After having a horribly awful experience with Home Depot appliance orders (delays and no shows and rescheduling deliveries that were delayed yet again) our contractor referred us to Prisco. I arrived at their NY location optimistic but skeptical after dealing with Home Depot's incompetence. A nice gentleman in the store behind his desk greeted me and asked if I needed any help. So refreshing to walk into a store that actually cares when customers arrive! I then met with Allison who efficiently showed me exactly the models of dishwashers and refrigerators that I was looking for. Even though it was 5pm I stated that due to delays of the other retailer I really wanted these appliances delivered ASAP. They checked their stock inventory and immediately informed me what items were available and said normally it takes a couple of days to schedule delivery but since I was so stressed out could deliver everything the next day! And they did! Which is unheard of! I highly recommend Prisco. They have amazing service, awesome products and accommodate their customers!! Their delivery team was also professional and courteous. I'm definitely going back there to buy an outdoor grill for my husband in the spring. I won't buy appliances anywhere else. They are wonderful. I would give them 100 stars if I could! Thank you to Allison and Prisco and the other employees in the store! read more

I just bought a stackable washer and dryer from Prisco appliance and the experience was a 4/5 and I would shop there again. In the past I've purchased large appliances from Home Depot and Lowes. I was considering both of them as well as Costco for the purchase. What tipped the scale to Prisco for this purchase was that their Delivery & Installation people work for Prisco. The big stores use a third party. And with a washer dryer removal and install, I wanted to be dealing with store employees. I dealt 100% over the phone with Bobby, who was responsive and worked with me on price. The delivery and installation guys were excellent. Chris was careful, conscientious, and patient with the removal of the old equipment, installation of new equipment, and every question I had. The reason they don't get the 5th star is there was a snafu on the original delivery date. One of their drivers was ill and my equipment never got to the truck. Stuff happens, I understand, but the issue is I had a 8am-10am delivery window and at 9:55am I got the call telling me about the issue. Issues happen, but I should have had more advanced notice. They rescheduled for 2 days later and all was smooth. I would recommend Prisco! read more

After weeks of searching and doing price comparisons, we went to Prisco appliance for our washer and dryer! Bobby was our salesman and he was helpful, knowledgeable and very professional! It was nice to walk into a place and have personal service, without having to search for someone to help you! We purchased our washer dryer, and they gave us best price! While there, we also decided to purchase a new bbq grill, and they price matched it from another retailer. We had our delivery of both, and I have to say how great the guys were that came! They were professional, courteous, and knew exactly what they were doing! They installed and hooked up washer and dryer, checked to make sure everything was working properly, and explained controls to us! After installing washer and dryer, they brought up grill and built it right on our deck! Again, checking to make sure everything worked properly! Afterwards, they cleaned up, and took away our old appliances! It was such a great experience overall, and I highly recommend Prisco! read more

At the height of Covid my refrigerator was not working properly and repairs were no longer an option. I called several appliance stores in an attempt to order the same brand and model since the new refrigerator needed to be the same dimensions as the original. I was told over and over again that the refrigerator I wanted was on back order for months. However, when I called Prisco I had the good fortune to speak to a lovely woman, Tanya. Tanya confirmed the back order status but went a step further and looked into options for the existing space. Tanya answered all my questions and when she was uncertain spoke to others at Prisco and always called me back with the information I requested. Additionally, since I was concerned about the fit of a different model Tanya reached out to Nick Prisco who graciously came to my house to measure. Tanya represents Prisco with the highest degree of professionalism. Tanya goes above and beyond what is expected for excellent customer service! read more

Great store, great service. I needed an A/C during this heat wave (of course) I called a few big box stores and they gave me weeks for a delivery. Prisco was there in 2 days. When taking out old thru the wall A/C there was birds nests (YIKES) in them. For some reason there were no sleeves the A/C were just stuck on the wall. I had them check my other A/C and that needed a sleeve to. Also had birds nests. One sleeve was no problem to install, but the bedroom hole in the wall was off size. Nick, said dont worry we are gonna help you with this. He sent up Diego who brought up electric drills, saws, and who knows what else. He enlarged the hole in the wall, fit the sleeve in, and boom, no more birds. Im nice and cool. A big box store would never have done this in a million years. This is my go to store from now on for any of my appliance needs. read more

In regards to my recent(and first) purchase from Prisco, I can't say enough great things from my entire experience. First, our experience dealing with Fabio fabulous. We went to the store knowing we needed to make a purchase, but we had no idea of what brand, or what options would work best for us. Fabio asked us all the right questions, explained all of our options, gave us his opinion, and all in a calm, educated tone, without putting any pressure on us. The thing that impressed us even more, was when we called Fabio the next day with a problem that WE caused, Fabio just simply took care of the problem. Fabio,and Mr. Prisco made our experience beyond pleasant. I mentioned this was our first purchase from Prisco's, it certainly won't be our last. Thanks so much to Fabio, and the rest of the gang. Best. read more

Have been buying appliances from Prisco ever since they first opened up on Mamaroneck Avenue in White Plains. Always get a good deal, fast delivery and, if there is ever a problem, they are local and you can just go in and work it out. I tried buying from other places cause the price was less but I just cannot deal with dialing an 800 number and getting nowhere. Nick and his team are right there, in person and they want to do the right thing. But let me just say that I have NEVER had a problem with anything that I have purchased there. I can't say that's true for appliances I've purchased elsewhere. Believe me, I was recently burned by Sears on a refrigerator. I will not make that same mistake twice. I will turn to Nick at Prisco, the local guy, every time. read more

We recently purchased a range and refrigerator and had a remarkably positive experience. Final prices were fairly discounted, the salesperson,Tanya, was great to work with as was the on premises owner! Ultimately, however, delivery and installation were what truly set them apart from their local competitors! Chris and his coworker were absolutely great. They overcame real headaches in removing our old refrigerator and installing the new gas range safely including proper leveling and a gas line issue! Our experience with other companies has been basically drop and run with little concern for how the product is connected and operating. Prisco has truly checked all the boxes for us! Carl H. & Maria C. read more

I just bought my first appliance (my refrigerator) Must say it was an emergency since mine died with no notice and i walked into Priscos on my lunch hour. Nick was there and i told him what i needed and i was out the door in minutes as he knew exactly what i needed and which sizes i could choose from. His expertise and knowledge was superb and his concern and kindness...was assuring! Also kudos to Donna who was always there to answer any question i had and always called me back promptly. Also the promptness and experience of the delivery was surely easy as easy could be. Very pleased and would highly recommend Priscos!!! Cant wait to return to replace the rest of my failing appliances!!! read more

We had an EXTREMELY old in the wall air conditioner and desperately needed a new one. I called Prisco and spoke with Allison. I told her what I needed and she was able to find the perfect unit at a reasonable price. It was delivered on time by great installers. They called me a few minutes before they arrived so that I was ready and were personable and efficient. The installation was great. The unit is an absolutely perfect fit. The installers insulated it well and cleaned my living room (and even my drop cloths) before leaving. When I had a question about my unit the next day, Tina was very responsive and helpful. Will definitely be using them again in the future! read more

Great shop. Went shopping around for a new refrigerator when my old one broke. I got prices from PC Richards. The Sales people I worked with at Prisco's went above and beyond to get me the Fridge that I needed as fast a possible and ensured to beat the price by any means. Very friendly people. stress free shopping. When it came time for my delivery. The guys were professional and totally capable. Having to lift such a heavy refrigerator up my stairs. The service was quick and done perfectly. Really got to appreciate the service these guys provide. Definitely recommend Prisco's. read more

At Prisco Appliance, I found good products, good prices and good people (sales & delivery). I wanted to replace my old refrigerator and stove so shopped around at appliance stores in the area. When I got to Prisco, I saw what I liked and purchased them. The refrigerator I had not seen elsewhere while the stove I had seen elsewhere but for the same or higher prices. Delivery was pleasantly sooner than I had expected. The delivery men were nice and careful of my walls and furniture during the removal of the old appliances and installation of the new ones. read more

I absolutely love this store. I have bought my stove, dishwasher, and washing machine from Prisco, all in the last 3 years. Allison sold me all three appliances and she is lovely. She is very smart when it comes to appliances and she has never steered me into the wrong direction, I look forward to working with her again in the next couple of months to buy a refrigerator. With each purchase came a very quick delivery and installation, what more can you ask for? I will never purchase an appliance from another store again! read more

The most advanced technological appliances. Welcoming Staff - Personable, knowledgeable and accommodating. Employees make you want to return to purchase additional product. It's no wonder this retail establishment has existed for more than 50 years, in Westchester, NY. From the research & design stage thru the purchase and on to scheduling delivery and installation. Staff Members work with you all the way to assure Customer Satisfaction. Thank you read more

Went to Prisco to check out a Weber Summit. They had one to check out and Allison made me a great deal on it including free delivery and assembly. Even $100 below Amazon and then I would have had to assemble myself. She was really nice while I was there with my 3 yr old son who even snagged some candy after she asked if he could have some Thank you, I can highly recommend and can't understand the negative reviews. read more

My wonderful Bosch dishwasher finally died after 24 years...and Prisco gave me a very reasonable deal on a replacement. Best still, it was delivered and installed just when they promised by professional , courteous, intelligent guys who dealt well with my iffy under sink plumbing AND all the steps up my cliff without complaint. VERY pleased...and a particular tip of the hat to Travis and Conner. Thank you! read more

What a great job. your installers knew what they were doing. I had waited 5 weeks for PC Richards to come over measure, said it would fit ,bring the unit to the house only to find out it did not fit. I had to take two vacation days. PC Richard Yonkers Stay away. Go to a real appliance expert Prisco Appliance. Fast ,reliable. Dependable. Thanks Joe, you and Allison made us a happy purchase. read more

My husband and I are renovating or small kitchen in Riverdale and worked with Allison at Prisco to purchase 24" appliances. The Blomberg refrigerator was installed professionally and we are very pleased with the purchase. Allison is helping us with the purchase of a Bertazzoni range, chimney exhaust hood and built in microwave drawer which will complete our kitchen. THANKS ALLISON! read more

Just a thank you to Keith and to Prisco. I just bought an a/c/heating wall unit for my condo, and from my first visit--I found what was needed and answering all questions and asking some they needed to determine the size needed for the room, to polite service and later the men who came to install--it was a wonderful experience. Thank you all read more