Great Service, fast install quick response for Service Calibrations. Making the best out of a bad…read moredecision thanks

After doing some research on interlock devices, I am glad I came across BestLabs of CA. Due to some…read morehorrible decision-making, I had to install an IID on my vehicle, and I am glad I did it with BestLabs. Dan does a great job breaking down the entire process and is very easygoing when communicating. I also can't say enough good things about Luis, one of the technicians. He made the installation very easy, and goes above and beyond when I encounter any issue with the unit. Overall, I recommend this company to anyone needing to add an IID to their vehicle. Upfront pricing, great customer service, great communication, and a great team. I am very pleased with their service.

Cory, the owner, provides excellent service, he's not offering his opinions on the matter, doesn't…read morefill you with too much information that's overwhelming. The installation was smooth. I was in and out in less than an hour, if I have any issues, or questions, he's always available to help out. Communicating is so stress-free. This service is affordable, you're well taken care of with this buisness! Highly recommended!!!

Super friendly and easy going through this tough process. I immediately felt like I had a friend…read morewho was going to help me through this. I am very thankful for your guidance.

DO NOT SIGN CONTRACT, DO NOT DO ANYTHING WITH THIS COMPANY…read moreTHEY ARE MONEY HUNGRY THEY DO NOT WANT TO HELP YOU. THEY SCAM YOU SAYING THEY WANT TO HELP BUT THEY DONT EVEN TELL YOU HOW THEY CAN HELP. to be honest i do not know how this company is still up for business. they use and abuse scare tactics. i told them i dont have money and every friday they would send me a text telling me they have $100 dollar discount off and that was the only day they can honor it. strange and they would send it every friday for weeks. eventually they texted me saying best of luck when i just asked for more answers. looks like they got impatient and just wanted my money that i barely have for their own expense. do not go with them, you will spend more money that you need. there is no way to save money on a dui, its meant to be pricey.

These people are creeps. They call you, take no breaths to…read moretell you they have all of your personal information along with what you did/what happened to you and they need to verify it all. They're a normal company trying to charge you for what a public defender does. Or any other lawyer. EXCEPT they're in your face, cold calling, and rude. PSA if you're in customer service or sales and the client HANGS UP ON YOU, yeah call back once to see if you just simply got disconnected, I'll even take a call and a message to express your attempt after that - more than that, it's unprofessional. Which is what they'll do. As this woman was spouting out verifying my personal information, I thankfully pulled their info. up on the web because she wasn't about to tell me WHO she was or what the actual company was. So I hung up instead of telling her how they came across, Oh no I attempted the high road silly me. She called back 3 times AND sent me these texts. This was at 2:22PM on 9/17/2024.

this location only has one complaint from me, which is the hours. Be sure to call before hand…read morebecause business hours are not open till 5pm as business stares. When the business is open (mornings)i am usually in and out.

This company doesn't quote hidden charges, don't follow payment directions and conduct business in…read morethe most fishy and shady fashion I've ever seen. If I could rate them less than one star I would. Don't do business with this company.

You will be in every 2 weeks to fix their device. Rude incompetent people. Everything on their…read morewebsite is false advertisement. They more than likely pay for their 5star reviews because none of it is true. You will get items stolen from you car and will be treated poorly for showing up without an appointment because no one ever answers or calls back. This place is trash

Met Ryan today, who installed my interlock device. I was so disappointed that i had to get one but…read moreRyan made the whole process so much easier. He walked me through all my paperwork and the function of the system. He knocked out my service fast and he made me forget i was there because i got in trouble. If you have to get one of these devices, schedule your appointment here so you dont get ripped off by other people, or have some idiot install your device badly. My system is routed very nicely and discretely without wires hanging out everywhere. Ryan is a true professional and im happy hes the one who installed my device.

Pt Cruiser is finally getting the IId off. Anthony did an amazing job at installing and removing…read morethe IDD. He was professional and thorough every time I came in to get my device collaborated. I highly recommend this place.

California IID made it easy for me to get a quote on my interlock device and was very helpful with…read moreall the information I needed to know. I shopped around looking for the best rates for an interlock device and California IID was one of the lowest rate in town. Anthony was who I dealt with, with most of my visits to the shop and he was so helpful and explained everything I needed to know. Besides having knowledge of the device, Anthony had knowledge of cars in general. He knew what he was talking about and gave me some advice on my car. His customer service is what made my experience with California IID a smooth one. I would recommend going to California IID for your interlock devices for a stress free experience.

Ryan was great I always have a nice experience…read more Good service I recommend this place to everyone Thanks California ID

Do NOT use this company! I had my device installed by a very nice young man who explained…read moreeverything just fine. The install caused my backup camera to disengage so I just lived with it-even though it was a brand new vehicle. It came time to be calibrated and I booked a time for him to come out to my place of work to do so. Then, it came time to (thankfully) get it uninstalled. During that process, the same young man informed there might be a fee to get it taken out. Imagine my surprise when months later I learn I am in collection for $166 from this company, I had no notice of these fees so I called. Apparently the free calibration is not free if they come out to you. No one ever informed me of this. (Was it in the lengthy contract? Probably. But no one reminded me on the phone when I made the appt. which is customary.) I tried to reason with the people at customer service but they didn't budge. NO ONE would even consider working with me to get the bill reduced even a penny. Ok, the onus is on me-I should have asked first and I learned my lesson BUT the people on the phone have zero customer service skills, no empathy at all. Not everyone who has to get this device installed is a thug or a loser. Some of us were at the wrong place at the wrong time and made an error in judgement. I am writing this so you won't make the same mistake I did and use this company. I voluntarily installed a device in my car recently on the advice of my atty. with a new company and they are delightful, easy to work with and their device is easier to use. Shame on these people for their lack of customer service skills. The owner of this company needs to be informed. Please learn from my mistake and go somewhere else!

I wish I could give negative stars for this piece of shit "company". AVOID AT ALL COSTS. Save…read moreyourself the massive annoyance that I had to go through with them. Originally I wanted to get this interlock for the wireless aspect. Stupid and not worth it. It has to be plugged in regardless to charge. I had an appointment and on the day of install, the tech was a no show because he said he didn't get the unit mailed to him. After I drove an hour and a half to get it installed. Should have been a red flag. I was going to go with a company local to me instead but he called me the next day and told me he would drive to where I live just to make up for the day before. Cool, works for me. From the beginning, the interlock itself had issues linking therefore I couldn't start my car. I had to turn it off and on about 10 times just to get it to link. Go inside a store for 5 minutes? It SHOULD have an active screen and link right away. Nope. It would go black and I would go through the same blood boiling process every time I turned the car off. It's much worse than it sounds. Going through that multiple times a day is enough to make you go insane. But just to ensure you go completely bonkers, there's the so called customer service. Expect to listen to the worst symphony music instead of a ring until someone decides to answer. It might say your wait time is 2 minutes but it's really 10. Then you get a terrible connection, constant cutting out, and employees who don't know what theyre doing. They say they'll set up your auto pay? Nope you have to call back the next month to pay. They say they'll call you back? They won't. Prepare to make another long ass phone call. Say they'll replace your unit? They actually will.. but they'll send you a defective one. By far the worst experience with any company I've ever had. Period. Hate Comcast? Times that by ten and you have Blow and Drive. Im convinced it's ran by a bunch of idiot stoners who don't give a shit about you or their product. FOR THE LOVE OF GOD, just pay the extra $20 or whatever a month for a company that actually provides a decent service. Do not go down the rabbit hole. 0/10 would notttttt recommend even to my worst enemy.

BEWARE! I was informed by the Ca DMV that blow & drive interlock has been suspended since 1/08/18…read more They are no longer certified by Ca.

You do the best job ,good quality best price very valuable price he did for me one car key plus…read moreprogramming the remote and keys and one office lock plus 3 keys less than $300 ( Honda Odyssey 2012) thanks Nick

The worst lock smith on the planet, he starting to work on my car without my permission, he broke…read morethe my window of my rolls Royce and promised to take care of the damage and he never died he's a liar ! Be careful don't call him