I recently had an extremely disappointing experience at Prize Auto Car Dealers, and I feel compelled to share it. From the moment I walked in, the service was subpar. I was greeted with indifference by the staff, who seemed more interested in chatting among themselves than assisting customers. It took a considerable amount of time before anyone even acknowledged my presence. When I finally got someone's attention, the salesperson was incredibly pushy and seemed more interested in making a quick sale rather than understanding my needs. Despite my specific requirements, they kept trying to upsell me on vehicles far beyond my budget. It was clear that they were more focused on their commission than customer satisfaction. The vehicle selection was another major letdown. Many cars looked poorly maintained, with visible scratches and dents. When I asked about the history and condition of a particular car, the salesperson was vague and dodged my questions, which made me question the transparency and integrity of their operations. Additionally, the pricing was far from competitive. After doing some research, I realized that many of the vehicles were overpriced compared to other dealerships in the area. The lack of willingness to negotiate only added to my frustration. To make matters worse, the overall atmosphere of the dealership was uninviting. The waiting area was uncomfortable and not well-maintained, which further diminished my experience. In conclusion, my visit to Prize Auto Car Dealers was highly unsatisfactory. The unprofessionalism, lack of customer focus, and poor vehicle condition make it a place I would not recommend to anyone. Save yourself the time and frustration by looking elsewhere for your next vehicle purchase. read more

I recently had an extremely disappointing experience at Prize Auto Car Dealers, and I feel compelled to share it. From the moment I walked in, the service was subpar. I was greeted with indifference by the staff, who seemed more interested in chatting among themselves than assisting customers. It took a considerable amount of time before anyone even acknowledged my presence. When I finally got someone's attention, the salesperson was incredibly pushy and seemed more interested in making a quick sale rather than understanding my needs. Despite my specific requirements, they kept trying to upsell me on vehicles far beyond my budget. It was clear that they were more focused on their commission than customer satisfaction. The vehicle selection was another major letdown. Many cars looked poorly maintained, with visible scratches and dents. When I asked about the history and condition of a particular car, the salesperson was vague and dodged my questions, which made me question the transparency and integrity of their operations. Additionally, the pricing was far from competitive. After doing some research, I realized that many of the vehicles were overpriced compared to other dealerships in the area. The lack of willingness to negotiate only added to my frustration. To make matters worse, the overall atmosphere of the dealership was uninviting. The waiting area was uncomfortable and not well-maintained, which further diminished my experience. In conclusion, my visit to Prize Auto Car Dealers was highly unsatisfactory. The unprofessionalism, lack of customer focus, and poor vehicle condition make it a place I would not recommend to anyone. Save yourself the time and frustration by looking elsewhere for your next vehicle purchase. read more

I had an extremely disappointing experience at Prize Auto, and I feel compelled to share it. From the moment I walked in, I felt like I was being treated as just another number rather than a valued customer. The salesperson assigned to me seemed disinterested and rushed, barely answering my questions and pushing me towards vehicles I wasn't even interested in. The car I eventually considered was advertised as being in "excellent condition," but upon closer inspection, it was far from it. The interior was dirty, and there were noticeable scratches and dents on the exterior that were conveniently left out of the online photos. When I pointed these issues out, the salesperson dismissed them as "minor" and refused to negotiate the price. What made matters worse was the financing process. They promised competitive rates, but what I was offered was far from that. The finance manager was pushy, trying to sell me unnecessary add-ons and extended warranties that I clearly stated I didn't want. It felt like they were more interested in squeezing every last dollar out of me than providing a good deal. To top it off, the customer service after the sale was abysmal. When I called to report a problem with the car just a few days after purchase, I was met with indifference and excuses. They refused to take any responsibility or offer any assistance, leaving me to deal with the issues on my own. Overall, my experience at Prize Auto was a nightmare. I would not recommend this dealership to anyone. They lack professionalism, transparency, and basic customer service skills. Save yourself the trouble and take your busRemember to ensure your review is honest and reflective of your personal experience if you're posting it online. read more

I had an exceptional experience with Prize Auto! From the moment I walked in, the staff was friendly, welcoming, and genuinely interested in helping me find the perfect car. The showroom was clean and well-organized, making it easy to browse their wide selection of vehicles. My salesperson was incredibly knowledgeable, answering all my questions and providing detailed information about each car I was interested in. They took the time to understand my needs and preferences, ensuring I found a vehicle that was both within my budget and suited to my lifestyle. There was no pressure to make a quick decision, which made the process feel relaxed and enjoyable. The financing team was equally impressive, offering competitive rates and explaining all the terms clearly. They made sure I was comfortable with every aspect of the deal before finalizing anything. The entire process was smooth and efficient, with no hidden fees or surprises. When it came time to pick up my new car, everything was spotless and ready to go. They even followed up a few days later to ensure I was satisfied with my purchase. I couldn't be happier with my experience at Prize Auto and would highly recommend them to anyone looking for a reliable and stress-free car buying experience! read more

Prize Auto is hands down the best auto shop I've ever been to! From the moment I walked in, I felt valued as a customer. The team is knowledgeable, friendly, and honest, which can be hard to find in this industry. They took the time to explain what my car needed, why it was necessary, and answered all my questions without any pressure. The service was efficient, and they went above and beyond to make sure everything was done right. They even gave me tips on how to maintain my car to avoid future issues. I had my brakes repaired, and they're now working perfectly - I feel much safer on the road. Their prices are fair, especially considering the quality of work and level of service. The waiting area was clean and comfortable, making the whole experience even better. They kept me updated throughout the process, which I really appreciated. It's clear that they genuinely care about their customers and take pride in their work. I highly recommend Prize Auto to anyone looking for reliable and professional car service. I won't go anywhere else for my car needs now. Thank you, Prize Auto, for the exceptional experience - truly a 5-star service! read more

good place to be, people who post bad reviews think they are getting a new vehicle , even tho they were helped at the place they still complaining.... i was there before ,and people with bad credit goes there with $ 0 down and 400 scored what a shame people complain after getting a car. and they also fixing a car for them after they signed a paper saying 'sold as is' but they doesn't read.... well i got a car from there i love my vehicle.!!!! and they will let you bring your own mechanic so people do not complain if u get a car that has something wrong is your fault... read more

I had an outstanding experience at Prize Auto! From the moment I walked in, the staff was incredibly welcoming and professional. They took the time to thoroughly explain the options available and offered excellent advice tailored to my needs. The quality of service is top-notch, and the car I purchased runs like a dream. I truly felt valued as a customer, and the entire process was seamless. If you're looking for a reliable, trustworthy car shop, I highly recommend Prize Auto. They really go above and beyond to ensure customer satisfaction! read more

The first day I stopped by this dealership I spotted a small suv that I liked was greeted by Chaz and test drove the vehicle and fell in love with my vehicle and right away new I really wanted this vehicle . Chaz introduced me to Sean one of the owners and I felt a sense of good old southern hospitality with his sense of humor and knowledge of the business needless to say I bought my vehicle and have brought a friend by and she also bought a vehicle from Prize Auto. Very friendly and honest dealership, Thanks Guys Calvin J. read more

I had an excellent experience at Prize Auto! The team is incredibly professional, friendly, and knowledgeable. They took the time to explain everything about the issue with my car and provided a clear estimate before starting any work. The service was fast, efficient, and my car is running like new. I highly recommend Prize Auto for anyone looking for reliable and trustworthy auto repairs. Will definitely be coming back for any future car needs! read more

From the min I spoke on the phone until I walk through the door nothing but excellent service thanks to everyone there for help me get car when no one would give me change in re building my credit so thank for I will recommend every one who is look to get car to go see them!!!!!! Thanks again read more

people are awesome helped by James great guy love them & boss Reggie Christian is all good despite reviews I said I'll put trust in faith in them and god took care of rest they are going treat like family if this makes u confident say Malachi sent you ! read more

They treated me very well. They listened to my needs and worked very hard to get me into a vehicle that was safe and reliable. I would recommend them to any of my friends. Thank you prize Auto for a great car buying experience. read more

At Prize Auto in Waldorf, the customer service is top-notch, the financing is hassle-free, and the prices are hard to beat. A seamless car buying experience that I would rate 5 stars! I will come back & it deserves 5/5 read more

Chaz and Liz are great. Really helpful and knowledgeable about the cars. Best inventory and service for miles. I know because we went to every dealership from new Carrollton to Waldorf and are leaving very happy. read more

Bought a car from this place and happy about it. No issues, price was good. Salesperson was professional and friendly. He took his time to explain and answer all the questions I had. Good experience overall read more

They weren't all our butt the second we parked. They didn't pressure us and they were extremely helpful. They went out of their way to stay in our budget and the staff was AWESOME! Definitely recommend!!!! read more

I recently bought a car from Prize Auto, Waldorf MD, and was amazed by the easy financing options and the affordability. The staff was friendly and knowledgeable. A true 5-star dealership! read more

Prize Auto in Waldorf MD exceeds expectations! Their easy financing and competitive prices made my car buying experience smooth and stress-free. Exceptional service and quality cars! read more

Absolutely thrilled with my purchase from Prize Auto in Waldorf! The team made financing a breeze, and the prices are unbeatable. Best car buying experience ever. Highly recommend! read more