This company was recommended to me by a friend. I was told to ask for Mike. Mike deferred to Jesse…read more Jesse met with me at the showroom; I picked out flooring. I asked about underlayment and moisture barrier and Mike said they could lay tar paper. Jesse came to home he did measurements, we walked the floor, and I stated the direction(s) I would like the floor laid. Jesse subsequently sent me an estimate to sign and return so work could start. I needed more time for the money and a few months later we reconnected with modifications to the original estimate eliminating the moldings. All was fine so far. He then seemed concerned and wanted his installer to come out. The installer came out, Jesse was late, and the installer stated that plywood would need to be laid over my current hardwood floors before he would install and that the floor could not be installed in the direction(s) I previously outlined. Jesse finally arrived and I heard him, and the installer talk outside then they came inside, once again the installer doubled down. I clearly stated that I thought upselling was being done on the 11th hour. Jesse said "we don't have any of your money". He then said he did not hear anything about the tar paper. He was leaving and said he would discuss with Mike and get back with me. After a few days, I sent Jesse a text, no answer - the same for the next 5 days. It appears I have been ghosted by this company that obviously made a mistake and is not interested in working it out or my business. BEWARE OF BEING GHOSTED AND UPSELLING.

We used Premier Flooring for our new kitchen floor & to carpet our basement steps two years ago. We…read morewere so happy with their work that we recommended them to family & coworkers. We needed new carpeting & called Premier Flooring to get an estimate. We purchased Mohawk carpeting for the main flooring in our home & it is terrific! The paddle bag is so supportive & the carpeting feels wonderful on bare feet. The install process was fast, friendly, & efficient. We will gladly go with this company again for our flooring needs.

I found JD Carpets through a referral. Two friends had used them and spoke highly, so I gave them a…read morecall. Scheduling an estimate was easy as they were flexible. A representative arrived, on-time, with some samples. She provided an estimate immediately. Scheduling the service was also very easy. Work was completed in a timely manner and the space was left clean and complete. I also used their services a second time. Again, easy scheduling of an estimate. The rep brought carpet samples since I gave her an idea ahead of time. Note: for certain jobs you may be able to visit their showroom to look at remnants. If shopping for estimates, I recommend giving JD Carpets a call.

Responsive, dedicated and stellar customer service. Excellent work as well! Used this company to…read morereplace carpets in an old building in NE Baltimore. Wonderful results!

Great experience. Rick was friendly and knew exactly what to direct me to. Had carpet installed…read moreon my stairs to keep dog from slipping. Would use them again 100%

Worked with Mike at Priceless Carpets. He was extremely helpful with picking the right floor for…read moreour needs and our entire home. Also did an awesome job with our family room rug, front door rug and matching stair runner. His team of installers were friendly, polite and did amazing work. Mike paid attention to every last detail even staining the molding to match our kitchen cabinets!!!! HIGHLY RECOMMEND Mike and his team at Priceless Carpet!!!

We dealt with Joey Sr. when we first went in and selected the flooring for our basement. Price was…read morereasonable and timing of installation was just what we wanted. Devin was our installer and he was amazing. He was careful in the basement as it was already finished and did a fantastic job. The trim work was amazing. Highly recommend them.

Had high hopes for Top Notch Flooring America after friends had several very positive experiences…read morewith them. Unfortunately, our experience was the worst we have had with a contractor over 52 years of being a home owners and four houses. Our young salesman is apparently the owner's son. When we made our initial selection of LVP flooring, he said that the material would be received by them in a week and a half and installation would be schedule in about a week and a half after that. At about the time the product was to be received by them, we received a call from another employee stating that the product would not be produced by the manufacturer for another month and a half. ( The salesman should have checked availability before providing an approximate installation date.) Back to the White Marsh store we went to select a different flooring. The second selection arrived and installation was scheduled. On the day of installation (it was to be a two day installation which the salesman failed to say), Lou and Dan arrived. The installation involved the removal of cut stone tile and mortar. The installers failed to put up any dust barriers as contractors had done to protect the rest of the residence from dust and debris. The installers put dirty had prints on the walls and adjacent flooring. To add insult to injury, they "glued" down a stair nose piece and a transition flooring strip using latex caulk rather than a true adhesive which was totally ineffective. Top Notch partially reimbursed us for the Merry Maid cleaning crew we brought in and one of their employees did come and properly glue down the stair nose piece and the transition flooring piece. Viewing all of the other very positive reviews of Top Notch, we were very surprised by our experience. The salesman, Joey Jr., was not as responsive as he should have been. The vetting of their installers needs massive improvement (BTW, our installers were not employees, but subcontractors). If you deal with Top Notch, use the Bel Air store where our friends had a much better experience. We will NEVER use Top Notch again!

My Mom got her kitchen floor replaced and it looks like a new kitchen. We went into the store and…read moreChris was very helpful and to the point and showed us the tiles & left us to pick one we liked. He was professional and a pleasure to work with. We were given a price and the contract was signed that same day! The agent came the next week to measure her floor for the exact measurements and once Chris had the info he called back & the price did change by about $1k but still an excellent price! She put a deposit down when we first went there then paid the rest of invoice when they scheduled the installation. We don't know time frames for ordering products but it took over a month before she got another call to schedule the install. The installers came yesterday & were very professional & did a good job. They even matched up the molding coming into the kitchen & around cabinets and walls and it was perfect. It did take all day but overall great work and again the floor looks amazing.

Larry K. July 2025 We recently went to Jim Boyd's…read moreCarpet and Rug Outlet in Timonium to purchase a couple of area rugs. From the moment we entered the building, we were very impressed with the professionalism of the staff. The sales person LaVerne, and her manager Larry were both knowledgeable of their products and worked with us to find exactly what we needed. We are completely satisfied with our experience and will highly recommend them.

Replaced the carpet of our townhouse, everything went smoothly. Professional, nice work and…read morereasonable price. Thank you.

They did an awesome job for a reasonable price. What more can I ask for? On time, helpful and easy…read moreto work with. Definitely recommend Moe's for carpet and hardwood floor installation.

Great value and service! Top notch professionalism and excellent results. Our carets looked better…read morethan new afterwards. We will be recommending Royal Carpet to all of our family and friends.

Highly recommend Peter!! Amazing job and carpet looks like it's brand new again. If you're looking…read morefor great service and results look no further!

P.S. In June 2023 I hired D B Genesis to reinstall the hardwood floors and some of the steps. They…read moredid a neat and professional job. There were no gaps between the boards evident. Subsequently I filed a claim with the Maryland Home Improvement Commission against its Guaranty Fund. The fund was set up to compensate homeowners who hire licensed contractors who either fail to complete a job or do it in an "unworkmanlike" manner. After a very long drawn out process, the MHIC opined that the multitude of gaps "were not significant enough to render the installation unworkmanlike." Prefinished hardwood flooring is an interlocking tongue-and-groove system and it is certainly not good workmanship to install the boards with clearly visible separations. This contractor left more than 50 open joints between the boards, significant gaps between boards and stair rails and installed steps with stair noses that were not level and that creaked shortly after installation. This was certainly an unworkmanlike installation. (I guess that tells you what a license from the MHIC is worth.) What matters, however, is not my opinion or the MHIC's but whether you would be pleased if this contractor did such fine work in your home. This contractor has cost me time, money and a lot of aggravation with his threats of legal action, lies and refusal to accept responsibility. He continues to lie about conditions in my home alleging that I do not operate my HVAC leading to wildly fluctuating temperatures and humidity levels, causing the multitude of gaps. Don't be fooled. He is just lying to shift blame for the shoddy work of his subcontractor to me, the homeowner. BTW he's also lying about offering to replace the flooring at cost. P.P.S. As I have stated before the "official unbiased inspection report" Eric is referring to falsely stated there were no separations visible in the floor either from a stand up position or under 10x magnification and thus, concludes there were no installation problems. So I guess those are all imaginary gaps Eric's subcontractor filled in with wood putty. The MHIC a scam?? I would not put it that way but certainly they did not have much sympathy for me as a homeowner harmed by a licensed contractor. They seemed much more concerned about protecting the Guaranty fund from claims, even legitimate ones. Sometimes the system does not deliver justice. In any case, a license from the MHIC is clearly not a guarantee against shoddy workmanship.

Perfect business name to fit an extraordinary business!…read more My husband and I have been getting all of our floorings completed by this company for the past 20+ years and there's no way we would ever stop! This company is very very professional, talented, time conscious, and customer service oriented! The quality of the carpets & flooring that they advertise and use in their showroom and residences/ businesses are of amazing quality! The knowledge base of the owner (E Rome) as well as his employees is unbelievable! We've had carpet and hard wood flooring in our house from this company for over 20+ years as I previously stated, and the workmanship and quality stands the test of time! Keep up the fantastic work A Plus as you are truly a flooring genius and the best to ever do it !!