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    Pristine Roofing And Outdoor Services

    3.0 (2 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Pristine Roofing And Outdoor Services

    Siding installation

    Siding repair

    Siding replacement

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    Gutter Tex

    Gutter Tex

    (9 reviews)

    I needed larger gutters to handle the rain. I had a piece of my front gutter replaced, and the…read moreentire back replaced. Keith Caballero helped me understand what was needed to best suit my needs, provided an estimate outlining what we talked about, and provided a fair price. Note; they will not service existing gutters, they will tear out any existing gutters and replace, probably for the better. Day before delivery, the office reached out and confirmed the time that they would be arriving the next day. On day of installation, my doorbell rang at the exact minute they said they would be there. Jose (Joey) and Lido did a wonderful job with the installation. They even helped rebalance a part of a gutter that needed adjustment that wasn't supposed to be serviced. The removal/install/cleanup took about 3 hours. It would definitely take more time if you were having an entire house done. I am hopeful that the new gutters suit my needs. Even if they dont or if there is an issue, I am confident Keith and Jose can remedy it. I am extremely pleased with their service. Also i zelled to avoid a credit card fee. Do not be concerned with Zelle-ing the owner directly.

    Requested a quote from Gutter Tex and had a few follow-up questions about materials and…read moreinstallation specs -- reasonable things any homeowner should be able to ask. Instead of answering professionally, Keith (VP) responded twice with dismissive, condescending replies, accused me of "micromanaging," and then canceled my proposal without any attempt to resolve the conversation. I never questioned their work quality, but if this is how they handle a customer asking basic questions before signing, I can only imagine how they'd handle an issue after installation. Chose to go elsewhere. Wouldn't recommend if you expect basic professional courtesy.

    Brotherhood Roofing - 2025 Hail season is upon us, if you need a roof inspection for hail or wind damage please give us a call or visit www.brotherhoodroofing.com

    Brotherhood Roofing

    (142 reviews)

    If being excited about gutters means you're an adult, then I guess this is adulthood. We had…read moreBrotherhood Roofing install new gutters for us and I'm in LOVE. Sebastian was the person who came out and provide a quote. He was always incredibly responsive and knowledgeable. Selvin was lead for the crew that came out. They came exactly when they said they would, installed everything quickly, and left the area clean (if not cleaner) than they found it. All of my interactions with the crew were very good and they worked so quietly, I was able to work inside my house with no problem. If I ever have roofing or gutter issues, I will definitely reach back out to Brotherhood Roofing!

    Third and hopefully final update:…read more Brotherhood Roofing refuses to call me to fix this issue. I think their customer service speaks for itself at this point, and I've included screenshots of their communication. The emails are from their business owner, while the Yelp response is from an employee. (Please check out their original response in my screenshot, they have since updated it to seem more professional). Here's the full story so potential customers can know what I experienced: My roof was completed in November 2019, so it was under warranty until November 2024. (Picture of contract is attached, it was not 2016 as their employee claims.) In June 2024, we had some leaks and the owner came out to investigate. We fixed the issues he pinpointed (leaves in the gutters and caulk around some flashing), but there was still leaking. A different roofer said the leak was coming from another location that they had not initially pinpointed. I tried to contact Brotherhood Roofing for the next 10 months, and they never returned my calls. In August 2024, their business was listed as closed, so I figured that was that. I still called to try and get this issue resolved. Today, in April of 2025, I received responses to my reviews on Yelp and Google, erroneously claiming that our install date was from 2016. I immediately reached out via phone call and email, hoping I could finally resolve the issue after 10 months. The company refuses to call me to discuss this. From my point of view, I am understandably annoyed about not receiving communication for 10 months and then receiving a sassy response to my reviews that tries to discredit me, with no attempt to resolve the issue. I no longer want this company to touch my home, but I think it's only fair to share the way that I have been treated so future customers can avoid the same experience. I hope that the company does not respond to this review and instead leaves me alone, as their communication with me has been very unpleasant and distressing. (Putting a fourth update here, since it's less important. Brotherhood continues to adjust their Yelp response to seem more professional and to discredit me. Luckily screenshots exist. The flashing they mentioned was under an eave, installed by our pest control company, and did not affect the roof. We do not have oak trees. They also said they would only re-inspect their work if I remove my reviews, which I'm not going to do. Their responses are continually baffling.) Second Update (after their Yelp response): I have a contract in my inbox dated 2019. I have emailed it to you. That maintenance was completed and the roof was still leaking. Another roofing contractor came out, looked at the roof, and confirmed that there was an area that was done poorly that caused the leak. You said you would contact me when that maintenance was completed. It has been. Please contact me. Update since I cannot reply to the business owner's comment: My roof was installed in November 2019, not 2016. I tried to contact them starting in summer of 2024, when my roof WAS still under warranty, and they did not respond and their business was listed as closed. Interesting that they're now replying to emails. I would LOVE for the business owner to call me in regards to this.

    Steves Home Solutions - Happy customer in Frisco

    Steves Home Solutions

    (13 reviews)

    It is SO rare to find people like Jantzen in any sort of home services business. He is incredibly…read moreknowledgable and can be counted on to give HONEST advice and guidance. His pricing is incredibly fair, and he's never going to push you to spend money you don't need to spend. Jantzen has spent SO much time talking through various roofing issues with me over the years, and not once have I felt the least bit of pressure from him to make a sale. EXAMPLE: We recently had a contractor's crew working on a small addition to the house, and while they were on the roof, they told us the entire roof needed to be replaced. They texted me some photos they took of the roof while they were up there as "evidence." I sent the photos along to Jantzen, and he set up a call with me and spent the better part of an hour talking through his analysis of the roof based on both their photos and his experience being up on the roof itself in the past. With all that time and effort, you'd think he'd be pushing us to have him replace the roof, but he literally told me that we did NOT need to replace it at this stage. He just wanted to take the time to make sure I fully understood the state of the roof and his reasoning. This was consistent with every experience I've had talking with Jantzen about questions about our roof. He takes the time to talk through all issues in detail; you will never feel rushed or feel like he has more important places to be. He is really and truly dedicated to making sure that anyone he works with receives his full attention and the highest quality service. Attached are some photos of a repair he completed last week, removing an old vent that had started to leak into the attic and patching the roof over the spot where it was. You can see how tidy and organized the work is. I didn't even ask him for step-by-step photos, but that's the sort of attention to detail you get with Jantzen. He knows we can't tell what's under the shingles, so this way we know exactly what was done. Again, his honesty is so refreshing in the home services world. I trust Jantzen completely with all roofing needs, and over the years, none of the work he's done has ever failed or needed to be redone. I can't imagine anyone who's worked with him would have anything but positive things to say about him. I will never work with any other roofing company as long as I own a house! If you've stumbled upon this Yelp page, this is the end of your roofing search, I promise.

    Installed gutter guards. He did great, prompt work and was reasonably priced! You would not go…read morewrong hiring Steve's Home Solutions!

    Pristine Roofing And Outdoor Services - roofing - Updated May 2026

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