Difficult to write a review about the dealership when you can't get sales people to respond…read more I contacted them via their online website about a specific car. While their online attendants were quick (and numerous) to respond, I had requested a detailed sales agreement showing the applicable discounts and a final price. Since their advertised price contains many discounts which I did not qualify for and since the online attendant didn't realize that they offer free nationwide shipping, I wanted a finalized price before we drove the two hours to see the vehicle. Unfortunately, multiple contacts with "Jasmin", including several that were supposedly escalated, were not responded to by the sales staff. This being the case, we are not going to pursue purchasing a vehicle from them. Others have also indicated absent Customer Service responses. Never understand a business that has potential customers, but shoo them away with this type of poor business approach.

On Thursday, Apr 2, 26, I contacted the dealership regarding a 2016 Lexus LS 460 L listed at…read more$29,444. I communicated directly with a representative named "Jessica/Clarence," who confirmed in writing that the vehicle's current price was $29,444. I specifically asked about price discrepancies between listings, and I was reassured that $29,444 was the correct and current price. I also clearly stated that I would be traveling over 4 hours from North Carolina to view and test drive the vehicle. At no point was I informed of any conditions tied to the advertised price, such as residency requirements, financing requirements, military/veteran status, or other qualifications. Based on these representations, I made the 4+ hour trip to the dealership. Upon arrival, I was informed by a different salesperson that the actual price of the vehicle was approximately $38,000--over $8,000 higher than what had been quoted and confirmed prior to my visit. When I questioned this discrepancy, I was told that the advertised price only applied under certain conditions (Virginia residency, veteran status, or other criteria), none of which were disclosed to me beforehand. This information was only revealed after I had already made the significant trip to the dealership. Additionally, after refusing the inflated price, I was encouraged to consider other vehicles, which further suggests a bait-and-switch sales tactic. I believe this constitutes a deceptive and misleading business practice, as I was induced to travel a significant distance based on a price that the dealership had no intention of honoring under the circumstances.

If you're heading to CarMax in Woodbridge, definitely ask for Cassie! She went above and beyond to…read moreensure everything was handled seamlessly. Super knowledgeable, clear with all the details, and a total pleasure to work with!

Bought a Mercedes for 35K and took it to my mechanic for a check up. He found that the rear rotors…read morewere heavily rusted, there were deep cuts in the tire treads of the front left tire (like someone cut it with a razor, you could peel back the treads), and the windshield wipers were leaving streaks on the windshield. I scheduled an appointment to have CarMax tighten things up because their "125 point inspection" apparently does cover rotors, tires, or wiper blades. Of course this process took longer than the 10 day return window and I was just told that rust on rotors is normal, the gashes on the tires aren't deep enough to expose the wires, so we will not be addressing them. We did find that the wiper blades were worn so they were replaced and your vehicle is ready for pickup. GET YOUR CAR CHECKED BY A MECHANIC BEFORE YOU BUY!!! IT DOESN'T MATTER HOW MUCH YOU SPEND, THEY WILL NICKLE AND DIME YOU.

LOVE this company!! Bought my Lexus RC350 two years ago and ever since, they have taken care of me…read morelike I'm family! Thank you so much for your unconditional support and right sense of direction! Highly recommend and will do whatever it takes to make you a HAPPY customer. Xoxo Mishi

My family and I had a good experience purchasing a car from this dealership. There is a huge…read morevariety of vehicles to choose from, depending on your preferred price range, car brand, and mileage. The financing options are also very flexible. We were walked through multiple options patiently - the owner and all workers are so helpful, welcoming, and kind! Aaron is the best!

I enjoyed my experience at cars2us. There was no pressure to upsell me and the car I purchased was…read moreclean and in good condition. The employees were professional and cheerful. There is always a risk with buying a used car, but Mickey rode with me on a very long test drive (approximately 40 minutes) and I feel confident about my purchase.

I bought an Audi S5 from this group. While the car had some signs of cosmetic wear and body work,…read moreit was the correct balance for me of age, mileage and condition for the price point I needed to be in. While the salesman Owen was nice and helpful the $14,XXX price was rigid but I was assured how the car was solid and verified as reliable. Driving home the metal belly pan became dislodged from the front and I had to get roadside assistance to make it home. After the purchase I had the car looked through by an Audi Certified shop and it required $8,000 worth of work (all suspension pieces were failed, exhaust brackets rusted through, all filters clogged, axle boot torn and throwing grease). Also had condoms in the owners manual and the original owner's registration and personal information (demonstrating how poorly this group processes cars). BUYER BEWARE.

Avoid going to this dealership.My check engine light came on the day after I bought it.I took the…read morecar to get it inspected in Maryland and It cost me two thousand dollars,because someone had put an aftermarket catalyst converter on it and triggered the check engine light.After calling and complaining and many emails i gave up on getting reimbursed.It was also a bad experience because the dealership didnt pay off my trade for 47 days which affected my credit.They ignored my text,emails,and phone calls.I finally got my cars payoff after 47 day when I threatened legal actions,and was about to contact Virginia MVA and my attorney which would have been from under the Consumer Protection Act.Zero Stars for this dealership.The dealership reset the check engine light,and when I got home It came on.

Please READ THIS. If there is a rate blew Zero so I can give them. Do not go there and buy a car…read morefrom them. I bought a Hyundai sonata 2016 white and have leak, engine problems, transmission problems. The car worth 6k and they sold it for 12k. They are biggest scammers. There are so many good dealerships somewhere and not scam you. These Wind Rider worst places ever I had experience with them. I went so many dealership that I bought cars from. They are helpful, give you advice and recommend you. But these Wind Rider not at all help you. They just want your money. THIS PLACE NOT RECOMMENDED PLEASE SPREAD IT AROUND IF YOU READ THIS MESSAGE.

I bought a 2020 Mercedes Benz S450 from this dealership. while i took the vehicle out for a test…read moredrive, i found out that the vehicle needs some repairs. i discussed with the sales Manager, he approved it and said we will fix it for you. His Name Was ABE, he was just trying to make the deal, so i took the vehicle to a Mercedes Dealer, when they inspect the vehicle they found out lots of issues. the brake pads were gone the routers need to be replaced, tires and wells needs rotation and balance, and also the engine had a huge leeks. so since been 40 days that i am trying to reach out that guy and the dealership the are not picking my phone up and not responding. i have almost spend 3600$ on the vehicle. please avoid buying cars from this dealership, i wont recommend it.

I waited some time before I was going to write a review for my purchase. I have had my car for over…read morea 3 months now. I felt that owe these guys an honest review. This is was not my first time buying car and my experience at the dealership was just exceptional. Very smooth process. Customer service was just awesome - really happy with my purchase. Definitely recommend this dealership to anyone looking for a vehicle.

Found a Sweet car.. it needed a lil TLC but the main things I was looking for engine reliabilty…read more. and it sounds better than my last, granted the TSX is a phenomenial car.. thats NOT THE POINT. It was WPAA that not only reponded well over than phone, despite my slight antsy and arrogant ass... these guys were the definition of patient, decently knowledge.. helpe dme with a few things that wasn't their problem, gave me a sweet as deal (don't run your mouth.. just talk to them and see what they can do for you) there not dealership guys who run around in suits trying to lie to you.. their real guys who know and loves their cars..and have to unfournately deal with a variety of things.. NOT reading from some pamphlet.. one guy seemed like he slid cars in the past if you know what I mean :-) ... Felt like dealing with a big brother or longtime loving neighbor.. THANKS! guys a whole lot.. and btw my mechanic saw my car and said.. DUUUDe that one is sweet as Sh** .. was that the one I sent you? I replied no.. that one was WPAA (Woodbridge Public Auto Auction..) They do not make, create or service cars to a whole.. there a business, actually selling decent shit.... learn to take care and get your car looked at.. its a Public Auto Auction... and Yelp is trash and everyone writing these salty reviews.. SouthPark was right. You guys got some free pizza coming your way.. btw your patience with me was A1+. I'll be back in woodbridge for sure! Thanks for selling me AMY!

BEWARE!! Very…read moredisappointed with my experience. I paid a deposit to hold a car, but was never clearly told that the hold was only for 3 days. I spoke with the salesperson and we agreed I would pick up the car later that week, so I had no reason to believe it would be put back up for auction. I received no call or notification that the hold was expiring. Had I known, I could have easily had a family member pick up the car for me. Instead, the car was put back up for auction, I lost the vehicle, and I'm now being told I can't get my deposit back. This could have easily been avoided with proper communication. I'm extremely disappointed with the customer service and would recommend getting everything in writing before leaving a deposit. I am now out of a car AND my deposit!!

I bought a vehicle from this DriveTime location and only had it for 4-5 months before an incident…read morecaused my vehicle to be a total lost. I bought the vehicle (a 2016 Sante fe) and only had it for 2 months before it broke down on me on 495 north while going to work. It was towed to a repair shop covered by my warranty provider at the time (silverrock) and the mechanic stated the engine had to be replaced because a piston was misaligned. They worked on the engine for 2 months. 2 weeks after getting my vehicle back, while driving to work on 495 north again, my vehicle started to smoke and then caught on fire while I was driving. I had to quickly pull over to the side of the road and exit the vehicle. Long story short, I was able to get out, the emergency personnel was contacted, a claim was filed by my insurance, lein holder and warranty provider but because my insurance didn't cover fire, the insurance company didn't cover the damage. The lein holder was able to file a "gap insurance claim that covered the majority of the vehicle but I was left with over 6,000 dollars to pay off. So now my credit was hit hard because of this incident and I don't have a vehicle but I'm left with the bill. And they refuse to grant me another vehicle. This dealership is the worst!

I just brought a car from them everything is going well. I took it to oil change they brought to…read moremy attention about rust under the car. Looking at the carfax it didn't show no flood. But I look and seen it came from New York. I called them about my concern but the manager brush me off. I just had some questions. So make sure you check every area off the car. Never thought to look under the car.

I got a car from Enterprise Car Sales, which the car was fine. However, they will try and talk you…read moreinto getting a loan financed through Exeter Finance, LLC, and then refinance with another choice loan company or bank if you choose. STAY AWAY FROM EXETER FINANCE! They are a predatory lending company that will bleed you dry, repossess your car over one missed payment, ruin your credit, and profit from your loss!!!!! Look them up. A ProPublica investigation revealed that auto lender Exeter Finance offers loan extensions as a way to make profits from borrowers who can't make their payments, but the company doesn't clearly disclose how these extensions increase the total cost of the loan, leading to confusion and increased debt for borrowers. Many customers reported that they didn't understand the financial impact of these extensions before agreeing to them, with some being surprised by significant additional charges and even losing their cars despite making payments.

Amazing team there, very upfront about everything. Got me in the car the same day. Very happy about…read moremy purchase.

Great owner and service team. Convenient location…read more Shop is kept clean and tidy. I wish the Honda dealership service department down the road would be as honest, reliable, reasonably priced, efficient, accountable, skilled, and fun to service my vehicle as My Tech Automotive.

Replaced the control arm and did an alignment on my Toyota Camry. The staff was nice and…read moreprofessional. The service was done on time and at a fair price. They checked the vehicle over and took care of some small issues at no charge. It was a good experience and I will take my vehicles to them again.