Larry K. July 2025 We recently went to Jim Boyd's…read moreCarpet and Rug Outlet in Timonium to purchase a couple of area rugs. From the moment we entered the building, we were very impressed with the professionalism of the staff. The sales person LaVerne, and her manager Larry were both knowledgeable of their products and worked with us to find exactly what we needed. We are completely satisfied with our experience and will highly recommend them.

1. First it was requested to Leave half the cost of the floor as a deposit, and so we did. REMEMBER…read moreONLY 1/3 is Maryland Law. 2. approx. two weeks later i was called for a start date, and it was told "I must pay for the job in total or the job would not be started." AGAIN not legal in Maryland. I requested to speak to the store manager and got Bob... BOB is the part owner. 3. Bob the part owner yelled and verbally harassed me on the phone and suggested cancelling the contract because I would not pay in full... Finally after about Ten minutes he sort of apologized for being wrong and well he knew he had tried this with the wrong person. But I had to threaten with legal action. And If you read the cancellation policy. Lets just say you will be very lucky to get your deposit back, hence the large down payment and efforts to frustrate and force a cancellation... 4. Finally he scheduled the job and 2 individuals came out to my home in an unmarked white van and they couldn't speak English... I was given a number to someone that would translate and he barley spoke English... 5.OVERPRICED !!! I cant imagine an older person or older lady having to have that conversation I had with BOB. She would have been completely intimidated by BOBS actions... not to mention the security issue with two men that don't speak any English alone in her home. just sayin DO YOURSELF A FAVOR GO ELSE WHERE WE HAVE PLENT OF FLOORING COMPANIES IN THE AREA THAT WILL DO GOOD HONEST AND SAFE WORK THAT SPEAK ENGLISH GOD BLESS AND GOOD LUCK.

Great experience. Rick was friendly and knew exactly what to direct me to. Had carpet installed…read moreon my stairs to keep dog from slipping. Would use them again 100%

Worked with Mike at Priceless Carpets. He was extremely helpful with picking the right floor for…read moreour needs and our entire home. Also did an awesome job with our family room rug, front door rug and matching stair runner. His team of installers were friendly, polite and did amazing work. Mike paid attention to every last detail even staining the molding to match our kitchen cabinets!!!! HIGHLY RECOMMEND Mike and his team at Priceless Carpet!!!

I used to drive by this store all the time and never went in until I had to shop for tile for my…read morekitchen renovation. I am so glad I did. K G Tile is one of those local family-owned businesses that is an increasingly rare breed these days. They have a great showroom selection, good prices, and much higher quality than you'll find at that big box store whose name starts with an L and rhymes with "toes." Everyone here is so friendly and knowledgeable, and they treat you with the same courtesy no matter how big or small your tile job is. If you need your tile right away, they have an excellent variety of in-stock tile (and about every other month, it's on sale for 25% off). AND if you're on a tight budget (and these days, who isn't) -- in the back of the store, there is a special rack for clearance tile that is on sale for $1 a square foot. And by clearance, I don't mean ugly tile that looked like it was stored in your grandma's basement. I mean high-quality ceramic and porcelain tile that is leftover from a nearly sold-out shipment or recently discontinued (but still awesome). I will never shop anywhere else for tile ever again!

It only took us 2 years to pick the floor tile for our kitchen and foyer. This store has an…read moreexcellent variety of beautifully stylish materials and I took many samples home over time. We ended up ordering the polished spanish porcelain 18" dvomo that KG special ordered. KG suggested a great grout and matching threshold stock they inventory. Now that it's all in place, it is absolutely GORGEOUS! Thank you KG for having such nice material to choose from.

I have an old rowhouse in Baltimore that had the original wood floors with holes in some places…read moreshowing dirt floor underneath, uneven flooring spots, loose boards, etc. I was nervous to get a new floor for this reason, plus I have had plenty of bad contractor experiences. But everything went great with Floors Etc. I got an estimate, met them at their showroom, picked my flooring and took a sample home, set up a date for install, and they showed up on time! They got the work done in a timely manner and it looks great. They were out of stock of the stair floor nosings, but got them and installed then a couple days later so no big deal. I am very happy with my choice.

I purchased luxury vinyl tile for my kitchen from Floors, with the assistance of designer Matthew…read moreHorwitz. Their price quote for removal of my laminate flooring and installation of the LVT, which I feared would be very expensive, was in line with other estimates I received. I'm so glad I had Floors do the installation. The crew, from designer to field supervisor to installation crew, were outstanding: on time, highly professional and so very skilled, efficient, friendly and overall, people I felt lucky to meet. And the plumber they recommended (Fabian) to do the refrigerator/stove water/gas/electric disconnect/reconnect was also great. I love the finished product and recommend Floors without reservation!

JG did a fantastic job on multi-room carpet replacement, flooring and refinishing of hard wood…read morefloors and stairs with matching runners. Our home feels brand new! They were always on time and within budget! Could not ask for a better experience or result. Highly recommend!!

Outstanding service! The 2 installers that came to my house were on time and completed all the work…read moreperfectly. They left absolutely no mess when they left. I appreciate the good work. Would definitely recommend to anyone looking for flooring installed. J.Feldman

I can't say enough good things about Vladimir and his team! They all worked hard to get my…read morecarpeting in exactly how I wanted and did a superb job! HIGHLY RECOMMEND

We needed an area rug after restoring hardwood floors and found existing selections elsewhere to be…read morelackluster. They had a decent selection of contemporary styles with a range of piles with competitive prices. Vlad gave candid feedback when the quality might not be a good fit with heavy use. We ended up with a traditional style in unusual colors, and were able to purchase an excellent felt pad custom-cut to fit the area rug. Oh, and bonus-they are amazing at getting rolled rug and rolled pad into my car (not an SUV). We are very happy with this business. It's not much to look at from the curb, but it's worth it!

My family stopped in to Carpet land on a suggestion from a friend. We had a 10/10 experience. We…read morewere looking for an inexpensive large area rug. We have two small children and two very old dogs and didn't want to spend a fortune on an area rug. We walked in and found the employees to be so kind and helpful. Our salesperson took us straight to the back to look at the selection they had. It was quite an extensive selection and they had exactly what we were looking for. They packaged it up for us in plastic since it was raining and helped us load it in our SUV. On top of it all they were so understanding of our 1 and 4 year old we brought with us. We will be back!

They totally ripped me off. After putting a non-refundable deposit down, they increased the price…read moreon me three times. The installation work was good but I could've gotten the same from Home Depot at a fraction of the cost. I will not use Carpet Land again.

I would give this zero stars if I could. My wife and I walked into this place and we literally…read morewalked all through the entire warehouse and not one person ever said hello is there something I can do for you. We just walked out and I would never go back.

Great selection whether you're looking for tile, carpet, hardwood, or pretty much any type of…read moreflooring. I found just what I needed for my project. The price was fantastic, and the convenience and the great service provided unparalleled. Thank you Floors Etc. Outlet!!!

Great sample selections, experienced,welcoming staffers, and installers. Hi Geyer my 'go to' carpet…read moresource