In response to Paul- overall your company has very poor Book Keeping and organizational skills…read more Payment was made on February 13 as directed. The files were provided at the same time as directed. It was confirmed during conversation with your team that one of your staff dropped the ball & did not follow through with my order. I understand that you want to rectify and salvage your business however, this was a really poor experience overall and a reflection of very poor communication

We use JPG for all of our vinyl wraps in store! Really fast delivery of goods and great group of…read morepeople. Thanks guys!!!

If you're looking for DTF's done locally, Stephen & Mika at Elevate are YOUR GUYS!! I've been doing…read morebusiness with them for the past few months and I haven't been let down. You cannot beat the quality and turn around time! They have always been accommodating and upfront, whether they can take the job or not. They communicate well and really do their best to get things done! Reading the previous 1* review, it blows my mind about what was said about them being "unprofessional." They do things the right way and I know for a fact that, they go above and beyond what is asked of them. A 1-day turn around is insanely hard to find in this business, but they get it done and get it done WELL!! My recommendation is to find out for yourself and choose Elevate print

I don't know what happened, at first these guys saved the day, took the small work when no on their…read morebusiness wanted to take it, only charged $20, I gave them $100 as a thank you. Everything was good. I took my time to write them good reviews on yelp and google as a way of saying thank you and helping a business. 2nd time around, husband of the lady grabs the phone, doesn't let me speak, completely loses his temper when all I was doing is politely asking the lady whether they can fix the print or not in a timely manner before sun goes down. I told her many times that IF they couldn't, it was okay. If they are booked it's not their fault, I understand I DID NOT push them, I just called to follow up because I have a deadline I need to meet. I even said if they can't do it then just to tell me "NO", but I need to know because I have a deadline, but instead the guy loses it, yells at me in a threatening tone and tells me to "Come and pick my shit up" refusing service, not to mention, yesterday they told me they would squeeze me in yesterday night... Extremely unprofessional. Next time if you can't do the work, just nicely say "I'm sorry we would love to help you but we are completely booked" that's all you guys had to do. I will have no choice but to do the video without the outfit, and that's okay, I just wish you told me no from the beginning instead of screaming at me on the phone. AFTER POSTING THIS REVIEW, I RECEIVED A THREATENING VOICEMAIL FROM OWNER (I am documenting everything, I'm taking his threat VERY seriously, this is NOT okay, no customer ever deserves to go through this: (See Copy/Paste of the Voicemail that he left me Below) So, Gary, you have about one minute to remove that review, that bullshit review. You've been blowing our phone up for 2 days, right? unscheduled unscheduled. You wanted to get one star. I will have you in court. I will have you wrapped up in so much litigation, you won't even understand it. Okay? Do you understand what you're playing with? This is my business. This is my livelihood. I didn't know Uber driver anymore, buddy. Okay? I'm going to be calling Uber. And you know what else, buddy? You think you're viral? You have no idea who we are. We're hella viral. You wanna drive around on Oahu and enjoy your drives? Keep it up, buddy. Keep it up, right? I will let everybody know how you're entitled, right? How you show up and expect something that same day, right? Like you're the most important person in the room. Gary. You even put them at all. You're an Uber driver, buddy. Just be realistic. You have less than one minute to take it down or I'm calling my attorney. I'm clearly dead on that.

I cannot compliment enough, the team at professional image on Waialae…read more I had a client from the mainland come to town with a convention of about 300 people. Of course, they waited until the last minute to have their flyers, brochures, menus, and handouts completed. I reached out to David who was sent from the heavens above on the dozen or so print jobs we had. We had every variation of color, black, and white, double-sided, you name it! Not only did David and his team complete everything on time, but they kept me updated on progress and questions. The best part was, the price was still reasonable! While most places would've taken advantage of our impending deadline, David and his team did a great job at a great price.

I contacted Wai'alae Professional Image the day before the day before I needed brochures printed…read more I had contacted two other printing companies that didn't have the colored paper I needed. I had used this Professional Image Store a couple of years ago for business cards. Reid informed me they needed at least two days lead time but they would do it this time. He was able to do it within 2 hours. He was a life saver!

Rae was very patient and helpful while guiding my fiancé and I though multiple paper and print…read moreoptions. We would definitely go back to Hon Graphics in the future.

Thank you so much for your amazing service! I needed to get a very important poster done and it…read morecame out great. Kristin was a huge help! Thank you again!!

Prompt replies to emails for a quote and picked up my laminated poster at the end of the day!…read moreWonderful service.

5 star servicing and 5 star product quality. Highly recommend. Must have used their services more…read morethan a dozen times.

Aside from their printing services, ARC also handles daily our courier needs. Drivers Glen and…read moreBaldwin think on their feet and efficiently incorporate our requests into their day. With backup courier assistance from Leo, and dispatch management by Krisha, all our courier needs are met, and very often ahead of schedule! Mahalo, team ARC Honolulu!

They gave exceptional service! They delivered such a high quality banner in such a short time…read moreperiod! Because my Son's High school kept changing the rulings on what we could and couldn't bring, it wasn't until last minute that we were notified that we could bring a banner! Thankfully for us they were really understanding and super supportive and crafted a beautiful banner on such short notice! Kirsha Watamura was so helpful with everything. Thank you to the Watamura's, the owners of this amazing company for everything you all did! I couldn't imagine what I would of done without you all!

Our new sign looks awesome! Great service too! I highly recommend Peterson Sign Company.read more

Just wanted to thank Rachael and their staff @Peterson's Signs for the great work and service they…read moredo for everyone. Our company's new truck decal cam out better than expected. Mahalo nui.

Been coming here for years for various sign needs. David and his staff are great! They turn the job…read morearound quickly and the signs look terrific. Prices are reasonable. Email them a sample of what you want, David will reply with some drafts, you tweak the drafts to your liking then it goes to print. No stress no drama, no surprises. Will definitely come back again! 35

I inquired to print my child's senior sports picture to a 2X3 poster, got it done within a day…read more Good quality and reasonable price.

Takoeye recommended using this place for printing his photos. Team banner and 15 individual…read moreposters came out fantastic and there was a quick turn around. Reasonable prices. Thanks Mel!

Made my grad signs ready to go in just under a week!!…read more Super easy to talk to and always ready to help you out. Quality of their products are super nice and affordable! I recommend them for all your vinyl banners/posters needs!

Pro Image is THE BEST! The Law Firm I used to work at in 2008 used them for EVERYTHING…read more They were always friendly, efficient & got the job done - no matter which location you selected (but whichever one Dean is at is even better)! Dean has been working there the entire time (~16 years)! Kind, conscientious, dependable, knowledgeable & overall a wonderful human being. Professional quality work suited for any of your needs!

Update: Within minutes of me posting this and also a story…read moreon Instagram (I know they never saw either), Joey called me. He didn't apologize which I respect, because what he did was even better. He made it happen and only ten minutes so I had to leave right away so I could make it on time to my appointment. He said as long as I didn't mind if it wasn't perfect. The effort was perfect and all I can say is that goes a long way. It made me look more professional. Maybe I was wrong about his customer service skills because to me, this meant the world. Such a small thing, a human touch... can change everything. Thank you!!! Original Review: PSA. Had a bad customer service event with @proimagehi I called to see if they could have it ready for me and waited and waited for a call back as the guy (Dean) had to take a look at the email as someone was on it. First of all, not efficient, but that I had to call 40 minutes later to check on only how long it would take. I don't find that useful. When I called, Joey was also not helpful and I mentioned that and he said he said he was sorry. But that's not what customer service is. It's understanding why the customer is upset, sometimes offering something, but mostly making what's important to them important to you. Going back to my usual best printing spot instead of getting what's most convenient. Sometimes it's just not worth it. I get you're busy, but you should never make someone feel you're too busy for them. I don't care what industry you're in.