attitude, horrible demeanor, I had to ask her to leave the room. After waiting 25 minutes for the doctor with two dogs one of which is a rescue dogs and was completely stressed being there. When I spoke to Dr. Burns about what happened with her assistant she argued with me and defended her employee.... not good! I have spent thousands of dollars in this vet with two animals that passed from cancer and pancreatitis, teeth cleaning, and routine exams and wellness. I have been a long term patient and it is unfortunate the Dr. Burns choose to defend her new assistance's behavior. It isn't always about the money its about what the patients owner can do and afford at the time. I will not be able to return to this vet and will look for another after all I still have three pets. read more

Great overall service. The staff is always welcoming. And Dr. Burns is very knowledgeable and listens. She was highly recommended by a friend and she was right to do so. I would also highly recommend this business to anyone. read more

This was our first visit to Priority Pet Hospital and we couldn't be more happy with the service we received. Dr. Burns and staff were wonderful! I would highly recommend Dr.Burns to anyone in search of a vet who provides high quality care for your pet. read more

Priority Pet Hospital is the trusted place for me to bring all of my pets for medical care. The facility is really clean! They have modern equipment and the staff are well trained. Dr. Karin Burns is one of those golden people you meet only a few of in your entire lifetime. You can see her passion for each of the pets she see's. It shows in the character of her staff as well. I brought my young cat, Go Go Boots to the hospital after a sore on her hip began to look much more serious than my wife and I had originally thought. I originally had been called out to repair the washer on the premises. I made the best of our visit by diagnosing the Hospital's washing machine while the Doctor and her staff were seeing to my cat's wounds. To my surprise, after a 30 minute drive to a place unfamiliar to her, I was told my cat was really sweet. When I came into the room I found my cat, although shaven and exposing some wounds that were much worse than I could ever have imagined, she was content and happy to see me. Being in the appliance service industry, I know how hard it is to stay grounded when so much is coming at you at once, all the time. For that I was really impressed. Dr. Burns took the time with my pet and then with me too! Her genuine concern is apparent and she understands the special relationship we have with our pets. The Doctor even took the time to show me the exact method of administering the antibiotic orally to my cat. My baby girl healed up and recovered quickly and I am ever so grateful! Oh! And the entire bill was very reasonable! read more

I have been following Dr Burns for many years and I will follow her for many more years. I will not take my animals to anyone else. When she tells me something I trust her. She is one in a million. She will do what is best for your animal not just to make money. You can tell that her heart and soul loves her profession and loves your animal as she takes care of them. I love her and I refer her to everyone I know. If you want your animal to be taken care of by the best then take them to Dr. Burns. read more

I found this place because of its convenient location to home and couldn't be happier. Appointment times are usually same day or whenever it's convenient with my schedule and the few emergencies I've had, have been seen immediately. The office staff are always attentive whether it be on the phone or in person. They get down on the floor, give treats, and just genuinely love their job and the animals. Dr. Burns and Dr. Miller have always been compassionate, thorough, and even call back a day or two later to see how my old pup is doing and if needed will make medication adjustments over the phone, not charging for another consultation. Ignore those negative reviews, you don't get to go to the store and not pay your bill nor if you have a broken bone do you want a doctor fixing it if that's not their specialty. I wish I could give them 6 stars! Thank you all for taking care of Wrecks with such a professional and personal touch, I so appreciate you! read more