Who do you call when you have a clogged sink? Who knew that plumbers are so specialized now that…read moreonly certain specialties can unclog sinks and pipes. After calling several plumbers I was left dismayed until I called Des Moines Drain & Sewer. I could not get a specific time when they would arrive, but at least it would be the same day I called. The service call rate seemed comparable to others within the trade. Once they show up I will let you know the quality and overall workmanship. For now I am rating them on their meet and greet over the phone mannerism that made it easy with same day scheduling. Stay tuned for an update on the repair! The tech did a fantastic job. The price was more than reasonable with my senior and military discount. A very professional company.

You don't see many businesses like this anymore. Honest people! They are knowledgeable and saved…read moreme hundreds of dollars. Very humble and tell it like it is people. True iowa nice!

We have used Schall for several years to to annual A/C and furnace checks. Recently, we had them…read moreinstall a new water softener. Work was done professionally and promptly with friendly, well trained technicians.

Sam was though with my 2 yr old Schaal installed furnace. Subscribe to maintainence plan. A…read moredifferent technician, same quality work. Changed my humidifier filter too. Thanks Sam!

I would not recommend working with this company. They have poor communication across technicians…read moreand will recommended unneeded and unnecessary services for customers that are not the most knowledgeable. It took them 4+ trips to my location to work on the problem and they never truly corrected the issue. The next contractor we called identified and resolved the solution in nearly 30 minutes and was much more professional. While Roto Rooter seems to be available most times of day, it may not be a positive experience based on my personal interactions. I ended up having to spend over $1000+ on Roto Rooter and the final problem was not even fixed.

the lastest invoice i did not sign and i paid $3,000.00 in cash and the rest $314.79 in check…read more. the invoice does not say that. big problem with changing the invoice items... and lying about my payment which i talk to you about . now you signed my name without me even knowing about this. what kind of company does this??? seems the better business needs to know what you do. i am a senior and very shocked at this.

Super smooth and positive experience. Each person I talked to, from first contact to final…read moreinspection went above and beyond to provide a good customer experience plus great quality and workmanship.

We moved to Des Moines and bought a new home. Our A/C was having trouble cooling our home from the…read morebeginning. It was getting worse so we needed to get a company out to look at our Unit. We liked the name, "Golden Rule". We thought we a name like that they would be a Good company to deal with. We had them to come out and fix our 4 treat old A/C. The builder went cheap and put in a 3.5 ton unit when it should have been a 4 ton. It was being server over worked to cool our house. I knew it needed a Freon charge. That sometimes means you have an A-coil or line leak. I get it. The two tech's that came out said they would not recharge the system because we needed an entire new unit. They said it would run over $7,000.00 and they would work up an exact estimate for me. I asked them how much I owed them right now for the service call. They told me $100. I said I thought that was a might steep for them to come out and not really do anything but tell me I needed to pay approximately $7,000 for a new until. I gave them a check and I told them to get out. I called another company that came out and done what I wanted them to do. Recharge my unit. They did it and my unit ran another 3 years before I had to have it replaced. I called them again when I could afford a new unit. They came out and installed a proper 4.5 ton unit and charged me $4,500. No problems since. Golden Ruke is good at training their tech's at extracting as much money as possible from the clients and not at repairing the problems. I called the company and complained after the giving the two tech's my $100.00 check for basically doing nothing to fix our problem on a very hot day. They apologized and refunded our money. To be fair this was my only experience with this company and it was a number of years ago. They may have changed management or owners since then. All I can recommend is buyer beware. Good luck with any repairs you need and get other opinions and quotes before getting worked done.

Unreliable. Confirmed appointment but didn't show up. Twice. Had to call another plumbing service…read more Plumbing emergency had to wait for 3 days because of Loren the Plumber.

He did a great job. Water heater went out. Had it replaced that day. Called another place first,…read morewas going to be at least a week before they could come out.

I called around a few plumbers in Ankeny to get my boiler inspected…read more This company was by far the most helpful, prompt and reasonable price. They got me an appointment the next day and answered all my questions. Great service.

Installed line for new irrigation system. Work looks good and left with everything cleaned up. Laid…read moredown cloth tarps on wood flooring but left carpeted stairs open. Wore shoes inside ans it was raining outside with multiple trips to his van. No mask. I would say the actual work is excellent but the delivery was a tad off. Very pleasant guy.