We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

My day was going great until I took a shower and noticed that getting hot water was more difficult…read morethan usual. I took a look at my water heater and saw what I was afraid of; a pan full of water underneath it. My day got worse as I called around and got quoted some outrageous prices. But that evening, I spoke to Miguel from Rapid Water Heater. I texted pictures of my situation and he quoted me a far more reasonable price than anything else I had gotten. He also said that he could be at my place the very next morning despite the fact that I'm in Escondido and he's in Chula Vista. The next morning, he shows up and replaces my water heater with a good quality Rheem heater quickly on a miserably hot day for the price quoted. No upsells, no bait and switch and then he cleaned everything up. All in all. a very smooth experience. If I ever had water heater issues in the future, I would definitely call Rapid Water Heater first.

Our tankless water heater stopped working late yesterday. I called Miguel based on his company name…read moreand stellar ratings. He answered himself, even though it was after hours (6:15pm) Said he could have a tech out 9am today. As promised, an experienced and thoughtful plumber arrived on time, and diagnosed our system after looking thru all the digital alerts. He said it just needed a thorough flushing and cleaning. We were thrilled that within one hour we had hot water in all our spigots again. If you want someone who is professional, knowledgeable, and capable of immediately solving your water heater problems, please don't waste your time at any of the other common and more prevalent names out there. Miguel is the only guy you wanna call, I promise you.

WOW!!! Quintuple HUGE thumbs up for Jericho and his team, and especially Christian, our truly…read moremasterful installer. My entire family is so so fortunate that we got referred to you! JG made it the least painful process of replacing our burst traditional water heater ever (we have had this happen too many times) and finally they helped switch us to a tankless system. Appointments were quick and convenient, and Christian was super efficient and confidence-inspiring. He surveyed our system and made sure he took care of any other problems easily that we were not aware of in the same visit. Keep up the amazing work!

I had a great experience with JG Water Heaters. They came out within just a couple of hours of my…read moreservice request, which was a huge help. Out of three quotes I got, they were the most reasonable by far. Even when the job turned out to be slightly bigger than expected, they were upfront and honest about everything. I really appreciated that they walked me through three different options without any pressure, and the pricing still felt very fair. It's not always easy to find someone you trust, especially for rental property work, but this was a great experience start to finish. Happy to support a family-owned San Diego business and highly recommend them!

Caesar was great! Had a dripping shower head and he was out the next morning after I called and…read morefixed it perfectly! Also found our water pressure was too high in the house and coming back out to replace the water pressure valve. Would definitely recommend this business!!!

We would highly recommend Cesar at On Point Plumbing. We had an unexpected repair that required…read moresomeone to come out within 24 hours. I completed the online schedule request late in the evening and Cesar responded immediately that night. He was able to come out and complete the repair the next day. Great service, reliable and very reasonable when it comes to the price. We will definitely be calling Cesar again for any plumbing needs.

Here's a polished version that keeps your tone while making it clearer and more concise:…read more Good afternoon, Mr. Fernando did an outstanding job servicing my son's condominium. He was prompt, professional, courteous, and completed the work with excellence. When the job was finished, he made sure the work area was clean, reviewed the invoice with us line by line, and explained the service warranty. He is an outstanding plumber, and I highly recommend him.

The manager is great and David was able to fix our issue with great attention to detail and…read morecommunication. We originally had a hard time with what we agreed on but the manger fixed it next day. Overall the quality was wonderful and would recommend them any day.

Charlie was awesome…read more Next day service, very professional and very tidy work. I would use again.

Had a Christmas night setback realizing my water heater broke down. Made some calls with local…read moreplumbers and settled with Go Plumbing. Spoke with Edgar, set him up with photos, and he provided me with a quote. Two days later Charlie came out and replaced my WH and made sure everything was to code. Great job!

We love these guys! They have done many jobs for us over the years, including replacing water…read moreheater, thoroughly snaking our slow kitchen drain that we couldn't fix, replaced bathroom sink and faucet on granite countertop, replaced many angle stops and came quickly when we had a flood from a plug blow-out from a 25-year-old capped pipe in our garage. Reasonable prices especially compared to the big box stores. Greg, Ernie, Joey and Art have all been great. They are very nice, don't make a mess and stay until everything is right. Would give more stars if I could.

Had a small leak above my water heater just before I left for a month long trip, was recommended…read moreCallisto works who was able to come out and repair the pipe on a holiday. Was able to communicate clearly by text and get a quote - no up charging or gimmicks. Work was done fast by a friendly and polite plumber. Plan to use them again.

Thank you to your company for the excellent work. Siegfried…read moredemonstrated a very high level of professionalism and delivered outstanding quality. I am very pleased that I chose your company and will certainly use your services again in the future. Thank you!!!!!!

I called on a Thursday for a shut off valve issue with my toilet. In short, I wasn't getting any…read morewater flow from the valve into the tank, so I assumed there was a clog. And if not, this was surely an issue far beyond my level of expertise. Their earliest availability was the following Monday (4 days) later, which was sooner than I expected. They kept me on stand by for the following day (Friday), but no such luck. My service window was 9 AM - 12 PM and two technicians showed up directly to my door around 9:30. Also sooner than I expected. I was impressed not only by the timing but also their sense of direction. Getting to my condo unit can be confusing with the various gate entrances, but these guys clearly knew what they were doing. Most people get lost. Not these guys. This job required a water main shut off in my HOA and they knew exactly where to go. They were friendly and professional and in and out in under 1 hour 30 minutes. The only reason I am at 4 stars is because I was quoted $225 for the job, but was charged $325. That seems a bit off, but the job was done swiftly and so I didn't bother challenging them.

Had a great experience. He showed up right on time, which I really appreciated. Professional from…read morestart to finish--friendly, courteous, and easy to talk to. What really stood out was that he gave me immediate options and clear pricing upfront. No runaround, no pressure, no nonsense like the others I dealt with before. Just straightforward answers and transparent prices so I could make a decision on the spot. If you're looking for someone reliable, honest, and professional who respects your time, this is your guy. Highly recommend.

Quick replies to phone calls, good pricing, quick inspection and was able to install my new water…read moreheater the next day.

We had an issue with our toilet. Called Jimmy after hours and he returned our call immediately…read more They were at our house the next morning at 9:10 am BOOM BOOM BOOM in and out in 15 min!! Fantastic response and service. We'd much rather support our local vendors! Thanks Jimmy! J. Scanlon

Jimmy and his son responded very quickly to my inquiry for a clogged shower drain. The price was…read moreVERY VERY reasonable compared to other quotes I had been receiving. They worked quickly and effectively and I would contact them again in the future.