I had to fight with the Home Warranty company for 3 weeks to repair a problem with the AC after an…read moreincomplete and incorrect assessment of the problem by TL Services. We were having problems with the AC unit not working consistently. It would blow cold air for a while, then the cold air would stop and the system just blew air. We have a home warranty though First American. They assigned the problem to TL Services. First of all, it took 6 days before the tech came out which is not reasonable for no AC in the summer. The tech was here for maybe 15 minutes. He checked the condenser unit then went into the attic to check the unit. He saw some loose insulation around a condensation pump, took a picture of it, and said he would need to provide the information to the warranty company. He did not even try to brush away the loose insulation. Based on his quick visual observation, the ins company denied the claim. At 77 years old, I climbed up into the attic and brushed away the insulation, but that did nothing to resolve the problem. The issues were identical to the initial problem. I appealed the decision with the warranty company and they said I would need to hire my own technician to determine what the problem really was as they had already denied and closed the claim. I hired a tech out of pocket and he found the problem quickly, which was a cracked drain line under the evaporative cooler, no where near where the loose insulation was found. I appealed and the warranty company said they would reopen the claim. I asked for a different contractor as TL obviously had only done a cursory inspection and had not spent any more time to adequately determine what the real issue was. It took over 3 weeks to get AC back on, because TL did and incomplete job in evaluating the true cause of the problem.

My AC unit stop pushing out cold air on a Thursday afternoon and most companies couldn't come out…read moreuntil Monday. When I reached out to TL services and told them that I had guests coming for the weekend, they were able to squeeze me on Friday. TJ came out and was able to diagnose and fix the problem within 5 mins. He definitely saved the weekend because it was 93 degrees out and it would have ruined the weekend for my guests. TL Services was very responsive and coordinated the appointment within one hour of me placing the service call. TJ, their service person was very professional and efficient. Definitely would recommend!

UPDATE 15 Aug 2021…read more Mathew ... we contacted Anderson Plumbing Heating & Air to fix the AC problem and the AC is fully functioning now. Yes, we did a conference call with me, you, Hector & my mom. Yes, my mom said the AC was working. But my mom is 90 years old and, although she is still sharp mentally, she did not understand the whole scope of the problem. The difference between Hector and Anderson is that Anderson left a detailed written report of what he fixed. Hector did not. The report indicates that this was something Hector should have seen since he owns his HVAC business. Only Hector can answer why he did not notice the problem. You may want to review your continued relationship with him. I paid Anderson for fixing the AC. This matter has been resolved. Thank you for cleaning the vents.

I am so pleased with the excellent results achieved by Matthew. I contacted him recently about a…read moreclogged dryer vent. He responded immediately and was very professional in all interactions. Showed up on time. Got the job done. Knows what he's doing. And even matched a competitors price! I gave his contact info to all my neighbors in the same building. Highly recommend him and plan to have him come back annually! Thanks so much Matthew!

Very professional and knowledgeable. David's customer…read moreservice and communication is excellent. I would highly recommend you give Fresh Coast heating and air a call on your next service needs.

I will never use another AC company after working with them. I bought my house and the AC went out…read morealmost immediately. I had Fresh Coast come out and it was back up and running in no time. Super fast friendly service. I had an over the phone quote with another company and it was going to be almost twice the cost and twice as much time.

Had been shopping around for a while and most of the quotes I got were not only unreasonable, but…read morethey had limited availability. I called on a Friday morning and spoke with Kamel and within the hour I had a reasonable quote and the service booked within 72 hours. I was a bit skeptical at first but ultimately when the crew arrived they were professional and set up shop meticulously in order to avoid soiling my surroundings. I cant remember the name of the lead but he had a thick accent and he was extremely courteous whenever I had any doubts. They wrapped up within a few hours and left no trace, which is what I was worried about the most since most crews cant even properly pick after themselves these days. Overall extremely satisfied and wouldn't hesitate to give them a call for future service. Shoutouts to Crown Chimney Sweep and Kamel!

I had new washer and dryer delivered and needed a vent cleaning to make sure that new dryer would…read morework properly. Submitted a Yelp request to several providers and Crown Chimney Sweep was the only one that could do it on a Sunday. Prompt communication and delivered excellent service on a short notice. Even pulled out a brush that was left in the vent duct from the last cleaning. Very happy with quality and service! Highly recommend!

Today Nick and Luis came out to our home to do a thorough inspection. We were so disheartened as we…read morehad another company attempt to clean out the vents, but yet we continue to have issues with the dryer. Luis and Nick were so helpful, thorough and explained to us what exactly is transpiring. Not only will I recommend them to friends and family moving forward, but we will certainly call them once a year to clean our vents. Five stars all the way! Excellent company and communication and of course their technicians were marvelous.

I found Dryer Vent Professions of San Diego on Yelp. Thanks for delivering on the service…read morerequested and fast responses! Problem: - I moved into my current apartment about 2 years ago. Based on the rest of the appliances in the apartment, I already had a hunch that the last owner didn't really take care of their apartment. - My dryer had clothes coming out damp. I just figured that I needed by buy a new dryer. But then - one of my roommates emptied the lint trap and clothes were coming out a little more dry but still damp. - I was telling my bf about maybe having to buy a new dryer, and my bf suggested that I get the dryer vent cleaned. - When I moved into the apartment 2 years ago, my realtor helped me buy Homeowners Warranty for 1 year to help with the little tasks. I tried their service but their dryer vent company mentioned that they don't go up to the roof. - I then asked my HOA for a vendor recommendation and called that vendor, but the same - they don't go up to the roof. Solution: - I looked to Yelp and searched for "Dryer Vent Cleaning"; I found "Dryer Vent Professionals of San Diego" and then searched for "roof" within the reviews. At the time of searching, 45 reviews totaling 5 stars. - I proceeded to submit a request for quote on their website. Response was next day. After some back and forth exchanges of questions and clarifications, price list range was provided along with available appointments. - The technicians called 30 minutes before their scheduled arrival. When they arrived, I showed them where the dryer was, he provided a more specific quote and then proceeded to clean after I provided the verbal approval. - Total cleaning was about 2 hours. I checked in twice during the process and then after, the main technician showed me the before and after pictures. Picture: - Top Row - Before (within the dryer) - 2nd Row - Before (vent up to the roof; they have a camera) - 3rd Row - After (vent up to the roof; notice you can see the sky) Based on the pictures he showed me, I told that I had suspected that the previous owners never had the dryer vent cleaned. The main technician agreed. Post-Service: - My roommates and I have used the dryer at least 4+ times now. All clothes are fully dry! Thanks for the amazing service and professionalism. Easy to make appointment. Great clarification questions up front to scope out and provide a reasonable price range. Technicians were professional, quick, and clear on communications. THANKS AGAIN!

Sam was great. He fixed our freezer and was quick and efficient. We have used him twice..read more

Absolutely phenomenal service! Sam was personable, carefully explained the problem, and he was…read moreincredibly honest in assessing my washing machine and providing trustworthy and valuable advice (saving me time and money). I have worked with a number of repair companies. This was far and away the best experience. Sam was an absolute saint! I would call them again for any repair in my house.

Stephen W. from Stay Cool was the THIRD technician to troubleshoot the Water-Source Heat Pump HVAC…read moresystem in my small business downtown, and he was the guy who got it working again. The first guy spent a lot of time diagnosing what might be wrong, but admitted he was not an expert in Water-Source Heat Pumps. The second guy climbed up the ladder, took one look, and climbed back down. He told me he'd have his friend call me as he left (Friend never called). Stephen (Steve) inspired confidence from the start as he seemed to know what he was doing. He was friendly and sociable as he explained each step he was performing and why. He fixed our system quickly at a reasonable price. Well done!

Stay Cool Mechanical deserves 10 stars, I swear…read more I live in a high rise downtown that has a water-cooled A/C system, and unfortunately, there aren't many companies that work on these kinds of units. I was referred to Stay Cool by another HVAC company and I want to give them a big wet kiss for that. Jeremy, the head Fred, was able to send out two of what I can only assume are his best people because they were stellar. Steve and Peter worked incredibly well as a team. They were both super smart, did a great job of explaining everything they were doing, and on top of it all, they had to clean up the inept work of past A/C techs who clearly had no idea how to do their job. Steve and Peter were honest and forthcoming about pricing before they did anything, and I thought the prices were very reasonable. I even tried to buy them something at Starbucks and they just waved me off. Total class act. I highly recommend Stay Cool Mechanical. Fast, smart, honest, reasonably priced, and effective. I can head into summer now knowing I won't be roasted like a Costco chicken.

They were here on time and fast for a reasonable price! After they were done cleaning my dryer…read morevents my clothes were able to dry right away. Would recommend them to anyone looking for similar service!

I recommend this company. It is my third time over the last 7 years to go with them. Twice at my…read moreold home and once at my new home. Each time, they did a thorough job of cleaning the ducts, registers, furnace coils and ac blades. They were friendly and professional . I am satisfied with their service.