Finding a good deal on a used car was easy at Prize Auto, Waldorf. The financing process was…read morestraightforward, and the prices were great. Definitely deserves a five-star rating!

I was intrested to learn more and test drive a new SUV and Chris really helped me outread more

I recently purchased a vehicle from Bayside Kia of Waldorf that I seen advertised online with a…read moregreat price. Sales Rep Jalen greeted me as soon as I got out my vehicle and was ready to assist. He was honest, professional, knowledgeable, and provided outstanding customer service throughout the entire process. We experienced an issue with the vehicle after business hours and Jalen had no problem stepping in and assisting with the issue. The dealership had to keep the vehicle to complete the repairs. Jalen maintained great communication and provided updates. Mr. Michael Moses was also a great help during the process as well. His experience and knowledge was reassuring. The staff at this location were all great, friendly and helpful. This location is the definition of a team. I highly recommend Bayside Kia of Waldorf. I would definitely purchase another vehicle from them in the future.

Extremely dishonest pricing. While the sales guy I was communicating with was nice enough, the…read moredealership practices in terms of how they advertise borders on scam. They advertise every single rebate in the discounted price without telling you so -- meaning you'd need to be a military college student first responder to qualify for their advertised price. Second, they add the destination charge on top of MSRP -- when MSRP already includes destination charge! Ended up buying from Darcars Kia, who, while their price was more or less in line with Bayside, were extremely transparent up front with their pricing.

I would like to say it was the best experience I ever had with purchasing a car. The customer…read moreservice was great. They were professional, does things, timely matter respectful, understanding, helpful. Any situation u have they will work with u. If u need help make sure u come check them out. THEY WILL HELP YOU!

Dropped in with my daughter to help her pick out an affordable, reliable used car. I waited four…read moremonths after the purchase to write this review, just to make sure there were no grounds for regrets! The salesman Eric was frank and honest about every vehicle we looked at--we test drove 3 or 4, and, in the weeks after the purchase, helped us coax the proper title out of MVA after an admin error by the previous owner caused a paperwork delay (though not a driving delay!). After actual and virtual visits to several dealers large and small from Rockville to Waldorf, True Concept was the most honest about condition, provided the best and friendliest service, and had excellent prices according to KBB. We'll go back to TC when it's time for a trade-in...

My Experience with Jim Randles, Vinnie and John (Sales Manager) was the greatest experience I have…read moreever had when purchasing a vehicle. I was well taken care of. I got an awesome deal. My car us very nice and fully loaded with features. I felt like I was visiting family every time I visited. I would like to give additional recognition to Jim Randles. He is the one that convinced me to come in and that he would help. He is just a great guy and awesome salesman. I will refer all my friends and family.

My overall experience wasn't exactly what I expected, but everything happens for a reason. The best…read morepart of my visit was working with Alisia. Alisia was amazing--very friendly, knowledgeable, and never pushy. She made the process comfortable and enjoyable, which is rare at a dealership. If you want a laid-back, honest salesperson who isn't overly talkative or pushy, ask for Alisia by name before speaking with anyone else. She's great!

It's now 926. I arrive for 8 AM appointment. They did not pull my vehicle in the bay until 9…read moreo'clock. The waiting area is a complete disaster. Cheers lined up back to back. There's no personal space and the showroom smells like a a clone store not a showroom totally disgusting, waiting area and showroom It's dirty dusty and the bathroom is unimaginable. Sophie has some place to go. Don't stay here and wait for your vehicle. Have a ride take your way and then come back later and get your vehicle.

Recently bought a 2020 Jeep Wrangler Unlimited, I did some research on this car for the past few…read moremonths. When I found this car on a auto app, I immediately went to the dealer's website and sent in a message. The internet sales person Tatyana was amazing! Extremely friendly, provided a ton of details, and I didn't feel pressured like most dealers I've dealt with. We communicated through call, text, and email about the vehicle and trade-in. Decided to take the jump and do a test drive that day. When I pulled up, me and my family were greeted by Tatyana and Mark. They had the car ready for test drive. While I test drove they took my old car in to review a trade-in offer. We came back, reviewed deals/offers, and negotiated. Possibly the best decision I've ever made! Extremely happy about the purchase, highly recommended! Thank you again to Tatyana, Mark, and the team!

I Rarely do this but I am very frustrated …read more I bought a used Dodge Ram 1500 from Waldorf Ford at the end of July drove it for less than 48 hours and engine light came on and the back up camera quit working. They put it in for repair telling me it was something minor. Didn't fix the camera, and told me there was a recall part needed and they would call me when it came in. Gave the truck back and we drove it for about a week and it started overheating. Dropped the truck off again on Aug 5 because i needed to drive my son to California. I have to say, They have provided a rental car the entire time but I bought a truck and i get a rental car. Today is September 5th i have made two truck payments on a vehicle I haven't even hardly driven . At this point, I don't even want the truck. No one has called to give me an update. There is no timeline given. I have been buying cars at Waldorf Ford for more than 20 years but I have bought my last vehicle from them Very disappointed and dissatisfied Brent

Selling my daughter's car last night (2/26/26) was the EASIEST process ever! We had a great…read moreexperience buying this same car 5 years ago from the CarMax White Marsh location but I definitely wanted to shout out CarMax Brandywine Crossing for their stellar customer service, and the efficient, quick and seamless experience! We walked in (on time) for our 4pm appointment and we were wrapped up and sent off (with a refund, BTW) in less than 2 hours! Sheesh ... the drive getting here took about the same amount of time! Would love to hear about YOUR experience. When you go, tell them you saw them on Yelp!

6:30 appointment for a test drive, walked out at 8pm... 1.5 hours of sitting around. 1.5 hours of…read moretime wasted!!!!