We requested the service via Costco. We were visited by Brian Hull (sales) and he went through some…read moreof the features of their (RO) water purification system and also tested the water from our tap, and refrigerator. We compared it against the distilled water that we had and the results were appalling. Installation was scheduled and their technician Adam Marjason completed the installation in less than 2 hrs. He is organized, knowledgeable and communicated the instructions of the RO systems to us. He answered all our questions post installation and practically went through the dos and the don'ts of the system. I will update this review in an event of any issues (if any) and how it was handled. But until then, overall we have good experience right from the start.

Overpriced. I was able to get a better system installed for almost half the price. They also…read moredramatically overestimated the level of hardness of the water

Service water softeners. Tim was wonderful. He was friendly, helpful and instructive. He had a…read moregreat attitude and serviced both my systems. One of the systems was in an underground storage location and he was kind enough to put salt in the softener as it had run out. I recommend this company highly and would ask for Tim. He was outstanding

Great people to work with. Would recommend to anyone looking to get work done without any hastle!read more

Installed water softener and carbon filter. Can tell the difference immediately in the house. Had…read moreissues with the product and they came out and fully fixed the issue and were quick at responding

My water filter was leaking and needed the piston and seal replaced. Chuck found the correct part…read morefor a system that was installed nearly 10 years ago by another vendor. We scheduled a convenient time to do the work and Chuck got the job done quickly. He tested the filter to make sure everything was in order and charged a very reasonable fee (less than the original vendor charged for similar work 2 years ago!). Chuck has a lot of experience in water systems and I highly recommend Nova Water. I will certainly use them again in the future whenever needed.

I called these guys for a neighbor that was having issues with their well. I was expecting an…read moreappointment in several days and a hefty charge to show up. They were there within two hours and said there would be no charge for the evaluation. They quickly diagnosed the issue and fixed it promptly at a fair price. While we were waiting on a part, one of the gentlemen evaluated the neighbors water quality, and mine at no charge. I have written very few reviews, but seeing how these guys do buisness, I was compelled to do so. If your looking for an honest, competent, family owned and operated buisness, these are your guys. Dave C

From the owner: With over 25 years of experience, our plumbing specialist delivers reliable well, pump, and water…read morepurification services. From installation to repairs, count on quality work and clean, safe water—every time. Contact us today for expert solutions!

I have worked with veteran plumbing services for over a year and they have been prompt, respectful…read moreand decently priced. Recently, I had hired them for fixing and providing a quote for replacing our water heater. Shout-out to Willie who was very respectful and honest about my options and also taught me a few things about how to diagnose things myself. I highly recommend their services to anyone. Thank you!

0/10 recommend. Absolute garbage scamming business. Terrible customer service and scammed me out of…read moremoney. Charged me $250 for service but said what I actually needed was to change out the whole toilet AFTER the job was already done. They don't call you back and instead email you. If you are a veteran or a woman, do not use this absolutely garbage company.

Really appreciate the good communication, value, and professionalism. Alec did a great job,…read morescheduling was pain free and prompt.

We had a badly leaking bathtub and needed help. A&A provided quick response, good communication,…read moreand the work was well done.

Sylvester was on time, which was a nice change from other service companies!…read moreRepaired our toilet without a mess, nor did he recommend a bunch of expensive unnecessary work. Professional and personable, will request him for our next plumbing job!!

Some concerns about price, & logistics, but the actual work was done well and fast. Also the…read moreelectrician was very courteous and friendly.

I have used PPP previously at my old home. I moved and decided to use them again and they did nit…read moredisappoint. The plumber was new to me but Dan Lopez did a great job. I needed an utility sink hooked up and a steam attachment for my dryer. Dan went the extra mile and made sure the sink was level and properly fitted. He walked me through the whole process of what he was going to do and it was awesome. He further helped me to understand how some oft he things worked in my new home as it was a new build's and I was unfamiliar with a lot of the nuances of the water tank and associated items. Thanks DL for making me smarter!!

Amazing!!!! They came within an hour of me calling them and they were extremely professional,…read morepolished and organized in the way they run their business. Everything was electronic, confirmed via email and text and the receptionist was polite and friendly. They told me who the plumber was in advance and sent a picture of him and he called when he got close. As a woman who was home alone, that's a great safety feature so I don't let a predator into the house thinking it's the plumber!!! The plumber himself was respectful of my house, polite and friendly to me and did the work needed on the spot and had all the materials in his truck. The best part, he emailed me a detailed invoice of the work and took my payment on his iPad right then. I will absolutely work with them going forward!!!!!!

Quarterly inspection and service by Dave and Chris. Arrived promptly and completed the signed work…read moretimely and very clean. Very informative and again very pleased . Shout out to Kenny and support staff too.

Best Water VA installed a whole house water purification System, great product. The technician was…read moreoutstanding and knowledgeable. Great communication and follow up. I would recommend this company and product.

purchased a system from this company back in November. After going through my mom's home after she…read morehad passed away and eating a new way to make sure the water was safe because I was moving back here with my kids. I found this company called them. They were quick to respond, knowledgeable, friendly over and above customer service experience I would recommend them to anyone. The water has been amazing. Holly

I purchased a full whole house filtration system after my original system died. This company made…read morethe process smooth, friendly, and easy to understand. There were no pushy sales pitches and all communication was clear, concise and done at my convenience. I honestly would have gone with them right after the presentation but I was told to look around a bit for other companies. I did...and I was unimpressed. The next company did a 23 minute "presentation" and quoted me double the price of VA Environmental Resources. I nodded and smiled and escorted him out of my house...Then promptly called Joshua and informed him I'd like to move forward with his services. The installation was scheduled for the following week. I was told the water may be off for 4 hours, but it was only off for 2. The gentlemen who showed up for the install were on time, efficient, and cleaned up after themselves. Joshua returned a week later to conduct a walk-through with me and show me how the machine worked and encouraged me to use the 24-hour phone number if anything happened and I needed them. I no longer have to use bottled water to fill my dogs' bowls, my skin feels better out of the shower, and I'm already using significantly less soap than before. I highly recommend this company and Joshua and April were amazing!