Pro Glass saved the day after we took a road trip to Houston during the holidays to see family, and I was gifted a gravel rock cracking our windshield which was not repairable via a small chip. The recent cold has been shocking the spread of this crack, and with vehicles getting smarter and smarter these days, meaning a simple new windshield, requires camera recalibration to the glass being installed and what not. I called the Subaru dealership in Austin, since I wanted OEM parts, but since I was also going thru insurance with Geico, they said they wouldn't approve dealership prices with market rate payments associated to fixes of windshield repair. I found Pro Glass from local word of mouth, and they were so friendly, quick to get the invoice and claim thru to walk me thru the process of working with insurance and get me in the books with me explaining I wanted OEM glass installed since I imagine having the added extended warranty means I need to keep all the original pieces of my subaru if the eyesight or cameras start to fail later on. Amy and team were not only friendly, the quoted 2 hour wait since camera recalibration is included in the windshield repair, went by fast. I had access to WiFi to work out of their cozy waiting lobby area, paid my deductible and I was in and out before you knew it! All my stickers and toll tags were put back on and you'd never know this wasn't the original thing! Wizard windshield magic :) Thank you Pro Glass!! read more

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Great decision to go to Pro Glass! Called, went there was done within 15 minutes. Only $75 for the job. People were friendly, professional, and easy to talk to. read more

These guys are super friendly, super efficient, and their prices were good. What's not to like! I called them with a broken windshield and the next morning they replaced it and calibrated the new one lickity split. read more

The team at Pro Glass is great-- Dusty came to my house to replace my windshield and had it completed under an hour. Fantastic service from first phone call to the finished job. Thank you! read more

Shane and his team are top-notch. A few of our service vans were hit by the recent hailstorm and busted the windshields. ProGlass was able to get us fixed up and the vans back on the road. I can't explain how appreciative we are of the outstanding service. It's truly amazing to see how well they handle the enormous workload after a storm, with hundreds of calls coming in while I was there. The coordination of estimates, obtaining approvals from customers, receiving parts, and completing the job in perfect fashion is something to be proud of. I feel very confident recommending anyone to ProGlass! And when the inevitable happens, we'll be back! read more

Pro Glass - Auto Glass Services Near Me - Georgetown, Texas

I live in Round Rock and I asked for a remote windscreen replacement as my windscreen suffered badly with multiple hits by hail. They where quick to schedule an appointment and Dusty came on-time phoning first, and replaced the windscreen whilst I was in an online meeting and he finished before I finished the meeting about 30 mins. In about half an hour my windscreen was replaced and it looked fantastic, perfect fit and he even rescued and attached my registration sticker. This is a great job done at a reasonable price compared to competitors. Fantastic job highly recommend you use this company for any windshield replacement or repair. read more

Pro Glass - After the Replacement, looks like new - Auto Glass Services Near Me - Georgetown, Texas

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Pro Glass is wonderful! Both times we have used them have absolutely perfect from the initial phone call through to very end! Brandon got to us first thing in the morning for a windshield replacement on our son's Jeep and a chip repair for my vehicle. He is super friendly and QUICK! He explained everything that would happen and was respectful of our property and vehicles. I would give more stars if yelp would let me!!! We could not be anymore pleased with all the results! read more

Excellent service from start to finish!!! Extremely satisfied with my phone call to customer service and the response time and installation were top-notch. Pricing was very fair and there was no insurance claim needed. read more

Absolutely amazing customer service and experience. Everyone is incredibly nice, knowledgeable issues about makes and models and any issues they are prone to and they do not give you the run around. This is a locally owned business and you can certainly tell the difference because of it. Their pricing is very competitive and so worth it! read more

Had an unfortunate auto burglary and my passenger window was smashed at 4:45p on a Tuesday. Amy took my call and immediately accommodated me with an appointment for a replacement the following day with a mobile repair. Jerry, the technician was very professional and prompt. My window was replaced and the glass debris was cleaned. Extremely pleased with the caliber and quality of service not to mention efficiency your company offers. You have made it extremely convenient and saved me unnecessary stress over this unfortunate event. Thank you Amy, Jerry and Pro Glass! Highly Recommend!!!! read more

We had a large crack that spread very quickly from a chip. We filed a claim with our insurance and received a call from Pro-Glass within an hour. We were able to get our windshield replaced and calibrated within two days. Fantastic and professional company. Definitely recommend! read more

This place gives excellent service. Friendly, efficient staff and they had my windshield replaced in just two hours. I hope never to have to deal with a damaged windshield again but if I do I will definitely go back to them. Top notch! read more

My experience here was just okay. I had to replace my driver side window after it was damaged in a storm and came here because I saw they had 5 stars. The 3 star review is a result of me having to drive up to their shop three times for them to attempt to resolve a wind noise issue I experienced after the 1st install. I was told that the noise was being caused by an improper fit from the non OEM window they used and they suggested I install the OEM window instead because they thought it would fit better. I agreed to go that route and had to wait a couple weeks for the OEM window to arrive. However, I never received a call from them that the window was in. I had to call to find out it was there. So, for the second visit they discovered they needed additional parts for the install that had to be ordered, which meant I had to schedule a 3rd visit. Finally, the OEM window was installed the following week, but I can still hear the wind noise while driving. I discussed the problem with Shane and he thinks it is an issue with the door frame and not the window install. Unfortunately, they do not perform work on doors and he suggested I have a body shop look at it. The folks that work here are courteous, but I just wish they were able to replace my window in one visit instead of three and were more helpful in resolving the wind noise issue. read more

If Yelp offered 10 stars this place would get it. I cannot believe how smooth and professional the process went; and it was an insurance claim through Geico. If you're debating Safelite or Pro Glass, please don't even bother with Safelite. Aside from their less than stellar reviews, by the time Safelite got back to me (I inadvertently put in a request through the Geico app) our car was done with a beautiful new windshield from Pro Glass. I called on a Tuesday, glass was ordered and delivered on Thursday. They wanted to get us in on Monday; I mentioned it'd be difficult. Tracy (rockstar) was able to get us in on that same Friday. Car was ready in less than 2 hours with all necessary electronic calibration finished. I can't say enough - and their 5 star status is absolutely deserved. I can't wait to crack another windshield! Thank you so much! I will be sure to spread the word throughout the land. Y'all are the best! read more

Outstanding service! Spoke on Tuesday afternoon, repaired on Wed morning. Brandon was professional and did a great job! Thanks Pro Glass!!

Perfect service all the way around. From scheduling to execution, these guys nailed it. They were prompt, courteous and efficient, and the windshield is in and working as desired. I won't hesitate to call them if it happens again, and I give them my highest recommendation if you find yourself needing mobile auto glass repair. read more

They said they couldn't do an on-site repair like they did with my Lincoln, because my Mazda had a different safety system and so it would take all day in the shop. I drove there at 8 AM and took a Lyft home instead of waiting. Got a call just past 11 AM saying my car was ready, but when I took another Lyft to get there I double checked that they recalibrated the lane departure warning system. They didn't, because, "the tech couldn't find the setting and so assumed it didn't have it." So here I am waiting for an indeterminate amount of time (not going to take another Lyft). Plenty of time to write a Yelp review on a phone keyboard instead of doing my day job. That said, I'll give them the benefit of the doubt and do business with them again. I'm happy with the glass repair itself on both of my vehicles. I'm just not happy about the inconvenience. At least they have guest Wi-fi? read more

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I had a small rock chip on my windshield - I was able to book an appointment quickly, the fix was fast, and the repair is practically impossible to see! read more

Where we live, replacing your windshield becomes a part of life. I am a returning customer of Pro Glass and I can tell you they are good people. They are good at what they do and they do it right. Replacing a windshield is NOT cheap. I say that to say I cannot speak to their pricing and you might find your replacement cheaper somewhere else, maybe, but you may not get the same service and quality as you are guaranteed with Pro Glass. Just thought you should know. :) read more

I had a chip on my windscreen while driving on US290 behind a truck. I called my insurance company to see what to do, they suggested Safelight but it takes more than 2 weeks just to get an appointment. I didn't want to wait that long since I only have one vehicle and the chip is located on the driver's side. They fixed it in less than 30 minutes and told me that they're not gonna repair the two thin arms of the chip because there's a chance it'll crack the whole windscreen. It's still visible but lots better than before. Great service and reasonable price. Strongly recommend. read more

Pro Glass - Auto Glass Services Near Me - Georgetown, Texas

I needed to replace the windshield on my Civic and Honda told me they work closely with Pro Auto Glass, so I decided to go with them. I worked with Leah specifically who handled the order since the beginning. When I first spoke with her, she said I would not get charged until the work was done. Keep in mind - the work included checking the sensors worked properly. I did pay Pro Auto Glass for this service. I dropped off my car Thursday morning but wasn't able to pick it up until Friday afternoon because it took longer than expected. My card was charged Thursday afternoon, even though the work was not all done. I called and spoke with Leah to ask for clarification as to why my card was charged if I had not yet seen my car and the work was not complete. She was a bit aggressive on the phone and said they were done with their part of the job and now it was just the sensor alignment that Honda needed to do. I had understood differently during our first conversation and she said "I thought it was black and white" and did not seem to care about the miscommunication. The work was done well, which is the most important, but customer service was not the best. read more

This company deserves 5 stars They rolled out the red carpet and white gloves for me. I had my Sprinter Van Glass repaired at another body shop. The work was terrible.. I contacted Pro Glass to help fix the mistakes that were made by the other shop. Shane took my call , I told him my story. He got me right in , communicated so I could understand what they were going to clean up and fix. He was very familiar with my Vehicle. They even worked late in the evening for me. The work was done correctly , neat and professionally. I will be using them again for any glass needs Thank you ProGlass and Shane now I can get on the road again! read more

Shout out to Amy for great customer service and going above and beyond to try and meet our needs as best as she could. Her experience and knowledge of the insurance world knows. I truly can't get over how much you did to try and help us. It lifted our spirits especially with the chaos with our wedding next week. Thank you Amy! read more

After getting turned away by every other glass shop I contacted (because they either didn't have the parts or any available appointments for weeks), Pro Glass was AMAZING! Parts in-stock, super friendly employees, completed the work the same day I called about it, and ended up charging $100 less than originally quoted. Pro Glass turned my day around! read more

These guys are top notch! While we had a couple hiccups with scheduling and such, they went out of their way to address any feedback I provided to them to correct the situation and I didn't even have to ask. They were so great that I actually felt badly when a couple days after getting my windshield replaced, I had to call back in to share that my windshield was making "wind noises" while driving. Luckily, it was the tape they had adhered making the noise. I had left it on as instructed and had not yet removed it. Silly me. Super professional, polite and open to feedback. Much appreciated my experience with them. Thanks, y'all! read more

Pro Auto glass was very quick, responsive, and professional. Also one of the best prices I was quoted. Very happy with their service!

Pro Glass is the only place I trust doing my vehicle glass replacement. Professional and experienced technicians that are always friendly and take the time to do the job right. I'd leave them 10 stars if I could. read more

I needed to get my windshield replaced after being struck by a rock, with the resulting crack propagating quickly. I chose Pro Glass (Georgetown) when I saw they had almost exclusively 5 star reviews. My experience was similarly top notch. Brandon was the service technician and he could not have been more pleasant: extremely polite, courteous and methodical. He clearly explained in detail how the process would unfold and neither rushed through the job nor dragged it out. All in all a superb job. read more

My windshield was broken and this company was recommended by ford so I went with them. Little did I know that they couldn't perform the calibration for the camera. I found out after the window was ordered,payed for and received. Also after they replaced the windshield they left tons of tiny shards of glass on my dashboard. I'm definitely not using this company again or recommend them. read more

Pro Glass - Auto Glass Services Near Me - Georgetown, Texas

My windshield took a chip from a rock that was sent airborne from one of the ever annoying and highway bullying 18 wheelers. Yeah I was pissed, but, thankful that it was under 1" and did not run. Nothing left to do but call my insurance agent. They told me to go to one of their approved repair centers, and, once I selected a business, have them call to arrange insurance payment. After a few searches on Yelp, I chose Pro Auto. The insurance was handled pain free by them and my agent. Within a day we had set a date for them to come to my house to fix the chip. Unfortunately, on the day of service it was cold and drizzly and my truck had sat in the driveway overnight. They called the morning of to explain why they couldn't repair the chip if it had moisture in it, so we pushed the am appointment back to pm on the same day. They only problem, I told them, was that I would be out running errands and such and really didn't know when I could be home. The kind lady immediately replied "No worries Mr. B we can come to you wherever you're at". Wonderful! They called me later in the afternoon that day and we arranged a meeting spot in Round Rock. My service technician was, Jerry, and he showed up right on time and immediately got to work. He was very polite and professional and I really enjoyed our conversation while he worked. Jerry had my chip repaired in no time at all and explained that if the chip did run after the repair I could use what they collected from the insurance company towards a full windshield replacement. After doing the repair he wiped down the runners on the truck, because he stood on them, and cleaned my entire windshield! All said and done Jerry took just under 30 minutes. I am very pleased with the service I received from this company and highly recommend them for all your windshield needs. read more

Pro Glass - Auto Glass Services Near Me - Georgetown, Texas

I had been trying to get insurance to fix my sunroof repair but no luck!! After 4 months I finally found a pro auto glass to help. They did a great job and were very quick. Would highly recommend! read more

The rear quarter window on our 2002 Tahoe needed replacing. I called Pro Glass around 9am. By 2:45 that afternoon the p replacement was completed. Great service, nice staff and a reasonable price. Amy and Shane were great to work with. Highly recommend! read more

Such an amazing company!!! Huge shot out to AMY for helping me. I called super clueless about my cracked windshield and Amy helped me call my insurance and everything to help me get it fixed! They had the window ordered and installed in less than 3 days!!! Even calibrated my system also!! From start to finish this company has been absolutely incredible to work with. I hope my windshield never cracks again but if it does I know where to take it!! read more

I've used this company twice now for window repairs. They've been prompt, affordable and professional. They can even come out to your address to perform the service for no extra charge! They went the extra step and found that buying the glass from my car dealership was going to be faster and less expensive then using glass through their shop. I appreciated that they helped me to save money! I will continue to use them in the future when needed. read more

Pro Glass is a good 60 miles from our home in Rockdale, but we won't take any of our vehicles anywhere else! We've brought in windows from our RV, and numerous cars over time. Got a rock chip on my 2018 F350 while in Rockport last week and nobody would work on down there it due to something about 65 degrees and sunny? By the time we got back, it had grown the length of the windshield, so I called Pro Glass when we got back. They loaded up a new windshield and sent it home with Robert W (technician) who lives out this way This morning he was here bright and early and took great care installing it in my shop and making sure the cameras were re-calibrated. I'm just floored that this company goes to such great lengths for their customers. Almost looking forward to another chip (okay, not). read more

Pro Glass - Doesn't get any better than this. - Auto Glass Services Near Me - Georgetown, Texas

Had windshield replaced last year on our Tiffin RV. No problems-they did a great job. Recently, we noticed that a driver's side window had been left open and was hopelessly stuck. Tried 3-in-one window and track dry lube with no success. Pro Glass sent technician out that very afternoon. (Rain was coming) He muscled window shut in about 30 seconds and did not stick us with a service fee. What a nice surprise! We sincerely recommend this business. read more

Pro Auto provided great pre-work service by dealing with the insurance company, clearly explaining to me about how that works including some of the specialized parts for my vehicle, scheduling, virus stuff, etc. And then their crew showed up (on time, as promised) to do the work... and it only got better. They met me at my house and explained how they would get the work done and how long it would take. They took care in transferring the stickers from my old windshield to the new (registration, toll tag), they cleaned up the outside and inside of my vehicle, and they explained to me what steps to take afterward to ensure the quality of the replacement. So... they do what they say they're going to do. This is not the norm it used to be for businesses but it is for Pro Auto Glass. It's been a few months since the replacement and it remains perfect. No issues. Use these folks with confidence. Be ready for a quality service from quality people. read more

I went to pro glass to repair my Escalade windshield. They were very responsive in coordinating with me. They repaired my windshield the same day while I waited in the waiting area. Very clean business with friendly staff. There is free guest Wi-Fi. read more

Had a rock break the windshield on my SUV. My Insurance allowed me to chose a vendor and I picked Pro Auto Glass based on the Yelp reviews. From Armando who handles the work order to Brandon who did the install at our home everything was done in a professional and OUTSTANDING manner. read more

We used Pro Auto Glass to fix the defective molding on our Ford Explorer. The windshield was cracked and Ford designed it so you need to spend more money on the molding than on the glass. Thankfully, Pro Auto Glass knew exactly what was needed and exactly how to fix it. They eagerly returned my calls for pricing and scheduled a technician to come out a few days later. They were on time and the technician was polite and got the job done to perfection. I will definitely use them again. read more