We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

**WARNING: TOTAL SCAM - FRAUD - BAIT AND SWITCH!**…read more I contacted this company for a DEEP CLEAN on a condo that's been sitting empty for 2-3 years. I made it crystal clear I needed a DEEP clean. They pushed their move-in/move-out service, swearing it was even more thorough. I mentioned I have a pet, but minimal dog hair since we hadn't been living there. I was preparing the place for a new tenant and paid for TWO cleaners to do a detailed job. Two cleaners showed up at 3 PM. Right off the bat, the female cleaner seemed shocked when she realized I was not leaving. Then the games began. The male cleaner vanished at 3:07 PM and didn't come back until 3:45 PM. An hour and 5 minutes later, he disappears AGAIN at 4:50 PM and didn't return until 7 PM. By 7:59 PM, they were already packed up and out the door. Let me break down the disaster that was this "cleaning": **THE KITCHEN LIES:** The female cleaner had the nerve to tell me the kitchen was finished. I asked if she cleaned the top of the refrigerator--she flat-out said NO. Only after I called her out did she bother to do it. Then I asked about behind the appliances. She LIED and said yes. I moved them myself and found crumbs and dust everywhere. The backsplash? Untouched. But sure, the kitchen was "done." **THE INSPECTION NIGHTMARE:** - Baseboards still had dog hair (I have video proof) - Hair floating in the "cleaned" bathtub - pieces of paper towel left stuck underneath toilet seat - Medicine cabinet never even opened--just wiped the mirror - Cabinets under the bathroom sink completely ignored - Floors clearly not mopped--debris, dog hair, and a DEAD SPIDER in the closet - Pictures on the walls not dusted - Light fixtures in kitchen and bathroom left filthy - Fireplace and built-in shelf not touched saturated with dust and dog hair I have photos and video documenting EVERYTHING they didn't do. **THE BOTTOM LINE:** I shelled out $400 for five hours of absolute garbage work. They promised two cleaners but essentially ran a one-person operation while the other one played disappearing act. This is textbook FRAUD--breach of contract, breach of good faith, complete theft. They claimed they'd fix anything I found during inspection. Instead, when I pointed out their failures, the male cleaner insisted it had been cleaned even though we are both looking at dust and dog hair, called his supervisor and walked out without fixing and saying a single word to me. So now we know why she was surprised when she learned I wasn't leaving, because it was only going to be one person doing the cleaning not two but if I wasn't here, I wouldn't have known that but what really busted them were the cameras. When I did notice he was not here I did ask and she said "he was at home with the children" even though I paid for two cleaners! These people are CON ARTISTS and LIARS. They'll stand there, look you dead in the eye, and swear they cleaned something while you're staring at dust and dog hair proving they never touched it. Absolutely DO NOT use this company. And trust me--they will NOT be getting my $400. I guarantee it.

I had emergency surgery which resulted in more than 90 days in hospital and rehab center, with 2…read moreadditional emergency trips to hospitals. While this was happening one of my roommates was left to Care for the house, her semi-disabled sister, and run errands for me. Things got out of control and professional help was needed to get the house in a good state for my return home. Capable Clean literally cleaned from floor to ceiling, including crown molding, baseboards, and windows. Then the next day I found a tablecloth was thrown in the trash, apparently because it was soiled and needed washing. I can only hope nothing else important was tossed in one of the bags. What had been a terrific job is now making me worry that something has been lost.

The cleaning was ok but I wanted to be a regular customer and in the 5-6 weeks I was with them they…read moredidn't come 3 times at the last minute with random excuses why. The last time they texted me late that their daughter was in the ER the night before my cleaning. They never showed up again and I finally texted to see what was going on. They said oh we thought you were mad since we didn't show up. It was all very odd.... I pay at time of service and they saw my house in person when they came to quote. Not sure what happened.....

I hired Jennifer to come out to do a first time professional cleaning on my home. I explained over…read morethe phone in advance the areas that I thought would require extra care, and that since it was a first-time cleaning, I thought it might take longer than a normal routine clean. Jen came out with her husband Greg, and together they did a fantastic job. They were very respectful of my space and items, and I felt like the price was fair given the size and amount of hard work they put in. My shower glass has never sparkled so much, even when we moved in! Would definitely recommend!

Have been working with Simply Clean for over a year. Easy to manage, reasonable pricing, and great…read morecleaning. Attention to detail and easy to request.

Have a small ADU being turned over to renters and Simply Clean OC provided great service! Clean…read morethroughout and looks great! Booking was a breeze and communication up to appointment was top tier. Will surely be booking again for a cleaning.

I'm a long time client and they do an amazing job EVERY time! My floors, counters, tables are…read moresqueaky clean! Nakya, Lelsie, and Alonjadra made it extra sparkling!

Two Maids and a Mop have been cleaning my home for around a year now. They are always on time,…read morethorough, and a pleasure to be around. Thanks to Alissa, Bernadette, Jazmine, Reina, Adrianna, Sydney, Kalea, Nicole, Beverly, Rebecca, Iliana, and Chasity for all your hard work! Though we normally have two maids here at a time, last week we got only one, Alissa, who cleaned the house all by herself and did a fine job.

Mike at Dirt Busters did an amazing job cleaning our carpets. Confirmed the appointment the date…read morebefore. Texted an ETA the morning of. And our white carpets look brand new! Would definitely use Dirt Busters again!

Hired the team for deep cleaning (I mean, very deep cleaning!)…read moreThe team did a fabulous job with the cleaning...very thorough and got all the corners! Mike came next day for carpet cleaning and tile and grout cleaning. WOW! Felt like a new space! Mike is very prompt with communication and so easy to work with Very accommodating with change in schedule. Definitely will have them again!

Wonderful service! Wonderful people!! You won't be disappointed choosing SparkleIt Cleaning. My…read morehouse always looks great once they've been through it. I strongly recommend their services!

Wow! This clean team is the real deal. I am impressed…read more FAST: Arek and Marta are lightning fast. They scrubbed areas of my home that hadn't been touched in years. I've never had housecleaners so efficient and effective. FAIR: They offered the best price of all the estimates I received. They walked through the home before quoting us which made it easy to show them what I needed. Very honest. PROFESSIONAL: Communication was easy and steady. When I had a question, they responded quickly. We sorted out the weekly cleaning schedule effortlessly. FRIENDLY: Having someone in your home on a regular basis creates an important relationship. Arek and Marta are a dream to work with. They are upbeat and friendly. Love this small business!

Greg's Carpet Cleaning really helped us out!…read more We called them with a tight timeline for getting our large couch cleaned ahead of staging our home. We had previously called a corporate place who quoted us $150 and then tried to slam us with a $500 revised quote once they arrived to our home. It was criminal! When I spoke to Robert, he said unfortunately, our experience is a common bait and switch and vowed to help us, despite our tight timeline! Robert gave us an approximate quote over the phone after seeing a photo of our sofa, and it matched what we ultimately paid upon the completion of the service. The technicians, who came out two days later, were wonderful. Our couch looks brand new, I was floored! Clearly, we should have called Greg's Carpet Cleaning, a family owned business, in the first place. We are so grateful for them!

Crew came on time, did what was agreed upon, noticed when carpet dried there were a couple of…read more"dirty water" pooling spots on the carpet where there hadn't been a spot before (looked like some of the dirty water had leaked out some how) Took care of it myself with carpet cleaner because it was only on the surface. These were NOT areas where something on the padding underneath was brought back up to the surface with the cleaning.