We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

Very efficient, our home always looks spotless. We started with a deep clean request, they came and…read moredid an estimate and we were easily able to schedule it in. We plan to work with them long term!

Fast and good clean. Gave me a quote that beat Molly maid. They also squeezed me in within 2 hours…read morenotice. Really good if you want the job done day of. Pro tip: Call them and they will overwrite the appointment calendar online. I got the hourly clean service for two hours two bed two bath.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

It has been a pleasure working with this company! They really came through when I needed them and…read morehave continued to provide me great services! Highly recommend them and they always follow through. They send me pictures of the work they've done when i wasn't there and they really helped the move in process so much easier and stress free. They have fair pricing and worth the money!

They came without a vacuum and there is a damage in my hardwood floor!!…read more I hired this cleaning service based on their great Yelp reviews, but my experience was extremely disappointing. For starters, the shower doors were still dirty after the cleaning, which is one of the main areas I expected to be spotless. Additionally, several of my glass end tables were left with visible spots, even though I specifically requested attention to detail on those surfaces. The service I paid for included cleaning five bedrooms, but the two young ladies who showed up only wanted to clean four of them. I had to call the company back to get a refund for the one bedroom they refused to clean, which was a frustrating and unnecessary hassle. Given their glowing reviews, I expected much better. Unfortunately, their level of cleanliness and professionalism fell far short. I won't be using their services again and wouldn't recommend them to others. If you're looking for thorough and reliable cleaning, look elsewhere.

Reyna did an amazing job. I'm so happy I found her. I will definitely use her again.. and totally…read morerecommend her. Gracias Reina.

Reyna and her team came for a move-out cleaning of my rental house. We scheduled a date and then…read moreconfirmed via text message. Reyna also gave me a heads-up when they came on the day of the cleaning. Reyna and her team divided up and cleaned the whole house very efficiently. They did a good job cleaning the bathroom shower/tub/sinks/glass doors. For the kitchen, they cleaned the refrigerator thoroughly , cleaned all the cabinet drawers and did a good job cleaning all the appliances. They are easy to work with and work hard. The quote is reasonable. Highly recommend.

Good cleaning service Overall happy with it…read moreTook service for balcony, washroom and kitchen floor cleaning

Great Communication and Fair Pricing!…read more We recently hired Angels Maid for a cleaning service and had a overall good experience with their team. Their communication was excellent right from the start--they responded quickly to our initial inquiry, confirmed the appointment details promptly, and were very easy to work with on scheduling. Their pricing is also very fair and reasonable compared to other quotes we received in the area, offering great overall value. As for the cleaning itself, it was good and covered all the basics, a few minor spots could have used a bit more detailed attention. If you are looking for a responsive, easy-to-communicate-with cleaning service that offers great rates, I would definitely recommend giving them a try!

Iris and her team are amazing and do beautiful high quality work. I hired her to do a deep clean…read moreafter my previous cleaners flaked on me. Iris called and came right away and did a beautiful job. I will definitely use her again in the future.

Iris is a lifesaver! She was the quickest to respond in an emergency, she was the most…read moreprofessional, and even DEEP cleaned my entire home last minute by making an exception for me. She truly goes above and beyond for her customers and her work really speaks for itself. She is so meticulous and thorough! My entire 2 story home was spotless and I don't think anyone can do it better than her and her team. The deep clean was exceptional and her entire team was nothing but smiles and joy. I highly recommend Iris and team for any cleaning needs, you will not be disappointed!! Iris has gained a loyal customer out of me, see you soon Iris!

I HIGHLY recommend America Cleaning Service and Elsa America Ortiz to anyone looking for a…read moretrustworthy and exceptional house cleaner. I cannot say enough about how excellent their service is. Their reliability, professionalism and attention to detail are outstanding. I LOVE the shiny surfaces and crisp, clean smell that greets me after their visits. It makes me feel like I have walked into a model home. You will love them.

Absolutely love Elsa and her team. She is a woman who cares deeply about her work, her clients and…read moreher team. We've been blessed to have found them and they've been our regular cleaners for over two years. Regular cleaning includes her and another person (for our family it's usually Edilma, just as detailed as Elsa) and deep cleaning is a team of three. Fridge, windows, inside ovens and microwaves, and if you have a steam cleaner she'll use it. She always has a smile in her face. She tries to understand the kitchen organization and keep to it, and nothing is ever thrown away.

Erica and her team have been cleaning our home for the past 4+ years. Her and her team are very…read morefriendly and also very professional. She's also very flexible if I need to change the date, which I really appreciate. Our home always feels clean, cozy, and nice smelling after they finish :)

I cannot say enough great things about Erica and her team! She has been my cleaner since 2020,…read morecoming to my house twice a month for years, and she always does an incredible job. She is organized, detail-oriented, and precise--every time she cleans, my home looks and feels amazing. In addition to regular cleanings, Erica has also done two move-out deep cleanings in the places I've rented over the years, and each time, her work was flawless. Beyond her exceptional cleaning skills, she is also such a kind and friendly person. My dogs and cats adore her, and it gives me so much peace of mind knowing that she and her team are not only thorough but also great with my pets. If you're looking for a reliable, meticulous, and trustworthy cleaning service, I highly recommend Erica and her team!

Stop scrolling and book here !…read more Their team was very professional, fast, and detail oriented. Cleaned my apartment for a move out, removing stains and left a sparkling ambiance. 5 stars.

did not follow directions of the date of my service and later refused services. I would not…read morerecommend their service

Jesse did a phenomenal job with my carpets! He was very responsive, reliable and reasonably priced…read morebased on other estimates. He was very meticulous with the process ensuring he brought every square inch back to life and also went the extra yard to wipe up the wooden floor near our garage from any moisture/dirt during his clean. He was very respectful of our home. We greatly appreciate your effort, Jesse, and look forward to seeing you again in 9-12 months. Highly recommend ShineBright

Wow. We had lots of stains on the carpet - many of them coffee stains, and numerous office chairs…read morewith various food and drink stains. ShineBrite came in and did an excellent job. Jesse was super easy to work with, and worked around our schedule. He arrived on time and got straight to work. I wondered if he'd be able to do much with the stains, and I'm amazed by how much better everything looks. And ShineBrite's pricing was super reasonable. Highly recommend!