My AC was not working. I called into Chicago HVAC and they were able to send a technician out same…read moreday (Thanks Maria!). The tech resolved our problem within an hour of being here. Great service, the technician took photos of before and after, explained the issue found and how he was going to resolve the problem, and brought shoe booties to keep our house clean. Highly recommend.

I was referred to Chicago HVAC by my neighbor who had great things to say! I called to schedule an…read moreHVAC maintenance, and service was friendly and efficient. I needed some repairs in my furnace, which Orlando just came out to do. He was communicative, professional, and so helpful. He was so thorough and explained everything so well. I highly recommend this company given the fair pricing and excellent service!

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Talked with Pat about a leaking toilet. He came on time and tried to fix the leak but the bolts…read morewere too rusted on a toilet that was over 25 years old. He suggested replacing the old toilet. He did an excellent job putting in the new unit. He gave me some information about another problem that I was having about an outside faucet. He said it would be too expensive to replace and I do not need it since there is another faucet outside. Highly recommend this company.

We've been using Sound Plumbing for many years and simply wouldn't call anyone else. We have a 140…read moreyr old house and with it comes many problems. Once when we were away on winter vacation, had a pipe break in our Chicago freezing temps and gave Kevin, the owner, a call in a panic. He said no problem and he met up with our caretaker and fixed the issue in a flash, saving us from having to come right home. Just today, his guys Lance and Josh came to the house to troubleshoot a leak in the basement to find it was coming from a bidet toilet on the floor above it. Complicated? Yes. But not so much that these experts coudn't solve the issue and fix us right up in short order. Obviously, we can enthusiastically recommend Sound Plumbing and congratulate our wisdom in finding such a great resource, not only competent but trustworthy and reliable. That's worth a bundle!

After the initial response via text they ghosted me. How they handle new requests is not good…read moreenough.

Vinnie and Preferred Comfort are great. Thorough, honest and knowledgeable…read more Unfortunately I did not know about Preferred Comfort previously as I got completely screwed by ABC to the tune of $2200 as I had to go out of town therefore had to let them get my heat back on. When I got back from my trip I called Preferred Comfort and he cleaned and assessed both of my furnaces and water heater and gave a clear explanation of the status and recommend actions. Preferred Comfort will be my choice for HVAC from now on. Buyer beware if you call ABC!

We initially hired Preferred Comfort for a check up on an aging air conditioner - Victor diagnosed,…read moreunfortunately, that the air conditioner had a leak and needed to be replaced. Based on his professionalism, we hired Preferred Comfort to replace our air conditioner and air handler. I'd gladly recommend them to anyone else - the price was very fair, and Vinnie and team were very communicative and great to work with.

Great experience with HVAC Buddies after the AC in my condo broke down on Monday when it was in the…read more90s-100s outside. I reached out to a number of different HVAC companies on Monday evening, and HVAC Buddies was the first to respond. Erik and his team (two guys) arrived at 7am the next day, and Erik quickly determined the problem and laid out my options: repair the AC, replace the AC, or replace the entire HVAC system (AC and furnace). He provided me with multiple quotes for AC-only replacement and HVAC replacement (at multiple price points). One thing that I appreciated was that Erik went out of his way not to upsell anything and made clear that it was my decision, but still answered all my questions and gave me his professional opinion. I ultimately decided to replace the entire HVAC system due to its age (around 15 years old). HVAC Buddies also offers payment plans through a third-party lender, so I was able to set up a payment plan with 0% interest for 36 months, which is always a welcome option for large expenses like this one. Erik and his team came back on Thursday morning with the new unit and worked all day to get the new HVAC system installed. By 8:30pm on Thursday, my AC was running again. All my questions about the installation (and other HVAC-related questions) were answered. Erik was very communicative throughout the entire process. I'll be using HVAC Buddies for future HVAC needs.

Have had great experiences with HVAC Buddy. This time, Erik came out for a general furnace…read moreinspection, found a couple of parts that needed replacing, and had everything fixed up right away. He explained what he was doing, was super straightforward, and made sure everything was running well before he left. I'll definitely keep using them, and for sure recommend them!

Contacted them at 8 am with an emergency backup issue and they came in that afternoon rodded out my…read moreline between the house and the sewer and resolved the issue that day...Could not me happier with the service that Luis gave us.

I messaged over the weekend and got a response promptly. The plumber called me first thing Monday…read moremorning and came later in the afternoon. Two guys showed up and first power rodded the drain about 15 feet but couldn't go further because was worried it would scratch our thin PVC pipes. Then he camera scoped about 8 feet but then still worried it would damage the PVC pipes. I was disappointed we couldn't go further but I suppose it is what it is. He did clean out a good amount of tree roots and said that was probably the biggest blockage and though we couldn't see the rest, it will probably be OK. He said our pipes looked in OK condition, no holes as far as he could see. He was very nice and answered all of our questions. They did wear booties into the house but like every other contractor, they also wear the booties outside and then back inside everytime they go inside and outside. It was wet outside so some mud was tracked in all the way by the two people. Like I said, this seems to happen with all contractors, just a little nuisance to clean up afterwards. But overall, pleased with the service. They had competitive rates, $485 for the power rod and $200 for the camera. Will call them next time (maybe in 5 years?) when we need another cleaning. Thanks!

They repaired a water heater for me that many others were saying simply needed to be replaced…read more Really appreciated them digging in and diagnosing a very easy solution rather than easily just suggesting a complete replacement. Saved me thousands of dollars and because of their honesty I would absolutely use them again.

Contacted Chicago plumbing to fix a leak before leaving on vacation. Scheduled appt and they no…read moreshowed...and then never responded to follow up attempts. Such a waste of time. Don't bother